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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1184 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for your feedback Mrs. Longmire. Our staff is the very best in the area. Our technicians are friendly, knowledgeable and Prompt
Cleveland, OH
Done very well...was on time when Zoran call before coming over.
- Donna Lu
We really appreciate your business Mrs. Lu. we are pleased Zoran was able to solve your issue.
Cleveland, OH
Thank you Precision Door. Your technician Anthony Wise provided exceptional service. He diagnosed and solved my problem in an efficient, courteous, and professional mannner. Based on the service I received I would highly recommend Precision Door. Thank you!
- Bernadette & Herb Burmeister
We appreciate you feedback Mr.& Mrs. Burmeister. We do our best to provide the highest level of customer service possible. Please tell others aboutPrecision Door.
Cleveland, OH
Very professional, prompt. They called beforehand and left when they said they would. Repairman was courteous and professional. I would use them again, unlike the company I used before who installed a garage door opener on a garage door that soon fell apart because of lack of support.
- John Loney
Thank you for your feedback Mr. Loney. At Precision we take pride in doing what's best for our customers including being very respectful of their time. Please tell others about us.
Product:
Cleveland, OH
We have an attached garage and the overhead door was stopped and stuck in a half open position. Using the yellow pages, I called two other companies first and was told they couldn't come out until the next day. Your ad stated 24/7 service and was confirmed by the girl answering the phone at 4:00 P.M Your installer Z arrived about 5:00. The motor on the opener was burned out and needed replacing. We were not familiar with your product or company but when Z talked about it in depth, we were impressed. He installed Lift Master Opener in an hour and a half but spent much more time patiently explaining everything he thought we needed to know. He was a good representative for your company; knowledgeable, polite and didn't rush us into a decision.
- Sharon Vertal
We appreciate your feedback Mrs. Vertal. Our ability to provide same day service is one of many differences that separates us from other companies. Also our technicians are quality, high integrity guys that really want to do what's best for the customer. We want to provide a memorable experience for our customers. Thank you for choosing Precision Door and please share your experience with others
Service Provided:
Product:
Technician: Zoran Jovanovic
Cleveland, OH
Paul called when he was on his way. He was very courteous while here. Everything was explained in detail.
- William Macs
Thank you Mr. Macs, we want to our customers with a positive experience.
Service Provided:
Product:
Technician: Paul Broschk
Cleveland, OH
Work well done. Thanks!
- Baolian Yang
We appreciate your business Mr. Yang.
Cleveland, OH
I appreciate the lifetime warranty on the parts.
- David Wagner
Thank you Mr. Wagner. We want to do what is best for each individual customer. For the long term the lifetime warranty is perfect. Please tell others about Precision Door.
Cleveland, OH
Bill was extremely courteous and a very professional technician who made me feel very comfortable picking the best path to take to get my door fixed. I felt I was in good hands through the whole process and not once felt like I was being misled. I will for sure look up Precision in the future.
- Will Montgomery
Thank you for your feedback Mr. Montgomery. We have a very rigorous training program and stress the importance of customer service. Fortunately, we have assembled a team of guys that are ambassadors for Precision Door. When we leave we want our customers to be100% satisfied.
Cleveland, OH
When my garage door would not open last night I thought I was in for some trouble. I called precision door at 6:30, after business hours,after seeing them on google, I was greeted wih an appointment for the following morning. Paul arrived promptly around 10 am and was skills at assessing necessary repair, but honest about what I absolutely needed. He was pleasant to deal with and knowledgable. He installed new rollers and a torsion lift system for my old wooden garage door and I was amazed at how easy it moved when complete and totally worth the investment to have it done right.
- Wachala
We appreciate your feedback. In most cases, we can provide service immediately to homeowners, if not we will come early the following morning as in your case. Our technicians are the best in the area. We want to educate our customers about how a garage door works and then help them make the wisest decision for their situation. Thank you for choosing Precision Door.
Cleveland, OH
What a truly great company! We had trouble with a broken spring but the tech also pointed out issues with the cable and rollers. Very knowledgeable, professional, courteous. We elected to have all of the maintenance completed and it came with life-time warranty. The customer service was superb! Tech was very prompt and friendly. This company makes excellent use of the web interface; confirming appt, invoice, etc. Wow!
- Lisa Nesbitt
We really appreciate your feedback Mrs. Nesbit. This is one of the best reviews I have responded to in quite some time. Everything you mentioned above are what separate us from our competitors. Our goal is to be a great company for our customers and our employees. We want to provide our customers a WOW experience. Thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
I've used your company in the past and I'm happy with your service and service technicians.
- William Kramer
Thank you Mr. Kramer and we hope that you will continue to use us for any future garage door issues you may encounter.
Cleveland, OH
Excellent service,from beginning to end I will come back to Precision for future service and also request my Service Technician Anthony Wise.
- Eddie Dangerfield
Thank you taking time to review your experience with Precision Door and Anthony. Our #1 goal is 100% customer satisfaction.
Cleveland, OH
Anthony Wise was my technician. My experience was superior. He diagnosed the issues at hand, installed the new unit efficiently, then explained all relevant details. In addition, he is a courteous, nice guy.
- Robert Hays
We appreciate your feedback Mr. Hays. Our technicians understand the importance of customer service. Our business is built on that.
Cleveland, OH
Fast service. Meticulously went over analysis of problems, recommendations for solving them, cost, and time involved. Made sure I understood everything every step of the way. Unusually accurate estimate of how long the work would take and what time would start working on job. Very pleased with results. Very impressed with the value I got for the money. Great working with my service tech Zoran.
- William Jones
Thank you for your feedback Mr. Jones. Our goals are to "fix the right the first time" and for our customer to be 100% satisfied when we leave. It starts with the quality of guys we hire. We want to do what is best for the homeowner.
Cleveland, OH
Fast service. Meticulously went over analysis of problems, recommendations for solving them, cost, and time involved. Made sure I understood everything every step of the way. Unusually accurate estimate of how long the work would take and what time would start working on job. Very pleased with results. Very impressed with the value I got for the money. Great working with my service tech.
- William Jones
Thank you for your feedback Mr. Jones. We have two goals we try to accomplish for each and every customer. First, "we want to fix the door right the first time", so you never have to worry about it again and secondly, when we leave we want you to be 100% satisfied. We are pleased Zoran was able to accomplish both. Thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
Anthony was absolutely amazing and extremely professional in his service today. Our garage door broke and he was able to come out the same day, and get here early for us. Since I've been home on maternity leave & my husband was at work, I had no idea how much snow our driveway had & he couldn't even get into the driveway. Anthony just shoveled the drievway for me, and he is so polite & professional in his work & communication. He clearly explained the problem to me, and was able to quickly install a new garage door opener for us (I guessed on the type in the box below, but it's a new LiftMaster. He took his time explaining everything to me & programming things for me, and I have already recommended Precision and Anthony to my friends and sister whose garage door also recently broke and will likely be calling you soon to make a repair on the west side of Cleveland. Thank you so much! Anthony is truly an example of the type of courteous professionalism that people know they can trust to bring into their home, and that is truly appreciated.
- Kristin Kavanaugh
Thank you for your feedback Mrs. Kavanaugh. This really reaffirms our opinions of the quality of our employees. We expect them to be courteous, professional and prompt. What Anthony did went beyond good customer service, it was great customer service. He actually took ownership, which we encourage our guys to do. We want our customers to experience the 'WOW' effect. Please continue to share your experience with others.
Cleveland, OH
I don't know that I've ever been more impressed with a company than I was with the repair that was done on my garage door on Sunday. As my wife and I were leaving for Sunday brunch, our door came off track, dangling on both sides. I called to schedule an appointment as I was already preparing to call off work on Monday, as my car was stuck in the garage. To my shock, I got a same day appointment. To even more of a shock, Bill was able to come out, do the repair, and be cleaned up in less than an hour. To my complete amazement, everything was covered under my warranty from the repair I had to do in the fall. I couldn't ask for more. Incredibly quick service, incredible attention to detail, and it was covered under the warranty!?!? You have a customer for life.
- Logan Andress
This is one of my favorite reviews ever Mr. Andress. In most cases we are able to provide same day service as advertised, at no extra charge. We stand behind our warranty without question. The best part of what we do is help people. There is no better feeling. Thank you for your continued loyalty.
Cleveland, OH
on time, on purpose, gets the job done. courteous, professional and stand by their work, even in the most inclement weather. thank you for everything!
- Judith Weiss
Cleveland, OH
I chose Precision based on a relationship that I have with a Mr. Jeffrey Ware. I was extemely confident in his ability to deliver on a promise of complete customer satisfaction in the work performed. All of the value -added services indicated i.e., service 24/7 and variety of appointment opportunities were of importance, however, it was the relationship and trust that was paramount in my decision.
- Will Walker
Thank you for your feedback Mr. Walker. It was a pleasure doing business with you. I can guarantee your faith and confidence is well placed, although I am not doing the work myself, I am quit confident my team will do an excellent job of installing your new garage door. One of our goals is %100 customer satisfaction. Thank you for choosing Precision Door.
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Cleveland, OH
Precision came the next day after I called, called before their appointment and was even able to make it earlier than they thought. They finished their work in the amount of time they estimated and were honest and understandable in the options to choose from. Matt was nice, clean and respectful of my baby sleeping while he was working. Thanks for the quick and effective service. Now we have a garage door that works - thanks!
- ben barnes
Thank you for your feedback Mr. Barnes. It is clear that our technicians are putting our customers first. The entire process should be a pleasant experience for the homeowner. Thank you again for choosing Precision.
Product:
Cleveland, OH
We selected Precision because of its strong ratings and great reviews on Angie's List. Jason, the technician, arrived promptly at the designated time, assessed the door and opener, and gave us options for repair and/or replacement. He was very pleasant and exceptionally easy to work with. He took time to point out issues and safety concerns to me. I felt he was honest and upfront. We still need to decide whether to have a rebuild done or have the old door and hardware completely replaced but we know we will definitely use Precision for the job. I certainly would recommend Precision to my friends.
- Elizabeth Cook
We appreciate your feedback Mrs. Cook. I think it is pretty awesome that, although you haven't agreed to go with Jason's recommendation yet, you still were impressed enough with the process to write a review. Our goal is 100% customer satisfaction and given the opportunity we are sure you will agree. We would love to provide that "WOW" experience.
Cleveland, OH
Your service was at my house within 90 minutes of placing the call for service. Al Fleming was friendly, professional and explained the repair options available as well and updates needed since my system is old. The repairs were completed within 45 min (including time to massage my dog). I will call in the spring to get the remaining work done. I highly recommend your service. Thank you
- Vivian Miller
We appreciate your feedback Ms. Miller. That is really prompt service, we are not always able to respond as quickly. Our technicians are the best in the area and actually enjoy their jobs. When you are ready to complete the repairs Al recommended please call on us. Thank you for choosing Precision
Cleveland, OH
I had used them before very professional and work will fast I would highly recommend
- Odis Cook
Thank you Mr. Cook for being a loyal customer
Cleveland, OH
Very fast, courteous, and efficient service.
- Eric Charnofsky
Thank you for taking time to review your experience with Precision Door.
Cleveland, OH
Anthony Wise arrived promptly and was very helpful. He explained in detail the quote for work that would need to be preformed in order to get my garage in excellent operating condition. Detail was emailed to me promptly so that I can review at my leisure and schedule my service appointment when ready. Anthony thanks so much for making garage repair/ service experience as easy as possible!
- Darice Flint
Thank you Mrs. Flint. We have learned from experience that if empower a homeowner through explanation of how a garage door works that homeowner can make a wise decision regarding the door. If we do a good job of that the whole is simple. We want to make your safe.
Cleveland, OH
Anthony is very professional and friendly. Thanks for the prompt service to fix my garage door issue.
- Jie Liu
Thank you Mrs. Liu. Prompt, professional and expert service is what we are about.
Cleveland, OH
Schedule an appointment to repair a garage door. Anthony assessed the situation, attempted a repair and then indicated that any repair he made would be a short term fix, at best. He recommended replacing the garage doors, provided a quote and placed the order.
- Eileen Connell
Thank you for your feedback Mrs. Connell. We always want to do what is in the best interest of our customers.
Cleveland, OH
I am so glad we had Precision fix my garage door. The cables, the rollers, the springs all had to be replaced. Some additional work had to be done as well. The door was in very poor shape before Zoran worked on it. Zoran, the service technician was great. He was very efficient, professional and polite. He did a really good job and I am very grateful. I would highly recommend Precision to anyone who needs work done on a garage door. I am very pleased. On a scale of one to five(five being the highest) they get a six.
- Natalie Machek // Len Bolden
Thank you for this awesome. Our goals are to fix the door right the first time and for our customers to be 100% satisfied. Obviously Zorn accomplished both. Thank you choosing Precision Door.
Cleveland, OH
Evaluated problem and repaired quickly. Technicians were very courteous, professional and demonstrated great attention to detail. Communication before, during and after repair was outstanding. Precision consistently provides excellent service.
- robert armstrong
Thank you for your feedback Mr. Armstrong. Our goal is to raise the bar for all service providers. We encourage our guys to be the consummate professional. Customer service is key to to our continued growth.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Thank you precision garage door, for sending a service technician such as Bill Adamini, a young man very intellegent,knowlegable and friendly knowing his job and just what to do to fix the the garage door. Bill is very exceptional. Seem to be Godly sent and on time. Yes I would recommend Precision to friends and others. Thanks and may God Bless You and the Company.
- Clara Longmire