Read what people are saying
about Precision Garage Door in:

John, Was very pleasant and was very professional when inspecting my garage door to discover what was the issue. Always checked in with me before proceeding with any procedure to resolve the issue. At the close he presented to me options that were available to make this issue would not happen again. I appreciated this because he left it up to me to decide what to do...applied not sales pressure. When he informed me the garage door opener was not powerful enough for the wooden garage doors original to the house to left then I knew what I had to be done. When I replaced the garage door opener last year the company that installed it did not inform me of the power that was needed to raise the garage door. Thank You Precision I will recommend you company to one and all

- CKS Playful Zeno

Anthony did a great job of providing quality customer service. He quickly diagnosed the problem and reviewed my options. I have every intention of using Precision for my future garage door needs.

- Stephen Shamrock

Purchased a Groupon to have our 13 year old garage door tuned up. We got ten new rollers, door balanced, some advice on how to maintain our current door and NO upselling which is what I really was expecting. Our tech was a really nice guy and knew his business. When my door needs replaced I'll call for a quote.

- Richard Powers

Our technician John Franks did an awesome job! He was polite, professional, and very knowledgeable about the products and usage. We highly recommend him and Precision Door.

- Dave Winik

Great service!

- Judy Weiser

Wow amazing service, response and professional in and out in 15 minutes and fixed what could have been big problem for us this winter. thanks John and company

- Mark Price

Technician was pleasant and professional, called with option for earlier time if we wanted it.

- Paul & Carol Hougelman

Our garage door broke (spring) late Friday night 12-28-2018. I could not open it by hand. Called Saturday morning at about 9:45 am. By 3:00 pm on Saturday afternoon the door was repaired. The technician that came out was John Gilles, we could not have been more pleased with his professionalism, knowledge, and friendliness. During our conversation, I had asked about garage door openers. When he gave me the paperwork for the work he did he also gave me information on the openers that Precision recommends and took the time to explain the difference between them. Great job from beginning to the end, Fast and great service. Thank you, Mike Piskura WO# 4553999

- Mike Piskura

Your service always do great work they know there products

- David Miller

They were able to replace my garage door within two weeks of initial inspection. Both the individual who provided the estimate and the installer were very courteous, professional and reliable from start to finish. I highly recommend this company.

- Steve Umberger

We needed our door repaired and with all the great reviews I read, we decided to go with Precison. We were not disappointed!! The communication was excellent. Bill explained what was needed and a couple weeks later, the new door was in! I’d recommend him and the company to anyone needing a repair, or in our case, a replacement and repair. Great technician, great experience!

- Kelly Damalas

Arrived in time frame provided. Bill was friendly, professional and very knowledgeable. Appreciated same day service.

- Beverly Rosala

the service tech . was named Paul. he was very knowledgeable, very professional, and completed the job very quickly. he changed the broken coil spring, and changed all of the bearings. He performed excellently, and I would highly recomend him and Precision Door Service for everyone. Thank you very much Paul, and Precision Door Service. Lawrence VanRooy

- Jeannette Vanrooy

No comments

- Jorge Guzman

Jim, The tech John Franks inspected my door as a result of the door on Nov. 7 malfunctioning whereas the door in the closed position going up and stopping half way with a loud snapping sound. It has been working correctly ever since and John could not duplicate the malfunction and no repair was needed. John was very polite and respectful....

- Ron Torsella

Zoran reprogrammed our remote controls and made an adjustment to our garage door. He was able to answer all of our questions and address our concerns. He was professional and we found him extremely knowledgeable. He took the time to explain issues with the garage door and was very thorough in his explanations. He is truly an asset to your company. When the garage door needs to be replaced, we will definitely be calling your company again.

- Linda Brady

The 24/7, service offered by Precision on your website prompted me to call to have maintenance performed on my garage doors. The technician that came was very professional and knowledgeable. He answered all of my questions. I am glad that I called Precision and will continue to use your services in the future!

- Beverly Welsh

One year ago my son recommended Precision. They were excellent then & now once again. Professional, prompt, courteous & a great job.

- Lois Ganley

Zoran Jovanovic was professional, friendly and prompt. He called and was right on time. He explained what was wrong and gave me a couple different options. I was very satisfied and would highly recommend your company to everyone

- Debbie Vasas

I have used Precision of Cleveland several times for garage door repairs on different doors and each time "Z" has been totally professional, informative and offered options and advice. The overall experience each time has been above expectation! I recommend them highly!

- Parker Reynolds

Wonderful customer service. Quick response and honest, trustworthy company.

- William Jones

5 stars for Precision! I found them by searching online and found a generous amount of information on their site. Called about a garage door opener repair and ended up getting a new install (it was needed). The product is fantastic and my technician was super knowledgeable and friendly! I gave his card to my parents as the are shopping for a new garage door. They will be calling soon. Great job guys, I’m super impressed!

- Christine Moriarty

Ryan arrived on time on a Sunday morning; completed the repair in under an hour and assured that for all future work I will call Precision. Very impressed with the whole experience.

- Jack Doyle

Paul was awesome! He does a great job and he's friendly!

- Russell Ballado

We were very pleased at the prompt same-day service provided by Precision. The technician, J. Franks, arrived when he said he would and did a through inspection of our garage door system, he explained what work was to be done and why the work was needed, and told us upfront what the total cost would be. Mr. Franks did the repair work and new cable installation in a very professional and efficient manner. He answered all our questions. We give Precision and Mr. Franks a 5 Star rating and recommend them to anyone for a top-notch job at a fair price. Thanks !

- Ronald Myers

Anthony called to let us know he was 15 minutes away. He was here 10 minutes before the scheduled appointment.He went over our options on the repair service. He explained in detail the repair which we chose. Anthony told us the time it would take to do the repair.I would recommend Precision Overhead Door.Anthony was very professional and personable.

- Richard Persico

I called for service because I thought the problem was the opener, which we purchased December 2016, but it turned out to be the springs. The technician was very nice and helpful. His name was Will Coad. I did think the price was a little high, but I had to have the work done. I told Will that when we got the opener in December we never received a manual with it, he told me he would let you know and you could get one for me.

- Rich & monika Cwiklinski

As always, Precision Door comes through! The spring on our garage door broke. A quick phone call and they were there to make the repair. Our technician, Zorn Jovanovic was fantastic. He has a great personality, never tries to oversell and his work is always complete and on time. I would highly recommend Precision Door to my friends and family.

- Timothy & connie Konczal

Anthony was wonderful. Great service and knew exactly what was needed. He was even early! He did a very good clean up - took all the replaced parts and gave advice on hedge yearly care. In the future we'll be sure to use your services again - thank you so much and Anthony is a very good man. You are lucky to have him on the Precision team!

- Deb and Mike Collins

I am very pleased with the door opener. It has worked extremely well for 6 years. The current problem was just one of adjustment, although a worn wire had to be replaced. Your repairman was on time, cordial, and efficient. The problem was resolved in no more than a half hour. However, the charge was $65 to show up and $65 for labor. I paid for a life-time warranty, and I thought the charge was too much. He very quickly reduced the charge by $65 dollars. I don't feel that is a good way to do business. It made me feel like there was an attempt to take advantage of me because I am a senior. If I hadn't said anything, I would have paid $130 for a half-hour job.

- Chuck Morrow