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Read what people are saying
about Precision Garage Door in:

Cleveland, OH

Precision Garage Door of Cleveland
has received 1199 reviews, averaging 4.94 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Zoran is a great representative of your company

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A Response from: Jeffery Ware

Thank you for recognizing and acknowledging what we are already aware of. We know it all starts with the character of the guys we hire.

Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Competitor needed two days to get a repairman out. I called Precision at 11:30, and was given a 1pm-3pm availability window the same day. Bill showed up by 12:30 after calling ahead to ask if it would be OK to show up early. He was quick and professional, and the job was finished within 2 hours. The level of service and the quality of the technician is a tough combination to beat. Bill was great. Works like a charm now.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Berner. We do things to separate us from our would be competitors. Our technicians provide a level of service that truly is hard to match. We appreciate your business and encourage you to tell others about Precision Door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Technician: Bill Adamini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you for your prompt service. I got the name of your business from Angie's List, where you had received a solid "A" rating. There was a technician here, Prince, within 4-5 hours of my first contact with your office. By the time he left we had ordered a new door. The door was installed the next afternoonâ?¦right on time. It looks great and is working properly. Thank you for the technician photographs found on your website and for the phone calls with updates. It was a pleasure doing business with you.

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A Response from: Jeffery Ware

We appreciate you taking time to review your experience with Precision. We want our customers to be 100% satisfied.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I love the way my garage door operates now. It raises and lowers so quietly and smoothly that I have to look back to see if it is working. After the technician (Zoran) inspected the door he explained what was good and what was bad. Then he fixed it. My only regret is that I didn't call Precision first. the first two garage door repair businesses immediately refused me because of my location or because (sound of voice) just didn't want to be bothered. Thank you Precision!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Stith. I remember my first time repairing a door with our precision parts and being totally amazed at how quiet it was, so I understand. We also wished you had called us first,we service doors wherever needed, so when you or someone you know and care about has a garage door issue please call on Precision.

Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our garage door is working like new! New springs and Liftmaster opener were installed. Bill was wonderful - answered all my questions and made sure everything was working prior to leaving. Same day service is a plus!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door. We hear that quite often, sometimes even better than when it was new. We really appreciate your business and asked that you tell family and friends about us.

Al Fleming Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wow. Impeccable customer service. Mr. Petroff came quickly and worked efficiently. He recommended several maintenance items for my door, but was not pushy. I could not have been more impressed with his high level of service. I will definitely recommend this company to others.

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A Response from: Jeffery Ware

Thank you for this awesome review Mr. Tate. Prompt, professional and courteous service is what we want to provide our customers. Matt sometimes exceeds even our expectations. thanks for choosing Precision Door and by all means tell others about us.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional yet friendly. Worked quickly, cleaned up thoroughly, and explained everything well.

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A Response from: Jeffery Ware

It sounds as if Matt was able to provide you a good experience. Thank you for choosing Precision Door Mr. Gaffney.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional, quality service. Highly recommend Matt and Precision

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A Response from: Jeffery Ware

Very short,sweet and to the point Mr. Brady. Our technicians are second to none.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mr. Robinson was very knowledegable,took time to explain.I decided to wait until March to get the new system. I rated Mr. P.Robinson an 5

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. McWilliams. We want to educate our customers so they can make a wise decision regarding the garage door. We look forward to hearing from you in March.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was extremely helpful in giving his expert advice that led us to purchase a new garage door system. Because of his efficient service, I will refer your company to others

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Scruggs. Paul, as all of our technicians, is trained not only technically, but also in assisting our customers decide the best solution for that customers specific need. We want our customers to be 100% satisfied. Please do tell others about your experience with Precision Door.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Z Jovanovic replaced my garage door springs and I have to say I am really impressed by the quick service call and his professionalism. He explained to me what needed done and fixed it quickly with much better quality parts then were originally installed. I will gladly recommend Precision and won't hesitate to call again if I ever need service. Thanks again Z.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Roman. Our main objectives are to "fix your door right the first time" and for our customers to be 100% satisfied. It seems as if Zoran was able to accomplish both. We appreciate your business.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Anthony has installed two openers for me and everything has gone great.

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A Response from: Jeffery Ware

We appreciate having the opportunity to service your garage door needs Mr. Elwell. If you have any issues please call us.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pleasant service. Came when promised. Quick and efficient service. Happy to give an A+.

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A Response from: Jeffery Ware

Customer service is very important to us. It really is what separates from our competitors.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

All is the best. He realized at once why the door was opening erratically and fixed it right away...about 3 hours earlier than scheduled. Great service!

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A Response from: Jeffery Ware

Thank you for your feedback Mr Baden. Al is our most senior technician and is very knowledgeable about garage doors. We are pleased Al was able to solve your issue.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was very helpful and accommodating. He did what he could to work around my schedule and was honest and open with us about what was needed. I highly recommend Paul and Precision Door.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Eberle. Thank you for your feedback Mrs. Eberle. Our goal is 100% customer satisfaction. Hopefully, Paul was able to provide that for you.

Service Provided:
Garage Door Opener Install

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision provided me with an email naming my technician and identifying him by picture and bio minutes after making the appointment. Paul arrived promptly in a Precision truck, Precusuib labled clothing and ID, listened to my concerns and went right to work diagnosing my problem. He also provided me with options for future consideration and the rationale for such suggestions. There was no upsell pressure and his demeanor was friendly and reassuring. I am impressed with Precision from my first view of the home page to the wave goodbye to Paul as he drove away!

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A Response from: Jeffery Ware

We do all of the above mentioned to remove some of the anxiety homeowners may experience when a stranger enters their home. We encourage our technicians to be courteous and professional. Our goal is to educate our customers so they are able to make the decision about their door. We want it to be a pleasurable experience and want you to tell friends and families about us. Thank you for choosing Precision Door.

Paul Broschk Service Provided:
Garage Door Opener Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was and is an outstanding technician. He handled with situation quickly and easily with the result that I am a happy customer..

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A Response from: Jeffery Ware

Yes, we agree that Matt is very capable and a valuable member of our team. We are please he was able to solve the problem you were experiencing with your door.

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prince Robinson was prompt, personable, and professional. He knew your product, promoted your company, explained what he was going to do, and completed the work satisfactorily. We were very pleased with the service he gave us and consider him a credit to your company.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Prince Mrs. Silver. Obviously Prince made a favorable impression on you. Our technicians should always be prompt, courteous and professional and I want to thank you for reinforcing our belief that he will be an outstanding member of our Precision team.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Professional, polite service. Parts were on the truck and our garage door was repaired the same day, and operates better than it ever has.

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A Response from: Jeffery Ware

Thank you sir for your feedback. These are the things that separate us from our competitors.

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Several weeks ago, in an emergency operation, Al came by to replace our garage door springs and the other moving parts, with professionalism and quality. Our neighbor noticed recently that our garage door would close partially (we had driven off apparently) and re-open. Based on this, we called Precision yesterday and Al came by this morning. After some diagnostics, he made some adjustments and said to call again if this did not help. After sales service differentiates a mediocre company from an outstanding one. Precision's after sales service is impeccable.

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A Response from: Jeffery Ware

We really appreciate your feedback Mr. Eng. We stand behind our products and our employees. We also hold them to high standards of service. In these times we want to stand above our competition, so we have to go that extra mile to ensure our customers are completely satisfied.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was interested in obtaining estimates for the replacement of a new garage door. Thank yo so much for responding and coming to my home in a timely manner. Your representative was very customer service oriented. Although I was pleased with the service up provided,I am a beast cancer patient,living on a fixed income and as much as I would like to possibly do business with you,I simply cannot afford the quoted price. I have 5 estimates and your quote was twice as much as others I have on hand. Therefore I regret that I must decline your service. Thank you for your time and consideration.

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A Response from: Jeffery Ware

We really appreciate your feedback Mrs. Lee. This is a rarity, to receive a review from a homeowner that chose not to do business with us. I applaud you. Please do not hesitate to call on us for any future garage door needs.

Service Provided:
Install Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was excited and overwhelmed with the work that was done. The worker was very pleasant and answered any question that I need help with. He did an awesome job and I would greatly recommend anyone to them.

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A Response from: Jeffery Ware

Thank your your feedback Mrs. Shannon. We appreciate your business and please call o us for any future garage door issues.

Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived at the time specified. The problem was diagnosed and a solution was clearly explained. Work was performed in a professional and timely manner. I would not hesitate to recommend Precision Door service.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Beckenbach. We value your time, so it is important that we are prompt. Our goal is 100% customer satisfaction and fixing the door right the first time. Please do tell others about us.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Anthony Wise
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We recieved an estimate the same day it was requested. The assessment was complete, explanation easily to follow and all questions were answered. The written estimate arrived by email an hour later. What more could you ask for?

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Taege. Yes we do all of the above mentioned. I just want to know when do you want your door installed.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Technician: Al Fleming
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wanted to make sure the technician was named!

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A Response from: Jeffery Ware

Thank you very much Mrs. DeVito. That is very considerate of you and I am sure Zoran will appreciate this.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The serviceman was very personable and pleasant, and did a great job on my very dilapidated garage door. Now it works great! Thank you very much.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Hnat. We strive to provide 100% customer service. Thank you for choosing Precision Door.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Cables

Technician: Paul Broschk
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technision arrived on time, clean and ready to work. He was knowledgeable about the rail and spring system of the door. Repairs were completed quickly and in a workmanship manner.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with us Mrs. Reinhardt. It is very important for us to arrive on time, professional and prepared. We are pleased your experience was good. Please tell others about Precision Door.

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Prince was very professional and friendly. He took the time to explain how the garage door worked and which parts needed replaced. He presented me with many options on how to fix the problems and explained each one. He was just and overall awesome tech!!!!!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kuhel. Prince is a recent addition to our team and we feel he will fit in quite nicely. We are committed to great customer service. Please share your experience with friends and family.

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Wonderful service!! This company really knows how to train its employees. My technician was courteous, knowledgable, and friendly. I will use this company again and would reccomend for anyone's repair and service needs!

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A Response from: Jeffery Ware

Thank you Mr. Morgan. We take great measures in hiring the right guys for the position. Please do not hesitate to call Precision for any future garage door needs.

Service Provided:
Garage Door Repair

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125