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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1199 reviews, averaging 4.94 Stars:
Cleveland, OH
Thank you for your feedback Mr. Jones. We have two goals we try to accomplish for each and every customer. First, "we want to fix the door right the first time", so you never have to worry about it again and secondly, when we leave we want you to be 100% satisfied. We are pleased Zoran was able to accomplish both. Thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
Anthony was absolutely amazing and extremely professional in his service today. Our garage door broke and he was able to come out the same day, and get here early for us. Since I've been home on maternity leave & my husband was at work, I had no idea how much snow our driveway had & he couldn't even get into the driveway. Anthony just shoveled the drievway for me, and he is so polite & professional in his work & communication. He clearly explained the problem to me, and was able to quickly install a new garage door opener for us (I guessed on the type in the box below, but it's a new LiftMaster. He took his time explaining everything to me & programming things for me, and I have already recommended Precision and Anthony to my friends and sister whose garage door also recently broke and will likely be calling you soon to make a repair on the west side of Cleveland. Thank you so much! Anthony is truly an example of the type of courteous professionalism that people know they can trust to bring into their home, and that is truly appreciated.
- Kristin Kavanaugh
Thank you for your feedback Mrs. Kavanaugh. This really reaffirms our opinions of the quality of our employees. We expect them to be courteous, professional and prompt. What Anthony did went beyond good customer service, it was great customer service. He actually took ownership, which we encourage our guys to do. We want our customers to experience the 'WOW' effect. Please continue to share your experience with others.
Cleveland, OH
I don't know that I've ever been more impressed with a company than I was with the repair that was done on my garage door on Sunday. As my wife and I were leaving for Sunday brunch, our door came off track, dangling on both sides. I called to schedule an appointment as I was already preparing to call off work on Monday, as my car was stuck in the garage. To my shock, I got a same day appointment. To even more of a shock, Bill was able to come out, do the repair, and be cleaned up in less than an hour. To my complete amazement, everything was covered under my warranty from the repair I had to do in the fall. I couldn't ask for more. Incredibly quick service, incredible attention to detail, and it was covered under the warranty!?!? You have a customer for life.
- Logan Andress
This is one of my favorite reviews ever Mr. Andress. In most cases we are able to provide same day service as advertised, at no extra charge. We stand behind our warranty without question. The best part of what we do is help people. There is no better feeling. Thank you for your continued loyalty.
Cleveland, OH
on time, on purpose, gets the job done. courteous, professional and stand by their work, even in the most inclement weather. thank you for everything!
- Judith Weiss
Cleveland, OH
I chose Precision based on a relationship that I have with a Mr. Jeffrey Ware. I was extemely confident in his ability to deliver on a promise of complete customer satisfaction in the work performed. All of the value -added services indicated i.e., service 24/7 and variety of appointment opportunities were of importance, however, it was the relationship and trust that was paramount in my decision.
- Will Walker
Thank you for your feedback Mr. Walker. It was a pleasure doing business with you. I can guarantee your faith and confidence is well placed, although I am not doing the work myself, I am quit confident my team will do an excellent job of installing your new garage door. One of our goals is %100 customer satisfaction. Thank you for choosing Precision Door.
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Cleveland, OH
Precision came the next day after I called, called before their appointment and was even able to make it earlier than they thought. They finished their work in the amount of time they estimated and were honest and understandable in the options to choose from. Matt was nice, clean and respectful of my baby sleeping while he was working. Thanks for the quick and effective service. Now we have a garage door that works - thanks!
- ben barnes
Thank you for your feedback Mr. Barnes. It is clear that our technicians are putting our customers first. The entire process should be a pleasant experience for the homeowner. Thank you again for choosing Precision.
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Cleveland, OH
We selected Precision because of its strong ratings and great reviews on Angie's List. Jason, the technician, arrived promptly at the designated time, assessed the door and opener, and gave us options for repair and/or replacement. He was very pleasant and exceptionally easy to work with. He took time to point out issues and safety concerns to me. I felt he was honest and upfront. We still need to decide whether to have a rebuild done or have the old door and hardware completely replaced but we know we will definitely use Precision for the job. I certainly would recommend Precision to my friends.
- Elizabeth Cook
We appreciate your feedback Mrs. Cook. I think it is pretty awesome that, although you haven't agreed to go with Jason's recommendation yet, you still were impressed enough with the process to write a review. Our goal is 100% customer satisfaction and given the opportunity we are sure you will agree. We would love to provide that "WOW" experience.
Cleveland, OH
Your service was at my house within 90 minutes of placing the call for service. Al Fleming was friendly, professional and explained the repair options available as well and updates needed since my system is old. The repairs were completed within 45 min (including time to massage my dog). I will call in the spring to get the remaining work done. I highly recommend your service. Thank you
- Vivian Miller
We appreciate your feedback Ms. Miller. That is really prompt service, we are not always able to respond as quickly. Our technicians are the best in the area and actually enjoy their jobs. When you are ready to complete the repairs Al recommended please call on us. Thank you for choosing Precision
Cleveland, OH
I had used them before very professional and work will fast I would highly recommend
- Odis Cook
Thank you Mr. Cook for being a loyal customer
Cleveland, OH
Very fast, courteous, and efficient service.
- Eric Charnofsky
Thank you for taking time to review your experience with Precision Door.
Cleveland, OH
Anthony Wise arrived promptly and was very helpful. He explained in detail the quote for work that would need to be preformed in order to get my garage in excellent operating condition. Detail was emailed to me promptly so that I can review at my leisure and schedule my service appointment when ready. Anthony thanks so much for making garage repair/ service experience as easy as possible!
- Darice Flint
Thank you Mrs. Flint. We have learned from experience that if empower a homeowner through explanation of how a garage door works that homeowner can make a wise decision regarding the door. If we do a good job of that the whole is simple. We want to make your safe.
Cleveland, OH
Anthony is very professional and friendly. Thanks for the prompt service to fix my garage door issue.
- Jie Liu
Thank you Mrs. Liu. Prompt, professional and expert service is what we are about.
Cleveland, OH
Schedule an appointment to repair a garage door. Anthony assessed the situation, attempted a repair and then indicated that any repair he made would be a short term fix, at best. He recommended replacing the garage doors, provided a quote and placed the order.
- Eileen Connell
Thank you for your feedback Mrs. Connell. We always want to do what is in the best interest of our customers.
Cleveland, OH
I am so glad we had Precision fix my garage door. The cables, the rollers, the springs all had to be replaced. Some additional work had to be done as well. The door was in very poor shape before Zoran worked on it. Zoran, the service technician was great. He was very efficient, professional and polite. He did a really good job and I am very grateful. I would highly recommend Precision to anyone who needs work done on a garage door. I am very pleased. On a scale of one to five(five being the highest) they get a six.
- Natalie Machek // Len Bolden
Thank you for this awesome. Our goals are to fix the door right the first time and for our customers to be 100% satisfied. Obviously Zorn accomplished both. Thank you choosing Precision Door.
Cleveland, OH
Evaluated problem and repaired quickly. Technicians were very courteous, professional and demonstrated great attention to detail. Communication before, during and after repair was outstanding. Precision consistently provides excellent service.
- robert armstrong
Thank you for your feedback Mr. Armstrong. Our goal is to raise the bar for all service providers. We encourage our guys to be the consummate professional. Customer service is key to to our continued growth.
Cleveland, OH
I had a great experience with Precision and Anthony. He was very professional and helpful with explaining the problem with our garage door and all of the options for fixing it. I would recommend Precision to anyone.
- lindsay peck
Thank you Mrs. Peck. We want our customers to have a great experience and our technicians understand that by educating our customers we are empowering to make the best decision regarding their door. Please tell others about Precision Door.
Cleveland, OH
My experience was very positive. Matt was professional, friendly, informative, and quick. This whole operation is very well run, and everyone I dealt with was great. I certainly spent a little more than I had originally anticipated, but I think it was worth it. I view the repairs/upgrades to the mechanics of my garage door as an investment in a critical part of my home that I use everyday. The door works great now and it is much quieter/smoother. I highly recommend Precision.
- Matt Mccracken
Thank you for your feedback Mr. McCracken. We want to improve everyday and with the team we have we will only get better. We are not the cheapest service company but we are certainly the best. The quality of our parts far exceed our competitors and our customer service is second to none. Over time you will realize your repair was not at all expensive but a very wise investment. We wish you many years of trouble-free operation.
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Cleveland, OH
Very satisfied with the work and the technician. Same day service and very professional!
- Andy Gathy
Thank you for choosing Precision Door. Our goal is 100% customer satisfaction.
Cleveland, OH
I have had Anthony Wise come to my house three times now and he has been wonderful every time. He is always on-time, fully knowledgeable on the product and efficient with his work. I will continue to use Precision and request Anthony each time!
- Rachel Grodin
Thank you for your feedback Mrs. Grodin. Our techs are very conscious of your time. Great customer service is our aim and it starts with being on time. Please do call on us for any future garage door needs.
Cleveland, OH
pleasant people.
- Jeannie Friedman
Thank you for choosing Precision Door.
Cleveland, OH
Service Man was very professional and did a very good job repairing the door.
- Jennifer & Bo Woloschyn
Thank you both for your feedback. Please share your experience with friends and family.
Cleveland, OH
I have twice needed service recently for my property at 273 Bridgewater and your technician Matt Petroff was terrific. Prompt, capable, courteous and efficient. The second time was somewhat of an emergency and he was there ahead of schedule-getting same day service in this day and age is most appreciated. It is sad to say, in these days I very rarely find a sercie company and its people praiseworthy. I am something of a national authority on marketing and will be sure to mention your company and Matt favorably in an upcoming issue of the No BS Marketing Letter.
- Dan S. Kennedy
We really appreciate your feedback Mr. Kennedy. At Precision we understand the importance of customer service. We have two goals we want to accomplish with every customer. First, we want to "fix the door right the first time" and secondly, we want our customer to be 100% satisfied. These are just two of the things that separate us from our competitors. Matt and our entire staff are willing to go that extra mile to ensure we provide the highest level of customer service possible. We know that is what drives our business. It would be awesome for an authority such as yourself to share your experience with others. Thank you for allowing us to be of service.
Cleveland, OH
I was very impressed with the professional and courteous service technician. All work was explained to me and the work was done quickly. I would recommend precision to my family.
- William Beck
Thank you for taking time to review your experience with Precision Door Mr. Beck. Paul does an excellent job of explaining the issue and the correct solution for that problem. Please recommend Precision door to others.
Cleveland, OH
I am very pleased with my experience of having your Company perform the necessary evaluation, application of what I needed to solve my problem. The problem that I had was addressed and the garage opener recommended solved my unique problem. I would highly recommend your company.
- Estus Newberry
Thank you for your feedback Mr. Newberry. We are pleased Jason was able to solve your problem. Please share your experience with others.
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Cleveland, OH
The technician arrived early and was very efficient and knowledgeable about different systems. He found the problem (poor installation and shoddy wiring by the original installer). fixed the door and was finished in no time.
- Joseph Fields
We appreciate your feedback Mr. Fields. We have a really sharp team, all of the guys are very knowledgeable and can solve any garage door issue. Our service is second to none. Please call on us for any future garage door needs.
Cleveland, OH
Excellent service: timely, efficient and first-class in every way.
- Marvin Karp
Thank you for reviewing your experience Mr. Karp. We will continue raising the bar of customer service.
Cleveland, OH
Mr. Wise did a great job repairing the garage door opener. I would be glad to recommend him to anyone that needs any repair work done. I give him 5 stars.
- Angela Jimenez-Flores
Thank you for your feedback Mrs. Flores. Please do recommend Precision Door to friends and famiy.
Cleveland, OH
Our springs broke at the worst possible time and during the coldest weather of the year. The tech, Al came out on Monday to look at the job; and, on Tuesday the new springs were installed by him. Thanks for such professional and speedy service.
- CITY VIEW
Thank you for your feedback. We try our est to provide prompt and professional service under any circumstance. Al is very knowledgeable and can solve any garage door issue.
Cleveland, OH
Bill arrived right on time to what I thought would be a repair job on our existing garage door opener. Our old opener was 20 years old and could not be repaired. Bill explained my options and I decided on a new opener. Bill is very courteous, friendly, and has a great work ethic. He installed the new opener the same day, and returned the following morning in -8 degree weather to finish the weatherstripping. I would recommend Bill to everyone.
- Dorothy Reinker
Thank you for your feedback Mrs. Reinker. Our goal is 100% customer satisfaction and that begins with being prompt. We want to educate our customers, giving them options enabling them to make the best decision for their situation. All of our technicians are very conscious of what separates us from our competitors. Thank you for choosing Precision.
Service Provided:
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Technician: Bill Adamini
Cleveland, OH
Mr. Robinson gave me outstanding customer service and professionalism. The garage door now operates fluidly with no noise. I am delighted with the complete renovation of my garage door system!
- Jesse Hall
Thank you for taking time to review your experience with us. It is common for customers to say " my door never worked like this before, even when it was brand new". Our goal is 100% customer satisfaction. Hopefully we achieved this with you.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Fast service. Meticulously went over analysis of problems, recommendations for solving them, cost, and time involved. Made sure I understood everything every step of the way. Unusually accurate estimate of how long the work would take and what time would start working on job. Very pleased with results. Very impressed with the value I got for the money. Great working with my service tech.
- William Jones