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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1199 reviews, averaging 4.94 Stars:
Cleveland, OH
Thank you for your feedback Mr. Beckenbach. We will always do our very best to solve whatever issues our customer is experiencing.
Cleveland, OH
I am very pleased to write this review. I give Precision five (5) stars. From beginning to end the experience was awesome. I did not have to leave a message and wait for a call back, I was able to speak to a person and set an appointment. The Technician was at my home by 8:30 A.M. and finished before 11:00 A.M. He was professional, personable, thorough and courteous. He gave complete explanations, offered options and did an excellent job. I will recommend Precision to my friends and relatives. I am thoroughly pleased.
- Viola Brown
Thank you for your feedback Mr. Lester. We want to provide the best possible experience for our customers. Start to finish we want to take care of our customers. There are many companies that can repair your door, so we need to be better and we are. Our goal is 100% customer satisfaction and fixing it right the first time.
Cleveland, OH
He did an excellent job. The service was fast.
- Kari Williams
Thanks for your feedback Mr. Williams. Do not hesitate to call us for any future garage door needs.
Cleveland, OH
Mr. WISE WAS VERY PROFESSIONAL AND HELPFUL.
- Lashun Duckworth
Thank you for choosing Precision Door Mrs. Duckworth. We are pleased was able to solve your issue.
Cleveland, OH
We have become used to great service from Precision and Al Fleming delivered again today.
- Roger Baden
Thank you for your feedback Mr. Baden and also for your continued loyalty. We will always provide the highest level of customer service possible.
Cleveland, OH
I could not have gotten better service. The tech arrived within a 1/2 hour of my call. He refused to stop until he solved the problem. I give them 5 stars and highly recommend them.
- Barbara Besser
What an awesome review, thank you Mrs. Besser. Please tell friends and family about your experience with Precision Door.
Cleveland, OH
The tech was very cordial. He explained everything and told me all costs up front. He also offered additional help in the future if needed after my inspection! Excellent customer service! Completely pleased!
- trisha erskine
Thank you for your feedback Mrs. Erskine.
Cleveland, OH
Technical was efficient, personable and knowledgeable.
- Christine Root
Thankyou fr your feedback Mrs. Root.
Cleveland, OH
Your agent called to schedule my appointment within the hour. On the morning of Jason called on his way and was prompt. I thought Jason did a nice job walking me through the process.
- Dan Becker
We are pleased that Jason was able to solve your garage door issue and provide a pleasurable experience also.
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Cleveland, OH
We would recommend Precision to anyone! The installer who came out was knowledgable, courteous, and professional. Installation was quick, and it looks great! The process was quick, easy and affordable.
- Amy & Daniel Stack
That is music to our ears. We really do provide prompt, knowledgeable, courteous and professional service to our customers. Do not hesitate to call us in the future. Thank you for choosing Precision Door.
Cleveland, OH
Bill was the service rep. He arrived at the assigned time and inspected the problem with the door. He told us of the options to repair the door and we agreed on a solution. He was friendly, polite and professional.
- Frank Terepka
We do our best to provide prompt professional service to our customers.
Cleveland, OH
With 2 good experiences with Precision, we called again for our second garage door not responding. We requested Al again and he diagnosed and fixed the problem. Precision has great after sales service, the mark of an outstanding company, with outstanding leadership and engaged employees. Thank you again!
- siok eng
Being one of the owners, I was really touched by your review. The above mentioned are what separate the good companies from the the best. We thank you for being a loyal customer.
Cleveland, OH
Quick response - came out the same day. Installer was very nice and efficient. Overall great experience!
- Jennifer Kessler
Thank you for taking time to review your experience with Precision Door. We try to provide our customers with a good experience.
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Technician: Anthony Wise
Cleveland, OH
"AWESOME" Customer service beyond compare first from Jason Swartz. Then Ryan Freeman comes to install the door and puts the icing on the cake with his knowledge, experience and superb customer service. I can hardly believe that he took down my old garage door and assembly and replace the new garage door without assistance. I read the many written reviews concerning this company before I made my decision, after all this was an investment. However the price was great and the reviews are certainly true. If Jason and Ryan are examples of all of your employees, your company is truly blessed with an eternity of successful business dealings. Thanks for meeting and exceeding my expectations. Carol Wimbs
- Carol Wimbs
We want our customers to have a great experience from start to finish. Yes all of our employees have the same qualities. It is the culture we developed, always doing what is best for our customers.
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Cleveland, OH
Fantastic!
- Sara Smith
We appreciate you business Mrs. Smith. Do not hesitate to call on us for any future garage door needs.
Product:
Cleveland, OH
Thank you precision garage door, for sending a service technician such as Bill Adamini, a young man very intellegent,knowlegable and friendly knowing his job and just what to do to fix the the garage door. Bill is very exceptional. Seem to be Godly sent and on time. Yes I would recommend Precision to friends and others. Thanks and may God Bless You and the Company.
- Clara Longmire
Thank you for your feedback Mrs. Longmire. Our staff is the very best in the area. Our technicians are friendly, knowledgeable and Prompt
Cleveland, OH
Done very well...was on time when Zoran call before coming over.
- Donna Lu
We really appreciate your business Mrs. Lu. we are pleased Zoran was able to solve your issue.
Cleveland, OH
Thank you Precision Door. Your technician Anthony Wise provided exceptional service. He diagnosed and solved my problem in an efficient, courteous, and professional mannner. Based on the service I received I would highly recommend Precision Door. Thank you!
- Bernadette & Herb Burmeister
We appreciate you feedback Mr.& Mrs. Burmeister. We do our best to provide the highest level of customer service possible. Please tell others aboutPrecision Door.
Cleveland, OH
Very professional, prompt. They called beforehand and left when they said they would. Repairman was courteous and professional. I would use them again, unlike the company I used before who installed a garage door opener on a garage door that soon fell apart because of lack of support.
- John Loney
Thank you for your feedback Mr. Loney. At Precision we take pride in doing what's best for our customers including being very respectful of their time. Please tell others about us.
Product:
Cleveland, OH
We have an attached garage and the overhead door was stopped and stuck in a half open position. Using the yellow pages, I called two other companies first and was told they couldn't come out until the next day. Your ad stated 24/7 service and was confirmed by the girl answering the phone at 4:00 P.M Your installer Z arrived about 5:00. The motor on the opener was burned out and needed replacing. We were not familiar with your product or company but when Z talked about it in depth, we were impressed. He installed Lift Master Opener in an hour and a half but spent much more time patiently explaining everything he thought we needed to know. He was a good representative for your company; knowledgeable, polite and didn't rush us into a decision.
- Sharon Vertal
We appreciate your feedback Mrs. Vertal. Our ability to provide same day service is one of many differences that separates us from other companies. Also our technicians are quality, high integrity guys that really want to do what's best for the customer. We want to provide a memorable experience for our customers. Thank you for choosing Precision Door and please share your experience with others
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Technician: Zoran Jovanovic
Cleveland, OH
Paul called when he was on his way. He was very courteous while here. Everything was explained in detail.
- William Macs
Thank you Mr. Macs, we want to our customers with a positive experience.
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Technician: Paul Broschk
Cleveland, OH
Work well done. Thanks!
- Baolian Yang
We appreciate your business Mr. Yang.
Cleveland, OH
I appreciate the lifetime warranty on the parts.
- David Wagner
Thank you Mr. Wagner. We want to do what is best for each individual customer. For the long term the lifetime warranty is perfect. Please tell others about Precision Door.
Cleveland, OH
Bill was extremely courteous and a very professional technician who made me feel very comfortable picking the best path to take to get my door fixed. I felt I was in good hands through the whole process and not once felt like I was being misled. I will for sure look up Precision in the future.
- Will Montgomery
Thank you for your feedback Mr. Montgomery. We have a very rigorous training program and stress the importance of customer service. Fortunately, we have assembled a team of guys that are ambassadors for Precision Door. When we leave we want our customers to be100% satisfied.
Cleveland, OH
When my garage door would not open last night I thought I was in for some trouble. I called precision door at 6:30, after business hours,after seeing them on google, I was greeted wih an appointment for the following morning. Paul arrived promptly around 10 am and was skills at assessing necessary repair, but honest about what I absolutely needed. He was pleasant to deal with and knowledgable. He installed new rollers and a torsion lift system for my old wooden garage door and I was amazed at how easy it moved when complete and totally worth the investment to have it done right.
- Wachala
We appreciate your feedback. In most cases, we can provide service immediately to homeowners, if not we will come early the following morning as in your case. Our technicians are the best in the area. We want to educate our customers about how a garage door works and then help them make the wisest decision for their situation. Thank you for choosing Precision Door.
Cleveland, OH
What a truly great company! We had trouble with a broken spring but the tech also pointed out issues with the cable and rollers. Very knowledgeable, professional, courteous. We elected to have all of the maintenance completed and it came with life-time warranty. The customer service was superb! Tech was very prompt and friendly. This company makes excellent use of the web interface; confirming appt, invoice, etc. Wow!
- Lisa Nesbitt
We really appreciate your feedback Mrs. Nesbit. This is one of the best reviews I have responded to in quite some time. Everything you mentioned above are what separate us from our competitors. Our goal is to be a great company for our customers and our employees. We want to provide our customers a WOW experience. Thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
I've used your company in the past and I'm happy with your service and service technicians.
- William Kramer
Thank you Mr. Kramer and we hope that you will continue to use us for any future garage door issues you may encounter.
Cleveland, OH
Excellent service,from beginning to end I will come back to Precision for future service and also request my Service Technician Anthony Wise.
- Eddie Dangerfield
Thank you taking time to review your experience with Precision Door and Anthony. Our #1 goal is 100% customer satisfaction.
Cleveland, OH
Fast service. Meticulously went over analysis of problems, recommendations for solving them, cost, and time involved. Made sure I understood everything every step of the way. Unusually accurate estimate of how long the work would take and what time would start working on job. Very pleased with results. Very impressed with the value I got for the money. Great working with my service tech Zoran.
- William Jones
Thank you for your feedback Mr. Jones. Our goals are to "fix the right the first time" and for our customer to be 100% satisfied when we leave. It starts with the quality of guys we hire. We want to do what is best for the homeowner.
Cleveland, OH
Anthony Wise was my technician. My experience was superior. He diagnosed the issues at hand, installed the new unit efficiently, then explained all relevant details. In addition, he is a courteous, nice guy.
- Robert Hays
We appreciate your feedback Mr. Hays. Our technicians understand the importance of customer service. Our business is built on that.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Setting the garage door remote to a new car was confusing both in the car manual and on the opener. Anthony and I were able to eventually figure it out. As has been my experience the service and response from Precision Garage Door was exceptional.
- William Beckenbach