Garage Door Repair Reviews in Greater Cleveland Area, OH (Page 48)

I was most pleased with the Tech Mitch, he explained the progess, kept me informed and really seemed to enjoy his job, Mitch was very knowledgeable. I would use Precision again!!

- Keith Jackson

The Best Service ever received! Bar None! The crew was very prompt, courteous and new how to actually perform the job. No running around to find parts, they had everything with them. Now, If I could hire there techs away from them, my company could do just as well! just kidding. Thank you for Doing it right, Doing it at the quoted rate and educating me so that I could make an informed decision.

- Dan Chan

Dan,Thanks for the achnowledging the hard work and dedication of our staff. Our Goal is 100% customer satisfaction and it sounds like we hit the mark with you.

I appreciate the prompt response to fixing my daughters garage door opener.I met with Tom since my daughter was moving back to Cleveland from Columbus due to a job transfer. With one days notice Tom actually showed up earlier than the appointment we had scheduled for that day. Within about one hour door was working well. Being reasonably priced my daughter was overjoyed.

- jerry vavro

My service technician gave me his expert opinion, and left the decision up to me, without any hard sell. In the end I agreed that it was safer and more economical to replace my older, badly damaged door. Fast and efficient.

- Tony Watts

Mr.Walls, Thank you for taking the time to send us the kind words. Our technicians are trained to educate our customers. We believe that an educated customer is a satisfied customer and satified customers will refer us to their family, friends and neighbors.

Al was thorough and efficient. Please tell him he can leave the remote he's bringing in my mailbox if I'm not home. Good job Al and Happy Holidays!

- Carrie Smith

I was desperate to get the garage door opened after work one evening. I had been having many issues with car and had just started a new job. Your technician - Eric, arrived early and proceeded to work. The manual release was incorrectly installed and we had no choice but to please a hole in the door to access by hand. Eric was very polite,returned all calls as he had progress and news of timeframes and costs. I definately would recommend Precision Door in the future. Colleen Stecker

- Colleen Stecker

I was impressed that the replacement springs have Precision's name on them, and are guaranteed. The customer service representative who answered my call was knowledgeable, professional and very nice, and I was able to get same day service. Jeff and Mitch were very good at explaining everything and left my garage neat and tidy. I am very, very pleased with the results.

- Musette Vincent

Tom was very pleasant. He did a fine job explaining his work and the operation of our new garage door operator.

- Jean Steigerwald

Brad did and excellent job. He explained everything very well and was very personable. The garage door works better than ever-even when they were new. We are very happy with the Precision Door product and service.

- Colette Ide

Ms. Ide,Thank you for the kind words. Brad is an excellent technician and will be pleased you took the time to praise him.

Precision Garage Door was able to come out in less than 2 days and Al was friendly and fixed the door in less than an hour. he is a great technician and Precision Door is our main garage door handyman now!

- John Potts

Mr. Potts, Thank you for taking the time to express your satisfaction with the service Al provided. We are pleased to have earned your trust.

Technician was prompt and efficient and work was well done. I am very pleased with the service and will use your firm in the future. I also appreciated the email notification prior to the service call as to the identity of the technician coming to my house.

- John Posch

Howard was very knowledgable and explained everything he was going to do now my door works great and looks nice too.

- Fitzgerald

Tom is very knowledgable and courteous. Precision Door is lucky to have such a wonderful employee

- D Kelso

Dear sir I am "very" disappointed with the replacement of my garage door. I was told that my opener would be reconnected, it was not. I expected some provision to be able to diconnect the opener, if it were to fail, so I could open the door. There is only a small handle on the bottom of the door to open it manually.

- Edward Watson

The day we installed Mr. Watsons door he was not home. He had some expectations the installer was not aware of. Once we became aware that Mr. Watson was not happy we returned and took care of both of his concerns. Mr Watson is no longer "disappointed"

Called early morning and got a same day appointment. At first was hesitant given prior history with other companies but was pleasantly surprised when the Precision crew showed up on time. They were very friendly, and extremely knowledgable. I would recommend them to all who need garage door repairs.

- dost khan

Our tech was Tom he was very friendly and on time .He knew his job well and finished in a timely matter he explained some things to us we had questions about which put our minds at ease thanks for the good job !!!! keep it up we will recommend this company to our friends and family.

- del stanaszek

The technician was very polite. However he did not have the equipment necessary to fix my gargage door and tried to sell me a garage door opener system instead. He said he would get back to me to schedule another appointment but I have yet to hear from him. Im starting to believe that he never intended to fix the lock on garage door and was trying to get a bigger sale. I do not want a system I just want to be able to lock my garage.

- karen bothwell

I can understand your feelings. Thank you for writing this review. It allows us to pinpoint the areas where improvement is needed. We pride ourselves in 100% customer satisfaction and obviously we fell short this time. I apologize to you. Hopefully we will have an opportunity to demonstrate our commitment to providing the best possible service to our customers in the future.

I was impressed with the both the quality & workmenship of your product and the installer. I would recommend your co. to future clients of mine. Thank You! Mr. Carmen Gatto

- Carmen Gatto

Eric came to my house only an hour and a half after calling Precision. He quickly diagnosed the problem and immediately started working to fix it. He was very polite, professional, and efficient. For the timely service and fast, thorough work to repair my door, the price was much less than I expected. Thank you!

- nathan buckner

I WOULD LIKE FOR YOU TO COME BACK AND TRY TO REPAIR MY DOOR SO IT WORKS PROPERLY, OR IF ABSOLUTELY NECESSARY REPLACE IT. IF YOU CAN COME OUT TOMORROW. (WEDNESDAY) PLEASE CALL ME 216-408-3771. I WAS VERY SATISFIED WITH THE SERVICE I RECIEVED.

- Edward Watson

Mr. Watson was not home during our first visit so we returned on Friday and Mr Watson purchased a new door as his was in such poor condition repairing it reliably would not have been possible.

I called on a sunday and Eric was at my door within the hour to fix my broken garage door. Very professional and prompt servce. It cost me a little more than I expected but I am very happy with the job that was done.

- manju markandaya

Fast and excellent service! Technician friendly, courteous and professional. Explained everything expertly and performed the repair(s) in less than 45 minutes. The garage needed newer parts and now functions quietly without a hitch. Will last another 15 years and love the warranty! Will definitely recommend. Thanks.

- gayle applegate

Based on this service call, I will recommend Precision Door. The technicain was extremely knowledgable, courteous and fixed the problem with my door. He explained everything in terms i could understand.

- Diane Yound

Both technicians were knowledgable, courteous and helpful. I amdelighted with my new door. I am glad I chose your company.

- Doreen Kelleher

Thank your for your feedback. We are pleased your experience was goo from start to finish.

I located your company in the phone book, did some research and I liked what I saw. I was not disappointed. Your website was wonderful--how nice it was to know something about the technician scheduled to do my work. Even though that did change, Howard, my replacement, was exceptional! Prompt, courteous and knowledgeable. He explained what was being done and why. I could not have asked for a better experience. I will be needing service in the future, and the company I will be calling is Precision! Thanks again.

- Nancy Valente

We were very pleased with the service provided.

- Camille Patrick

Tom came out and took one look at the garage opener and informed me that it needed to be replaced with a better unit. He quickly installed the new unit while making it a nice & neat install. Tom was very professional and I would refer him to anyone needing a garage door system replaced.

- Brian Moran

THE SALES REP,HOWARD, WAS PROFESIONAL AND KNOWLEGABLE AND DID A GREAT JOB.

- kim mcguire

The technician was professional, showing me what needed to be done to correct our problem, and what he would recommend from his overall checking. he gave me time to call my husband so he could talk with him. The technican's name I believe, began with an E, but he was wearing a shirt with "Brian" on it. He explained the reason for it. I hope that has been resolved. He cleaned up after he finished (which did not take as long as I expected) and showed me everything he replaced, explaining how often the parts should be lubricated. He did not show the old parts taht he had removed, and I did not think to ask to see them.

- Claudette Cassel

We needed our garage door fixed in the evening when most places were closed. Our service man came out quickly and our door was fixed in no time. We were allowed to use an online coupon, so we didn

- Debbie Holecko