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Read what people are saying
about Precision Garage Door in:

Lorain County, OH

Precision Garage Door of Cleveland
has received 519 reviews, averaging 4.95 Stars:
1 2 3 4 5
Review:

Same day service was great

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A Response from: Jeffery Ware

We actually do provide 7 day 24-hr emergency service as advertised.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

The garage door was installed perfectly and everything cleaned up perfectly. Eric was very pleasant and courteous!!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Connor. Our main goals are doing the "job right the first time" and for our customers to be 100% satisfied. We are pleased that we were able to accomplish that for you. Please share your experience with others.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Personable, punctual,polite and knowledgeable.Ticked all the boxes.

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A Response from: Jeffery Ware

Thank you for your feedback. We really appreciate and value our customers. Please do not hesitate to call on us for any future garage door issues you may have.

Service Provided:
Garage Door Opener Install

Product:
Springs

Review:

Our garage door spring broke Saturday morning. We were clueless what to do. We looked up garage repair online and your company came up. The lady on the phone was great, and an hour later the technician was there. He was professional and competent. He had the garage door fixed in less than an hour. The price we were quoted was exactly what we paid. Would use this company again.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Ryan. Ryan, along with our other techs is very professional. We are glad you had a good experience. Please call on us again for any garage door issues you may encounter.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Picked you out orf phone book. Guys did a good job replacing seal on bottom of door. They were well informed about doors. Also very polite and friendly.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Bruck. It is very important to the health of our business for our technicians to be courteous and friendly. We want our customers to have a pleasurable experience with PDS. Thank you for your business.

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Garage Doors

Operations Manager: Brad Buzzelli
Review:

The technician was extremely serviceable as was the maintenance but I refrain from five stars as my initial problem wasn't solved.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Lozada. I apologize that we did not solve the initial issue with your door. Whenever I receive a review like this I have the opportunity to discuss the situation with my tech and improve our customer service. Please do not let this one issue stop you from using us for future garage door problems you encounter. We certainly would love to change your impression.

Service Provided:
Broken Garage Door Spring Repair

Review:

Brad was very informative and I under stood him completely. Appreciated the quick response and neatness of service. Thank you.

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Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
Review:

I found the super coupon on Angie's List for a garage door checkup with new rollers for $99. It couldn't have come at a better time since my opener wasn't working right. Matt was able to make it work in a matter of minutes and changed out the old steel rollers with new nylon rollers in nothing flat, lubed everything and gave me good advice on what my door will probably need in the near future. I will be calling Precision for anything my garage door needs. Totally satisfied.

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A Response from: Jeffery Ware

Thank you for taking time to review Matt. Matt is very knowledgeable and professional. Our intent is to educate our customers about how a garage door should function. Please call on us when you are ready to have your door serviced.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

a pleasant experience

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Service Provided:
Broken Garage Door Spring Repair

Review:

My wife and I could not be more pleased with the prompt and courteous service we received from Eric Kirby, our Technichian/Installer. At the initial call it was determined that our 10+ yr old Genie opener would cost more to repair than purchasing a new opener. I did not feel as if I was being sold "a bill of goods", as I have a background in electronics, and the thorough testing done by Eric satisfied me. The liftmaster opener that we selected was installed by Eric the following Monday, as agreed, and I was impressed with how quickly and expertly the job was done. I was given thorough instructions on the equipment and the warranty. We were able to take advantage of discount coupons found on the main website and Facebook to reduce our cost, which was a pleasant bonus! All-in-all it was a great experience. I would recommend both the company and Eric kirby to anyone in need of garage door work. The new opener is MUCH quieter than our old Genie!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Zastudil. This is the type of review we enjoy reading. Eric did an excellent job of conveying our mission of providing the best service possible in a timely and professional manner. We have two objectives. First, to provide 100% customer satisfaction and secondly, to fix it right the first so we do not have return soon after the repair. Please share your experience with Precision with friends and family. Thank you again for choosing Precision.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Good job Ryan. He answered all my questions professionally and clearly

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A Response from: Jeffery Ware

We encourage our technicians to educate our customers so they are able to make an informed decision. Thank you for your feedback.

Service Provided:
Broken Garage Door Spring Repair

Review:

We appreciated the sameday service and the professionalism and attention to detal of your service technician. Hopefully I won't be needing your service anytime soon, although Precision will be a first recommendation to any friend or neighbor that requires garage door service. Thank You, Bob See

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A Response from: Jeffery Ware

Thank you for your feedback. We take great strides to provide a highest quality of service possible to our customers. We really do appreciate your business and hopefully you will not need our services in the near future, but in case you do have any garage door issues do not to call on us. Thank you in advance for referring us to your friends and loved ones.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Operations Manager: Brad Buzzelli
Review:

Bill was very flexible in dealing with our time constraints. He did an excellent job

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Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Rollers

Technician: Bill Adamini
Review:

I WOULD RECOMMEND PRECISION DOOR AND MY TECHNICIAN AL TO ANYONE WHO IS SERIOUS ABOUT GOOD SERVICE

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Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
Review:

When Bill Adamini called, my husband was not home yet. When I told him the problem with the garage door, he responded professionally yet spoke like we were old friends. On arriving he went over all the check points with me and explained and showed, in detail, what needed to be replaced anjd also about the warranty. He is very informative. After given the cost, I chose the garage door to be rebuilt. When my husband arrived they spoke alone. We both agreed he acted professionally yet friendly and outgoing. He has knowledgeo of his job and worked on the door until it passed his inspection and ours. He is conscientious and definitely an asset to Precision Garage Door. We wish him and his wife the best and congratulate them on the baby girl. Nancy and Rick Tylicki

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A Response from: Jeffery Ware

Thank you for your feedback Ms. Tylicki. We Stresss to all of our technicians to explain thoroughly how a garage door should work. That enables our customer to make a well informed decision. At Precision, we know that the best way to fix a garage door is to rebuild it and never have to worry about it again and we guarantee it for life.

Bill Adamini Service Provided:
Garage Door Repair

Product:
Springs

Technician: Bill Adamini
Review:

Al Fleming did an outstanding job installing my new garage door, opener, battery back up, controls, springs, door seal, reote key pad, rails and took time to explain the operation of everything. The new door is so quiet it's hard to even hear it opening and closing. I would highly recommend Precision Door for any type of garage door service and/or installation. They really know their business and put the homewners satisfaction at the top of their list. Thank You, Jim Yagich

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Al. Our goal is 100% customer satisfaction. We hope you enjoy many years of problem free operation. Thank you for choosing Precision Door Service.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

We chose Precision based on name recognition. Bill Adamini was prompt, patiently provided full explanations without pressure sales tactics, worked efficiently, and did it all with a warm smile that reflected pride & quality in his work and the company he represents. Didn't expect to spend that much, but trust the lifetime warranty you offer makes it a good investment. Best wishes to Bill as he and his wife welcome a baby girl into their family very soon!

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Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

For seniors on fixed income, no weekend extra charge was nice. Price was right, service good. Also appreciated the quick response.

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A Response from: Jeffery Ware

Thank you reviewing us Mrs. Riley. We are in the garage door service business, but we all have a higher calling. Our position allows us to be of service to our community. That is really awesome. We all will be seniors someday and hopefully there will be someone willing to help me. Thank you for giving us the opportunity to help.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Very nice and easy to do business with.

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A Response from: Jeffery Ware

Thank you doing business with Precision.

Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

I'm very pleased with the service we received from Precision. It was nice to get email confirmation of the appointment and to know ahead of time who our technician would be. Brad was very helpful and knowledgeable--he gave us several options to repair our garage door and explained each one thoroughly. Our garage door is working perfectly now and I will definitely recommend Precision to friends and neighbors.

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A Response from: Jeffery Ware

Thank you for your feedback Ms. Richwalsky. Our goal is to alleviate some of the anxiety that homeowners may experience when something in their home breaks down. I experience that same feeling when I need work done. We want our customers to be 100% satisfied and Brad usually provides that quality of service. Thank you for choosing Precision Door, we really appreciate your business

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Springs

Operations Manager: Brad Buzzelli
Review:

Matt was very good and took his time to show me how everything works. Thank u very much I will spread the word.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Anderson. Matt is very thorough in explaining how your door works. we appreciate your business.

Service Provided:
Install Garage Doors

Review:

Good service, very informative and honest. Thanks for the quick service.

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A Response from: Jeffery Ware

Thank you for your feedback. Short, sweet and to the point. I hope you will continue to use Precision Door Service.

Brad Buzzelli Service Provided:
Garage Door Repair

Operations Manager: Brad Buzzelli
Review:

I picked Precision from a search on Angies List. Matt did a great job. He called ahead of time, explained everything very well and made quick work of replacing the spring. Our dog, Max, liked him too.

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A Response from: Jeffery Ware

Thank you for reviewing Precision Door and Matty in particular. We have an outstanding relationship with Angie's List. Speaking of, would you be willing to review us on Angie's. We want to educate our customers so they can decide the best solution for their issue. 100% customer satisfaction is our goal. We are happy that Max liked Matty, too.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Overall, very pleased with service from Precision. Technicial called ahead, arrived on time, performed service in a quick and efficient manner. He installed a keypad for my garage door and it works very well. I would choose Precision again without a doubt.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Honold. We stress to our technicians how valuable our customers time is. Eric is fast becoming an excellent representative of Precision Door. We hope you will continue to use our services when the need arises.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Al has a tremendous personality and is very knowledgeable. He is a great technician. I will highly recommend Precision Door.

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A Response from: Jeffery Ware

Thank you for your feedback. Yes Al is very good, as all our technicians. Glad you had a good experience.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Al Fleming
Review:

Mitch won my confidence when he first came to check on a possible repair/new install. His focus on solving the customer problem and listening to my needs/requirements helped me decide that the overall quality and customer care during installation outweighed price alone. I expect years of maintenance free operation (read as low total cost of ownership) from my two new garage doors and belt driven openers based on the care and diligence witnessed during the install. Employees like Mitch keep and gain customers. I would recommend your service highly.

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A Response from: Jeffery Ware

First I want to thank you for writing a review about your experience with both Mitch and Precision Door. Our goal is 100% customer satisfaction and to fix the door right the first time. We offer solutions that work for our customers. I am glad that you see the value of what we do, which is offer our customers peace of mind. I agree, Mitch is a keeper.

Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

Great job .Brad a great tech. Very prompt ,professional.would recommend.

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A Response from: Jeffery Ware

Thank you for taking time to write a review about your experience with our company and Brad especially. It is important for to be on time, to look professional and to solve your garage door problem. Please do recommend us to your friends and family. Thank you for choosing Precision

Service Provided:
Broken Garage Door Spring Repair

Review:

Great Service.Technician came out at 1am to close my garage door...very satisfied

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A Response from: Jeffery Ware

Thank you reviewing Eric. We are a 24hr emergency service company. Our goal is 100% customer satisfaction. Problems usually occur at the most inopportune time. We want to provide our customers with superior service. Thank you for choosing Precision. Jeffery Ware

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Bill Adamini
Review:

Didn't know who to call concerning my garage door sensor problem that has been ongoing for over a year. I consulted the phone book and called Precision and so glad I did. Mitch diagnosed the problem immediately and new sensors were installed. He even oiled the hinges and that has made a huge difference. It sounds so nice when the door is opened & closed. Mitch was very knowledgeable, courteous and professional.

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A Response from: Jeffery Ware

I thank you for choosing Precision. It is important that our customers are 100% satisfied. We encourage our technicians to exceed your expectations so when asked about a garage door issue you will,without hesitation, think of Precision door and the pleasant and professional technician that came to your home and serviced your garage door. Thank you again.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

From the initial phonecall to the knock on the door Mitch was excellent. I was 100% satisfied- the way service should be. I couldn't be happier. Mitch is truly an asset.

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A Response from: Jeffery Ware

I totally agree with you concerning the nature of service. At Precision Door one of our main goals is make certain our customers are 100% satisfied. That is what makes us different from our competitors. Thank you for choosing Precision.

Service Provided:
Broken Garage Door Spring Repair

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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125