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about Precision Garage Door in:
Lakewood, OH
Precision Garage Door of Clevelandhas received 97 reviews, averaging 4.91 Stars:
Lakewood, OH
Product:
Lakewood, OH
When I called I was advised there would be no service fee if work was performed,ànd yet I was charged the 65.00 along with the fee for spring adjustment. Then I was advised the door would be lubricated. I was not advised it was an additional fee or was given an opportunity to decline. I was not provided the breakdown on the invoice to review, only the signature line. I asked why it so high but did not receive an answer.what a deceiptfull practice. The way I see it this company owes me $85.00. There was only a spring adjustment needed and it was a 15 minute job. I cannot at this point recommend Precision as your technicians clearly take advantage of senior citizens and will be happy to share this online if it is not rectified.
- Christina Spuhler
Lakewood, OH
I was able to schedule an appointment via online chat Sunday morning. John came out late Sunday afternoon, replaced my old opener and installed a new one in less than an hour. I was impressed with the quality, ability to install on a Sunday and John’s level of professionalism.
- Michael Bickett
Lakewood, OH
Anthony Wise came out this morning to repair my garage door. He was excellent...professional, friendly & explained all of my options. I will recommend your services!!
- Pauline Lewis
Lakewood, OH
Installer was prompt, courteous and knowledgeable. My only issue was the cost. I was quoted $185 to replace my broken door spring but the installer said he couldn't replace just one spring so it was twice as much to replace the broken one plus the spring that wasn't broken. And because their new springs mounted to the center plate differently, they also replaced that (another $90 for that little piece of metal) to bring the total bill to $460.
- Bob Rensel
Lakewood, OH
“Z” was early and very courteous. He explained everything he needed to do to get our garage door working like normal again. I figured he would have to come back to do the job since it was a lot of work. He said nope he would get it done in about 2-3 hours even though it was 4:00PM. The work was done right this time st a very reasonable price. Thank you very much
- Victor Faris
Service Provided:
Product:
Technician: Zoran Jovanovic
Lakewood, OH
I found Precision through the app, Home Advisor. They contacted me within hours....and on a holiday! The technician, Will, was prompt, professional and knowledgeable. I was really impressed with their fast and thorough service. I will definitely engage them in the future.
- Edward Feighan
Mr. Feighan, We appreciate your business as well as taking a moment to complete the review request. We hope you have a very good New Years!
Product:
Lakewood, OH
I was very pleased with the appointment results and the technician Bill Adamini was very candid and forthright with his assesment of my door. When the time comes to replace my door Precision will be my first choice.
- Robert Gajewski
Mr. Gajewski, We appreciate you taking a moment to provide a review of the service you received. Please let us know should you need anything further in the future!
Lakewood, OH
Cable broke on garage door as I was closing it last Saturday. Found Precision on cover of phone book and called. Relieved that repairman was out within several hours. Took less than an hr to fix. Everyone was very professional & polite. From gal who answered phone to repairman Zoran. He explained what was wrong, the fix & the pricing. If I should need future repairs, Z said they try to send out same repairman. Company confirms service call with an email, name & pic of who was coming & what to expect. Highly recommended.
- Andrea Legarth
Andrea, Thank you very much for your review and input of our company and the technician. We appreciate your taking the time and also appreciate your recommendation to others. We look forward to helping with any future repairs you might need with your garage door.
Lakewood, OH
the technician was knowledgeable personable and had a great attitude
- Sam Lopiccolo
Lakewood, OH
My garage door broke at a time when I had a major family event and my car was trapped inside the garage. Bill came out the next morning to save the day. He was on time, called when he was on his way and was very friendly and respectful. He explained all of my options and helped me select the best repair for my family and my budget. He was so helpful and trustworthy that I went with the lifetime warranty so I know I will always have a company I trust here to keep my garage door in working order. Bill thanks for being so helpful. Good luck with your beautiful baby girls.
- Wendy Turkuc
Lakewood, OH
We have used Precision in the past and were very pleased, so called again when we needed service. Zoran, the tech, was very prompt and efficient in arriving and installing the replacement door opener. We will definitely use Precision again when the need arises.
- John and Gigi Sutter
Thank you both of your continued loyalty and we will continue to provide you the highest level of customer service possible.
Service Provided:
Product:
Technician: Zoran Jovanovic
Lakewood, OH
This is the second time we have used Precision Door Service and both times we were completely satisfied. They respond quickly and work efficiently. The technician is very professional and a master at his work.
- Victoria Wagner
Lakewood, OH
Anthony was efficient, courteous and professional. Happy to have Precision take care of us (first time customer).
- Michael Mizen
Lakewood, OH
Fast, informative and knowledgeable
- Mark Steigerwald
Product:
Lakewood, OH
Matt took the time to explain all the problems with my door and offer a viable solution. He is a true professional and an asset to Precision door service.
- EILEEN LIBENS
Lakewood, OH
Job well done!! Thank you.
- Satisfied Customers
Lakewood, OH
Called on a Friday, and Service tech Paul came Saturday afternoon and did a complete replacement of springs, cables, rollers with tune-up adjustments. Very conscientious service! Door works great again!
- Dennis Runkle
Lakewood, OH
Bill did a wonderful job, everty thing was up front and explained well in advance of any work. Bill was curious and knowable of the products. I will recommend Bill and your company to my relatives and friends
- James Smith
Lakewood, OH
Matt was great, he gave me some options as to what I might need and I had a choice to replace or repair. He was friendly, knowledgable and got the jjob done. great service....thanks Matt.
- Colleen McGinty
Thank you Mrs. McGinty. Our goal is 100% customer satisfaction. We are very fortunate to have such a great group of employees that really care about our customers.
Product:
Lakewood, OH
I called for a garage door opener repair; sadly as I suspected I needed a new opener. They scheduled me for the next day. Paul, an outstanding tech was excellent. He was on time, explained options, & was very informative, personable, patient w/all my questions. He did his work w/expertise, was neat, cleaning up every bit of debris. With service like I received, you should be in business for many years to come. Kudos to my tech & prompt service!!!
- Pat Nici
We appreciate your feedback and are pleased that our technician, Paul, was able to provide a positive experience.
Lakewood, OH
Matt pulled off an amazing surprise for my elderly parents and went beyond the call of duty! I live in Virginia as was asked to pull off a huge task of surprising my parents with their very first garage door opener (without them knowing it)...perfect Christmas gift right? In 84 years, they have never had the luxury of having an automated door. Their garage was built in 1911 and it was questionable if there was even enough headroom to install one in the first place. I turned to Angie's List to find the best garage door opener installer reviews out there and just trusted it was all truth. Overhead Garage Precision Door Service was a the top of the list for all the right reasons. Their service was top notch all around! All the "covert" arrangements, appointment setting, explanation of the correct opener to purchase was done long distance over the phone. I also had the privilege of working with Brad Buzzelli and a Jeff Ware who answered all of my questions, prior to assigning Matt as our Technician. Their answering service did an outstanding job also. I spoke with a Ms Doneli and at least three other wonderful ladies. All of them were so nice and dedicated to getting me answers fast. Matt was excellent in meeting up with my brother and niece at the precise time he said he would be there...making sure the coast was clear of my parents. He was also excellent in trouble shooting when he realized there was not enough headroom but managed to install supports that would allow the unit to work perfectly. His 15 years of experience really shined at this moment of uncertainty ...he came through with his extensive knowledge of what to do in this instance. Mr. Petroff's service did not end there! Today, he called my parents to make sure everything was to their satisfaction. My mother expressed how excited she was to have such a wonderful gift! However she could not program her inside car remote because it required her to get on a ladder. With in less than 30 minutes Matt was at my parents house to not only program their car to the remote, but he also install light bulb(s) in the overhead light compartment that came with the unit. Matt would have done all of these things on the day of the install but my parents did not return until hours later for the big reveal/surprise. Matt kept his promise "to return, if needed" ....but went a step further by reaching out to them first. Matt really made this an excellent & fun experience. I will be sure to write a glowing review on Angie's List as well. Thank you from the bottom of my heart for making my parents so happy! Andrea Coble (daughter of Pauline and Chuck of Lakewood Ohio) Stafford Va.
- Andrea Coble
Thank you for taking time to write this awesome review Mrs. Coble. We are glad we help were able to help you provide such a wonderful gift to your parents. Our business is installing and repairing garage door systems, but what we really do is solve problems and we thank you for giving us the opportunity to be of service to you and your family. We truly hope that your parents enjoy their new garage door opener. Happy Holidays to you and yours.
Product:
Lakewood, OH
Every contact with Precision was excellent. Jim Boland's e-mails, Jennifer's calls from the office, and our on-the-spot technician, Matt, were all polite, quick-to-respond, and excellent at what they do. My old garage doors posed some problems, and Matt used a combination of new parts and his experience to bring the two single-car doors back to life. Thank you, Precision. Precision deserves their excellent rating on Angie's List.
- Doug Morrow
Thank you for your feedback Mr. Morrow. We want our customers experience with us to be a pleasurable one form start to finish. We try to provide prompt, professional and courteous to all of our customers. Thank you for choosing Precision Door and please share your experience with others.
Product:
Lakewood, OH
I've rarely ever seen such exceptional service from a company. Both the gentleman who made the original service call and Ryan, the specialist who came out to do the work, were incredibly dedicated, professional, honest, and and passionate about their work. They genuinely seemed excited for me and were proud of the company they worked for. When it came time for the work to be done, I watched Ryan obsess over minor details long after the new garage door was in and working properly, before informing me that the work was complete. The new garage door works like a dream and looks amazing, and I'm very impressed by the affordable lifetime warranty they offer, where they replace all parts for life, free of charge, including springs. I can't sing this company's praise enough. They did an amazing job.
- Jeff Heller
Thank you so much for your feedback Mr. Heller. Precision Door is very fortunate to have a team of guys that really enjoy what they do and enjoy working here. It speaks to the culture we have developed, which allows the guys to take care of our customers. Our business is largely driven by customer satisfaction so please share your experience with others. Thank you for choosing Precision Door.
Product:
Lakewood, OH
It was one of the most painless transactions I've had in over 25 years in my house in Lakewood. Paul was knowledgable, professional and friendly and was in and out of here in less than two hours. I would highly recommend Precision for all your garage door needs. Thanks! A+++++
- Vance Snyder
This is really an awesome review and we thank you very much Mr. Snyder. Paul does an amazing job of helping homeowners understand how important garage door safety really is. Thank you for choosing Precision Door and please share your experience with friends and family.
Lakewood, OH
Saw your ad on tv. Garage door opening sounded like your ad. My technician outlined all of the possible options, very helpful. Explained in detail what would be done. Answered all my questions. Very professional. Keep up the great work.
- Tim Voytko
Thank you for your input Mr. Voytko. When we shot that commercial we wanted our customers to be able to relate. We believe we accomplished that. Our technicians are the best, very knowledgeable and courteous and committed to doing what's best for the customer. Please share your experience with others.
Lakewood, OH
It was wonderful to get a quick appointment and even though the technician ran into a few problems, he was able to complete the job the same day and at a reasonable cost!
- Victoria Wagner
We provide prompt professional service to our customers. We sometimes encounter some difficulties but we want to fix the door right the first time``````````````````.
Lakewood, OH
Paul was knowledgeable and helpful in getting our issues with the garage door addressed. I feel good the opener and springs I got today will last us a long time, thanks!
- Heather Roberts
We appreciate your feedback Mrs. Roberts. Paul is one of the most people I have ever met. Please enjoy your new system.
Product:
Lakewood, OH
I just happen to see Paul across the street working on my neighbors doors. I asked Paul if he had time to come over and look at the two doors I had. Paul said of course and he'd be happy to look things over. After his evaluation, he said he would be back that afternoon to address the few things he observed. He was right on time and did a great job explaining in "plain english" just what needed to be down. He did exactly what he said he would do and did a great job. I'm very happy with his work and his honesty to stick to his quote.I would recommend Paul and your company to anyone who would ask. Take care and thank you. Greg Deering
- Greg Deering
Thank you Mr. Deering. We are pleased Paul was able to solve your garage door issues.
Lakewood, OH
Matt (the service guru) was fantastic and the experience of working with the staff I dealt with was excellent. No hard sell and great communication. My garage needs more work and I will surely be calling on Precision.
- Kris & lauren Nicoloff
We are pleased your experience was a good one and do not hesitate to call Precision Door for any future garage door needs.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Will Goad was professional, knowledgeable, accommodating, kind, and timely. He was able to identify what electric hook up I needed before the garage door opener could be installed. Once I was ready to go, he came back to install the garage door opener. I highly recommend service with Precision Door.
- Molly Miles