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about Precision Garage Door in:
Parma Heights, OH
Precision Garage Door of Clevelandhas received 68 reviews, averaging 4.93 Stars:
Parma Heights, OH
Thank you for taking time to review your experience with Zoran. Our goal is 100% customer satisfaction. Yes, we hope Zoran will be with us for awhile.
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Technician: Zoran Jovanovic
Parma Heights, OH
I live in Parma and selected Precision due to their excellent ratings as well as their support for Operation Homefront. Technicians Paul Broschk and his Assistant Craig came to my home early within the four (4)-hr time frame. During their examination, they found things that I forgot to tell them that I thought was wrong with me garage door so I am confident they performed a very thorough examination. After the conclusion of the examination, Paul explained what was wrong and showed me three (3) repair plans he felt were appropriate. He was extremely professional and patient in explaining everything me. Upon completion of their work, Paul and Craig called me out to show me what they had done and to make sure the openers all worked. I am very pleased with the work performed, the expertise of my technicians as well as the professionalism and courtesy from everyone I dealt with at Precision. I would highly recommend them and will continue to deal with them when /if I have troubles in the future.
- Donna Neilan
Thank you for your feedback Donna. We try to provide prompt, professional and courteous service to our customers. After the technicians perform the 25-pt safety inspection we can make the proper recommendation. Please share your experience with others.
Parma Heights, OH
Bill Adamini is a very courteous, knowledgeable and friendly technician. He replaced my old Liftmaster (21 years old) with a new belt driven unit, and did it in less than an hour. I could not have been more pleased with the service he provided. I hesitated giving a five star rating because I thought the price was a little steep, but thought that would be unfair to Bill. He deserved five stars. Nice going, Bill.
- Ronald Pehotsky
Thank you for your feedback Mr. Pehotsky. We receive comments very similar to yours about quite often. It reinforces the kind of customer service he is providing. We attribute our continuous growth to the quality of that customer service. Yes, we are a little more expensive that some of our competitors but we are prompt, professional, expert, courteous and always at your disposal. It is very difficult to quantify what that is worth, would you agree. We really do appreciate your business.
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Technician: Bill Adamini
Parma Heights, OH
Al Fleming, Precision Door Technician installed a new garage system since my old system was not functioning. Al discussed the work he was going to do and also informed me of the price. Al was very polite and performed his job well. Today, two technicians arrived to dislodge door from ground since it was frozen. Thanks to the two of you for your help this a.m. Carol Schenkelberg
- Carol Schenkelberg
Thank you your feedback Mrs. Schenkelberg. Al is our most senior technician and very knowledgeable about garage doors. He can solve most issues. We are pleased your problem was resolved. Please share your experience with others.
Parma Heights, OH
Selected Precision Door primarily because of good reviews on Angie's List. Called and got an appointment for the same day and was given a time window for the service. The service technician, Matt Petroff, called ahead and gave me a more exact arrival time. Matt was on time, courteous, and professional. He told me what the problems were with my garage door and explained to me all the repair options available to me and the associated costs, from fixing the immediate problems to doing a complete rebuild of the important components of the door. Matt did a good job of fixing my garage door and now it works great.
- Jack
Thank you for your feedback Mr. Stanphill. Angie's List is an excellent referral source for us. In some cases we are able to provide same day service. Our technicians have learned to value our customers time, so we try to maintain a tight window. Matt does an exceptional job of representing our company. Thank you for allowing us to service your door.
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Parma Heights, OH
Matt was really helpful and he even showed up about 45 minutes prior to my appointment time (a call was made to make sure it was alright) which was ok with me. The service was handled in a professional matter and my garage door now works great. Precision really stands by its word and I would recommend them. Thanks again!
- Jeff Vasicek
Thank you Mr. Vasicek. Customer is very important to us and we are glad you had a pleasurable experience with Matt. Please recommend to others.
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Parma Heights, OH
When I called, I received prompt, pleasant support help and same day help from our tech man, Ryan Freeman. He resolved my problem with a smile and expertise. Also sharing with me suggestions as to long-term success of operation. Thank you very much.
- Ron Rogers
Thank you for reviewing your experience with Precision and Ryan. We do provide prompt, same day service in most cases. Our technicians are certified in all areas of garage door repair and are encouraged to provide the highest level of customer service. We are pleased your experience was a good one.
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Parma Heights, OH
Had a wonderful experience with Precision. I called 3 companies to get an estimate on a new door and Precision was the only one that came out on a Saturday and gave us an estimate. We had a new door in 3 days. Ryan was nice, friendly and explained what he would recommend but also stated it was up to us what we wanted. When Ryan came to install the door again was polite and friendly and did a great job! Our door looks great! I would recommend to family and friends.
- Nancy Olszewski
Thank you very much Ms. Olszewski. We do our best to provide prompt and courteous service. Ryan has just recently joined us at Precision and he is a welcome addition to our team. We are elated that you are completely satisfied and willing to recommend to others. Thank you.
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(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Zoron Jovanovic is very knowledgeable he explained my problem and fixed my garage door. I am happy. don't lose him..
- Emil Marianut