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about Precision Garage Door in:
Lakewood, OH
Precision Garage Door of Clevelandhas received 85 reviews, averaging 4.93 Stars:
Lakewood, OH
Lakewood, OH
Anthony was efficient, courteous and professional. Happy to have Precision take care of us (first time customer).
- Michael Mizen
Lakewood, OH
Fast, informative and knowledgeable
- Mark Steigerwald
Product:
Lakewood, OH
Matt took the time to explain all the problems with my door and offer a viable solution. He is a true professional and an asset to Precision door service.
- EILEEN LIBENS
Lakewood, OH
Job well done!! Thank you.
- Satisfied Customers
Lakewood, OH
Called on a Friday, and Service tech Paul came Saturday afternoon and did a complete replacement of springs, cables, rollers with tune-up adjustments. Very conscientious service! Door works great again!
- Dennis Runkle
Lakewood, OH
Bill did a wonderful job, everty thing was up front and explained well in advance of any work. Bill was curious and knowable of the products. I will recommend Bill and your company to my relatives and friends
- James Smith
Lakewood, OH
Matt was great, he gave me some options as to what I might need and I had a choice to replace or repair. He was friendly, knowledgable and got the jjob done. great service....thanks Matt.
- Colleen McGinty
Thank you Mrs. McGinty. Our goal is 100% customer satisfaction. We are very fortunate to have such a great group of employees that really care about our customers.
Product:
Lakewood, OH
I called for a garage door opener repair; sadly as I suspected I needed a new opener. They scheduled me for the next day. Paul, an outstanding tech was excellent. He was on time, explained options, & was very informative, personable, patient w/all my questions. He did his work w/expertise, was neat, cleaning up every bit of debris. With service like I received, you should be in business for many years to come. Kudos to my tech & prompt service!!!
- Pat Nici
We appreciate your feedback and are pleased that our technician, Paul, was able to provide a positive experience.
Lakewood, OH
Matt pulled off an amazing surprise for my elderly parents and went beyond the call of duty! I live in Virginia as was asked to pull off a huge task of surprising my parents with their very first garage door opener (without them knowing it)...perfect Christmas gift right? In 84 years, they have never had the luxury of having an automated door. Their garage was built in 1911 and it was questionable if there was even enough headroom to install one in the first place. I turned to Angie's List to find the best garage door opener installer reviews out there and just trusted it was all truth. Overhead Garage Precision Door Service was a the top of the list for all the right reasons. Their service was top notch all around! All the "covert" arrangements, appointment setting, explanation of the correct opener to purchase was done long distance over the phone. I also had the privilege of working with Brad Buzzelli and a Jeff Ware who answered all of my questions, prior to assigning Matt as our Technician. Their answering service did an outstanding job also. I spoke with a Ms Doneli and at least three other wonderful ladies. All of them were so nice and dedicated to getting me answers fast. Matt was excellent in meeting up with my brother and niece at the precise time he said he would be there...making sure the coast was clear of my parents. He was also excellent in trouble shooting when he realized there was not enough headroom but managed to install supports that would allow the unit to work perfectly. His 15 years of experience really shined at this moment of uncertainty ...he came through with his extensive knowledge of what to do in this instance. Mr. Petroff's service did not end there! Today, he called my parents to make sure everything was to their satisfaction. My mother expressed how excited she was to have such a wonderful gift! However she could not program her inside car remote because it required her to get on a ladder. With in less than 30 minutes Matt was at my parents house to not only program their car to the remote, but he also install light bulb(s) in the overhead light compartment that came with the unit. Matt would have done all of these things on the day of the install but my parents did not return until hours later for the big reveal/surprise. Matt kept his promise "to return, if needed" ....but went a step further by reaching out to them first. Matt really made this an excellent & fun experience. I will be sure to write a glowing review on Angie's List as well. Thank you from the bottom of my heart for making my parents so happy! Andrea Coble (daughter of Pauline and Chuck of Lakewood Ohio) Stafford Va.
- Andrea Coble
Thank you for taking time to write this awesome review Mrs. Coble. We are glad we help were able to help you provide such a wonderful gift to your parents. Our business is installing and repairing garage door systems, but what we really do is solve problems and we thank you for giving us the opportunity to be of service to you and your family. We truly hope that your parents enjoy their new garage door opener. Happy Holidays to you and yours.
Product:
Lakewood, OH
Every contact with Precision was excellent. Jim Boland's e-mails, Jennifer's calls from the office, and our on-the-spot technician, Matt, were all polite, quick-to-respond, and excellent at what they do. My old garage doors posed some problems, and Matt used a combination of new parts and his experience to bring the two single-car doors back to life. Thank you, Precision. Precision deserves their excellent rating on Angie's List.
- Doug Morrow
Thank you for your feedback Mr. Morrow. We want our customers experience with us to be a pleasurable one form start to finish. We try to provide prompt, professional and courteous to all of our customers. Thank you for choosing Precision Door and please share your experience with others.
Product:
Lakewood, OH
I've rarely ever seen such exceptional service from a company. Both the gentleman who made the original service call and Ryan, the specialist who came out to do the work, were incredibly dedicated, professional, honest, and and passionate about their work. They genuinely seemed excited for me and were proud of the company they worked for. When it came time for the work to be done, I watched Ryan obsess over minor details long after the new garage door was in and working properly, before informing me that the work was complete. The new garage door works like a dream and looks amazing, and I'm very impressed by the affordable lifetime warranty they offer, where they replace all parts for life, free of charge, including springs. I can't sing this company's praise enough. They did an amazing job.
- Jeff Heller
Thank you so much for your feedback Mr. Heller. Precision Door is very fortunate to have a team of guys that really enjoy what they do and enjoy working here. It speaks to the culture we have developed, which allows the guys to take care of our customers. Our business is largely driven by customer satisfaction so please share your experience with others. Thank you for choosing Precision Door.
Product:
Lakewood, OH
It was one of the most painless transactions I've had in over 25 years in my house in Lakewood. Paul was knowledgable, professional and friendly and was in and out of here in less than two hours. I would highly recommend Precision for all your garage door needs. Thanks! A+++++
- Vance Snyder
This is really an awesome review and we thank you very much Mr. Snyder. Paul does an amazing job of helping homeowners understand how important garage door safety really is. Thank you for choosing Precision Door and please share your experience with friends and family.
Lakewood, OH
Saw your ad on tv. Garage door opening sounded like your ad. My technician outlined all of the possible options, very helpful. Explained in detail what would be done. Answered all my questions. Very professional. Keep up the great work.
- Tim Voytko
Thank you for your input Mr. Voytko. When we shot that commercial we wanted our customers to be able to relate. We believe we accomplished that. Our technicians are the best, very knowledgeable and courteous and committed to doing what's best for the customer. Please share your experience with others.
Lakewood, OH
It was wonderful to get a quick appointment and even though the technician ran into a few problems, he was able to complete the job the same day and at a reasonable cost!
- Victoria Wagner
We provide prompt professional service to our customers. We sometimes encounter some difficulties but we want to fix the door right the first time``````````````````.
Lakewood, OH
Paul was knowledgeable and helpful in getting our issues with the garage door addressed. I feel good the opener and springs I got today will last us a long time, thanks!
- Heather Roberts
We appreciate your feedback Mrs. Roberts. Paul is one of the most people I have ever met. Please enjoy your new system.
Product:
Lakewood, OH
I just happen to see Paul across the street working on my neighbors doors. I asked Paul if he had time to come over and look at the two doors I had. Paul said of course and he'd be happy to look things over. After his evaluation, he said he would be back that afternoon to address the few things he observed. He was right on time and did a great job explaining in "plain english" just what needed to be down. He did exactly what he said he would do and did a great job. I'm very happy with his work and his honesty to stick to his quote.I would recommend Paul and your company to anyone who would ask. Take care and thank you. Greg Deering
- Greg Deering
Thank you Mr. Deering. We are pleased Paul was able to solve your garage door issues.
Lakewood, OH
Matt (the service guru) was fantastic and the experience of working with the staff I dealt with was excellent. No hard sell and great communication. My garage needs more work and I will surely be calling on Precision.
- Kris & lauren Nicoloff
We are pleased your experience was a good one and do not hesitate to call Precision Door for any future garage door needs.
Lakewood, OH
the tech was very good me being a carpenter by trade his talent of workmanship were excellent. will request him and you company in the future when replacing my door Thanks Don Campbell
- Don Campbell
Thank you for your feedback Mr. Campbell. Our goal is 100% customer satisfaction.
Lakewood, OH
Zoran Jovanovic Did a great job fixing my garage door and installing a new opener. He was knowledgable, professional, and did not try to over-sell me on required equipment for the job. Thanks Zoran! Curt
- Curt Rekow
We appreciate your feedback Mr. Rekow. Our technicians are courteous, professional and very knowledgeable. Our goal is 100% customer satisfaction.
Lakewood, OH
I had previously used Precision and would recommend them to family and friends. So I called. Service was done in a very timely manner and quite professional. Anthony was very knowledgeable and explained the job well. This is Five Stars***** Thank you!
- victor matthews
Thank you for remaining a loyal customer Mr. Matthews.
Lakewood, OH
Paul did a great job. Called before he arrived, diagnosed the issue, gave me my options and completed the repairs on the spot. What more could you ask for? Also, Paul was very pleasant to work with.
- Jim Arnos
Thank you Mr. Arnos. We agree, Paul did an excellent job of representing Precision Door. Please do not hesitate to call for any future issues you or someone you care about may have.
Lakewood, OH
Zoran Jovanovic did a great job fixing my garage door and installing the opener! He was very professional, knowledgable and made sure everything was done just right. I'd recommend his service to anyone!
- Curt Rekow
Thank you for your feedback Mr. Rekow. Zoran is an excellent representative of Precision Door. He is professional, courteous and very demanding of himself. He wants to fix the door right, as do all our technicians. Please share your experience with others.
Lakewood, OH
Great job by everyone involved. Highly recommend to anyone needing repairs or a new door.
- David Reid
Thank you Mr. Reid, we are very pleased your experience was a good one.
Lakewood, OH
This was the second time we had your technician, Zoran, out to do work on our garage door. Both times, the work was performed quickly and professionally. The first time, the spring broke on the door and we couldn't open it; he suggested that we replace all the working parts on the door, which we did. The second appointment was to replace the old, non-working garage door opener. It was a pleasure doing business with your company and I would recommend you to all my friends and family. Thank you for offering such excellent, fast service.
- John Bozak
Thank you for sharing your experience with Precision Door and Zoran. We are pleased that Zoran was able to provide solutions to your garage door issues on both occasions and also that you enjoy many years of trouble-free operation. Please do tell others about us.
Lakewood, OH
Anthony Wise was my Technician, he arrived on time and was very polite and professional. He knew immediately what was wrong with my door(me, I didn
- BEATRICE WANK
Thank you for your feedback Mrs. Wank. We are pleased Anthony provided the solution to your issue in a timely and professional manner.
Lakewood, OH
My garage door spring broke on a Saturday afternoon and I thought for sure that I would have to wait until Monday to have it repaired. I immediately looked in the Yellow Pages to locate a repair company that I felt I could trust to do a good job. I was surprised to see that Precision did not charge extra for weekend repairs and they even offered a discount on the service call. I contacted them and they were able to schedule service for me the next day (Sunday). Once the appointment was booked they emailed me a confirmation with the name and a picture of the serviceman that would be doing the repair. I happy that they would give me the name and a picture of the technician that would be coming to my home the next day. I was very impressed with the service that Bill Adamini gave me. He diagnosed my problem within minutes showing me not only that my spring needed to be replaced, but he also pointed out concerns he had for future problems I will encounter. He reviewed my options and answered all my questions before I decided on the items that I decided to have him replace. He serviced and replaced everything that I needed. He cleaned up and explained the lifetime guarantee that is offered by Precision on their parts and service. I am happy to recommend Precision to anyone that needs work done right the first time on their garage door repair needs. I also recommend that you ask for Bill Adamini when you schedule an appointment. He really knows his job. Thank you Jim Boland for your commitment to build your company on customer service and high business standards.
- David Schroyer
Thank you for your feedback Mr. Schroyer. We provide service 24/7 and unlike other companies there is no extra charge for weekends. We send the email confirmation serves to assure the customer that a tech will be coming within the appointment time frame and the picture is to relieve some of the anxiety a homeowner may experience by allowing a stranger into his or her home. One of our goals is to educate our customers so they are able to make a well-informed decision based on accurate information. Thank you for choosing Precision Door and please share your experience with others.
Lakewood, OH
Fast friendly service! A+
- Brian VENTURA
Thank you for your feedback.
Lakewood, OH
the tech and his trainee were both very courteous & helpful. They made sure I understood what the problem was and what my options were. Betty Parker
- Betty Parker
We appreciate your feedback Mrs. Parker. We hope you enjoy your new opener.
Lakewood, OH
I was very satisfied with the service provided by your technician. He thoroughly explained all my options, understood my needs and did not try to oversell. The work was completed in a timely fashion. I would definately recommend Precision to others who are in need of garage door service.
- Mike Massie
Thank you taking time to write this review Mr. Massie. It is very important to Ryan and also to the growth of our business. Ou rcustomers are our best form of advertising. Thank you for allowing us to service your garage door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
This is the second time we have used Precision Door Service and both times we were completely satisfied. They respond quickly and work efficiently. The technician is very professional and a master at his work.
- Victoria Wagner