4.9 1 2 3 4 5 136 Reviews

From Mentor, OH Homeowners

Garage Door Repair in Mentor, OH - Page 5

Precision Garage Door

Same-day garage door repair in Mentor, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Mentor, OH FREE Service Call With Garage Door Repair over $150

Serving Mentor, OH

Proudly serving the Mentor, OH community with same day service.

Service truck

Local Garage Door Repair in Mentor, OH

Precision Garage Door of Greater Cleveland provides same-day garage door repair in Mentor, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Mentor, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Mentor and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Mentor, OH

Serving Mentor, OH

and surrounding communities

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What Customers are Saying

Summary based on the 136 most recent customer reviews

Precision Garage Door of Cleveland in Mentor is described as a highly responsive, professional garage door company that customers trust for fast help, clear communication, and solid repair and installation work. Reviewers consistently praise the team for arriving on time or early, explaining options clearly, and completing jobs efficiently with friendly, courteous service. Many customers also highlight fair or reasonable pricing, strong product knowledge, and workmanship that leaves doors operating smoothly and, in many cases, "like new."

What Customers in Your Area Mention Most

Professionalism (51) Reviewers consistently describe the technicians and staff as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (44) Customers repeatedly praise how quickly the team responds, often with same-day or next-day appointments and fast callbacks. Speed (39) Many reviews note that repairs and installations are completed quickly, often within an hour or with the issue resolved the same day. Communication (37) Customers value the clear explanations, option reviews, follow-up calls, and upfront information provided before and during the job. Expertise (34) Reviewers frequently say the technicians are knowledgeable, thorough, and able to diagnose problems correctly and explain what needs to be done. Service (33) Customers highlight friendly, helpful, no-pressure service and strong customer care from both office staff and technicians. Workmanship (30) Reviews often praise the quality of the repair or installation work, saying the door works properly, smoothly, or "like new" after service. Trustworthiness (18) Customers repeatedly mention honesty, lack of pressure, and confidence that the company recommends only what is needed. Value (14) Reviewers describe pricing as reasonable, fair, or worth the cost, and some specifically appreciate that estimates and quotes felt transparent.

Recent Reviews from Mentor, OH

Janett Zalar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 04/12/2013

I would give Precision Door a 5 Star rating. The professionalism and and quality of work performed was excellent. The technician, Bill, answered all my questions and explained all the features of my new garage door opener. He was very polite and cleaned up everything when he was done. I was very pleased.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mrs. Zalar. Our goal is to fix the door right the first and to provide the highest level of customer service. Bill is very thorough and patient with our customers. We are very happy that you had a pleasant experience.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Donald Tanski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 01/29/2013

Purchase garage springs and a new opener. Was a bit surprised at how much they cost but the technician was superb and explained many things.

Response from Jeffery Ware Business Owner

Thank you for taking time to review your experience with {Precision Door Mr. Tanski. Our Parts are the very best available and the service we provide is far superior to any other garage door company, so our prices may be a little more than some companies and less than others. What we promise is to fix your door right the first so you don't have to worry about anymore. Cost and value are not the same, as time passes we are certain you will realize the value of doing business with Precision. Thank you for choosing Precision.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Cynthia Sasse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 07/11/2012

Our garage door first refused to open at 8:00 one evening. By noon the next day, Mitch from Precision had completely rebuilt the door for us. He appeared promptly on time, was couteous, knowledgeable, and efficient. I found Precision on Angie's List, where it was very highly rated. In my opinion, Precision deserves all the accolades it receives. This probably is not the cheapest door service it is possible to find, but it worth every cent you pay for it.

Service: Garage Door Repair

mike jancar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/13/2012

Outstanding service. I called at 7:00am and had someone out at my house by 8:30. By 10:30 my garage door was completely fixed. Brad, my technician, was very professional and friendly. I would recommend Precision to anyone.

Response from Jeffery Ware Business Owner

Thank you for your feedback Mr. Jancar. We pride ourselves on prompt service. We also encourage our technicians to maintain a professional attitude. Our goal is 100% customer satisfaction. Thank you for allowing us to provide that to you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Garage Door Repair

Scott Sneddon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/12/2012

Tom Paulus did a very good door install. He explained the operation and also the features. Very friendly and prompt.

Service: Install Garage Doors

Product: Garage Doors

shea wickes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/07/2012

Brad did a good job. I thought it was a very expensive replacement of two springs, however. I don't mind paying for good work and good service, but the price was very high. Brad came back on Saturday morning, just as he said he would do, we did agree that he would call us to confirm that he would come, and he did not do that. As I mentioned previously, however, Brad did a very good job. He was quick, and he was honest.

Response from Jeffery Ware Business Owner

We are glad that you appreciate quality work and excellent service. At Precision that is our hallmark. I do appreciate you pointing out that Brad did not call on his way, that is so unlike him. This gives us the opportunity to become better. Thank you.

Brad Buzzelli

Operations Manager: Brad Buzzelli

Service: Broken Garage Door Spring Repair

Deronda Strickland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 10/11/2011

Tom was exceptionally professional and a real credit to your organization. I will refer your company and Tom to others needing repair.

Service: Broken Garage Door Spring Repair

Product: Garage Doors

Robert Chandler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 07/07/2011

Service 24/7

Service: Broken Garage Door Spring Repair

Product: Springs

jesse webb

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 07/05/2011

In the past two years we've had Al out for two different repairs on our garage door. We called because they advertise 24 hour service. Loved that they called ahead to let us know he was running early. Fast, friendly & courteous! Al explained the state of our door and why we didn't have to invest in a new door at this time. We will call them in the future for a new install or future repair. Love love love the number kep pad opener. So convenient!

Al Fleming

Technician: Al Fleming

Service: Garage Door Repair

Art Healan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 05/16/2011

Al arrived ahead of schedule and did excellent work in a timely fashion

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Ron Jeric

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 03/18/2011

Jim Boland and his staff responded quickly to my request for a garage door replacement quote. Their prompt and friendly service was greatly appreciated. Additionally, their excellent craftmenship is clearly noticed. I fully recommend Precision Door to all my friends and family.

Service: Install Garage Doors

Product: Garage Doors

John Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/26/2011

Technician Jeremiah Byrd was knowledgeable, courteous and did the job right.

Service: Garage Door Opener Install

Product: Garage Door Opener

John Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 02/18/2011

Jeremiah replaced the spring, cables and rollers on out two doors. He also installed two openers. He was knowledgeable, courteous and did the job right. We are planning to have him back to weather strip both doors.

Service: Garage Door Opener Install

Product: Garage Door Opener

Beverly Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 12/21/2010

We are pleased with the service we received today. We will recccomend Precision Door...

Al Fleming

Technician: Al Fleming

Service: Broken Garage Door Spring Repair

Keith Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 11/10/2010

Friendly fast service for a broken spring. However, new wheels not compatable with current hinges and roller off track within days. Would not replace hinges as part of hardware upgrade as expected. Disappointed in cost and trying to charge additional fee for proper hinges.

Response from Jeffery Ware Business Owner

Mr. Nelson has a very unique door that was a combination of parts not normally found on garage doors. It appears that a previous owner of the home, maybe an engineer, designed and built the door himself. The hinges were not compatible with todays garage door rollers. Changing the hinges would have created a domino effect of other parts that would have to be replaced so the door would function properly. We returned to Mr Nelsons home and fixed the issues with the rollers. There have been no further issues with the door.

Service: Broken Garage Door Spring Repair

Robyn McGinty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mentor, OH 07/15/2010

Honestly, a great experience! Jim was professional, expert at his craft, punctual and very friendly (didn't talk up or down to me). I just bought a place with a Precision Garage Door, didn't know what to expect when I called service. Here I am, totally happy and more than satisfied with my Precision Garage door and Service!!!

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Mentor neighbors and let our experts take care of your garage door.

Greater Cleveland Area (216) 273-6733
North Olmsted Area (440) 297-2728
North Royalton Area (440) 628-4471
Solon Area (440) 337-4753
Lorain County (440) 328-8043
Lake County (440) 220-4415
Beachwood Area (440) 389-4446
Geauga County (440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125