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about Precision Garage Door in:
Kirtland, OH
Precision Garage Door of Clevelandhas received 67 reviews, averaging 4.91 Stars:
Kirtland, OH
Kirtland, OH
Fast response and fast Service on a holiday weekend. Paul was great. Rebuild of all springs, cables, rollers, etc... Door is working perfectly. Very happy with the response and quality of service.
- Anonymous in Willoughby Hills
Kirtland, OH
Anthony was very good ... polite, knowledgeable and arrived EARLY! My prior contact with John Franks was very good, too. These folks have my business for life !
- Gregory Klucher
Kirtland, OH
John was on time which is great! He showed us the broken spring and identified what our options were. Very pleased with recommendations and work we had completed. You could tell he was knowledgable and courteous. Would recommend Precision to others.
- Joe Vanuch
Kirtland, OH
John was fantastic! Quick and thorough. We are very pleased with the response time and service provided by Precision door.
- James Clarke
Kirtland, OH
We could not be happier with Precision! When our opener springs broke on a Sunday, leaving our garage door inoperable, we called Precision- fearing the dreaded extra charges for weekend/holidays. The Precision representative that we reached by phone was polite and was able to schedule a service visit the same day. I called around 10 am and our appointment was set for between 8-9 pm, but our technician, Bill, called me about 15 minutes later to see if earlier would work. Bill actually fit us in that morning! He was wonderful. He quickly diagnosed the problem and replaced our springs. He was highly knowledgeable, efficient, and polite. Bill was able to easily pull up our account history because Precision uses today’s technology, so everything is accessible on computer tablets. The only cost that we incurred was the service call fee because our broken springs were covered by the lifetime warranty and there was no extra charge for weekends! Yay! Thank you Bill for you excellent(and quick!) service. We are so happy we chose Precision!
- Denise Mooney
Kirtland, OH
Paul was fantastic. Very professional and did a great job.
- Veronica Cekada
Kirtland, OH
As always work was done correctly the first time Zoran did a great job
- Allan Malvicino
Kirtland, OH
Very pleased. The tech came the next day, gave me three estimates from short term fix to complete overhaul. The tech was very professional and courteous. I am very pleased and would recommend and would call them in the future.
- Mary Dustin
Kirtland, OH
Z knew his stuff, great repair, like new... thanks
- Mitch Sears
Kirtland, OH
I have to admit that when our garage door broke less than a month after being repaired, I was not very happy. The fact that I was trapped at home and had to miss my morning obligations made me even more upset. But, once again, "Super Bill Adamini" came to our rescue! Not only did he head our way as quickly as he could, he arrived well before the time he was expected. Bill is so kind and compassionate that he felt really bad that we had an issue so soon. He immediately diagnosed the problem and explained the reason for the malfunction, which made total sense. Bill made the repairs and even took the time to show me how to manually open the garage door in the unlikely event that something goes wrong in the future. Bill was so thoughtful that he also lowered the cord he taught me to pull so I wouldn't have to reach too high to grasp it. Now, Bill, it's not that I don't like seeing you, but let's hope that next time it won't be under such stressful circumstances! Thank you so much, Bill, for getting us up and running in your usual quick, efficient, and courteous manner. We really appreciate you taking such good care of us. Martina Fronczek
- Martina Fronczek
Kirtland, OH
Anthony was the best!!!!!! So happy he came out again fast efficient and friendly!!! Soooo knowledgeable!!!! Love the same day service!!!!
- Kristy Lazar
Thank you, Kristie, for providing a review of the service you received. We appreciate your time!
Kirtland, OH
Prompt HONEST service by a knowledgeable technician. Would return to them for any additional services
- Judith Shupp
Kirtland, OH
I called Precision as I saw that they had a very good rating on Angie's List and asked them to come and repair my garage door. One spring had broken and it seemed to be making more noise than it should. Will Coad came out, on time, and responded in a very professional manner. He explained multiple options very clearly and didn't try to sway me away from my decision. The work was done quickly and it works great!
- Susan Huber
Product:
Kirtland, OH
I HAVE TO SAY PRECISION DOOR HAS THE GREATEST CUSTOMER SERVICE!!! FROM TALKING TO THE OFFICE ALL THE WAY TO THE TECH COMING OUT!! VERY PROFESSIONAL, FRIENDLY AND COURTEOUS!!! ALSO VERY CONVENIENT THEY OFFER MANY TIME FRAMES TO SUIT YOUR SCHEDULE AND SAME DAY SERVICE!!! WONDERFUL COMPANY!!
- Kristy Lazar
Kirtland, OH
PRECISION DOOR INSTALLED A DOOR OPENER TWO YEARS AGO AND I CONSIDER THEIR SERVICE AND PRODUCT AS FIVE STAR. TODAY THERE WAS A LOUD METAL ON METAL NOISE TO BE CORRECTED. PRECISION'S TECHNICIAN MATT PETROFF'S SWIFT INVESTIGATION AND SERVICE FOUND THAT THE SPRINGS AND DOOR NEEDED LUBRICATING AND THE OPENER WAS TREATED WITH GREASE. PROBLEM SOLVED QUICKLY.
- Audrey Kimble
Kirtland, OH
Chris called prior to scheduled appointment and was there when he said that he would. Chris was very courteous and pleasant. Besides the spring needing to be replaced, he pointed out that the bearings were wobbly, the nylon rollers were wearing, and that the cable was compromised when the torsion spring broke. Based on his recommendations, we went ahead with all of these changes which came with a lifetime warranty. We are very satisified. Five stars.
- Gary Krech
Product:
Kirtland, OH
Chose Precision for a deal from Angie's List. While doing the deal,the tech discovered a more serious problem which was repaired.
- Judith Shupp
Kirtland, OH
Your technicians was nice and did a good job.
- Charles Bickart
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Kirtland, OH
Anthony was friendly, professional and ON TIME...he was even a few minutes ahead of schedule. He explained everything thoroughly and completed the repair quickly and neatly. He even checked around afterward to make sure there wasn't any trash left on the garage floor. Highly recommended!
- Rose Koustis
We appreciate your feedback. We can not stress the importance of being on time enough to our technicians. It shows respect to our customers and lets them know that we value their time also. We fix garage doors but are in the customer relation business. Thank you for choosing Precision Door.
Kirtland, OH
Mike Tyree installed my new garage door opener a month ago after having problems with the cold weather and snow stopping my previous opener. With the recent cold weather, the new opener has worked beautifully. Mike was pleasant and efficient as he worked on the door. Thanks Mike!!
- Pat
We appreciate your feedback Mr. Livingston, unfortunately Mike has chosen another career path and is no longer with us, but please be assured all of our technicians are quite knowledgeable, professional and courteous. Please call us for any future garage door needs.
Product:
Kirtland, OH
I am pleased with the service I received. Of utmost importance was the expediency of the work in view of the request. My technician, Bill was timely, professional, thorough and make me feel at ease about the service. I appreciated the additional check on the overall condition of my garage door system. Everything was explained in detail and my questions were answered. Additionally, it was good to know who was coming and the pictures are an added bonus for your company. I will use Precision again.
- Peggie Brown
We appreciate your feedback Mrs Brown. At Precision we try to remove any anxiety a homeowner may have about having a stranger in their home. That is the purpose of the photo and background check, plus the biography. Our technicians are prompt, professional and courteous. They are willing to go the extra mile to ensure our customers have a good experience. Please tell others about Precision Door. Thank you for choosing Precision.
Kirtland, OH
I HAVE ALREADY WRITTEN A REVIEW ON ANGIES LIST & NOMINATED YOUR COMPANY FOR THE PAGE OF HAPPINESS. I CANNOT SAY ENOUGH GOOD ABOUT YOUR COMPANY & THE WAY YOU DO BUSINESS. IF ALL SERVICE PROVIDERS WORKED HE WAY YOU DO, WE WOULDN'T NEED SRVICES LIKE ANGIES LIST. I HAVE USED YOU NUMEROUS TIMES IN THE PAST& WILL CONTINUE TO USE YOU & RECOMMEND YOUR COMPANY IN THE FUTURE.
- Chuck Yaichner
Kirtland, OH
After a poor experience with another local Garage Repair company, I went with Precision after reading many reviews left by customers. The company is very well managed and it is obvious that customer service is a priority from the first call. The technician made contact to confirm the appointment and was punctual. Anthony was very professional and although the problem was not "usual" he offered me a few options and was thorough in attempting to solve the issue the most cost effective way, but also gave me his opinion of the best solution for long term. He wasn't there just to sell me a new garage door opener. He was very patient with me with my many questions & through my decision-making. I am super happy with my decision and with Anthony's install. The opener is a pleasure & the good service was appreciated.
- Alexandra Perram
Thank you for your feedback Mrs. Perram. After having a bad experience with a company I am sure you can appreciate the level of customer service we provide. Taking care of customers is our main priority. Please share your experience with others.
Kirtland, OH
Z was very good,did a nice job and answered all my questions. Good rep. for Precision Door.
- Allan Malvicino
Thank you for taking time to review your experience with Precision Door.
Service Provided:
Product:
Technician: Zoran Jovanovic
Kirtland, OH
Precision installed two garage door openers several years ago. When I had a problem today I called and they came promptly. My problem was fixed in about a half hour by a friendly knowledgable technician. The price was reasonable, I would give them fcive stars if it had been free! Great service.
- Susan Podrasky
Thank you for your feedback Mr. Podrasky. One of things that make us different is our dedication to great customer service. We want you to be our customer for life.
Kirtland, OH
My service call on Monday, Feb. 3 went quite well. The technician, Paul,was friendly, courteous, knowledgeable, and thorough. He explained what the problem was and then took care of it. Paul seems to really enjoy his work. I will request him again for any future garage-door opener problems.
- Mike Nash
Thank you Mr. Nash. We are pleased that Paul was able to provide a good experience for you. All of our technicians are courteous, professional and knowledgeable. Paul does enjoy what he does, which he transfers to the customer. If and when you call please ask for Paul and we will make sure you are on his schedule.
Kirtland, OH
Prince was great to work with very professional explained everything he was going to do and performed it in a timely fashion.
- Chris Smerglia
Thank you for your feedback. We want to provide prompt professional service to our customers
Product:
Kirtland, OH
Anthony did a great job. Thanks for sending him. I was disappointed that the new spring only lasted 4 years, the old spring we had lasted 20, and it was a much heavier door. I thought it should have been covered under the warranty.
- Steve Armstrong
Thank you for your feedback Mr. Armstrong. We do offer a package that has a lifetime warranty. I would like to think my technician talked to you about the lifetime warranty.
Kirtland, OH
Precision has serviced us with excellent workmanship and honest follow-up on their lifetime warranty. My original service with Precision was in 2007 and had cables go bad three times since then (this is 2013. Precision has stood behind their warranty and replaced the cables with no charge. The service technicians have always been professional and right on the mark with the repair. My last call was not cable related and the technician Matt Petroff honed in on the problem immediately. He is a very professional person with a compassion for his work. I will ask for him in the future if needed. Also I will not hesitate to recommend Precision to my friends if and when they are in need of Precision's service.
- Audrey Kimble
First, We thank you for your feedback Mrs. Kimble and secondly we appreciate your continued loyalty to Precision. You are a valued customer and we will continue to honor our warranty. That is benefit of rebuilding your door. We take the worry out of it and replace that with peace of mind. Please share experience with others.
Product:
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Wow!! I cannot stress enough how pleased I am with Precision/Cleveland Garage Doors! Our opener broke this morning, leaving us stranded with door half up! I called and was quoted a late morning service visit and a wonderful serviceman, John, actually got to my house earlier. He immediately saw the problem, explained everything clearly, and gave me options to fix the issue. He was very nice and worked quickly to install a new opener. John then explained everything that I need to know about operating it, etc. and I love this new opener! I cannot believe how quiet it is and we can access it from an app, plus a back up battery in case of a power outage. What a fabulous business. I am impressed with the superfast response time, the high quality opener and most of all, the superb service that John provided. I feel that this is a top-notch operation with highly skilled, honest, genuinely nice service people. Thank you to John for saving our day!
- Denise Mooney