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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1164 reviews, averaging 4.93 Stars:
Cleveland, OH
Cleveland, OH
Great Service
- Tom Santo
Cleveland, OH
This company is awesome. Our garage went down with a loud bang late at night on a Sunday (of course it did!). We found an ad that said you could call the number and actually talk to someone. I wasn’t very optimistic, but indeed Kim answered the phone. She got me scheduled right away. Bill called and introduced himself when he was on the way. He was clean, efficient, and professional. This company is a breath of fresh air.
- Anne Mclain
Cleveland, OH
Zoran the service technician was very professional, courteous, and helpful. He explained to me what was wrong with the door and gave me a couple options to either repair or replace the door.
- Ray & kris Strah
Cleveland, OH
Outstanding service!!!!! Highly recommend. The rep was at our house less than 24 hours after I called. Friendly, honest and reasonable! 5 Stars
- Shawn Inmon
Cleveland, OH
Very prompt and thorough service. Tech went beyond call of duty, noticed squeaking, so stopped the squeaking and took care of another repair. Tech very courteous and professional.
- Monique Allen-story
Cleveland, OH
it was a really great experience. everyone was pleasant. the tech was very nice and professional! definitely recommend.
- Sue Prahst
Cleveland, OH
Prompt, same day appointment for our service call! Gregory was efficient in diagnosing the problem and polite and patient in explaining our repair options. Very satisfied! Thanks, Dr.and Mrs. Howard Willen
- Debbie Willen
Cleveland, OH
I am very disappointed with the installation. First the rails installed were longer on one side than the other. The side that was longer was longer than the rail that was originally there. The extra length of the new rail did not allow clearance for our pull down ladder. When we opened it it slammed into the rail and knocked the cable off the door. In addition to damaging our pull down ladder. When the door was installed I specifically asked if the ceiling brackets needed to be replaced. I specifically asked if they were strong enough to hold the new door. I was told they were and that they did not replace them unless they needed to and they looked solid. Today the ceiling bracket fell out of the ceiling while the garage door was open!!
- James Difranco
Cleveland, OH
I've had great service on my garage door from your technician Mr Jovanovic in the past. I just had great service again from him and have a new door on order. He is prompt, gives honest assessment of the problem and is courteous and friendly.
- Glinda Dames-fincher
Cleveland, OH
On-time, friendly and courteous. Fixed the problem right off the bat.
- Suzanne Anthony
Cleveland, OH
Yesterday I noticed our garage door wasn't closing all of the way. I called Precision Door and they were able to come out the following day to repair my door. Brad, the service man, was exceptional.
- Andrea Ellis
Cleveland, OH
Called Precision to repair my garage door which was knocked off track. This is my second time using the company. It was easy and efficient to set up the appointment, they responded quickly and did a great job repairing my garage door. The Tech was professional, friendly and competent. I would recommend Precision and will call them in the future should I have a need.
- Robin Cottingham
Cleveland, OH
Good Day, Very unhappy with your quoting process for garage door openers. I informed the representative who placed the order that the garage had 2 single doors. The representative only quoted 1 garage door opener, including 2 remotes, battery backup and keypad & tech visit charge. Imagine our surprise when the tech showed up to install and he said we needed 2 garage door openers. Apparently, one garage opener can not open 2 single garage doors, which makes sense, but I was never informed of that information from the representative who provided me the quote. As a result and based on the quote the representative provided on the phone, we downgraded from 1 belt driven opener to 2 chain garage door openers. Very misleading and a huge disappointment. Our company will not recommend nor do business with you guys again.
- Scott Wallace
Cleveland, OH
Quickly set up an appointment online via chat. Tech arrived promptly at the scheduled time. Tech Al was able to quickly pinpoint all of the adjustment issues with an old garage door that has been out of whack and troublesome for years. Quickly reset the door and springs, straightened everything out, adjusted the tension setting on the opener, and everything now operates nice and smooth. Don't know how how much more life is left on the ancient springs, but I do know if I need further service, Precision will get the call. Great service, reasonable price, would recommend to anybody. Thanks
- Ray W.
Cleveland, OH
Price was high, but so far the quality is good! Service done 2 days ago.
- Jack Renck
Cleveland, OH
Your team are total pros at Precision. The service representative who repaired our garage door was on time, professional, knowledgeable and courteous. Precision lives up to its name and epitomizes service. We’ll used you again!
- Chris Ronayne
Cleveland, OH
I found your ad in the Yellow Pages and it seemed like your company was the right one to contact. You were able to come fix my door very quickly the same day. Your technician was super and completed the work within an hour. Thank you for your excellent service! Carol Keehn
- Carol Keehn
Cleveland, OH
quick and courteous service / technician very professional. replaced garage door opener. Dennis and Helen Czerwony
- Dennis Czerwony
Cleveland, OH
Anthony showed up fifteen minutes early, was polite and got right to the job at hand. Within thirty seconds had the problem diagnosed and fixed. The fee was very reasonable and Anthony was on his way within fifteen minutes. It was a pleasure dealing with him. I would not hesitate to call Precision Door again and will tell family about my experience.Word of mouth is the best advertising.
- David Anderson
Cleveland, OH
My Garage Door spring had broke and I needed a lock put on my garage so if the lights goes out my car would not be stuck in the garage. Service was great and I am satisfied. Thank You
- Debra Ervin
Cleveland, OH
First off you had a person answering the phone not a machine. The woman I spoke with was helpful and set up an appointment for that day. The time was 2 to 4 but Al was in the area and knew he'd be driving by early so he called and asked to come earlier. Al was a true pro, he took care of my problem quickly and had the door working properly again. Time between my call and a repaired garage door was less than 2 hours, now that's service! Thanks!
- James Yenchus
Cleveland, OH
Thank you for comming out so soon. Our son hit the garage track with his car door backing out. The gentlemen came.,looked gave us a very fair price. And did the repairs on the spot. Thank you again for getting here so soon.
- Kevin Daniels
Cleveland, OH
My technician, Bill arrived earlier than expected which was perfectly fine with me. He was professional, knowledgeable and extremely effecient and most importantly HONEST!!! If there were six stars I would have rated him all six.
- Toni
Cleveland, OH
Quick respond Professional. Answered all question and concerns.
- Lucille Jordan
Cleveland, OH
Great company! Super friendly and helpful on the phone when scheduling an appointment. Came out bright and early to help with our garage door that wouldn't close. Bill got to our house early and got started right away, he even gave us tips so that the problem wouldn't happen again. This is the only company we will use from now on!! Thank you!
- C Jones
Cleveland, OH
John Franks was beyond prompt and called early. He was very personable, knowledgeable, and extremely helpful. He efficiently and quickly replaced the garage door broken spring, and clearly explained existing issues and needed maintenance. Highly recommend the company.
- Philip Abel
Cleveland, OH
Our garage door wouldn't open. The technician came and the the inspection, and we knew that just for coming out and performing the inspection, it would cost $65. The technician explained to us that the total cost would be $800 to fix everything. We have a home warranty, and part of the warranty process is to call the home warranty and have the on-site technician speak to the representative, in order for the home warranty representative to determine if we (as homeowners) could be reimbursed for services rendered; this required the technician from Precision to speak to the home warranty representative, which took less than 3 minutes. After discussing what work needed to be done for our garage exactly, we (me & my partner) stepped away to discuss what to do. The technician actually started taking equipment/tools out of his van and was preparing to start work, but we had not given our permission or approval for him to start work. We decided to get a second opinion and when we told the technician, he got very hostile and upset that we even wanted a second opinion - almost that he took personal offense that we didn't trust him or his assessment of the situation. As he was becoming more unfriendly towards us by the minute, we just wanted him gone & out of our house. My partner settled the invoice quickly -- the technician failed to explain what (and how much) we were being charged for. Later that day, we received a copy of the invoice via email which had a spot for the homeowner to sign as their way of "approving" the work and amount charged. We never signed the invoice -- it was a slash mark made by the technician. The technician actually double charged us: $65 for the inspection and another $65 for "Labor - phone call with home warranty." As previously noted, the phone call lasted for less than 3minutes. Also, the phone call should be considered as part of the "inspection" fee -- since he simply explained what the issue was with our garage door. My partner called the 1800 number several times and was routed to the billing department. He left several messages and still has not received a follow-up call. I called and asked to speak to a manager. One was in a meeting, and I left my information for them to call me back. After a week of not hearing back, I called again, and spoke to a representative who conveyed my message to a manager. They said they would send us a check of $65 to refund the "labor" portion. It's been a few weeks and we still haven't received the refund check. Personally: I do not recommend this company. You have a right to a second opinion and companies should not overcharge you or bully you into using their services.
- Alexandra Turnea
Cleveland, OH
Bill was awesome, and right on time. Even called to let me know he was on his way. Service was super fast and efficient, he never tried to up sell me on parts I didn't need. He noticed a bad cable during his inspection and replaced it immediately. 5 year warranty on parts parts labor just can't be beat! Lifetime customer right here. I will happily recommend these guys to anyone with a garage door issue! Thanks!
- William Kravitz
Cleveland, OH
Fast friendly service. The technician was out and made the repair in less than 24 hours from when they were called.
- Bob Miller
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Was able to get an appointment the day after I called. Technician arrived on time. Listened me when I described the problem . He was very polite and helpful. He has fix my door problems in the past. I count on the good service provided by your company.
- Betty Wilmoth