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Read what people are saying
about Precision Garage Door in:

Cleveland, OH

Precision Garage Door of Cleveland
has received 1184 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

I had a great experience with Precision and Anthony. He was very professional and helpful with explaining the problem with our garage door and all of the options for fixing it. I would recommend Precision to anyone.

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A Response from: Jeffery Ware

Thank you Mrs. Peck. We want our customers to have a great experience and our technicians understand that by educating our customers we are empowering to make the best decision regarding their door. Please tell others about Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
Review:

My experience was very positive. Matt was professional, friendly, informative, and quick. This whole operation is very well run, and everyone I dealt with was great. I certainly spent a little more than I had originally anticipated, but I think it was worth it. I view the repairs/upgrades to the mechanics of my garage door as an investment in a critical part of my home that I use everyday. The door works great now and it is much quieter/smoother. I highly recommend Precision.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. McCracken. We want to improve everyday and with the team we have we will only get better. We are not the cheapest service company but we are certainly the best. The quality of our parts far exceed our competitors and our customer service is second to none. Over time you will realize your repair was not at all expensive but a very wise investment. We wish you many years of trouble-free operation.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very satisfied with the work and the technician. Same day service and very professional!

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A Response from: Jeffery Ware

Thank you for choosing Precision Door. Our goal is 100% customer satisfaction.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

I have had Anthony Wise come to my house three times now and he has been wonderful every time. He is always on-time, fully knowledgeable on the product and efficient with his work. I will continue to use Precision and request Anthony each time!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Grodin. Our techs are very conscious of your time. Great customer service is our aim and it starts with being on time. Please do call on us for any future garage door needs.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Anthony Wise
Review:

pleasant people.

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A Response from: Jeffery Ware

Thank you for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair

Review:

Service Man was very professional and did a very good job repairing the door.

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A Response from: Jeffery Ware

Thank you both for your feedback. Please share your experience with friends and family.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Technician: Paul Broschk
Review:

I am very pleased with my experience of having your Company perform the necessary evaluation, application of what I needed to solve my problem. The problem that I had was addressed and the garage opener recommended solved my unique problem. I would highly recommend your company.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Newberry. We are pleased Jason was able to solve your problem. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

I have twice needed service recently for my property at 273 Bridgewater and your technician Matt Petroff was terrific. Prompt, capable, courteous and efficient. The second time was somewhat of an emergency and he was there ahead of schedule-getting same day service in this day and age is most appreciated. It is sad to say, in these days I very rarely find a sercie company and its people praiseworthy. I am something of a national authority on marketing and will be sure to mention your company and Matt favorably in an upcoming issue of the No BS Marketing Letter.

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A Response from: Jeffery Ware

We really appreciate your feedback Mr. Kennedy. At Precision we understand the importance of customer service. We have two goals we want to accomplish with every customer. First, we want to "fix the door right the first time" and secondly, we want our customer to be 100% satisfied. These are just two of the things that separate us from our competitors. Matt and our entire staff are willing to go that extra mile to ensure we provide the highest level of customer service possible. We know that is what drives our business. It would be awesome for an authority such as yourself to share your experience with others. Thank you for allowing us to be of service.

Service Provided:
Broken Garage Door Spring Repair

Review:

I was very impressed with the professional and courteous service technician. All work was explained to me and the work was done quickly. I would recommend precision to my family.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door Mr. Beck. Paul does an excellent job of explaining the issue and the correct solution for that problem. Please recommend Precision door to others.

Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
Review:

The technician arrived early and was very efficient and knowledgeable about different systems. He found the problem (poor installation and shoddy wiring by the original installer). fixed the door and was finished in no time.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Fields. We have a really sharp team, all of the guys are very knowledgeable and can solve any garage door issue. Our service is second to none. Please call on us for any future garage door needs.

Paul Broschk Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Paul Broschk
Review:

Excellent service: timely, efficient and first-class in every way.

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A Response from: Jeffery Ware

Thank you for reviewing your experience Mr. Karp. We will continue raising the bar of customer service.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
Review:

Mr. Wise did a great job repairing the garage door opener. I would be glad to recommend him to anyone that needs any repair work done. I give him 5 stars.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Flores. Please do recommend Precision Door to friends and famiy.

Anthony Wise Service Provided:
Garage Door Opener Repair

Product:
Opener

Technician: Anthony Wise
Review:

Our springs broke at the worst possible time and during the coldest weather of the year. The tech, Al came out on Monday to look at the job; and, on Tuesday the new springs were installed by him. Thanks for such professional and speedy service.

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A Response from: Jeffery Ware

Thank you for your feedback. We try our est to provide prompt and professional service under any circumstance. Al is very knowledgeable and can solve any garage door issue.

Al Fleming Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Al Fleming
Review:

Bill arrived right on time to what I thought would be a repair job on our existing garage door opener. Our old opener was 20 years old and could not be repaired. Bill explained my options and I decided on a new opener. Bill is very courteous, friendly, and has a great work ethic. He installed the new opener the same day, and returned the following morning in -8 degree weather to finish the weatherstripping. I would recommend Bill to everyone.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Reinker. Our goal is 100% customer satisfaction and that begins with being prompt. We want to educate our customers, giving them options enabling them to make the best decision for their situation. All of our technicians are very conscious of what separates us from our competitors. Thank you for choosing Precision.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
Review:

Mr. Robinson gave me outstanding customer service and professionalism. The garage door now operates fluidly with no noise. I am delighted with the complete renovation of my garage door system!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with us. It is common for customers to say " my door never worked like this before, even when it was brand new". Our goal is 100% customer satisfaction. Hopefully we achieved this with you.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Zoran is a great representative of your company

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A Response from: Jeffery Ware

Thank you for recognizing and acknowledging what we are already aware of. We know it all starts with the character of the guys we hire.

Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Zoran Jovanovic
Review:

Competitor needed two days to get a repairman out. I called Precision at 11:30, and was given a 1pm-3pm availability window the same day. Bill showed up by 12:30 after calling ahead to ask if it would be OK to show up early. He was quick and professional, and the job was finished within 2 hours. The level of service and the quality of the technician is a tough combination to beat. Bill was great. Works like a charm now.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Berner. We do things to separate us from our would be competitors. Our technicians provide a level of service that truly is hard to match. We appreciate your business and encourage you to tell others about Precision Door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Technician: Bill Adamini
Review:

Thank you for your prompt service. I got the name of your business from Angie's List, where you had received a solid "A" rating. There was a technician here, Prince, within 4-5 hours of my first contact with your office. By the time he left we had ordered a new door. The door was installed the next afternoonâ?¦right on time. It looks great and is working properly. Thank you for the technician photographs found on your website and for the phone calls with updates. It was a pleasure doing business with you.

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A Response from: Jeffery Ware

We appreciate you taking time to review your experience with Precision. We want our customers to be 100% satisfied.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I love the way my garage door operates now. It raises and lowers so quietly and smoothly that I have to look back to see if it is working. After the technician (Zoran) inspected the door he explained what was good and what was bad. Then he fixed it. My only regret is that I didn't call Precision first. the first two garage door repair businesses immediately refused me because of my location or because (sound of voice) just didn't want to be bothered. Thank you Precision!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Stith. I remember my first time repairing a door with our precision parts and being totally amazed at how quiet it was, so I understand. We also wished you had called us first,we service doors wherever needed, so when you or someone you know and care about has a garage door issue please call on Precision.

Zoran Jovanovic Service Provided:
Garage Door Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

Our garage door is working like new! New springs and Liftmaster opener were installed. Bill was wonderful - answered all my questions and made sure everything was working prior to leaving. Same day service is a plus!

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door. We hear that quite often, sometimes even better than when it was new. We really appreciate your business and asked that you tell family and friends about us.

Al Fleming Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Al Fleming
Review:

Wow. Impeccable customer service. Mr. Petroff came quickly and worked efficiently. He recommended several maintenance items for my door, but was not pushy. I could not have been more impressed with his high level of service. I will definitely recommend this company to others.

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A Response from: Jeffery Ware

Thank you for this awesome review Mr. Tate. Prompt, professional and courteous service is what we want to provide our customers. Matt sometimes exceeds even our expectations. thanks for choosing Precision Door and by all means tell others about us.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Very professional yet friendly. Worked quickly, cleaned up thoroughly, and explained everything well.

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A Response from: Jeffery Ware

It sounds as if Matt was able to provide you a good experience. Thank you for choosing Precision Door Mr. Gaffney.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Mr. Robinson was very knowledegable,took time to explain.I decided to wait until March to get the new system. I rated Mr. P.Robinson an 5

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. McWilliams. We want to educate our customers so they can make a wise decision regarding the garage door. We look forward to hearing from you in March.

Service Provided:
Broken Garage Door Spring Repair

Review:

Professional, quality service. Highly recommend Matt and Precision

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A Response from: Jeffery Ware

Very short,sweet and to the point Mr. Brady. Our technicians are second to none.

Service Provided:
Garage Door Repair

Review:

Paul was extremely helpful in giving his expert advice that led us to purchase a new garage door system. Because of his efficient service, I will refer your company to others

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Scruggs. Paul, as all of our technicians, is trained not only technically, but also in assisting our customers decide the best solution for that customers specific need. We want our customers to be 100% satisfied. Please do tell others about your experience with Precision Door.

Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

Z Jovanovic replaced my garage door springs and I have to say I am really impressed by the quick service call and his professionalism. He explained to me what needed done and fixed it quickly with much better quality parts then were originally installed. I will gladly recommend Precision and won't hesitate to call again if I ever need service. Thanks again Z.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Roman. Our main objectives are to "fix your door right the first time" and for our customers to be 100% satisfied. It seems as if Zoran was able to accomplish both. We appreciate your business.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Zoran Jovanovic
Review:

Anthony has installed two openers for me and everything has gone great.

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A Response from: Jeffery Ware

We appreciate having the opportunity to service your garage door needs Mr. Elwell. If you have any issues please call us.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Anthony Wise
Review:

Pleasant service. Came when promised. Quick and efficient service. Happy to give an A+.

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A Response from: Jeffery Ware

Customer service is very important to us. It really is what separates from our competitors.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

All is the best. He realized at once why the door was opening erratically and fixed it right away...about 3 hours earlier than scheduled. Great service!

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A Response from: Jeffery Ware

Thank you for your feedback Mr Baden. Al is our most senior technician and is very knowledgeable about garage doors. We are pleased Al was able to solve your issue.

Al Fleming Service Provided:
Garage Door Opener Repair

Technician: Al Fleming
Review:

Paul was very helpful and accommodating. He did what he could to work around my schedule and was honest and open with us about what was needed. I highly recommend Paul and Precision Door.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs. Eberle. Thank you for your feedback Mrs. Eberle. Our goal is 100% customer satisfaction. Hopefully, Paul was able to provide that for you.

Service Provided:
Garage Door Opener Install

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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125