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about Precision Garage Door in:
Solon, OH
Precision Garage Door of Clevelandhas received 140 reviews, averaging 4.88 Stars:
Solon, OH
Thank you for taking the time to review your experience with our company and Eric. As you obviously know Eric is relatively new to the garage door business, which may contribute to him not being to able to determine the make of your door. There is a huge learning curve to this profession. Input such as yours will shorten the curve because without your review I would not have known where our training could improve. Please do not let this one occurrence deter you from calling us again.
Solon, OH
Returning home after 10PM, I discovered a broken spring. I found Precision on line and called based upon positive reviews. Since my need was fairly urgent they changed their schedule and Brad arrived before 9AM the next day. He was very knowledgeable, showed me the problem and made suggestions for optional use. He completed all with a very professional and timely manner. My only negative is the service and cost is very expensive. Had I known the price and not been in an urgent need, I would have shopped around.
- don caudill
First, I want to thank you for reviewing us. Our parts are more expensive than our competitors because they are better. As you know cost and value are not the same. As time passes you will truly appreciate the work Brad did on your door
Solon, OH
I called precision doors on Tuesday and Wednesday an hour before sceduled the technician called and asked if he could come earlier than scheduled. Within an hour he diagnosed and repaired the door. All which was during a holiday period. The young man was both professional and efficient. Thanks.
- wayne marok
Solon, OH
Website and the use of it in appointment confirmation and "meeting" my technician before he even came was a great help. Al Fleming was tremendous. Not only did he know what he was doing but he explained it to me in layman's terms. Al also went above and beyond duty by connecting my garage door opener to my car. A feat that I couldn't do in a couple dozen tries. Thanks, Al!
- Mark Presser
Solon, OH
Technician is nice and well mannered Did a good job.My only concern is that the service fee is a little too much.
- Zenaida Aldana
Product:
Solon, OH
I was in the market for a company to help with a recent garage door opener problem.....came across Precision and began to research their company. When I began to read through past customer responses, I liked what I read. What sealed the deal for calling them was someone I knew who gave a positive feedback. So I contacted them and they were out the next day. Worked with Brad and he was very, very informative. Provided me a workman like explanation that made it easy for me to understand what happened and what my options were. Glad that I came across them and will certainly pass along the company name to family and friends as needed.
- Tony Razzante
Product:
Solon, OH
What a great company! Brad came out to inspect our 3 garage doors and openers. He installed new vinyl rollers on each and they are so much quieter now. He tightened all hardware and replaced a broken bracket on one door. All thoughout the service visit, he explained everything he was doing and why. I am very, very pleased with the service I received and plan on calling Precision in the future. Thanks for the great service Brad!
- Michelle Corlett
Solon, OH
Al Fleming was very professional, knowledgeable and honest. We will most assuredly call Precision door Service again.
- Cheryl Boone
Solon, OH
The first time I used Precision, I needed emergency service, and they came right away to replace a broken spring. I was very pleased with the quality of work and the promptness. I was comforted by the fact that they were easily identified by their uniforms and their trucks. A few years later, I recognized their logo at the home show and had them back to make some repairs and replace our garage door openers. Again, Al was courteous, prompt,and knowledgable. I am confident this company provides continually good service in a timely fashion.
- linda stiller
Solon, OH
I just wanted to thank Al Fleming for his quick, responsive service. I will tell my friends.
- Joe Eardley
Solon, OH
The office staff that answered the phones were very pleasant and proffesional. The Technician arrived right on time and solved my problem in no time. This is the first time i have ever had a problem with my garage door and I am very pleased with the excellent service I recieved from Precision Door Service.
- Mrs.Deluca
Solon, OH
The technician, Al, was right on time and fixed my problem quickly. I wont call any one else but Precision Door for my new garage door in the spring.
- Angeline DeLuca
Solon, OH
The technician did a very nice job.
- Jerry Fruhauf
Solon, OH
Precision Door understands what it means to provide Excellent Customer Service. We have been using them for a couple years now and they always do a great job. Al is always courteous and proffesional as well as being very knowledgable. I wish all "service" companies could be this easy to work with.
- David Royer
Solon, OH
Brian was very friendly and helpful on the phone and was able to come out earlier with my phone approval.
- Bruce Kermode
Solon, OH
We had our garage double door springs replaced. Brad was very helpful, knowledgeable, and worked in a quick, efficient manner. He also installed a new remote garage door opener. He shared his appreciation of your company and it was absolutely apparent that he enjoyed his job. We would definitely call on your company for our future needs. Thank you!
- Mary Ann Mooney
Solon, OH
Our service technician's name is Jim. We have had Jim to our home 3 times. First to repair our old garage and then to install a new door and opener. He came back this week to repair the operator under warranty. Every single time he's courteous, does a great job and always answer any questions I have. Will certainly recommend him to family and friends.
- JOSE BARROA
Solon, OH
Brian was very personable. He quickly and efficiently set about repairing the door and installing parts. We are very pleased with his service and your company.
- Jayne Amundson
Solon, OH
On time, polite, explained review of garage door and parts, worked in timely manner (even on cold weekend morning), and was courteous the entire time.
- Eric Choate
Solon, OH
The entire team at Precision Door are great, dependable, and precise. Thank you!!!
- Ron Higer
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
prompt. very friendly, courteous. Did not recognize make of door. Told me that I needed cables...did not, existing were fine. a little pricey with quote. got work done same day elsewhere. Thank you for your time, but the guy I had was extremely knowledgeable and accomplished the work almost within an hour, getting the part was easy.
- dale hoherz