5.0 1 2 3 4 5 189 Reviews

From Westlake, OH Homeowners

Garage Door Repair in Westlake, OH - Page 5

Precision Garage Door

Same-day garage door repair in Westlake, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Westlake, OH FREE Service Call With Garage Door Repair over $150

Serving Westlake, OH

Proudly serving the Westlake, OH community with same day service.

Service truck

Local Garage Door Repair in Westlake, OH

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Westlake, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Westlake, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Westlake and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Westlake, OH

Serving Westlake, OH

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 188 most recent customer reviews

Precision Garage Door of Cleveland is viewed very positively in Westlake for responsive, professional garage door service. Reviewers repeatedly highlight fast scheduling and arrival, knowledgeable technicians who explain options clearly, and dependable repairs and installations that leave doors working smoothly and quietly. Customers also frequently note friendly, courteous service and strong overall trust in the company for repeat and future work.

What Customers in Your Area Mention Most

Responsiveness (58) Customers consistently praise quick callbacks, same-day or next-day appointments, and technicians who arrive early or within the promised window. Professionalism (55) Reviews repeatedly describe the team as professional, courteous, polite, and efficient, with a strong customer-service mindset. Expertise (44) Technicians are often praised for being knowledgeable, diagnosing problems quickly, and clearly explaining repairs, options, and maintenance. Speed (39) Many reviewers emphasize fast repairs and installations, with work completed quickly and often in the same visit. Communication (34) Customers value clear explanations, advance call-aheads, accurate arrival updates, and helpful discussion of repair choices and next steps. Friendliness (32) Reviewers frequently mention friendly, personable, and pleasant technicians who are easy to work with. Reliability (28) The company is often described as dependable and consistent, with repeat customers saying they trust Precision to handle garage door issues well every time. Workmanship (27) Customers praise the quality of the completed repairs and installations, including doors running smoothly, quieter operation, and careful cleanup after the job. Value (14) Several reviews mention fair, reasonable, or competitive pricing and say the service was worth the cost.

Recent Reviews from Westlake, OH

Erika Fabbro

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/25/2014

Z was awesome! He called ahead, came right on time... gave me an honest opinion on all my options and did not try to push me into purchasing anything I didn't need. He replaced the opener, rusted parts on my door, installed a keypad and remote system - all very quickly and efficiently. I would recommend him/Precision Doors to anyone! Couldn't be happier with my service!

Response from Jeffery Ware Business Owner

Thank you for this awesome review Mrs. Fabbro. We will make certain that Zoran is aware of it. Our goal is 100% customer satisfaction and fixing your door right the first time, which Zoran accomplished. Please do recommend us to others.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Opener Install

Product: Remotes / Keypad

Laura Uutala

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/11/2014

I felt Zoran was extremely knowledgable, honest & took the time to thoroughly explain how everything worked. I will be calling Precision again for any future problems with my garage doors. Highly recommend Precision & Zoran.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Uutala. We try to educate our customers enabling them to make the best decision for their garage door repair. Please do not hesitate to call on us.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Opener Install

Product: Remotes / Keypad

Marge Robison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/03/2014

Bill made the service call promptly (was even able to come earlier than the appointed time), and was able to make the adjustments to our door. He was courteous and professional.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Robison. We do our best to provide prompt, professional and courteous to our customers.

Service: Garage Door Repair

Catherine Grimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 06/21/2014

Paul, the technician, called to let me know he was on his way, which was great. He was very personable, knowledgeable, confident and efficient in getting the work done. He repaired lift mechanism and installed new opener. He also set the remote in my car and explained routine maintenance I can do on the door hinges. Great service!

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Grimes. We are pleased Paul was able to provide you the level of customer service that Precision Door is known for. Our goal is to "fix your door right the first time" and for you to 100% satisfied when we are done. Thank you for choosing Precision and please tell others about us.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Nabil Tadross

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 06/21/2014

Great service

Response from Jeffery Ware Business Owner

Thank you for your feedback.

Service: Garage Door Repair

Bob Oblocki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 06/18/2014

The Precision Tech called to give me 15 minutes notice that he was on his way which was very helpful to me. He quickly analyzed and resolved the issue that I was having with the sensor and checked the other door components and springs to make sure everything was in good working order. He was very courteous and explained things well which was also helpful. I also appreciate the senior discount and would definitely call Precision again, if needed.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Oblocki. We are very respectful of our customers time. The inspection is to avoid any future garage door issues. Our goal is 100% customer satisfaction.

Service: Garage Door Repair

Jim Haefele

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 06/02/2014

WILL DID A FANTASTIC JOB !! GAVE ME MY OPTIONS ON LEVEL OF REPAIR AND I MADE THE DECISION FROM THERE. GOT ALL WORK DONE AND HAD TO REPLACE ONE OPENER DUE TO GEAR PROBLEMS.THESE DOORS HAVE NEVER RUN THIS SMOOTH.THANKS WILL !!! GREAT JOB!! JIM

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Haefele. We have two things we want to accomplish for each customer. We want to fix your door right the first time and we want you to be 100% satisfied when we are done. Please tell others about Precision Door.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

John Ogden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 05/28/2014

Al was a great technician. He called before he came and came early. Efficient and personable. Would use your service in a minute. He is an asset tipo your company

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Ogden. We do our best to provide our customers the highest level of service possible. Please tell others about your experience with Al and Precision Door.

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

James Dever

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 04/28/2014

I have had Precision at my house on a number of times, They are always prompt and they get the job done quickly. My service man Al has worked on my door a number of time. He is very cordial and knows what needs to be done. One of the springs broke and it only cost me the service call because I previously had Precision do an overhaul about 5 or 6 years ago. A pleasure to work with. Highly recommended.

Response from Jeffery Ware Business Owner

First of all we want to thank you for being a loyal customer. Secondly, as you attested to , we stand behind our lifetime warranty. Please share your experience with others.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Splawski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 04/22/2014

Al was a true professional and performed excellent service for us at night above and beyond the call of duty.

Response from Jeffery Ware Business Owner

Thank you for your feedback M. Splawski. We take customer service very seriously.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Rick Baldoz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 04/11/2014

top notch service.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Baldoz.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Repair

Audrey Florrest

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/14/2014

great fast friendly service (I think it was Al Fleming)

Response from Jeffery Ware Business Owner

We provide prompt professional service.

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

Margo Ondrejech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/06/2014

Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.

Response from Jeffery Ware Business Owner

Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.

Service: Install Garage Doors

Product: Garage Doors

Dennis Wert, Westlake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 03/02/2014

The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Garage Door Opener Repair

Margo Ondrejech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 02/27/2014

Paul has become like a family member lately. We are thankful that he has been able to help us. He was very knowledgeable about garage door choices. He gave us some space to make our choice of the door. My husband chose the door he liked, but I stood my ground for no more windows. Thanks again for being able to help us. I

Response from Jeffery Ware Business Owner

Thank you for this review Mrs. Ondrejech. Paul is a unique individual, because of size some people see him as threatening at first encounter. Quite the opposite, he is a gentle giant and we are so glad he is a part of our great staff.

Paul Broschk

Technician: Paul Broschk

Service: Install Garage Doors

Product: Garage Doors

Marty Cook

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 02/07/2014

I called Precision to fix a garage door opener that worked but was extremely loud and I was concerned it would quit in this cold. They showed up on time, was quick to determine the issue and efficient in putting in a new opener. The price was higher than I had anticipated but considering the installation and the quality of the new opener I am very pleased. The technician was excellent, friendly, courteous and most important was efficient and knowledgeable.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mr. Cook. We do our best to provide prompt and professional service. We want your experience with us to be a good one and when we leave we want you 100% satisfied. Please tell others abour Precision Door.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Margo Ondrejech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 02/02/2014

Paul was very good. He has been here a few times to repair our garage door and he is always very professional. We have been very satisfied with your company. We will surely contact you for any other garage door needs.

Response from Jeffery Ware Business Owner

Our goal is 100% customer satisfaction Mrs. Ondrejech.

Paul Broschk

Technician: Paul Broschk

Service: Garage Door Opener Install

Product: Remotes / Keypad

dianne sanker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 01/21/2014

I had an excellent experience with Precision Overhead Garage Door Service. I had a respectful and informative technician, Zoran Jovanovic. I certainly needed new springs; but after further assessment, I needed additional work (all the original parts were showing significant wear and potential problems). It was all explained very clearly with pros and cons. The excellent part was that I did not feel pressure to have the additional work completed. Because it was not needed to be done for imminent safety, he let me make the decision without pressure. I will recommend this company.

Response from Jeffery Ware Business Owner

Thank you Mrs. Sanker. We want our customers to have a good experience. We accomplish this by courteous, professional and informative. We want ot empower our customers by explaining how a garage door works and helping the homeowner choose the most feasible solution to their issue, no pressure. Our goal is 100% customer satisfaction

Zoran Jovanovic

Technician: Zoran Jovanovic

Service: Broken Garage Door Spring Repair

Product: Rollers

Lama Salka

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 01/17/2014

I got the name from the yellow pages, and called because there is no extra charges for emergency calls. I was very happy with the technician you sent, I think his name was Paul. I definitely recommend your company for friends.

Response from Jeffery Ware Business Owner

Thank for your feedback. We want our customers to be 100% satisfied when we are done. Please do tell others about us.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Product: Springs

Juanita Kiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 01/16/2014

Your technician, Matt, presented your company and himself in a professional, knowledgeable and courteous manner. What a pleasure doing business with your company! I'll never hesitate to recommend you to anyone needing your professional services.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Kiley. We do our best to provide our customers with a pleasant experience. We understand how important customer service is to our customers.

Service: Broken Garage Door Spring Repair

Product: Springs

Margo Ondrejech

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 01/16/2014

Paul was very professional and knowledgeable about our questions. He took the time to answer my questions. He also gave me suggestions for future replacements of our garage door and opener. He knew what to do and went right to work. He also was very patient with my husband. who wanted to watch and learn about what Paul was doing.

Response from Jeffery Ware Business Owner

Thank you Mrs. Ondrejech. Our technicians are very professional and knowledgeable about garage doors. When we are at your home, you are the most important person at that time. We go the extra mile to make sure you are completely satisfied.

Paul Broschk

Technician: Paul Broschk

Service: Broken Garage Door Spring Repair

Wendy Zayac

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 01/07/2014

My 30+ year old Genie door opener finally died, so Bill did a replacement in the unheated garage in this subzero weather. I was surprised that he had the supplies to replace not only the dead unit but the one on my 2nd door as well. Bill completed the replacements in a timely manner and without succumbing to hypothermia. He also hauled away the old parts and cleaned up all the debris. I haven't had the opportunity to give the new units a big workout, as I've been hiding inside keeping warm. But from what I've seen so far, the new units are super quiet and smooth. I'm quite satisfied with the work and the product. Bill was courteous and knowledgeable and very good at explaining what went wrong and what needed to be done. I would not hesitate to recommend Precision based on my experience with Bill. I hope that he did not get frostbite.

Response from Jeffery Ware Business Owner

We appreciate your feedback Mrs. Zayac. We know that the cold weather causes garage door systems to fail so our guys are prepared for whatever the temperature may be. Yes, our trucks are fully stocked so in most cases we are able to fix the problem during our first visit unlike some other companies. Our goals are to fix the door right the first time and for our customers to be 100% satisfied when we are finished. All of out techs understand the importance of great customer service. Please tell others about your experience with Precision Door. Lastly, we guarantee that your new operating systems will continue to run smooth and quiet as long as your garage door is maintained, which we do also. Thank you for choosing Precision.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Bonnie Miko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 10/26/2013

Ryan arrived on time and finished the installation in the amount of time he specified at the start. He removed the old door and all other parts not needed any longer. The garage was left clean. Thank you!

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Mrs. Miko. Ryan is very conscientious in his work and always does an excellent job.

Service: Install Garage Doors

Product: Garage Doors

Silvia Karas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 10/21/2013

Prince was very professional and so was his assistant. They fixed everything that was needed. 2 PDS remotes a new safety sensor. He gave me a new safety code. Very professional. Thank you for prompt service

Response from Jeffery Ware Business Owner

Thank you for taking time to review us Mrs. Karas. Both of these guys are new and it is important that they understand great customer service.

Service: Broken Garage Door Spring Repair

Product: Remotes / Keypad

Bonnie Miko

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 10/11/2013

I had called just for the cable that snapped but due to further checking by the serviceman Bill there was more wrong than the cable that was damaged. Having discussed what it would cost to fix it was advisable to replace the door. Thanks for having men like Bill to help with my decision.

Response from Jeffery Ware Business Owner

Thanks you for choosing Precision. We want to educate our customers so they are able to make the best possible decision regarding their door.

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Product: Garage Doors

KELLY BADDOUR

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 10/05/2013

Matt was very friendly, came before he was scheduled and finished faster than expected. excellent service

Response from Jeffery Ware Business Owner

Thank you for your feedback. We do our very best to provide prompt, professional service to our customers.

Service: Garage Door Repair

Product: Springs

Jim & pat Augustyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 09/10/2013

Bill nad Marcus did a great job. Bill explained all the repairs and recommended the rebuild service package. Took pride in his work and made sure Marcus was learning how to properly diagnose and repair the problem. Bill obviously takes pride in his work.

Response from Jeffery Ware Business Owner

Thank you for your feedback Augustyn.

Service: Broken Garage Door Spring Repair

Product: Springs

Jim & pat Augustyn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 09/10/2013

I heard an ad on AM radio. Looked up local number in the yellow pages. Had a broken spring on the door replaced. Elected to purchase the rebuild deal. Technician did a great job explaining the repairs. Completed the work quickly and efficiently.

Service: Broken Garage Door Spring Repair

Product: Springs

Tom Gosky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 09/09/2013

First, I was glad with Saturday service. Ryan Freeman called ahead,and stopped over when he said he would. He answered all of my questions and was very helpful. I will definitely keep Technician Ryan Freeman and Precision Door at the top of my list for any future Garage door service needs! I have already put in a good word about your company to my family. Thanks Again!

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with Precision and Ryan. We do our best to provide prompt, courteous and professional service to our customers. Thank you for choosing Precision.

Service: Garage Door Repair

KEVIN RYAN

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Westlake, OH 07/25/2013

Great job all around. The door looks and sounds great!

Response from Jeffery Ware Business Owner

Thank you for choosing Precision Door Mr. Ryan. Enjoy your new door.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Ready to Experience 5-Star Service?

Join your Westlake neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125