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Read what people are saying
about Precision Garage Door in:
Greater Cleveland Area, OH
Precision Garage Door of Clevelandhas received 1461 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you Mrs. Rosa. The wonderful aspect of this job is that we get to be heroes occasionally. Everyone takes their garage door for granted, until it breaks. Our goal is when this happens, instead of going to the phone book or internet, call Precision and let us provide service to the garage door.
Cleveland, OH
Same day service. Completely satisfied! Will Coad, my technician was very informative in explaining everything, very professional & personable. I can truly say this was one of the very best experiences I've had, not just in this industry, but in dealing with any service/repair industry. I highly recommend Will & Precision Door. 5 Stars!!
- Edward Busch
Wow. Thank you for your feedback Mr. Busch. This type of review lets us know our technicians are providing the level of customer service that we want to provide. Our aim is to raise the bar for our industry, we should exceed our customers expectations. Thank you for choosing Precision Door.
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Cleveland, OH
Just want to take this opportunity to say that your employee Zoran Jovanovic is a awesome Technician. He knows his job and knows it well. I have learned a great deal from him about the garage door that I never knew. What he has shown me I can use going forward. He has done a awesome job on my door. Its like a new garage door. You should be very proud of your employee. Thank u should give him a raise. He also answered all my questions. I want to request him if I need work again. This customer is very pleased. Sincerely, Richard N. Jones Sr.
- Richard Jones
Thank you for your feedback Mr. Jones. We share your sentiments about Zoran. Our technicians goal is to educate our customers about their garage door so the customer can make a well informed decision about repairing the door. We are pleased your experience with us was pleasant and informative. We thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
I highly recommend Precision, this company is highly professional, fair, and they know their stuff. I had an emergency situation with my garage door and didn't know who to call. After a quick internet search, I called Precision 3rd. Next time, they will be my first call. I had an appointment made for the next day and even received a confirmation email with the name and picture of my technician. Paul came out the next day, was extremely friendly and professional. He inspected the problem and clearly explained the problem and gave several solutions. I was very impressed by his work and this company as a whole. I would recommend Precision (and Paul) to anyone who needs work done on their garage doors!
- Matt in Cleveland Hts
We appreciate your feedback Matt. We do our best to provide prompt, professional and courteous service to our customers. The confirmation email is to assure our customers that we are coming to service their door and the picture is to relieve the anxiety of a total stranger entering your home. We want to accomplish two things at each call, we want to "fix your door right the first time " and for you to be 100% satisfied before we leave. Our goal is to be the first choice always. Thank you for choosing Precision Door.
Cleveland, OH
Bill provided an instant ID of the the problem. He explained all my options and let me select the repair. I took his recommedations & he was finished with the repairs in 30 mins. Bill was curteous, neat & a conversationalist with me as he explained & demonstated the faulty parts. Great customer service. I will recommend to friends & family.
- Tom Matuszewski
Thank you for your feedback Mr. Matuszewski. we want to educate our customers so the customer can make a well informed decision about the repair. Our goal is to fix your door right the first time.
Cleveland, OH
most professional service tech ever. I could not believe how fast he was able to replace the broken springs and cables and pulleys. highly recommend precision.
- Brian Miller
Thank you for your feedback Mr. Miller. Will be sure to let Al know the impression he made on you. Our goal is 100% customer satisfaction each time.
Maple Heights, OH
Thank you for your prompt reply to service. Paul, the tech got right on it. tAs a senior on a pension, I did hope that it would not be as expensive as it turned out. But the service was very good.
- Edward Kaminski
Thank you for your feedback Mr. Kaminski. We always try to provide prompt service to our customers. We want to fix your door right the first time so you don't have to worry about it. Over time you will realize it was well worth the price.
Cleveland, OH
Matt was wonderful he provide great service.He completed the job in less than an hour I greatly appreciate it.
- Michelle Simms
Thank you for your input Mrs. Simms. Our goal is 100% customer satisfaction. We are pleased Matt was able to provide that for you.
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Cleveland, OH
A FIVE STAR.
- Robert and pam Forniti
Thank you for responding Mr. Forniti
Cleveland, OH
I am very pleased with the promptness, professionalism and kindness of all the staff of Precision. Jeff, Anthony & Ryan were wonderful to me and I am very happy with my door. While Ryan was here I was texting with one of my relatives and informed her that I was getting my door installed. She explained to me that she was having trouble with the opener/sensor on her door. I gave her the number to Precision and a service tech was sent to her home to handle her problem the same day. What great service you provide! I will recommend your company to anyone. Thank you all. Brenda Cleveland, OH
- Brenda Taylor
Thank you for this glowing review Mrs. Taylor. We want your experience with Precision Door to be a pleasant one. Our goal is 100% customer satisfaction. Thank for referring us to your relative and we hope she is equally satisfied with the service provided. Thank you for choosing Precision Door.
Cleveland, OH
I found your business through Angies List and really appreciated your responsiveness (I had called others). I was impressed with the professionalism of the technician that came out to fix the broken spring. But I was most impressed with the commitment by your company to make sure I was completely satisfied by taking care of an unresolved weatherstripping install issue. I would definitely recommend your company to others.
- Carol W
We appreciate your feedback. Angies List is a great referral source for us. Our goal as a company is for our customers to be 100% satisfied throughout the whole process, from the initial phone call to our service center all the way to the technician leaving the driveway. No problem is too big or too small to us. I will certainly share this with Ryan, your technician. Thank you for choosing us and please tell others about Precision Door.
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Cleveland, OH
I am very impressed with your company. Not many companies spend time on customer service these days. It was refreshing to have a technician of Bill Adamini ability, knowledge and great personality come out check out our garage door. Though we had no repair he did a complete check of the door and the garage door opener. He lubricated the tracks and opener rail and took the time to explain the things that could fail and offer solutions. You know that your dealing with a good company when the employees speak highly of company and their colleagues. Thanks for the great service.
- James Wiggers
Thank you for your feedback Mr. Wiggers. That is exactly what we want to do. We put the customer back in customer service. Our goal is to raise the bar for all of our competitors. When someone has a garage door issue, we want them to think of Precision Door.
Cleveland, OH
The service Tech was Craig, he was 6 hours early but fortunately somebody was home to grant him access to the garage. Outside of having to go back to the shop for parts, he was very very polite and professional. I only gave 4 stars because I think ya'll are priced a bit high and this rating should not reflect on Cig who deserves 5 stars.
- David Volek
Cleveland, OH
5 Stars! Mr Wise was very friendly and professional, if I'm in need of service again I surly know who to call.
- Jason Stone
We appreciate your feedback Mr. Stone. We do our best to provide prompt, professional and courteous service to our customers. Please do not hesitate to call Precision Door for any future garage door needs.
Cleveland, OH
Zoran is very professional and extremely knowledgeable. He took the time to thoroughly explain my options and did not pressure me into anything. I would highly recommend Precision and Zoran and will call Precision again for any future problems with my garage doors.
- Karen Rymut
We appreciate your feedback Mrs. Rymut. Zoran, as are all of our technicians, knowledgeable and courteous. We want to educate our customers about how their door works and assist them in making the wisest decision to repair the door without any pressure. Please share your experience with others.
Cleveland, OH
Excellent! No better service, professionalism or competence exists! Thank you!
- David Adamson
Thank you Mr. Adamson. Glad we were to satisfy your needs.
Nottingham, OH
I rate the overall service a 5. The technician did call ahead of time to let me know he was running a little behind schedule and would call me when he was on his way, which he did. The technician Bill Adamini arrived and was very professional and knowledgeable. The techican explained the course of action needed to for repairing the garage door. Upon completion he demonstrated the corrections maxed.
- Sharonda Denson
We appreciate your feedback Mrs. Denson. We are pleased Bill provided a good experience for you. Please call on us for any future garage door needs.
Cleveland, OH
Matt was great! Quality performance, efficient service, and made sure everything working safely. Thanks.
- Karen Secor
Thank you Mrs. Secor. We try to provide professional and courteous to all of our customers. Please share your experience with others..
Cleveland, OH
Thank You, Bill for repairing my garage door opener..He was professional, thorough and a nice guy...Yes I definitely would recommend you guys if anyone ask me about their needs for repairs :-)
- Brenda Bridget
Thank you for your feedback Mrs. Bridget. Expert, professional and courteous is what we provide. Please tell others about Precision Door.
Cleveland, OH
My service tech was Bill Adam uni and he was awesome. He contacted me in advance to introduce himself and I told him what I thought was the problem. Bill was prompt and explained the problem and what needed to be done. Once completed, he showed me what he repaired, had me check the door. Bill has excellent customer service skills and I give him a rating of 5 and the overall experience a rating of 5 also.
- Stephanie Owens
We appreciate your feedback Mrs. Owens. Please share your experience with others.
Cleveland, OH
High quality service.
- Jay Denison
Thank you for choosing Precision Door.
Cleveland, OH
I was thoroughly impressed with my entire Precision experience, from my initial call to the final installation and repair. The email appointment confirmation was a great touch and very helpful. My technician, Anthony Wise, called me the morning of my appointment to let me know he was on his way. Once he got here, he was very courteous, respectful and knowledgeable. He answered all my questions and demonstrated everything to me. Anthony was so efficient, he was done in such a short period of time. I was amazed. I would definitely give Precision and Anthony Wise a 5 star rating!
- Sylvia Herrmann
Thank you for your feedback Mrs. Herrmann. What an awesome review. We want our customers to have a great experience from start to finish. We want to separate ourselves from other garage door repair companies and customer service is where that begins. Anthony, along with our technicians are great ambassadors of Precision Door. Please tell others about Precision.
Euclid, OH
CRAIG DUNSON was such a professional, courteous, efficient, knowledgeable & very prompt. What an asset for your company. For sure will recommend Precision Garage to family & friends & be sure to ask for Craig.
- Art Arciaga
Thank you for your feedback Mr. Arciaga. We try to provide prompt, professional and courteous to all of our customers. We are happy Craig was able accomplish that with you.
Cleveland, OH
garage door bottom seal replaced (ground hog chewed old one trying to escape garage!) - service technician (Anthony Wise) was prompt, courteous, fast, explained everything and answered all my questions - chose Precision for service because they installed garage door opener several years ago and I was pleased with their service at that time - Precision's advertising gives the appearance of professionalism and conveys the impression that they "mean business" - very pleased with their service
- John Lloyd
Thank you for your feedback Mr. Lloyd. We certainly appreciate your loyalty. We do our best to provide prompt, professional and friendly service to our customers. We take our business very serious. Our goal is 100% customer service.
Cleveland, OH
5 stars yes, the springs were replaced and a bracket, service was excellent. I would not hesitate to use you again, and I will refer to everyone I know. Great job!
- Linda Tyler
Thank you for your feedback Mrs. Tyler. Our goal is 100% customer satisfaction. We want to provide a positive experience for our customers so they will tell others about Precision Door.
Cleveland, OH
5 Stars!! Garage door cable broken and door immobilized. Called at 5:15 pm and technician was here by 6:30. Technician was extremely knowledgeable and very nice. Did full repair and door works perfectly now, better than ever.
- Jim Chait
Thank you for your feedback Mr. Chait. We guarantee prompt service but we may have outdone ourselves this time (smile). Seriously, we pride ourselves on customer service and we are pleased your experience with was a very good one. Please tell others about Precision Door.
Cleveland, OH
5 Stars! Fast, knowledgeable, friendly. Door looks great!
- Adina and Joe
We appreciate your feedback. Our goal is 100% customer satisfaction.
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Cleveland, OH
I learned of your service from the TV ad. Your technician, Will Coad, was very professional and I give him 5 stars. He was courteous, knowledgeable and conscientious about his job. Thank you.
- Howard Drake
We appreciate your feedback Mr. Drake. We are just recently exploring television as away to reach our customers, so thank you for mentioning the ad. All of our technicians are courteous, knowledgeable and more than willing to go that extra mile to insure our customers are 100% satisfied before we leave the driveway.
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Cleveland Heights, OH
Everything was great. Technician arrived on time. He was very courteous to me and my daughters. He made sure I was aware of the angie's list special. He gave me a great assessment of the work that needed to be done, and what could wait. He performed the work quickly and made sure he cleaned up when he left.
- Davis Shumaker
We appreciate your feedback Mr. Schumaker. We do our best to provide prompt, professional and courteous service to our customers. We are glad Anthony made his visit a pleasurable one. Please do not hesitate to call Precision Door for any future garage door needs.
Cleveland, OH
Springs broke on our garage door and Matt came out and explained the how a garage door functions from top to bottom. His through explanation helped us make the decison to replace all parts due to the fact that they were also ready to break. He saved us about $300 overall with the package he presented to us.
- Michelle Marrone
Thank you for your feedback Mrs. Marrone. We want to educate our customers so they are able to make a well informed decision about the repair. Since you opted for the rebuild all the worry about your garage door not working properly has been removed. We stand behind our lifetime warranty. Please tell others about Precision Door.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I was in a bind. When a winter storm was about to hit my area and my garage door broke. I had been seeing commercials for PDS and called them at 5PM on a Friday. They came out the next morning, promptly. Mr Fleming was professional and courteous. Within 20 minutes the work to my garage door was completed. Fast, friendly and professional service was what I got from PDS. Thanks!
- Idalia Rosa