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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1199 reviews, averaging 4.94 Stars:
Cleveland, OH
Thank you for choosing Precision Door Mrs. Elston.
Cleveland, OH
professional, organized website Precision Door was extremely professional. The entire team--including the employee who answered the phone the day we called met all of our expectations. The team made themselves readily available to answer any questions. We received same day service for an evaluation on a Saturday with no extra charge given a weekend day. We were immediately emailed confirmation of appointments. My family felt very safe having photos that were easy to show to each member of the family of who would be presenting to the door. The vehicle was well-marked. Al Fleming was very courteous any time we called, and promptly returned our calls. He was efficient and very informative to us about the repair. The technology of payment was fast and convenient. We would recommend this company to any of our friends.
- Becky James
Thank you for this awesome review Mrs. James. Everything you mentioned are what set us apart from our competitors. We want our customers to have peace of mind. The pictures and background check help relieve some of the anxiety a homeowner may have about a stranger coming to their home. We are pleased Al was ale to solve your problem.
Cleveland, OH
Bill was knowledgeable, professional, and friendly. I had quite a few problems with my garage door opener, and Bill was able to take care of all of the issues.
- jennifer clawson
Thank you for taking time to review your experience with Precision and Bill. We are pleased Bill was able to solve the issues. Please tell others about Precision Door.
Cleveland, OH
The main garage door refused to work in the context that my husband was in hospital (in intensive care). I had to get the car out and get to him that day. I called around and Precision responded quickly: despite the typical time interval they give for making a house call (Nov 8, 11am-2pm), the Precision technician came at 11 am once I explained my desperate situation. The service technician was very professional, examined both garage doors, and then came in to speak to us about the "diagnosis" and his recommendations. He changed both pairs of springs plus all the moving parts (now well worn down) in an incredible 60-70 minutes. The garage door is the most silent its been x 7 years and I was able to be driven in my car to my husband in the ICU. Thank you!
- siok eng
Thank you for taking time to share your experience with Precision Door. I tell my guys that we are in a position to be someone's hero. This is an example of such a time. Once you explained your situation to Al, he made you a priority. That is true customer service. We pray that your husband is doing better. Thank you for allowing us to be of service.
Cleveland, OH
I had a wonderful technician by the name of Prince at my home today. Prince called to let me know that he was running a few minutes behind to our appointment, but he listened when I called back and said that I would be a few minutes late as well. Prince listened intently to my needs, asked relevant questions and didn't push in selling to my problems and concerns. He gave me options and allowed me to make an informed decision. Not only did he fix my door opening and closing issue, he also did it with a smile on his face! He allowed me to ask questions and gave me a straight answer without trying to twist the facts to fit the sale. I am glad to know that my doors are fixed and working properly and I would gladly have him come back to my house at a future date - when a spring decides to let go.
- SHARON greenawalt
Thank you for your feedback Mrs. Greenawalt. It is very reassuring to us to know our technicians are connecting with our customers and doing business the right way. Our goal is to fix the door right the first time and 100% customer satisfaction. We are pleased Prince was able to accomplish this. Please share your experience with others.
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Cleveland, OH
Very satisfied with promptness and the professional installation . Paul did an excellent job and I would highly recommend this company. Was also impressed by the use of the new technology. Very pleased with results.
- Bob Rice
Thank you taking time to write a review Mr. Rice. Prompt, professional and courteous is one of the many things that separate us from the other companies.
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Technician: Paul Broschk
Cleveland, OH
Anthony was very helpful to us. He figured out the problem quickly and took care of it right away.
- Jefferey & barb Beder
Thank you for your feedback Mr. Beder.
Cleveland, OH
my tech person zoran was very professional & friendly. enjoyed his visit. fixed the problem & enplained everything he did. i will request him again for future service.
- HATTIE BILSEY
Thank you for your feedback Mrs. Bilsey. We are pleased Zoran was able to solve your garage door issues and provide you with a good experience. Please share your experience with others.
Cleveland, OH
I found Precision Door with a Google search. I called for service and was pleased to get same day service. Al Fleming did a very good job on the repair and explained the condition of the door and possible service needed to get the best performance for years to come. Overall, very Satisfied.
- Mike Santarelli
Thank you for taking time to review your experience with Precision and Al. In most cases we are able to provide same day service to our customers. We are pleased that Al was able to provide a good experience for you.
Cleveland, OH
Very pleased with serviceman's work. He explained thoroughly the problem, explained the most valuable resolve, explained the benefits of the resolve, repaired and installed in a timely and sufficient manner.
- Dianne Howard
Thank you for taking time to review your experience with Anthony. It sounds like you were very happy with his recommendation and satisfied with his service. In order for us to continue to improve I am curious as to why you only rated him 4 stars instead of 5.
Cleveland, OH
Jim, I tried to enter this on the form but received an error message Matt was terrific. He called before he arrived, he was professional and explained all my options without being pushy. Told me it would take an one hour and it did. Matt has a great smile, very friendly and very good at what he does. Plus he likes his job. I am super happy with the service, response from the time I call until Matt left. Great experience with Precision Service Judy Anderson JNA Consultants, LLC jzna@att.net 440-821-2290
- Judy Anderson
Thank you for this awesome review Mrs Anderson. We are constantly working to provide the best customer service possible to our customers. Plese share your experience with others
Cleveland, OH
Anthony was very pleasant, concerned, prompt, professional and courteous. I am completely satisfied and would recommend Precision and Anthony to friends and family.
- Doris Davis
Thank you for taking time to review your experience with Anthony. All of the above mentioned qualities are what set us apart from our competitors. We understand that you are our business. Thank you for choosing Precision.
Cleveland, OH
Very professional. Very flexible -I was able to reschedule at very short notice. The technician seemed very efficient and did a great job of explaining all the various options and choices and was never too "pushy". Will definitely go with Precision again if I need any work on the garage door system.
- Monika Bhola
Thank you for your feedback Mrs. Bhola. Our goals are 100% customer satisfaction and fixing your door right the first time so you don't have to worry about it.
Cleveland, OH
Our technician, Anthony Wise, was prompt, courteous, knowledgeable, and professional. He explained things clearly. The service was excellent.
- Roy Call
We are pleased Anthony provided you a good experience.
Cleveland, OH
Matt was upfront and professional from our original consultation all the way through installation of my new garage door. He clearly outlined all options and helped guide me to the right product I needed. Matt and Prince showed up right on schedule for the installation and got the job done in a timely manner. I am glad I chose Precision and I definitely would recommend them for anybody needing new parts or service.
- Ryan Mccullough
Thank you for your feedback Mr. McCullough. Matt is very thorough and patient. We are happy your experience was a good one.
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Cleveland, OH
I was very impressed and pleased with the Technician, Zorn and the new technician in training Prince. I was given good information and a resolution to my problem. Zorn was pleasant, professional and took care of installing my-new door lifter in a very timely manner. The cleanup was very thorough. I would definitely recommend Precision Door to anyone based on this experience.
- Steve Hopewell
Thank you for your feedback Mr. Hopewell. We are pleased your experience was a good one. Please share that experience with others.
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Technician: Zoran Jovanovic
Cleveland, OH
The personnel of this location was very helpful & pleasant to work with. I felt that they all really care about my satifaction.
- Brian Sadler
We appreciate your feedback Mr. Sadler. Our goal is 100% customer satisfaction.
Cleveland, OH
The technician Zoran and his new partner Prince were friendly, very professional, explained my problem and corrected it in a very reasonable time. The made sure everything worked totally cleaned up. I had a very good experience and would call Precision Door again.
- Steve Hopewell
We appreciate your feedback Mr. Hopewell. We are plesed Zoran and Prince we able to provide a good experience and repair your garage door.
Cleveland, OH
Technician Jason Schwarz arrived on time, was very polite and walked us through problems with the garage door. My wife and I were very happy with the results.
- Daniel Malmad
Thank you for your feedback Mr. Malmad. Our goal is 100% customer satisfaction. Please tell others about your experience with Precision.
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Cleveland, OH
Bill did a cold call to my house. After discussing the different options, fixing needed parts versus installation of new garage doors with garage door opener on one side, I made my decision without any pressuring from the Technician. On the day of installation Bill was very professional, answered all my questions and demonstrated the new equipment with re-demonstration by myself. I would recommend your Garage Door Service to other individuals.
- Sandy Jozefczyk
Thank you your feedback Mrs. Jozefczyk. We always want to provide the best possible solution to our customers needs. Please do recommend us to others.
Cleveland, OH
Matt was a wonderful help to us. I appreciated his expertise and candidness.
- Camille Patrick
Thank you for your feedback Mrs. Patrick
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Cleveland, OH
I HAVE USED RECISION FOR NINE YEARS and they aLWAYS provide EXCELLENT SERVICE. bILL was oN TIME, COURTEOUS, AND KNOWS WHat he's doing.
- David Hrvatin
Thank you for your continued loyalty Mrs. Praznik. Our goal is to provide our customers with the highest level of service possible.
Cleveland, OH
I was thoroughly satisfied with Jason Schwarz. He was prompt, even early. He took time to explain why our garage door was not functioning correctly. He patiently explained how to make sure the mechanism would operate at peak efficiency in the future.
- William Tarter
Thank you taking time to review your experience with Precision Door and Jason. We take customer satisfaction very seriously and try to instill that belief in our technicians. Fortunately, Jason gets it. Thank you choosing Precision Mr. Tarter.
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Cleveland, OH
A plus service from matt petroff,I called at 9 he showed up at 10 was completed and gone by 11 , he completed inspection recommended services and fully explained my options! couldn't be happier
- Philip Kaine
Thank you for taking time to review your experience with Precision and Matt. We provide prompt and professional service to our customers. We are pleased Matt was able to make it a good one.
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Cleveland, OH
Bill Adamini is courteous, professional, and very knowledgeable. He called before arriving & was on time. He answered all my questions & explained what he did. He took the time to balance the door correctly and do a complete safety check. His work is excellent! I am completely satisfied with the purchase, the service and the overall quality. We get the best service, he gets 5 STARS!
- Dale Hickok
Thank you for taking time to review your experience with Precision Door. Mr. Hickok. We are pleased Bill was able to solve your garage door issues and provide a good experience while doing so.
Cleveland, OH
Your technician was prompt, courteous and professional, and he did a nice job repairing our garage door. I'm quite pleased with the service.
- Kirk Fry
These are some of the qualities that separate us from the competitors. Thank you Mr. Fry for choosing Precision Door.
Cleveland, OH
While I was unable to utilize the services of Precision, they were extremely prompt both in answering the phones and scheduling the appointment. My questions were answered and the service person supplied me with information to make my decisions. Thank you I would call again.
- Kay DeVaughn
It says a lot that although you chose not to use our service at this time, you were still compelled to write a review. Thank you very much and if ever in need of garage door service please do not hesitate to call Precision Door.
Cleveland, OH
Very impressed with the customer service I received as a first time customer! Great communication concerning my appointment, as well as a very informed and friendly technician. Will definitely be my go-to garage door company.
- Sarah Moeller
Thank you Mrs. Moeller. We hope to have a long and lasting with you. Please call on us for any future garage door needs.
Cleveland, OH
Excellent service. Very professional. We appreciated Anthony's careful explanation about needed repairs.
- Marilyn Jones
We are pleased your experience was good one Mrs Jones.
Cleveland, OH
garage door repair- had door and hinges lubricated.
- John Carter
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
the tech was excellent, clean, courteous and prompt not only did he fix the problem but made recommendations for problems he saw that will arise in the near future great job thanks Matt
- Phyliss Elston