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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1206 reviews, averaging 4.94 Stars:
Cleveland, OH
Cleveland, OH
Very prompt service and knowledgable service technician.
- Teresa Leanza
Cleveland, OH
We needed repair to our garage door. We were very pleased to have same day service appointment. John was very thorough in his explanation and professional. He is a wonderful representative of Precision Door.
- Jeri Stewart
Cleveland, OH
I gave your company a five star rating. Your company was recommended to me by a friend. I requested the same technician that they used and I was very pleased with John Riley. He was very professional and helped. He listed to my request and full filled them. My new garage door was installed sooner than first stated. I was very pleased with his work.
- Shirley Mckinney
Cleveland, OH
I give your company and Anthony the installer that came to our house a five star rating. Anthony came to our home and install the garage door and did a simple repair and he’s a great asset to your company is a very courteous young man he gave my wife and I excellent customer service and he’s definitely an asset to Percision garage door. He’s very knowledgeable and if we have any service problems in the future we like to request Anthony if possible hope you have a great holiday thank you.
- Keith Glenn
Cleveland, OH
I had the springs tightened and the rollers replaced and Anthony was most helpful and knowledgable and kind. I would recommend Precision to anyone.
- Lucinda Watkins
Cleveland, OH
We called this morning and service was scheduled to occur within three hours from the time of our call. John Gilles, our technician, arrived promptly and was very thorough in his assessment of the issues with our garage door, provided clear explanations of the repairs needed, demonstrated the issue showing how he proposed to resolve the issue, and completed the repair. He was pleasant, professional, knowledgeable and thorough. We can now use our garage safely. Thank you John!!
- W. Reeves
Cleveland, OH
The process of selecting, quoting, ordering and installing two new garage doors and door openers was simple, prompt, thorough and professional. Ryan, the installer, arrived at the promised time, then efficiently and thoroughly explained the installation process; afterwards, he reviewed the operation, maintenance & warranty and patiently answered questions. Great service and follow-up from both Anthony, who made the original sales call, the office staff and Ryan. The garage doors & openers look and operate up to expectations. Thanks for making this investment a great experience!
- John Epstein
Product:
Cleveland, OH
Very good service today. The people on the phone, as well as the service people are always polite,come at appointed time, listen to my questions, fix the problem right away.
- Patricia Czaplicki
Cleveland, OH
Prompt service, knowledgeable service man, speedy repair. Thank you
- Maryanne Lasch
Cleveland, OH
My service was quick and simple, and my technician, John Franks, was very proessional, kind, and knowleable in helping me resolve it -- over the phone! My garage door would go up but not down, and the keypad on the garage wouldn't work either. He advised me to check that both sensor lights were on and not blocked by anything. In so doing, I found that one side was blocked by a snow shovel -- DUH!! He told me to remove it and try the fob again. Low and behold, the garage door went up AND down, and the code on the keypad worked! Needless to say, I was ecstatic -- to tears even! I am so thankful to a company that provides excellent customer service whether it results in a monetary transaction or not -- even though that is ALWAYS appreciated. My technician resolved my problem over the phone, thus avoiding ME a service charge, and HIM a trip for something that the customer could resolve, by themself, in one step. In my heart and mind, Precision is profoundly a five-star company/business that provides five-star customer service in addition to considering the customer's pocket, as well as their own. I would recommend them to ANYONE needing garage service.
- stephanie Matlock
Cleveland, OH
I was very appreciative of the work that Anthony did. He showed up early and was very conscientious. I will keep Precision in mind for any future work needed. Thanks.
- Carl Gierowski
Cleveland, OH
I googled your company. I did not know to many places that did repair. I decided to give you a try.
- Michael Hanna
Cleveland, OH
I loved the same day service given by Anthony. He was very professional and finished in a timely fashion. I had several items replaced on my garage door.
- Barbara Smith
Cleveland, OH
Mr. Boland: Thank you so much for your excellent customer service. The world could use a few more companies like yours! Long story, short, my husband has MD and I just returned home on the 14th after surgery. We needed prescriptions refilled (only 1 more pain pill for my husband). The garage door would not open. We could not get out. We called Precision. Original appointment, per Brittany and Amy, could be no sooner than the 16th. I persisted called again and spoke to Jayson and Holly. They got on the job and we had the repair completed on the 15th about 10:00 am. The repair man was very nice, professional, and took care to make sure everything worked properly and that I understood everything before leaving. So sorry I cannot recall his name. He was great, Mr. Boland! And those are the kind of people that will keep you in business. And No Charge! If you have a problem with your garage door opener. Call Precision! From 2 grateful Senior Citizens!
- Joyce Cosby
Cleveland, OH
After searching the internet for local garage door repair, I selected Precision because of the vast amount of positive reviews. The consultant that took my call was professional, pleasant and thorough. John Franks came on time and quickly saw the problem and communicated effectively about my options. I chose to have all the moving parts replaced which includes a lifetime warranty. My door is old and it seemed like my best option. John did the work quickly and perfectly. The door is smoother and quieter than ever. I highly recommend John Franks and Precision Garage Door Company.
- Ross Powers
Cleveland, OH
Very professional, yet very friendly technicians. My problem was diagnosed almost immediately, and fixed very quickly-----5 Stars. I recommend them highly for their expertise and productivity.
- Joe Newman
Cleveland, OH
The service I received from William was great. He was on time, courteous, and fixed my problem in less than an hour.
- Angel Williams
Product:
Cleveland, OH
“John is so wonderful and Professional! We couldn't be more happier. Thank you!”
- QY
Cleveland, OH
When my garage door would not close without the inside power button being held down until the door reached the bottom, I called the office and Jennifer scheduled me right away. The Technician, John Franks, arrived as scheduled and fixed the problem . I am grateful for his technical expertise and his kindness. He is a true professional!
- Julie Martin
Cleveland, OH
Professional, was able to have someone come the very next day, courteous and under budget. would highly recommend!
- Arne Klein
Cleveland, OH
I just had a Liftmaster Garage door opener installed. My installer/technician was Anthony Wise who was extremely polite, professional and knowledgeable with this product. He was beyond awesome. Ask for him personally for your install and I will guarantee you that you will not be disappointed in the least. He took his time explaining this new system to me and it could not have been more appreciated. I know have an extremely quiet garage door opener that I have not had in more than 30+ years. I am so grateful to Precision Door and I might add that you have a most remarkable employee with Anthony Wise. Give that man a raise as he so deserves it. Thank you Anthony and Precision Door!!
- Debbie Omalley
Service Provided:
Product:
Technician: Anthony Wise
Cleveland, OH
John my technician was EXCELLENT. His professionalism, timeliness and willingness to answer EVERY question was refreshing. I appreciated the fact that I called around 8PM the night before and my tech showed up the next day 90 minutes early which was also helpful. I'm recommending PDS to everyone I know that needs their services.
- Kelvie Tyus
Cleveland, OH
Very pleased with the quick appointment time. Techs are very knowledgeable and courteous. This is the third time (3 different houses) that I have used them. I would highly recommend them for any garage door issues. They point out any worn down or ready to break parts, but do not pressure you to have them fixed on the spot. Very thorough job. The only company I will every use for garage door problems.
- Julie Hughes
Cleveland, OH
A few year ago yours technician repaired my garage door, and I was very satisfied with performed work. October 29,2018 your technician repaired my garage door, same parts was replaced. The technician was very friendly and knowledge, professionals. Thank you for great job! Best, Elvira Rys
- Elvira Rys
Cleveland, OH
Technician was very knowledgeable. Gave me several options to choose from. I appreciated that. Thank you.
- Sansophia Blackwood
Cleveland, OH
Very quick efficient service. Our serviceman was polite and friendly.
- Alida Thynne
Cleveland, OH
Anthony came not only on time, but early. He was very efficient and knowledgeable. He quickly replaced the parts on the door and was on his way. I would highly recommend Anthony and Precision Doors.
- Mary boyle(tenant) Craig clark (owner)
Cleveland, OH
Technician was polite and informative. Gave me options and answers my questions thoughtfully.
- Karen Menn
Cleveland, OH
Paul was very helpful and knowledgeable. He was quick and able to answer any of our questions. We'd recommend the company to anyone in the market for garage work!
- Katherine Maynard
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Anthony was friendly and efficient. He called to ask if it was OK to arrive a bit early (Yes!) Upon arrival, he diagnosed the problem and carefully explained the remedial options. Since my garage door opener was 18 years old, I decided on a new one rather than a repair. Anthony had a new unit in the truck and installed it. He then explained how it worked. Overall a pleasant experience and the opener is working well.
- Ed Moritz