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Read what people are saying
about Precision Garage Door in:

Strongsville, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 176 reviews, averaging 4.97 Stars:
Review:

Will serviced our garage door on a cold Sunday morning. He installed new torsion springs and noted some other concerns that we also had him repair. He was courteous, friendly, and a pleasure to have in our home. I wish more tradesmen were as personable as he was. We hope that we don't have to see him again anytime soon (no offense!), but if we do have a need for further repairs, I intend to ask for him by name!!!
Darrell Clay
A Response from: Jim Boland

Thank you, Mr. Clay for all of your kind words about Precision Door and the technician that helped you, Will. We do look forward to any future help we might offer and will definitely send Will out at your request!

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Zoran is TOP DRAWER. Very thorough. Very knowledgeable. Excellent listener. Upon completion, carefully explains the entire procedure. He has provided service previously. I shall share him and your Company to friends. Thank you for the quick service.
William Bristow
A Response from: Jim Boland

Mr. Bristow, Very good to hear from pleased customers like yourself! We agree that Zoran is a top notch guy and technician. We are very lucky to have someone of his knowledge and integrity on our staff!

Service Provided:
Garage Door Opener Repair
Review:

Quick response and equally fast service.
Frank Huff
Service Provided:
Garage Door Opener Repair
Review:

Dave was our technician. He called in advance and was on time. We needed a tuneup after having the garage redone. He inspected everything and reinstalled a couple things that hadn't been put up since the remodel. He was a pleasure to deal with.
Tim Graham
Service Provided:
Garage Door Repair
Review:

They are professionals, on time and good. However sort of expensive--but who has time to get quotes when you are held hostage in your home by a broken garage door. MONEY WELL SPENT.
Zahid Siddiqi
Service Provided:
Broken Garage Door Spring Repair
Review:

Called on a Holiday weekend Saturday afternoon 2PM appt. Set up for between 2-4 and the repairman would call when he has on his way to let you know his arrival time. At about 2:30, Ryan, the repairman called and said he could be here by 3:00 if that was convenient as he finished a call earlier than expected and was only 15 minutes away. I told him to come ahead. Ryan, was pleasant, friendly, he walked in the garage, looked up and said I see your problem from here a broken spring. He gave us the price and advised us that it is better to do both at once. He did them quick, neat and even re-programmed one of our garage door openers. Great Job Ryan, Thank You
Jim Gillan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We had work done before. Bill was an excellent service man. He did a great job showing me what was wrong and explaining what work was recommended. He was very punctual and did a great job showing what was completed and what maintenance would be required. Bill was outstanding.
David Hakaim
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Excellent experience, I called after lunch and was told a technician would be available later in the afternoon. Zoran quickly diagnosed the problem, recommended a couple of options, and we decided to purchase a new belt drive opener. He was very knowledgeable, professional and completed the install quickly.
John Psellas
A Response from: Jim Boland

John, Passing along a thank you for your evaluation of Precision door as well as our technician, Zoran. We are certain you will be pleased with your new belt-drive opener and should you need anything further with any garage door repair or questions please don't hesitate to contact us!

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Your technician was very courteous and professional and explained all the options that I had. I would definitely recommend you to friends and family.
Gary Luchansky
Service Provided:
Garage Door Opener Repair
Review:

Very responsive to situation. Service person knowledgable and understanding. Great help! Will call with all garage door needs. Sincerely, John Szarwark
John Szarwark
Service Provided:
Garage Door Opener Repair
Review:

Will is an outstanding representative of Precision! Punctual, polite, caring service that is very much appreciated (and frankly, has spoiled us). Will is a practical perfectionist, and a flat-out workhorse. Hours in the cold without a single break in productive work (dedicated). Thank you Precision for extraordinary product, service - and personnel! Oh, and I did the entire deal via Live Chat without missing a beat at work. Amazing.
Tony & cindy Bialowas
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The tech was very fast and was very good at adjusting our doors and and repairing the openers. The only issue I had was the price of the parts (sensors) that were installed. I checked the prices of the same items that the tech pulled from his truck at home depot later in the day and found the parts were more than doubled. I can understand some up charge for the convenience - but the prices you charged were ridiculous. But the tech was very professional.
Teresa and John Steven
Service Provided:
Garage Door Repair
Review:

All work was completed as described and done in a quality manner.
Thomas Doherty
Service Provided:
Garage Door Repair
Review:

Dave was great. He worked with us to get what we needed at a fair price. He was very patient while we made our decision. Our new garage door opener is very nice. Dave I'minstalled it with expertise and professionalism. We would happily recommend him and Precision Door.
Linda Moore
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Moore. Our goal is 100% customer satisfaction and we are quite confident in Dave's ability to provide that. Please do tell others about Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Very happy with your service. John Franks and Dave Honkala showed up on time and completed my broken spring repair in a reasonable amount of time and in a very professional manner. They explained the repair process before proceeding and answered all of my questions.
Mike Rosson
A Response from: Jeffery Ware

Thank you for your feedback Mr. Rosson. We are pleased John and David were able to provide a positive experience for you. Our goal is 100% customer satisfaction.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

matt and dave were very good servce men
Ralph Turnbull
Service Provided:
Garage Door Repair
Review:

I found Precision Door as I perused the Internet. Impressive, very professional looking. And you were able to perform the same day as I called. Service performed; New springs, rollers, the whole works. The door would not raise. Now here is a PLUSE, the technician, Z, most impressive. Smile, courteous, and very, very thorough in explaining what had to be done and WHY. That door sounds better now than it did when it was new. In closing, I felt the $ 789.00 was quite steep. But hell, I'm old 90, old school. ?????????? P.S. Told Z I am a WWII vet and asked if I qualified for a discount. Don't know if I received one. Thanks for prompt, top notch pro-service. William R. Bristow
William Bristow
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was very courteous and prompt. We would recommend using Precision. They honor their lifetime warranties.
Tony & cindy Bialowas
Service Provided:
Garage Door Repair
Review:

quick and friendly service, can't expect more.
Mitch Grattan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My tenants son hit the sensor on my garage door with his bicycle making it inoperable. Bill had explained to the father how the sensors work and how the red lights on each side should both be on. He gave him his personal phone number in case it happened again that he would walk through it with him so a service call will not be necessary and charged to the owner. I appreciated his instructions to my tenant and also the concern for me as an owner. Thank you Bill.
Gina Needham
Service Provided:
Garage Door Repair
Review:

Bill called before coming to let us know when to expect him. He looked the job over and advised us of our options and then promptly repaired the garage door. He was courteous and a pleasure to talk to.
Linda Horval
Service Provided:
Broken Garage Door Spring Repair
Review:

Your technician, Zoran Jovanovic did an excellent job, not only repairing the broken spring, but also outlining the other problems with our door. The door had previously been installed with inferior rollers and two different sizes of springs. Zoran did a complete overhaul on our door and when he finished our door was operating smoothly and quietly. Thanks for an excellent job. Definitely a 5 star repair.
Bill Burton
Service Provided:
Broken Garage Door Spring Repair
Review:

I had a problem in the morning, it was resolved by the afternoon. They were very helpful and professional.
Pete Kucia
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I had an emergency to get out but my door would not close. Ryan was here within the hour so I was very pleased with his service. They may cost a little more but the warranty and service is worth it so am glad I had them replace my old one. So far all problems have been resolved and Ryan is very nice.
Pamela Kopack
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Kopack. We do our best to prompt, professional and courteous service to our customers. We are not the least expensive, but we are the best. Please share your experience with others.

Service Provided:
Garage Door Repair
Review:

When our garage door spring broke on the Friday evening before Memorial Day, we thought we'd be stuck with it broken until Tuesday. We called Precision and were happy to find out they could come out first thing Saturday morning to replace it! Anthony was very personable and professional. He presented us with our options and what the costs would be so we could make an informed decision.
Diana Martens
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Technician was on time and very knowledgeable. Explained what needed to be done and then did it in a timely manner.
James Soja
Service Provided:
Garage Door Repair
Product:
Springs
Review:

5 stars. Paul and Chris were awesome. Installed new opener (can't hear our 16 yr old child sneaking in now), replaced spring, cables, rollers, keypad, tightened all bolts, aligned door.
Heidi Leisinger
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Leisinger, I don't know if it is a good thing that you can't hear him sneaking in. But please please enjoy your garage door opener.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Awesome same day service. Spring was broken. Lifetime warranted parts were replaced free with a charge only for labor & service call. Matt was friendly & helpful, and quick. Thank you
Nancy Hausmann
Service Provided:
Broken Garage Door Spring Repair
Review:

Bill was the technician who repaired our garage door today. He was here for a different repair about a year ago. On both occasions I found him to be prompt, courteous, competent, very knowledgeable, and just a very nice person. Our experience on both occasions could not have been more positive. I would give Bill and Precision a five star rating!
Bob Bowen
Service Provided:
Garage Door Repair
Review:

Excellent service. Since garage door would not open and car was inside, emergency service was provided without addition cost. Technician immediately detected problem, explained it fully and provided a quote. We accepted the quote and rebuild was completed within an hour. We found Precision on Angie's List and are very pleased with the service.
Stan Vorell
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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