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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1206 reviews, averaging 4.94 Stars:
Cleveland, OH
Cleveland, OH
John Franks - my service technician was outstanding. Fixed my broken spring and replaced cables efficiently and with thorough explanations. Showed me how much stronger the new cables are as opposed to my old ones. The door works beautifully and I am so grateful for good work. (with a great attitude) Would recommend this company to anyone. So professional!
- Terri Tarar
Cleveland, OH
The repairman was prompt and took care of the problem very quickly.
- Anthony Calabro
Cleveland, OH
Great job same day and friendly service
- Andrew Latimer
Cleveland, OH
Precision has good people and they stand behind their work. The garage opener they installed for me a couple of years ago was unfortunately fried by a power surge. They showed up promptly when I called and even discounted my service call to replace what had been broken. Very happy with the service!
- Drew
Cleveland, OH
Bill was great. Fast, efficient, friendly and positive. It's the follow up work when everything went sour. First of all they use a live answering service. These people have not been trained on how to work with Precision's customers and they don't identify themselves as an answering service so when they treat a customer badly, one assumes they're talking directly with Precision. Second, I had to wait to get the door fixed which means I couldn't use my garage. Lastly, the owner, Jim Boland, who's name is on an email stating how important customers are, does not return calls and doesn't deal with customers, I'm told. When I called a different phone number I spoke to Nick who repaired most of the damage from the post repair call. All in all, I would use Precision again but only because of Bill and knowing now how to circumvent the answering service.
- Jeff Stevens
Cleveland, OH
Great and reliable service. I’ve been using them for years and I appreciate the promptness, professionalism and expertise they always provide. My tech Bill was super! He got the job done quickly and efficiently. I will continue to use the services of Precision.
- Cynthia Sharp
Cleveland, OH
Paul represents Precision Door with the pride and excellence a customer can appreciate my service door repair service was 100% thanks.
- John Forte
Cleveland, OH
When I googled electric garage doors, Precision stood out as the best choice. I didn't contact them the first time I researched companies, but a few days later a few items were stolen from my garage. I went back to the internet and contacted Precision. The same day I called a very nice man (Tony) came to give me an estimate. I had been told he would arrive between 2:00 and 6:00, and he arrived at 2:00 after calling me. He was kind and helpful and gave me an estimate. He also gave me the phone number of a man to do the electrical work before the doors were to be installed. That man (Greg) was also kind and helpful. The work was soon completed. The doors were installed and working perfectly within a couple weeks of my initial phone call. All three workers were professional and cleaned up after their work was accomplished. I highly recommend this company.
- Evalyn Morton
Cleveland, OH
Phenomenal customer service! Will definitely use services again if needed.
- David Taylor
Cleveland, OH
I had my door serviced exactly a year ago. The technician then talked me into purchasing the premium springs and the other components that cost twice more than the cheaper ones that he said would not last. Recently the “premium” springs have gotten loose and the garage door closed on me while I was inside it. I had to pay a service fee of over $60.00 today after the technician tightened the springs. I will never use this company again. The premium components were supposed to have been premium and should have lasted longer than the components we had before that came from the Home Depot and lasted for years.
- Lyuda Kanochkin
Cleveland, OH
I would like to commend Bill Adamini who just left our home after a garage door repair. Bill is a very nice gentleman and very professional. Thank you Bill. Myron
- Myron Ralston
Cleveland, OH
Garage door springs broke on a Thursday Called a local garage repair company and they told me they could not repair it until Monday between 10 and 5. Then I called PRECISION Should have done that first! VERY PROFESSIONAL ON THE PHONE, WORKED WITH ME AROUND OUR WORK SCHEDULE AND IT WAS REPAIRED FRIDAY AFTERNOON! JOHN WAS VERY PAITENT WITH ME AND EXPLAINED IN DETAIL EVERYTHING HE WAS DOING! CLASS ACT! THANK YOU! WILL RECOMEND THIS COMPANY TO EVERYONE I KNOW
- Bonnie Balint
Cleveland, OH
Our experience with Precision Door was a pleasure. Each of the staff we dealt with (reception/scheduling, sales, technician) was professional and courteous. Appointments were met on time and our technician, Will, arrived ready to work. He removed heavy wooden non-motorized doors and installed new doors with openers, provided two keypads, and tested to make sure they worked; then returned to install key bypass for use in event of power outage. We are pleased with the quality of the doors and openers, the installation process, and the technical expertise and customer service. Highly recommend Precision Door.
- Leo & Kathy Sender
Product:
Cleveland, OH
I was able to get a next day appointment after a massive storm hit the area and threw my garage door off track. The day of service, Anthony did a great job- called before he came and fixed my broken garage quickly and efficiently, despite lack of power. Thank you! 5 stars!
- Catalina Teba
Cleveland, OH
On time, excellent service! Lots of issues I blamed on door weight and shifting ground from a nearby tree all disappeared after John finished his work. Turns out the door was never installed right to begin with twenty two years ago.... John also took time to explain to me how to use everything, trouble shoot it, what to do for power outtages and even how to maintain it to make it last and continue to work correctly. Very impressive - their numbers in my contacts now and I will definitely recommend them.
- Deb B.
Cleveland, OH
The service was excellent
- Donna Agg
Cleveland, OH
Service was excellent! Paul arrived on time and was so very pleasant to deal with. He explained exactly what we needed, what it would cost and didn't try to sell us anything that we didn't need right now. We would HIGHLY recommend Precision Door and we definitely ask for Paul should we need anything in the future.
- Debbie Jones
Cleveland, OH
Anthony is an excellent technician who replaced the lift cables as requested. He also pointed out that the rollers were very worn and could be a safety hazard while the door is raised, considering the weight of the 50-year old wooden door. When he replaced the rollers, the door was no longer noisy when raising and lowering, and there seemed to be less strain on the opener. Anthony recommended replacement with an uninsulated metal door for $1,300 and offered to apply today's repair charge of $355 as a deposit, assuming we purchase the new door within one week. To me, this is a very fair way to do business, and promotes a long term, continuing relationship.
- Eugene Andres
Cleveland, OH
I was very happy that the technician Will was able to come out the same day, tho this was not an emergency. We just needed a tune-up/lube/keypad replacement. Will offered 2 options to get the doors to optimum working condition and quoted pricing on all options. Will was awesome, and very meticulous, and made a special trip to the shop to get the part he needed. I would highly recommend Precision Door.
- Barbara Douglas
Product:
Cleveland, OH
When my garage door wouldn't close I was frantic! It was Sunday, no one else was home and I had no idea where to turn. "Go to the yellow pages" a little voice told me, and a few minutes later I was on the phone to the one that looked the most reliable. And was it ever!! From the initial conversation with the helpful secretary on the phone to the time the door was repaired and in use it was only a few hours. The technician, Bill Adamini, saw the problem immediately and had the tools to repair the broken cable. We discussed the rusting on the lower panel of the door and he assured me it didn't mean replacing the whole door, just that panel. I asked him to put in the order and the next day he returned to take care of that. He had it completed in less than an hour!! It is so reassuring to have such a wonderful experience as this. Thank you, Precision!! Zoe Ann Brown
- Zoe Brown
Cleveland, OH
5
- Clarence Pride
Cleveland, OH
John Franks was incredibly helpful, knowledgeable and friendly during the estimate and I enjoyed working with hi to select the right garage door for our needs. The man who installed our door was equally friendly, professional and knowledgeable. Overall my experience was excellent and I would highly recommend this company to others. Thank you- we love the quality and aesthetics of the door and it’s bells and whistles. And to top it off, the door is so quiet!
- Kate Stuart
Cleveland, OH
I would like to say thank you for the prompt and courteous service we received on repairing our garage door. Will the Tech was very polite and helpful. I would gladly recommend Precision Door to anyone.
- Roderick Deweaver
Product:
Cleveland, OH
Fast, efficient, on time
- Rick Loesser
Cleveland, OH
Contacted the company Saturday evening when our garage door wouldn’t open. Offered to come out on Sunday but it wasn’t a good time for us. Paul was here first thing Monday morning and took care of the repairs. He was friendly, knowledgeable and professional. Maybe q bit pricey but great service.
- William Stout
Cleveland, OH
I was having problems with my garage door opener. The door would go up using the keypad but not down. The service technician, Paul, arrived punctually. He was friendly, polite and very professional. He diagnosed the problem quickly and replaced two sensors and the keypad. He also made recommendations to replace the springs and rollers, though not urgent. I will follow up on that in the near future. This was my first time using Precision Door, and I was very impressed by the quality of the service I received. This is an excellent company that stands on its word. I will definitely use them in the future and can recommend Precision Door to others.
- Stephen Fliegel
Cleveland, OH
Five stars go to Anthony...friendly and knowledgeable. Thanks Anthony!
- Gloria & mike Maxwell
Cleveland, OH
I felt comfortable that PRECISION lets you know who your service rep will be by name and with a picture. Zoran was polite ,and quick to do the job . He also explained the problem and potential problems because of the age of my doors. Your company was referred to me by my son who gave PRECISION a glowing report. I will use them again.
- G. Pitrone
Cleveland, OH
Thanks Paul for the quick and honest repair to my garage door. My neighbor also thanks you. I'll recommend you to others in my condo assc.
- Gail Johnson
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
prompt service and I love the ten year gurantee!
- Toni Gimple