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Read what people are saying
about Precision Garage Door in:
Greater Cleveland Area, OH
Precision Garage Door of Clevelandhas received 1443 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for your feedback Mrs. Rutecki. Prompt, professional and courteous service is very important at Precision Door. We are pleased Bill was able to provide a good experience for you.
Cleveland, OH
Will was the tech that serviced my garage door. He was on time for the appointment and was able to point out several small items that contributed to the issues we were having. He was able to fix the issues with parts he brought with him. I would recommend Will and plan on requesting him if I ever have trouble in the future.
- Dan Hackney
We appreciate your feedback Mr. Hackney. We do our best to provide prompt, professional and courteous service to our customers. Do not hesitate to call on Precision Door for any future garage door needs.
Product:
Cleveland, OH
Good work
- Rufus Heard
Thank you for your feedback Mr. Heard.
Cleveland, OH
Thank you for the outstanding Customer Service that I received from Dispatcher to the Technician. Mr. Bill Adamini, is a true professional and the customer service that I received from arrival to departure could not be measured and he did not try to overprice the repair and that was greatly appreciated. We did not experience this service from a previous Garage Door company that we had previously did business with. Mr. Adamini is an asset to Precision Door.
- Marian & ernest Stewart
We appreciate your feedback Mrs. Stewart. We are pleased your experience was good from start to finish. We want to separate ourselves from other companies and we understand good customer service is the means to achieve that. Thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
Great Job Keep up the good work
- Willie Mays
Thank you for your feedback Mr. Mays. Yes, we will continue to do our best for our customers.
Cleveland, OH
New garage opener. Great service, instructions explained well, cost reasonable, installed quickly, good clean up. Would recommend to anyone.
- Mary Kemer
Thank you for your feedback Mrs. Kemer. Our goals are fixing your door right the first time and 100% customer satisfaction. Please share your experience with others.
Service Provided:
Product:
Technician: Zoran Jovanovic
Cleveland, OH
Al Fleming always calls ahead which is appreciated. He was on time and made a quick analysis and fix of the problem. Why call anyone else?
- Roger Baden
Thank you for your feedback Mr. Baden and also for being a loyal customer. There is NO reason to call anyone else. We will continue to provide you the highest level of customer service possible.
Euclid, OH
We had found that our garage door wouldn't close, and called Precision and they were able to schedule us for the next day. Anthony, the service technician, arrived on time, found the problem, and fixed it quickly. He was professional and gave us an accurate estimate.
- Todd White
Thank you for your feedback Mr. White. I regret we were not able to arrive on the same day, sometimes that happens. We try really hard to provide the best service possible to our customers. Please recommend us to family and friends.
Cleveland, OH
The service representative was punctual, courteous and knowledgeable. He explained things in a manner which I could understand. He performed the task quickly. My garage door now functions efficiently and very quietly. I would choose this company again for any future work I might need.
- Barbara Rucker
Thank you for your feedback Mrs. Rucker. We do our best to provide prompt, professional and courteous service to all of our customers. Our goal is to fix your door right the first time and for you to be 100% satisfied when we are done. Please tell others about Precision Door.
Mayfield Heights, OH
The release cord did not work during a power outage which resulted in our having to cancel an appointment. When I called I was told there might be a service fee assessed if it was found that the parts were not under warranty. I did not feel that was warranted since the door opener was fairly new. I contacted the main office by email and was promptly contacted by Jeff, the owner of the facility which we had used. He listened to my complaint and arranged for a technician to come and inspect and repair at no charge. The technician, Anthony, was prompt and efficient. He replaced the part and then demonstrated how to use the cord release and how to re-engage it. He also allowed for me to do a return demonstration to insure that I understood.
- Dolores Galardo
Thank you posting this review Mrs. Galardo. As I told you during our phone conversation, we here at Precision really value our relationship with our customers. We will not allow something minor to change the fabric of that relationship, which is honesty and goodwill. Please tell others about us and do not hesitate to call Precision for any future garage door needs.
Cleveland, OH
I am very happy with the installing of our new garage door. The installer was very friendly.
- Jeanne Thiel
Thank you for your feedback Thiel. Customer satisfaction is what we strive for.
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Cleveland, OH
Came on time very informative will use again
- damon evans
Thank you for your feedback Mr. Evans.
Cleveland, OH
This past Friday I was closing my garage door when the spring completely broke. I googled area garage door service/repair companies and Precision was one of the first on the list. I called and actually spoke with a real person, who tried to get a technician out to me that day. When she was unable she said she could have someone out the next day for no additional charge. Unfortunately I was going to be out of town through the weekend so she scheduled an appointment for Monday between 8 & 10AM. Around 8:15 I received a phone call from Bill Adamini saying he was en route and would be arriving in 20 minutes. Once he arrived he assessed my garage door situation and explained to me that not only were my springs bad but my cables were fraying as well. He walked me through step by step what was wrong with my garage door and why he wasn't able to fix certain parts of it. My house was built in 1949 so many of the parts are not even made anymore. I inquired about purchasing a new garage door altogether and he was able to give me information on that as well, along with quotes. He ended up fixing the springs and said that if I were interested in purchasing a garage door through Precision that the total I paid for the springs would be deducted from the garage door total. Also, he did not charge me a service fee for coming out to my house. He was polite, courteous, and friendly and explained things to me in detail. He documented everything and then showed me at the end what his write up looked like. I would recommend Precision to anyone looking for prompt,reliable and professional service.
- Brittney Thrush
Thank you for your feedback Mrs. Thrush. Unfortunately, garage doors usually malfunction at the most inconvenient time. We do our best to provide same day service but are not always able to accomplish this, but we will arrive first thing the next day. Our goal is 100% customer satisfaction and our technicians take that very seriously. We will go above and beyond to take care of our customers.
Euclid, OH
No sooner than I had sent an email to Precision describing the problem with the overhead door, I received a helpful phone call and a next day appointment. Mr. Jovanovic called ahead as promised. He examined and then described in lay terms the root causes of the malfunction. In detail, he described options with sufficient information to enable the level of work I thought I could afford. When I asked, Zoran explained what he would do if it were his home and why. I had to leave but we arranged a time for my return so he could show what was done and explain programming the remote. Am grateful, and I would heartily recommend this company and Mr. Jovanovic.
- Patrick henry
We appreciate your feedback Mr. Henry. We do our best to provide prompt, courteous and professional service to our customers. Our job is to educate our customers enabling them to make a well-informed decision about their garage door. Our goal is 100% customer satisfaction. Thank you for allowing us to service your door.
Cleveland, OH
I was in great need for my moom's garage door to be repaired right away. I choose out of the phone book the company closest to my Mom's address. I am very satisfied in the choice that I made. Mike seemed to be very knowledgable he took care of the job right away.He even recomended what I could do to prevent further damage to my doors. Thankyou very much Precision, I would ,if I need to call you again.
- Vanessa Bartee
Thank you for your feedback Mrs. Bartee. We are pleased that Mike was able to solve your Mothers garage door issues to your satisfaction. Our business is largely driven by customer service and take pride in really taking care of our customers. Please do not hesitate to call on us for any future garage door needs.
Cleveland, OH
I was extremely pleased from start to finish. The staff was knowledgeable, helpful and willing to make several visits to get it right.
- David Abbott
We are quite pleased we were able to provide a good experience for you Mr. Abbott.
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Cleveland, OH
Matt was an awesome tech! Very friendly and knowledgeable. Did a great job repairing my garage overhead door. If I can give him more than 5 stars I would!
- Teair Jesus
Thank you for your feedback Mr. Jesus. We hear those words of praise about Matt frequently. Obviously he is taking care of our customers.
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Cleveland Heights, OH
Precision replaced our three garage doors. From the first call, Precision was very responsive to our inquiries about style to fit with our historic home, energy efficiency, cost, and installation. We dealt with Al Fleming throughout the process, and he was instrumental in making sure the doors fit and operated smoothly without significant changes to the structure of the openings. At all times, Precision got back to us in a timely fashion, worked with us as to scheduling, and were reliable in all aspects of the project. We are very pleased with the results and would recommend Precision to anyone in need of new garage doors.
- James Burger
Thank you sharing your experience with Precision Door and Al Fleming. Our goal is 100% customer satisfaction from the initial phone call throughout the entire process. We take pride in providing a pleasant experience for our customers.
Cleveland, OH
Just recently purchased a house and had the garage door opener fail within 2 weeks. Had heard about Precision through a neighbor, but also found them on the internet through a web search. Was very impressed by the reviews. Called Saturday morning -- technician Paul arrived in the afternoon -- diagnosed the problems and installed a new opener and hardware immediately. We were very impressed with the service -- from the initial phone call to Paul's excellent work. Definitely would recommend Precision!
- Ruth Siegfried
Thank you for your comments Mrs. Siegfried. It is very satisfying for us to know our technicians are really taking care of our customers. Thank you for choosing Precision Door.
Cleveland, OH
new cables and drums. Mike Tyree did an excellent job of replacing parts and adjusting the door. He was courteous and helpful in explaining what was needed and why. I would trust your service in future.
- Dorothy Robbins
We appreciate your feedback Mrs. Robbins. We are pleased Mike was able to solve your problem.
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Cleveland, OH
Called and came early/same day service. Professional and quick.
- Tim Alim
Thank you for your feedback Mr. Alim.
Cleveland, OH
excellent, quick service. Matt was pleasant and efficient
- Arthur Solomon
We appreciate your feedback Mr. Solomon
Cleveland, OH
I am very pleased with Anthony's workmanship and his knowledge of how to properly replace my garage door snap latch. While the garage door snap latch may appear to be a small part, there is a tremendous amount of labor and precision required to get the part fitted properly. Anthony did a terrific job!
- Jesse Hall
Thank you for your feedback Mr. Hall. Customer satisfaction is our goal, paying attention to the smallest detail is what separates us from our competition. We really take care of our customers.
Cleveland Heights, OH
Mr. Petroff was a joy to have in our home . He is very courteous and instatntly built a relationship with me by his very complete explanation concerning the condition of our door. I felt that this was a very professional description of what the problem was and how it should be fixed . I also felt that he had our safety in mind as his utmost concern . I felt totally at ease with him and felt that he was very trust worthy . Mr Petroff is an excellent ambassador for Precision Door because of the quality of his technical expertise and the manner in which he interacted with me personally . I thank you very much for sending him and I give both Mr. Petroff and Precision Door A FIVE STAR RATING . This high mark is very hard to get from me because I am a craftsman in another area . Mr. Petroff keeps a very neat van and assures me that all the people , equipment and staff at Precision are top flight . I believe him and will feel confident in calling upon Precision should I ever need service again . But in the mean time ; thank yu for sending Mr. Petroff .
- Cato Morrison
Thank you Mr. Morrison. I had to read this review several times in order to digest the information. You said so much that attested to the level of service Matt provided you. We agree that he is an excellent ambassador for Precision Door. We really appreciate your business and the time and thoughtfulness in posting this review. Please tell others about your experience with us.
Cleveland, OH
Matt is one of the best service people I have ever encountered. He explained everything very clearly and made me feel good about having the extensive repair I hadn't expected. His work was done perfectly and we are very satisfied with the results. I would recommend him to anyone, and I hope your company will reward him for his excellence in customer service and knowledge.
- Robert Ward
Thank you for this awesome review Mr. Ward. I will definitely share this with Matt. We strive to completely satisfy our customers and to fix the door right the first time. We want your experience to be a pleasurable one.
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Cleveland, OH
The technician was quite component at his work. He knew what he was doing and he did the work well. Thank you.
- Ward Hines
Thank you your input Mr. Hines. Will is one of our newer technicians and we expect great things from him.
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Cleveland, OH
My confidence came from a number of places - the detail on the web-site, ratings on Angie's List, a recommendation from my Son, the responsiveness of the call center, the email with a picture of the technician and finally; most importantly, the knowledge and professionalism of the technician, Will Coad. I am sorry that I have to have my garage door replaced, but happy that your company is doing the work. The door is now on order, when the work is complete I will post a review on Angie's List.
- Carol Runge
Thank you for your feedback Mrs. Runge. We go to great lengths to exude professionalism to homeowners, so they are confident in our ability to solve whatever issues they are experiencing with their garage door. That being said, once we arrive we have to live up to the high standard we have set for ourselves. Our technicians are the most knowledgeable and courteous in the area and are excellent ambassadors of Precision Door. Thank you for choosing Precision and please share your experience with friends and family.
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Cleveland, OH
I am a repeat customer and yet again, I am delighted at Al's customer service and expertise. Our rubber strip at the bottom of our garage door had separated and Al came early and took care of it in no time (gratis).
- siok eng
Thank you for your feedback and also for your continued loyalty Mr. Eng. When a garage breaks we want homeowners to call Precision Door. Please share your experience with others.
Cleveland, OH
Bill was really a great person,good response,friendly. Knows his job, worked clean, timely, and helpful in explaining his work.
- James Naider
Thank you for your feedback Mr. Naider. Our goal is for you the customer to be 100% satisfied when the job is completed.
Cleveland, OH
great service- thanks
- Rosemary Dorenkott
We appreciate your feedback Mrs. Dorenkott
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
My service on the garage door by Bill was really great! He is personable,and it would appear very knowledgable It's like we have a brand new garage door. Thanks! He was prompt and worked very hard while he was here. I hope all your techs are like him.
- Jan Rutecki