Garage Door Repair in Greater Cleveland, OH - Page 49

Heather hlousek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door twice now and both times have been very favorable experiences. The most recent was when my garage door woould not open. They were able to come the same door (within a couple hours of my calling) and fixed it pretty quickly. The technician was very nice and knowledgeable. Thank you! I have recommended Precision to others!

marlin wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Al did a phenomenal job and I am very happy with the new insulated garage door. Al worked efficiently, was courteous and cleaned up afterwards. My neighborhood had a short-term power outage soon after his arrival and Al just kept on working to get the job done. I am very happy with my new garage door and will reccomend Precision Door to anyone who inquires.

Tom G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was happy with the time it took and the service that was done. I will definitley use this company again and hopefully it will be the sevice tech Brad that will be doing the work, Thank You.

Patrick Pettigrew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was a nice and knowledgeable guy and did a great job on my garage door. Quick and very efficient

Mary Roth

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He assessed the problem and quickly fixed it. He asked questions to help determine the problem and even offered to take off some material that had attached to the rung that the wheels ran on.

Thea Zimmerman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had 2 garage door openers installed. Service was prompt and the technician (Tom) was very informative without being pushy at all.

Susan Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Al was very courteous. we really like our new garage door. The windows let in a lot of light during the daytime. The insulation keeps the inside cooler the summer time and allows us to go into the garage without a coat on in the winter.

Brian Wasserman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage Doors is not a company I can recommend. The technician gave me what I thought was an extremely high price at first and then continually lowered it to try to get me to use his services. To me that makes it seem like the company is trying to get as much money as they can by initially giving a price which is much higher than what they are willing to do the job for. Also, after I had been told the price for the consultation was $40 the technician said the price would be $65 because he had to take time to look at the garage door and talk to me. Isn't that what the consultation is for? He did however waive that fee when I objected. The company that repaired my garage door gave me a much lower price plus they did not require that I first do a consultation which I would have to pay for if I choose not to use their company. I feel that not using this company to repair my garae door was a very wise decision. Even with having to pay for the consultation, I saved over $200 dollars.

Dennis Hartman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom Paulus was prompt, courteous and professional. He explained our options for repairing the garage door in a way I could understand. We will recommend Precision Door to our friends

debbie Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I just want to say thank you very much. I crashed my car into the garage, and needed someone to try to get the garage door down. Unfortuently I cracked the stud and Jim wasn't able to help without taking a chance of the garage corner to fall. We will be calling you when repairs are made, so you can install a garage door. Regards, Debbie Jones

Colleen Stecker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had inadvertently closed the garage door and the only working opener was in my car, in the garage.This happened around the last week of November. It was 8:00 PM and I tried to open the door manually with no success. I called your company and they scheduled an appointment between 10:00 and 12:00.The on-call technician, Eric, called within a half hour and was on site by 9:00 PM. He worked for about a half hour to manually unlock with no success. I authorized him to cut a hole in a panel so we could hit the switch to open the door. This garage had no other means of entry (side door, window, attached to house). He took the information for the new panel and explained that when the door was installed originally, the manual release was installed to the frame of the door instead of the release mechanism. The panel came in about two weeks later and Eric came to do the installation. Unfortunately, the wrong panel had been ordered and the door was not fixed. Eric did install the new panel on Thursday and I no longer have to get out of the car to open and shut the door! The only disappointment was the length of time it took to install the panel. The technician was terrific: very polite and professional, always prompt and called when enroute. I do not know whether this happened by accident or deliberate - I think it was critical to your success that the same technician was on the job thru to completion. Prior to installation we were contacted to determine best date and time and you were always very accomodating. I would definately make referrals to you in the future and call you for additional assistance and purchase. Thank you for your assistance!

Susan Murphy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Al was very courteous and timely. We really like our new door. The windows allow light to come in during the day time. The insulation Al recommended is awesome. Great job Al!!!

Audria White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In scheduling my service appointment, I was given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Knowing about Tom and his level of service was an added benefit min putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time arrival. Upon his arrival I was greeted pleasantly with a warm smile and a firm handshake. After evaluating what needed to be replaced Tom told me what options were available considering I had service rendered on the same garage door less than a year ago from a competing Company. Throughout the job, Tom displayed no sign of unease by my questions or watchful eyes upon him. Tom exceeded my expectations by lubing my garage door, adjusting the chain and operator of one door and not only did he service that door he took upon himself to inspect my other door. Wow, it was quite reassuring to have someone as competent and efficient as Tom providing service to my garage doors.

Audria White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

In scheduling my service appointment, I was also given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Needless to say, knowing about Tom and his level of service beforehand was an added benefit in putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time of arrival. Upon his arrival, I was pleasantly greeted with an introductory smile and handshake. After quickly evaluating what needed replaced, he told me what options were available considering I had service rendered to the same garage door less than a year ago from a competing company. Throughout the job, he displayed no sign of unease by my questions, or watchful eyes upon him. In testing his workmanship, Tom went beyond my expectation, in lubing, adjusting the chain and operator of the one garage door; and performing the same to the other. It was definitely reassuring having someone as competent and efficient as he, servicing my repair/replacement needs.

Derrie Ross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have to admit that I was impressed with the level of service provided. From the customer service rep, the e-mail with installers picture(very professional),and finally the on time service call. My installer was very knowledgeable, courteous, and efficient. I will definitely use this service again in the future and recommend them to others!!

Keith Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was most pleased with the Tech Mitch, he explained the progess, kept me informed and really seemed to enjoy his job, Mitch was very knowledgeable. I would use Precision again!!

Dan Chan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Best Service ever received! Bar None! The crew was very prompt, courteous and new how to actually perform the job. No running around to find parts, they had everything with them. Now, If I could hire there techs away from them, my company could do just as well! just kidding. Thank you for Doing it right, Doing it at the quoted rate and educating me so that I could make an informed decision.

jerry vavro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I appreciate the prompt response to fixing my daughters garage door opener.I met with Tom since my daughter was moving back to Cleveland from Columbus due to a job transfer. With one days notice Tom actually showed up earlier than the appointment we had scheduled for that day. Within about one hour door was working well. Being reasonably priced my daughter was overjoyed.

Tony Watts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My service technician gave me his expert opinion, and left the decision up to me, without any hard sell. In the end I agreed that it was safer and more economical to replace my older, badly damaged door. Fast and efficient.

Carrie Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Al was thorough and efficient. Please tell him he can leave the remote he's bringing in my mailbox if I'm not home. Good job Al and Happy Holidays!

Colleen Stecker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was desperate to get the garage door opened after work one evening. I had been having many issues with car and had just started a new job. Your technician - Eric, arrived early and proceeded to work. The manual release was incorrectly installed and we had no choice but to please a hole in the door to access by hand. Eric was very polite,returned all calls as he had progress and news of timeframes and costs. I definately would recommend Precision Door in the future. Colleen Stecker

Musette Vincent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was impressed that the replacement springs have Precision's name on them, and are guaranteed. The customer service representative who answered my call was knowledgeable, professional and very nice, and I was able to get same day service. Jeff and Mitch were very good at explaining everything and left my garage neat and tidy. I am very, very pleased with the results.

Colette Ide

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brad did and excellent job. He explained everything very well and was very personable. The garage door works better than ever-even when they were new. We are very happy with the Precision Door product and service.

Jean Steigerwald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom was very pleasant. He did a fine job explaining his work and the operation of our new garage door operator.

John Potts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door was able to come out in less than 2 days and Al was friendly and fixed the door in less than an hour. he is a great technician and Precision Door is our main garage door handyman now!

John Posch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician was prompt and efficient and work was well done. I am very pleased with the service and will use your firm in the future. I also appreciated the email notification prior to the service call as to the identity of the technician coming to my house.

Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Howard was very knowledgable and explained everything he was going to do now my door works great and looks nice too.

D Kelso

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom is very knowledgable and courteous. Precision Door is lucky to have such a wonderful employee

dost khan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called early morning and got a same day appointment. At first was hesitant given prior history with other companies but was pleasantly surprised when the Precision crew showed up on time. They were very friendly, and extremely knowledgable. I would recommend them to all who need garage door repairs.

Edward Watson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dear sir I am "very" disappointed with the replacement of my garage door. I was told that my opener would be reconnected, it was not. I expected some provision to be able to diconnect the opener, if it were to fail, so I could open the door. There is only a small handle on the bottom of the door to open it manually.