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Read what people are saying
about Precision Garage Door in:

Kirtland, OH

Precision Garage Door of Cleveland
has received 63 reviews, averaging 4.90 Stars:
1 2 3 4 5
Review:

John was fantastic! Quick and thorough. We are very pleased with the response time and service provided by Precision door.

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Anthony Wise Service Provided:
Garage Door Repair

Product:
Opener

Technician: Anthony Wise
Review:

We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!

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Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Springs

Technician: Bill Adamini
Review:

Paul was fantastic. Very professional and did a great job.

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Paul Broschk Service Provided:
Garage Door Repair

Product:
Springs

Technician: Paul Broschk
Review:

As always work was done correctly the first time Zoran did a great job

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Zoran Jovanovic Service Provided:
Garage Door Opener Repair

Technician: Zoran Jovanovic
Review:

Very pleased. The tech came the next day, gave me three estimates from short term fix to complete overhaul. The tech was very professional and courteous. I am very pleased and would recommend and would call them in the future.

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Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
Review:

Z knew his stuff, great repair, like new... thanks

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Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair

Technician: Zoran Jovanovic
Review:

I have to admit that when our garage door broke less than a month after being repaired, I was not very happy. The fact that I was trapped at home and had to miss my morning obligations made me even more upset. But, once again, "Super Bill Adamini" came to our rescue! Not only did he head our way as quickly as he could, he arrived well before the time he was expected. Bill is so kind and compassionate that he felt really bad that we had an issue so soon. He immediately diagnosed the problem and explained the reason for the malfunction, which made total sense. Bill made the repairs and even took the time to show me how to manually open the garage door in the unlikely event that something goes wrong in the future. Bill was so thoughtful that he also lowered the cord he taught me to pull so I wouldn't have to reach too high to grasp it. Now, Bill, it's not that I don't like seeing you, but let's hope that next time it won't be under such stressful circumstances! Thank you so much, Bill, for getting us up and running in your usual quick, efficient, and courteous manner. We really appreciate you taking such good care of us. Martina Fronczek

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Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Anthony was the best!!!!!! So happy he came out again fast efficient and friendly!!! Soooo knowledgeable!!!! Love the same day service!!!!

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A Response from: Jim Boland

Thank you, Kristie, for providing a review of the service you received. We appreciate your time!

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

Prompt HONEST service by a knowledgeable technician. Would return to them for any additional services

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Service Provided:
Garage Door Opener Repair

Review:

I called Precision as I saw that they had a very good rating on Angie's List and asked them to come and repair my garage door. One spring had broken and it seemed to be making more noise than it should. Will Coad came out, on time, and responded in a very professional manner. He explained multiple options very clearly and didn't try to sway me away from my decision. The work was done quickly and it works great!

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I HAVE TO SAY PRECISION DOOR HAS THE GREATEST CUSTOMER SERVICE!!! FROM TALKING TO THE OFFICE ALL THE WAY TO THE TECH COMING OUT!! VERY PROFESSIONAL, FRIENDLY AND COURTEOUS!!! ALSO VERY CONVENIENT THEY OFFER MANY TIME FRAMES TO SUIT YOUR SCHEDULE AND SAME DAY SERVICE!!! WONDERFUL COMPANY!!

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Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

PRECISION DOOR INSTALLED A DOOR OPENER TWO YEARS AGO AND I CONSIDER THEIR SERVICE AND PRODUCT AS FIVE STAR. TODAY THERE WAS A LOUD METAL ON METAL NOISE TO BE CORRECTED. PRECISION'S TECHNICIAN MATT PETROFF'S SWIFT INVESTIGATION AND SERVICE FOUND THAT THE SPRINGS AND DOOR NEEDED LUBRICATING AND THE OPENER WAS TREATED WITH GREASE. PROBLEM SOLVED QUICKLY.

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Service Provided:
Garage Door Repair

Review:

Chris called prior to scheduled appointment and was there when he said that he would. Chris was very courteous and pleasant. Besides the spring needing to be replaced, he pointed out that the bearings were wobbly, the nylon rollers were wearing, and that the cable was compromised when the torsion spring broke. Based on his recommendations, we went ahead with all of these changes which came with a lifetime warranty. We are very satisified. Five stars.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Chose Precision for a deal from Angie's List. While doing the deal,the tech discovered a more serious problem which was repaired.

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Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
Review:

Your technicians was nice and did a good job.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Anthony was friendly, professional and ON TIME...he was even a few minutes ahead of schedule. He explained everything thoroughly and completed the repair quickly and neatly. He even checked around afterward to make sure there wasn't any trash left on the garage floor. Highly recommended!

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A Response from: Jeffery Ware

We appreciate your feedback. We can not stress the importance of being on time enough to our technicians. It shows respect to our customers and lets them know that we value their time also. We fix garage doors but are in the customer relation business. Thank you for choosing Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
Review:

Mike Tyree installed my new garage door opener a month ago after having problems with the cold weather and snow stopping my previous opener. With the recent cold weather, the new opener has worked beautifully. Mike was pleasant and efficient as he worked on the door. Thanks Mike!!

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Livingston, unfortunately Mike has chosen another career path and is no longer with us, but please be assured all of our technicians are quite knowledgeable, professional and courteous. Please call us for any future garage door needs.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I am pleased with the service I received. Of utmost importance was the expediency of the work in view of the request. My technician, Bill was timely, professional, thorough and make me feel at ease about the service. I appreciated the additional check on the overall condition of my garage door system. Everything was explained in detail and my questions were answered. Additionally, it was good to know who was coming and the pictures are an added bonus for your company. I will use Precision again.

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A Response from: Jeffery Ware

We appreciate your feedback Mrs Brown. At Precision we try to remove any anxiety a homeowner may have about having a stranger in their home. That is the purpose of the photo and background check, plus the biography. Our technicians are prompt, professional and courteous. They are willing to go the extra mile to ensure our customers have a good experience. Please tell others about Precision Door. Thank you for choosing Precision.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Cables

Technician: Bill Adamini
Review:

I HAVE ALREADY WRITTEN A REVIEW ON ANGIES LIST & NOMINATED YOUR COMPANY FOR THE PAGE OF HAPPINESS. I CANNOT SAY ENOUGH GOOD ABOUT YOUR COMPANY & THE WAY YOU DO BUSINESS. IF ALL SERVICE PROVIDERS WORKED HE WAY YOU DO, WE WOULDN'T NEED SRVICES LIKE ANGIES LIST. I HAVE USED YOU NUMEROUS TIMES IN THE PAST& WILL CONTINUE TO USE YOU & RECOMMEND YOUR COMPANY IN THE FUTURE.

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Service Provided:
Garage Door Opener Repair

Review:

After a poor experience with another local Garage Repair company, I went with Precision after reading many reviews left by customers. The company is very well managed and it is obvious that customer service is a priority from the first call. The technician made contact to confirm the appointment and was punctual. Anthony was very professional and although the problem was not "usual" he offered me a few options and was thorough in attempting to solve the issue the most cost effective way, but also gave me his opinion of the best solution for long term. He wasn't there just to sell me a new garage door opener. He was very patient with me with my many questions & through my decision-making. I am super happy with my decision and with Anthony's install. The opener is a pleasure & the good service was appreciated.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Perram. After having a bad experience with a company I am sure you can appreciate the level of customer service we provide. Taking care of customers is our main priority. Please share your experience with others.

Anthony Wise Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Anthony Wise
Review:

Z was very good,did a nice job and answered all my questions. Good rep. for Precision Door.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door.

Zoran Jovanovic Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Zoran Jovanovic
Review:

Precision installed two garage door openers several years ago. When I had a problem today I called and they came promptly. My problem was fixed in about a half hour by a friendly knowledgable technician. The price was reasonable, I would give them fcive stars if it had been free! Great service.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Podrasky. One of things that make us different is our dedication to great customer service. We want you to be our customer for life.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
Review:

My service call on Monday, Feb. 3 went quite well. The technician, Paul,was friendly, courteous, knowledgeable, and thorough. He explained what the problem was and then took care of it. Paul seems to really enjoy his work. I will request him again for any future garage-door opener problems.

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A Response from: Jeffery Ware

Thank you Mr. Nash. We are pleased that Paul was able to provide a good experience for you. All of our technicians are courteous, professional and knowledgeable. Paul does enjoy what he does, which he transfers to the customer. If and when you call please ask for Paul and we will make sure you are on his schedule.

Paul Broschk Service Provided:
Garage Door Opener Repair

Technician: Paul Broschk
Review:

Prince was great to work with very professional explained everything he was going to do and performed it in a timely fashion.

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A Response from: Jeffery Ware

Thank you for your feedback. We want to provide prompt professional service to our customers

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Anthony did a great job. Thanks for sending him. I was disappointed that the new spring only lasted 4 years, the old spring we had lasted 20, and it was a much heavier door. I thought it should have been covered under the warranty.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Armstrong. We do offer a package that has a lifetime warranty. I would like to think my technician talked to you about the lifetime warranty.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

Precision has serviced us with excellent workmanship and honest follow-up on their lifetime warranty. My original service with Precision was in 2007 and had cables go bad three times since then (this is 2013. Precision has stood behind their warranty and replaced the cables with no charge. The service technicians have always been professional and right on the mark with the repair. My last call was not cable related and the technician Matt Petroff honed in on the problem immediately. He is a very professional person with a compassion for his work. I will ask for him in the future if needed. Also I will not hesitate to recommend Precision to my friends if and when they are in need of Precision's service.

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A Response from: Jeffery Ware

First, We thank you for your feedback Mrs. Kimble and secondly we appreciate your continued loyalty to Precision. You are a valued customer and we will continue to honor our warranty. That is benefit of rebuilding your door. We take the worry out of it and replace that with peace of mind. Please share experience with others.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Prompt service and stand by their warranty. Technicians have been well trained and polite. Original installation - 5 star Follow up over a period of several years for cable problems resulted in prompt service and service was covered by their original warranty.

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A Response from: Jeffery Ware

Thank you your comments Mrs. Kimble. We do our best to provide prompt, professional service to our customers. When a warranty issue arises we stand behind our guarantee. Please share your experience with others.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Springs

Technician: Anthony Wise
Review:

Tech was one of the friendliest people I have ever met , He explained what was wrong and what needed done, when he finished my door works better than it ever did, I would recomend him and Precision Doors to anyone who needs a Quality job done

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A Response from: Jeffery Ware

Thank you for your feedback Mr. McGaha. We try to provide a memorable experience for our customers. Obviously Jason was able to do that. We have two goals we want to accomplish. One, we want to "fix your door right the first time" and second, we want our customers to be 100% satisfied. Please do share your experience with others and thank you again.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Paul did a great job on getting my door working again.

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A Response from: Jeffery Ware

Thank you for taking time to review Precision Door ad Pau Mr. Stachurski. Glad we were able to repair your door.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Paul Broschk
Review:

Bill called ahead of time and arrived when he said he would. When he got here, he fixed all he could so I could close the garage door. I agree that I needed a new one though. He was courteous, professional, fair in price, and knew his business. I'm sure he'll do just as well on the door installation on May 3rd.

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A Response from: Jeffery Ware

Thank you for taking time to share your experience with us. Bill is very customer oriented. I can assure you he will do an excellent job. Thank you choosing Precision Door.

Bill Adamini Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Bill Adamini
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125