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about Precision Garage Door in:
Westlake, OH
Precision Garage Door of Clevelandhas received 162 reviews, averaging 4.95 Stars:
Westlake, OH
Thank you for your feedback Augustyn.
Westlake, OH
First, I was glad with Saturday service. Ryan Freeman called ahead,and stopped over when he said he would. He answered all of my questions and was very helpful. I will definitely keep Technician Ryan Freeman and Precision Door at the top of my list for any future Garage door service needs! I have already put in a good word about your company to my family. Thanks Again!
- Tom Gosky
Thank you for taking time to review your experience with Precision and Ryan. We do our best to provide prompt, courteous and professional service to our customers. Thank you for choosing Precision.
Westlake, OH
Great job all around. The door looks and sounds great!
- KEVIN RYAN
Thank you for choosing Precision Door Mr. Ryan. Enjoy your new door.
Westlake, OH
Received prompt service. Technician was very professional and explained everything very thoroughly.
- Marge Robison
Thank you for your feedback Mrs. Robison. We encourage our technicians to be considerate of our customers time. It is important for us o be prompt. Thank you choosing Precision.
Westlake, OH
Timely, communicative tech. Overall well done start to finish.
- Stephen Hark
Thank you for reaffirming what we know about Matt. We are pleased your experience was a good one. Enjoy your brand new garage opener. Please tell others about us.
Product:
Westlake, OH
Paul did a full reconditioning of door. Rollers, cables, end plates, springs, bearings, etc. Paul was professional, nice, hard working and informative. High recommendation for Paul.
- John Solecki
Thank you for your feedback Mr. Solecki. We are pleased Paul was able to provide a good experience for you. Please share that experience with others
Westlake, OH
Ryan installed the door. He did an excelent job.
- Russell & carol Ezolt
Thank you for taking time to review your experience with Precision Door and Ryan. We hope you truly enjoy your brand new garage door.
Westlake, OH
Your company was recommended by my sister who was your former client. I was very please with the service, the promptness, efficiency
- Liz Sebascian
Many of our customers are the result of "word of mouth". Please share your experience with others.
Product:
Westlake, OH
Fast, courteous, same-day service (on Sunday, Father's Day). Great experience from the time appointment was called in (Terra) through the repair & invoicing. Professional. Will use again in future.
- Bob Silver
Thank you for taking time to review your experience with us Mr. Silver. Your review is very short and sweet. We want to provide a memorable experience to our customers.
Westlake, OH
Ryan the Service Technician did a great job. He gave me a couple of options as far as the repair needed/ what could be done to prevent future call outs. Overall very impressed with the service we got.
- Don & annie Ross
Thank you for your feedback Mr. Ross. We want to explain to our customers how a garage actually works and provide options so that customer can make a well informed decision about the repair. We really appreciate your business and do not hesitate to call Precision for any garage door needs.
Product:
Westlake, OH
I'm sorry I don't know my technician name because he was very courteous, and helpful. He took his time listening to me explain my problem, then went to work to resolve the issue. Very professional.
- Terry Flanagan
Thank you for allowing to service your door Mr. Flanagan.
Westlake, OH
Was very professional and suggested what needed to be at this particular time. Hopefully the garage door opener will last a bit longer :)
- Beverley Giuliano
Than you for your feedback Mrs. Giuliano. We are pleased Zoran was able to service your immediate garage door issue. Hopefully your opener will continue to function. My experience has taught me the openers fail at the most inconvenient time, so you may want to reconsider. If so, please call us. Thank you for choosing Precision Door.
Westlake, OH
My experience went well. The young man that serviced my door was very kind. Explained what my door needed in a simple and patient manner. The work that needed to get done was done in a timely and efficient manner. Thank you for the good service. I really appreciate a fine company and fine people. I will recommend Precision.
- Lupita Mcgary
We are very happy that your experience was a good one. Courteous and professional service is our goal. We appreciate homeowners that see the value of having Precision service their garage doors. Thank you for choosing us and please share your experience with others
Westlake, OH
Anthony arrived very promptly and was extremely pleasant and informative about services needed. He did a great job. I would recommended precision to others.
- Stephen Niksa
Thank you for your feedback Mr. Niska. Prompt, professional is our goal. Please do tell others about Precision.
Westlake, OH
Marvelous service! The installers worked quickly and expertly. I would recommend you company without reservation.
- Bob Thrasher
Thanks for your for taking time to review your experience with Precision and Matt. We encourage you to share your experience with others.
Product:
Westlake, OH
First of all I was able to get next day appointment. On day of appointment I was called and asked if they could come earlier, Yea! Ryan was very polite, easy to understand and thorough. The spring replacement included adjustments to my door that I did not know I needed. I no longer hear the wind howling through the door. Being able to see pictures and names of the technicians on line was a nice touch. Great experience!
- Max Canestraro
We really value our customers time. Ryan is extremely polite and quite the professional. We are glad we were able to solve your issues.
Product:
Westlake, OH
Jim did an excellent job repairing the cables on my main garage door and replacing the weather seal on a second door. He was courteous, professional and very competent in all aspects of his work. It was a pleasure doing business with your company and I'll be sure to contact you again when the need arises.
- Patrick Duffy
Thank you for taking the time to review your experience with us Mr. Duffy. We are glad it was a good one. Jim does an excellent job and we are happy that he is a part of our team. Please share your experience with others.
Product:
Westlake, OH
Service was excellent it was just a phone call Al Fleming (Technician) was there the next day first thing in the morning took care of the problem and even did not charge for the house call, my family is very happy with their performance, Even Jim (owner) called and ask the problem it was very nice. We will give them 5 Stars. We are glad that we have their product and service.
- SAHER ABBAS
Thank you for your feedback Mr. Abbas. Our goal is 100% customer satisfaction. It gives us great pleasure to help solve your garage door needs. Please recommend us to your friends.
Service Provided:
Product:
Technician: Al Fleming
Westlake, OH
Al was very helpful is the review of the door. His recommendation was to replace it and the insurance adjuster agreed. We
- Margarette Prunty
Thank you for your feedback. I am glad we were able to help solve your garage door issue.
Westlake, OH
A bigger job than I expected. Replaced 19 year old unit. Four stars because nobody is perfect.
- Emmet Leonard
Thank you for your feedback Mr. Leonard. That is so true. Perfection is very rare, we just want to improve with every opportunity. Thank you for choosing precision.
Product:
Westlake, OH
AL WAS GREAT!!! VERY PROFESSIONAL AND PLEASANT. i WAS VERY HAPPY WITH THE SERVICE HE PROVIDED. THANKS PRECISION AND AL!!!
- MANNY ACTA
THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH AL. OUR GOAL IS 100% CUSTOMER SATISFACTION. WE WANT TO FIX THE DOOR RIGHT THE FIRST SO YOU WON'T HAVE TO WORRY ABOUT IT AGAIN. PLEASE FEEL FREE TO REFER US TO YOUR FRIENDS AND FAMILY. THANKS FOR CHOOSING PRECISION.
Westlake, OH
I called on June 18,2012 to talk to a manager and as of 8:53 monday nite I have not heard from anyone.I have a problem with the price!
- Bill Miller
Sorry Mr. Miller, it looks like we dropped the ball this time.
Westlake, OH
Mitch was great. Very informative in explaining the problem, and various repair options. Repaired problem quickly. My only complaint is that I would have liked to have known the cost of the parts ahead of time when I scheduled the appointment.
- khalil samara
Thank you for your feedback Mr. Samara. I am glad you had a pleasurable experience with us. We don't usually quote prices over the phone. Thank for giving us something that may make us better.
Westlake, OH
Liked that there was not a surcharge for a weekend service call. All was good * Al, the tech, was no-nonsense guy,very good SERVICE, however, was very expensive.....
- Pete Hannon
Thank you for your feedback Mr. Hannon. Unlike other companies we do not charge extra for nights, weekends or holidays. No one has control over when something breaks, we just need to be in position to respond to our customers promptly. Al is our most experienced technician and does a really good job. As for our price if you were to compare us to a company similar to us we would be comparable. Value is determined over time.
Westlake, OH
I was very satisfied with Precision and Tom. They were at my door an hour after I called and Tom was very professional at explaining the different options I had. Thanks again Tom and precision.
- Brian Hansen
Product:
Westlake, OH
I think Brad is very knowlegeable and very prompt in making his appointment with me. He is well mannered and he let me know exactly what he was going to do at my home. Very good man. Thank you
- Silvia Karas
Westlake, OH
I apologize as I am cleaning out my email inbox and noticed I may not have replied to your survey. I do not recall the name of the technician that came to my house to service my door, but he was extremely courtious and quickly resolved the issue. I was very happy with the service and will continue to use your company. Again sorry for the delay in my reply.
- KEVIN HUGHES
Product:
Westlake, OH
Tom provided excellent service and was very personable. Will use Precision again.
- Henedine Aldana
Product:
Westlake, OH
We are very pleased with your company. Tom was very professional and did excellent work. Our garage doors have never worked better and are very quiet for the first time. I would recommend your company to anyone.
- jim szaller
Westlake, OH
The service was fast, efficient and professional. I had several other garage door repair companies in however once I started using Precision I have not changed.
- suzanne ryan
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Bill nad Marcus did a great job. Bill explained all the repairs and recommended the rebuild service package. Took pride in his work and made sure Marcus was learning how to properly diagnose and repair the problem. Bill obviously takes pride in his work.
- Jim & pat Augustyn