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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1209 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you both for your feedback. Please share your experience with friends and family.
Cleveland, OH
I have twice needed service recently for my property at 273 Bridgewater and your technician Matt Petroff was terrific. Prompt, capable, courteous and efficient. The second time was somewhat of an emergency and he was there ahead of schedule-getting same day service in this day and age is most appreciated. It is sad to say, in these days I very rarely find a sercie company and its people praiseworthy. I am something of a national authority on marketing and will be sure to mention your company and Matt favorably in an upcoming issue of the No BS Marketing Letter.
- Dan S. Kennedy
We really appreciate your feedback Mr. Kennedy. At Precision we understand the importance of customer service. We have two goals we want to accomplish with every customer. First, we want to "fix the door right the first time" and secondly, we want our customer to be 100% satisfied. These are just two of the things that separate us from our competitors. Matt and our entire staff are willing to go that extra mile to ensure we provide the highest level of customer service possible. We know that is what drives our business. It would be awesome for an authority such as yourself to share your experience with others. Thank you for allowing us to be of service.
Cleveland, OH
I was very impressed with the professional and courteous service technician. All work was explained to me and the work was done quickly. I would recommend precision to my family.
- William Beck
Thank you for taking time to review your experience with Precision Door Mr. Beck. Paul does an excellent job of explaining the issue and the correct solution for that problem. Please recommend Precision door to others.
Cleveland, OH
I am very pleased with my experience of having your Company perform the necessary evaluation, application of what I needed to solve my problem. The problem that I had was addressed and the garage opener recommended solved my unique problem. I would highly recommend your company.
- Estus Newberry
Thank you for your feedback Mr. Newberry. We are pleased Jason was able to solve your problem. Please share your experience with others.
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Cleveland, OH
The technician arrived early and was very efficient and knowledgeable about different systems. He found the problem (poor installation and shoddy wiring by the original installer). fixed the door and was finished in no time.
- Joseph Fields
We appreciate your feedback Mr. Fields. We have a really sharp team, all of the guys are very knowledgeable and can solve any garage door issue. Our service is second to none. Please call on us for any future garage door needs.
Cleveland, OH
Excellent service: timely, efficient and first-class in every way.
- Marvin Karp
Thank you for reviewing your experience Mr. Karp. We will continue raising the bar of customer service.
Cleveland, OH
Mr. Wise did a great job repairing the garage door opener. I would be glad to recommend him to anyone that needs any repair work done. I give him 5 stars.
- Angela Jimenez-Flores
Thank you for your feedback Mrs. Flores. Please do recommend Precision Door to friends and famiy.
Cleveland, OH
Our springs broke at the worst possible time and during the coldest weather of the year. The tech, Al came out on Monday to look at the job; and, on Tuesday the new springs were installed by him. Thanks for such professional and speedy service.
- CITY VIEW
Thank you for your feedback. We try our est to provide prompt and professional service under any circumstance. Al is very knowledgeable and can solve any garage door issue.
Cleveland, OH
Bill arrived right on time to what I thought would be a repair job on our existing garage door opener. Our old opener was 20 years old and could not be repaired. Bill explained my options and I decided on a new opener. Bill is very courteous, friendly, and has a great work ethic. He installed the new opener the same day, and returned the following morning in -8 degree weather to finish the weatherstripping. I would recommend Bill to everyone.
- Dorothy Reinker
Thank you for your feedback Mrs. Reinker. Our goal is 100% customer satisfaction and that begins with being prompt. We want to educate our customers, giving them options enabling them to make the best decision for their situation. All of our technicians are very conscious of what separates us from our competitors. Thank you for choosing Precision.
Service Provided:
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Technician: Bill Adamini
Cleveland, OH
Mr. Robinson gave me outstanding customer service and professionalism. The garage door now operates fluidly with no noise. I am delighted with the complete renovation of my garage door system!
- Jesse Hall
Thank you for taking time to review your experience with us. It is common for customers to say " my door never worked like this before, even when it was brand new". Our goal is 100% customer satisfaction. Hopefully we achieved this with you.
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Cleveland, OH
Zoran is a great representative of your company
- Garr Eberle
Thank you for recognizing and acknowledging what we are already aware of. We know it all starts with the character of the guys we hire.
Cleveland, OH
Competitor needed two days to get a repairman out. I called Precision at 11:30, and was given a 1pm-3pm availability window the same day. Bill showed up by 12:30 after calling ahead to ask if it would be OK to show up early. He was quick and professional, and the job was finished within 2 hours. The level of service and the quality of the technician is a tough combination to beat. Bill was great. Works like a charm now.
- Kevin Berner
Thank you for your feedback Mr. Berner. We do things to separate us from our would be competitors. Our technicians provide a level of service that truly is hard to match. We appreciate your business and encourage you to tell others about Precision Door.
Cleveland, OH
Thank you for your prompt service. I got the name of your business from Angie's List, where you had received a solid "A" rating. There was a technician here, Prince, within 4-5 hours of my first contact with your office. By the time he left we had ordered a new door. The door was installed the next afternoonâ?¦right on time. It looks great and is working properly. Thank you for the technician photographs found on your website and for the phone calls with updates. It was a pleasure doing business with you.
- Carol Rosebrough
We appreciate you taking time to review your experience with Precision. We want our customers to be 100% satisfied.
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Cleveland, OH
I love the way my garage door operates now. It raises and lowers so quietly and smoothly that I have to look back to see if it is working. After the technician (Zoran) inspected the door he explained what was good and what was bad. Then he fixed it. My only regret is that I didn't call Precision first. the first two garage door repair businesses immediately refused me because of my location or because (sound of voice) just didn't want to be bothered. Thank you Precision!
- Jonathan Stith
Thank you for your feedback Mr. Stith. I remember my first time repairing a door with our precision parts and being totally amazed at how quiet it was, so I understand. We also wished you had called us first,we service doors wherever needed, so when you or someone you know and care about has a garage door issue please call on Precision.
Cleveland, OH
Our garage door is working like new! New springs and Liftmaster opener were installed. Bill was wonderful - answered all my questions and made sure everything was working prior to leaving. Same day service is a plus!
- Judi Roseman
Thank you for taking time to review your experience with Precision Door. We hear that quite often, sometimes even better than when it was new. We really appreciate your business and asked that you tell family and friends about us.
Cleveland, OH
Wow. Impeccable customer service. Mr. Petroff came quickly and worked efficiently. He recommended several maintenance items for my door, but was not pushy. I could not have been more impressed with his high level of service. I will definitely recommend this company to others.
- Patrick Tate
Thank you for this awesome review Mr. Tate. Prompt, professional and courteous service is what we want to provide our customers. Matt sometimes exceeds even our expectations. thanks for choosing Precision Door and by all means tell others about us.
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Cleveland, OH
Very professional yet friendly. Worked quickly, cleaned up thoroughly, and explained everything well.
- Paul Gaffney
It sounds as if Matt was able to provide you a good experience. Thank you for choosing Precision Door Mr. Gaffney.
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Cleveland, OH
Mr. Robinson was very knowledegable,took time to explain.I decided to wait until March to get the new system. I rated Mr. P.Robinson an 5
- Edith McWilliams
Thank you for your feedback Mrs. McWilliams. We want to educate our customers so they can make a wise decision regarding the garage door. We look forward to hearing from you in March.
Cleveland, OH
Professional, quality service. Highly recommend Matt and Precision
- Daniel Brady
Very short,sweet and to the point Mr. Brady. Our technicians are second to none.
Cleveland, OH
Paul was extremely helpful in giving his expert advice that led us to purchase a new garage door system. Because of his efficient service, I will refer your company to others
- JERMAINE SCRUGGS
We appreciate your feedback Mr. Scruggs. Paul, as all of our technicians, is trained not only technically, but also in assisting our customers decide the best solution for that customers specific need. We want our customers to be 100% satisfied. Please do tell others about your experience with Precision Door.
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Cleveland, OH
Z Jovanovic replaced my garage door springs and I have to say I am really impressed by the quick service call and his professionalism. He explained to me what needed done and fixed it quickly with much better quality parts then were originally installed. I will gladly recommend Precision and won't hesitate to call again if I ever need service. Thanks again Z.
- Bob Roman
Thank you for your feedback Mr. Roman. Our main objectives are to "fix your door right the first time" and for our customers to be 100% satisfied. It seems as if Zoran was able to accomplish both. We appreciate your business.
Cleveland, OH
Anthony has installed two openers for me and everything has gone great.
- Jack Elwell
We appreciate having the opportunity to service your garage door needs Mr. Elwell. If you have any issues please call us.
Cleveland, OH
Pleasant service. Came when promised. Quick and efficient service. Happy to give an A+.
- John Suchan
Customer service is very important to us. It really is what separates from our competitors.
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Cleveland, OH
All is the best. He realized at once why the door was opening erratically and fixed it right away...about 3 hours earlier than scheduled. Great service!
- Roger Baden
Thank you for your feedback Mr Baden. Al is our most senior technician and is very knowledgeable about garage doors. We are pleased Al was able to solve your issue.
Cleveland, OH
Paul was very helpful and accommodating. He did what he could to work around my schedule and was honest and open with us about what was needed. I highly recommend Paul and Precision Door.
- Nicole Eberle
We appreciate your feedback Mrs. Eberle. Thank you for your feedback Mrs. Eberle. Our goal is 100% customer satisfaction. Hopefully, Paul was able to provide that for you.
Cleveland, OH
Precision provided me with an email naming my technician and identifying him by picture and bio minutes after making the appointment. Paul arrived promptly in a Precision truck, Precusuib labled clothing and ID, listened to my concerns and went right to work diagnosing my problem. He also provided me with options for future consideration and the rationale for such suggestions. There was no upsell pressure and his demeanor was friendly and reassuring. I am impressed with Precision from my first view of the home page to the wave goodbye to Paul as he drove away!
- diane ventura
We do all of the above mentioned to remove some of the anxiety homeowners may experience when a stranger enters their home. We encourage our technicians to be courteous and professional. Our goal is to educate our customers so they are able to make the decision about their door. We want it to be a pleasurable experience and want you to tell friends and families about us. Thank you for choosing Precision Door.
Cleveland, OH
Prince Robinson was prompt, personable, and professional. He knew your product, promoted your company, explained what he was going to do, and completed the work satisfactorily. We were very pleased with the service he gave us and consider him a credit to your company.
- Linda Silver
Thank you for taking time to review your experience with Prince Mrs. Silver. Obviously Prince made a favorable impression on you. Our technicians should always be prompt, courteous and professional and I want to thank you for reinforcing our belief that he will be an outstanding member of our Precision team.
Cleveland, OH
Matt was and is an outstanding technician. He handled with situation quickly and easily with the result that I am a happy customer..
- Gary DeRocco
Yes, we agree that Matt is very capable and a valuable member of our team. We are please he was able to solve the problem you were experiencing with your door.
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Cleveland, OH
We are quite satisfied and pleased with Paul's professional and our door is working better than ever. I would recommend Precision and Paul to anyone having garage door issues.
- Dorothy Vallardi
We appreciate your feedback Mrs. Vallardi. Our goal is 100% customer satisfaction. We are pleased your experience was good. Thank you for choosing Precision.
Cleveland, OH
Professional, polite service. Parts were on the truck and our garage door was repaired the same day, and operates better than it ever has.
- Karl Weisel
Thank you sir for your feedback. These are the things that separate us from our competitors.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Service Man was very professional and did a very good job repairing the door.
- Jennifer & Bo Woloschyn