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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1184 reviews, averaging 4.93 Stars:
Cleveland, OH
Thank you for your feedback Mrs. Rogers. We appreciate that took the initiative to even look at the videos( which we think are quite helpful) before calling. As you come to know Precision you will find how important our customers are to us. We are just a phone call away. Thank you for allowing us to be of service to you.
Product:
Cleveland, OH
I chose Precision Garage Door due to the advertisement in the Garfield Heights phone directory. I was very pleased with the technician. He was very knowledgeable about the door. I needed several repairs - new spring, rollers and a new motor. I am amazed how quiet this door is too when opening and closing it. I am very happy with the service.
- Carol Ballow
Thank you for your feedback Mrs. Ballow. We want your experience with us to be a positive one. Customers are always amazed how quiet and smooth the garage door goes up and down when the job is completed. Thank you for choosing Precision Door.
Cleveland, OH
Service was very good but quote is a bit high. Also did not receive our Angie's list discount and final price was a bit higher than quoted in person. I would suggest shopping prior to making a commitment unless you absolutely need the repair ASAP.
- Wade Gossett
We appreciate your input Mr. Gossett. We are not the least expensive garage door service company, but we are the best. We stand behind our parts as well as our technicians. I have found in my own personal experience that when I try to cut corners, it usually cost me either more money, time or some emotional distress. What we offer is peace of mind. We guarantee our work so if you do have a problem we will correct it. Please do share your experience with others.
Cleveland, OH
AL did a great job I am glad I call for service. He did a 5 star service.
- Beverly Woodard
We appreciate your feedback Mrs.Woodard. We are pleased that you called us and Al was able to solve your garage door issue.
Cleveland, OH
My garage door broke and I checked with another company and their service call was very expensive. I checked with a friend and asked for his recommendation and he gave me two and I called Precision. The service call was way cheaper than the other company, so I scheduled a repair. Al was very helpful (and patient) with giving me quotes for service. The service was very fast, friendly and professional. I had the opener repaired and springs replaced.
- Susan
Thank you Susan for choosing Precision. Our goal is 100% customer satisfaction and hopefully Al was able to provide that for you.
Cleveland, OH
We called Prescision Door Service on wed and we had an appointment for Thursday between 8:00 & 11:00. The technician (Bill) called at 8:15 and said he would arrive in aout 20 minutes, 15 minutes later he was on the job. The installation of a new garage door opener went smoothly and we couldn't be happier. Bill explained everything throughly and was most helpful. Thank you for a job well done!
- Beverly Rospierski
Thank you for your feedback Mrs. Rospierski. We do our best to provide prompt, professional and courteous service to our customers. Please share your experience with others.
Cleveland, OH
We chose Precision door in December of 2007 when one of our springs broke. At that time, the technician talked us into purchasing the warranty. We are glad we did, as another spring let loose on March 17th. The technician, Will, took care of it. In no time, our garage door was working once again. Would recommend Precision to all our friends!
- Rasa and bill Chambers
Cleveland, OH
Will was the installer, he was very knowledgeable and professional. He installed the garage door opener and it works great. I will contact your company in the Spring for future work.
- Deloris Roach
We are pleased your experience was a good one Mr. Roach. We look forward to hearing from you in the spring.
Product:
Cleveland, OH
Great service tech! Prompt and professional
- Deshon Crayton
We appreciate your feedback Mrs. Crayton.
Cleveland, OH
4-stars very good work .a little prise's . but prompt and knew what to do. and was not all day doing it. thank for the service.
- William Frost
We appreciate your feedback Mr. Frost. Brad is our supervisor and knows exactly what to do in most cases.
Cleveland, OH
Great service. Bill was very professional, he called before arriving to confirm, explained the problem and fixed right away, gave some tips on my husband on how to take care of the door. We are happy and pleased on the service. I highly recommend Bill. *****5stars
- Georgia
We appreciate your input Georgia. Our technicians are prompt, professional and courteous. We are pleased provided you a positive experience.
Cleveland, OH
I was in a bind. When a winter storm was about to hit my area and my garage door broke. I had been seeing commercials for PDS and called them at 5PM on a Friday. They came out the next morning, promptly. Mr Fleming was professional and courteous. Within 20 minutes the work to my garage door was completed. Fast, friendly and professional service was what I got from PDS. Thanks!
- Idalia Rosa
Thank you Mrs. Rosa. The wonderful aspect of this job is that we get to be heroes occasionally. Everyone takes their garage door for granted, until it breaks. Our goal is when this happens, instead of going to the phone book or internet, call Precision and let us provide service to the garage door.
Cleveland, OH
Same day service. Completely satisfied! Will Coad, my technician was very informative in explaining everything, very professional & personable. I can truly say this was one of the very best experiences I've had, not just in this industry, but in dealing with any service/repair industry. I highly recommend Will & Precision Door. 5 Stars!!
- Edward Busch
Wow. Thank you for your feedback Mr. Busch. This type of review lets us know our technicians are providing the level of customer service that we want to provide. Our aim is to raise the bar for our industry, we should exceed our customers expectations. Thank you for choosing Precision Door.
Product:
Cleveland, OH
Just want to take this opportunity to say that your employee Zoran Jovanovic is a awesome Technician. He knows his job and knows it well. I have learned a great deal from him about the garage door that I never knew. What he has shown me I can use going forward. He has done a awesome job on my door. Its like a new garage door. You should be very proud of your employee. Thank u should give him a raise. He also answered all my questions. I want to request him if I need work again. This customer is very pleased. Sincerely, Richard N. Jones Sr.
- Richard Jones
Thank you for your feedback Mr. Jones. We share your sentiments about Zoran. Our technicians goal is to educate our customers about their garage door so the customer can make a well informed decision about repairing the door. We are pleased your experience with us was pleasant and informative. We thank you for choosing Precision Door and please share your experience with others.
Cleveland, OH
I highly recommend Precision, this company is highly professional, fair, and they know their stuff. I had an emergency situation with my garage door and didn't know who to call. After a quick internet search, I called Precision 3rd. Next time, they will be my first call. I had an appointment made for the next day and even received a confirmation email with the name and picture of my technician. Paul came out the next day, was extremely friendly and professional. He inspected the problem and clearly explained the problem and gave several solutions. I was very impressed by his work and this company as a whole. I would recommend Precision (and Paul) to anyone who needs work done on their garage doors!
- Matt in Cleveland Hts
We appreciate your feedback Matt. We do our best to provide prompt, professional and courteous service to our customers. The confirmation email is to assure our customers that we are coming to service their door and the picture is to relieve the anxiety of a total stranger entering your home. We want to accomplish two things at each call, we want to "fix your door right the first time " and for you to be 100% satisfied before we leave. Our goal is to be the first choice always. Thank you for choosing Precision Door.
Cleveland, OH
Bill provided an instant ID of the the problem. He explained all my options and let me select the repair. I took his recommedations & he was finished with the repairs in 30 mins. Bill was curteous, neat & a conversationalist with me as he explained & demonstated the faulty parts. Great customer service. I will recommend to friends & family.
- Tom Matuszewski
Thank you for your feedback Mr. Matuszewski. we want to educate our customers so the customer can make a well informed decision about the repair. Our goal is to fix your door right the first time.
Cleveland, OH
most professional service tech ever. I could not believe how fast he was able to replace the broken springs and cables and pulleys. highly recommend precision.
- Brian Miller
Thank you for your feedback Mr. Miller. Will be sure to let Al know the impression he made on you. Our goal is 100% customer satisfaction each time.
Cleveland, OH
Matt was wonderful he provide great service.He completed the job in less than an hour I greatly appreciate it.
- Michelle Simms
Thank you for your input Mrs. Simms. Our goal is 100% customer satisfaction. We are pleased Matt was able to provide that for you.
Product:
Cleveland, OH
A FIVE STAR.
- Robert and pam Forniti
Thank you for responding Mr. Forniti
Cleveland, OH
I am very pleased with the promptness, professionalism and kindness of all the staff of Precision. Jeff, Anthony & Ryan were wonderful to me and I am very happy with my door. While Ryan was here I was texting with one of my relatives and informed her that I was getting my door installed. She explained to me that she was having trouble with the opener/sensor on her door. I gave her the number to Precision and a service tech was sent to her home to handle her problem the same day. What great service you provide! I will recommend your company to anyone. Thank you all. Brenda Cleveland, OH
- Brenda Taylor
Thank you for this glowing review Mrs. Taylor. We want your experience with Precision Door to be a pleasant one. Our goal is 100% customer satisfaction. Thank for referring us to your relative and we hope she is equally satisfied with the service provided. Thank you for choosing Precision Door.
Cleveland, OH
I found your business through Angies List and really appreciated your responsiveness (I had called others). I was impressed with the professionalism of the technician that came out to fix the broken spring. But I was most impressed with the commitment by your company to make sure I was completely satisfied by taking care of an unresolved weatherstripping install issue. I would definitely recommend your company to others.
- Carol W
We appreciate your feedback. Angies List is a great referral source for us. Our goal as a company is for our customers to be 100% satisfied throughout the whole process, from the initial phone call to our service center all the way to the technician leaving the driveway. No problem is too big or too small to us. I will certainly share this with Ryan, your technician. Thank you for choosing us and please tell others about Precision Door.
Product:
Cleveland, OH
I am very impressed with your company. Not many companies spend time on customer service these days. It was refreshing to have a technician of Bill Adamini ability, knowledge and great personality come out check out our garage door. Though we had no repair he did a complete check of the door and the garage door opener. He lubricated the tracks and opener rail and took the time to explain the things that could fail and offer solutions. You know that your dealing with a good company when the employees speak highly of company and their colleagues. Thanks for the great service.
- James Wiggers
Thank you for your feedback Mr. Wiggers. That is exactly what we want to do. We put the customer back in customer service. Our goal is to raise the bar for all of our competitors. When someone has a garage door issue, we want them to think of Precision Door.
Cleveland, OH
The service Tech was Craig, he was 6 hours early but fortunately somebody was home to grant him access to the garage. Outside of having to go back to the shop for parts, he was very very polite and professional. I only gave 4 stars because I think ya'll are priced a bit high and this rating should not reflect on Cig who deserves 5 stars.
- David Volek
Cleveland, OH
5 Stars! Mr Wise was very friendly and professional, if I'm in need of service again I surly know who to call.
- Jason Stone
We appreciate your feedback Mr. Stone. We do our best to provide prompt, professional and courteous service to our customers. Please do not hesitate to call Precision Door for any future garage door needs.
Cleveland, OH
Zoran is very professional and extremely knowledgeable. He took the time to thoroughly explain my options and did not pressure me into anything. I would highly recommend Precision and Zoran and will call Precision again for any future problems with my garage doors.
- Karen Rymut
We appreciate your feedback Mrs. Rymut. Zoran, as are all of our technicians, knowledgeable and courteous. We want to educate our customers about how their door works and assist them in making the wisest decision to repair the door without any pressure. Please share your experience with others.
Cleveland, OH
Excellent! No better service, professionalism or competence exists! Thank you!
- David Adamson
Thank you Mr. Adamson. Glad we were to satisfy your needs.
Cleveland, OH
Matt was great! Quality performance, efficient service, and made sure everything working safely. Thanks.
- Karen Secor
Thank you Mrs. Secor. We try to provide professional and courteous to all of our customers. Please share your experience with others..
Cleveland, OH
Thank You, Bill for repairing my garage door opener..He was professional, thorough and a nice guy...Yes I definitely would recommend you guys if anyone ask me about their needs for repairs :-)
- Brenda Bridget
Thank you for your feedback Mrs. Bridget. Expert, professional and courteous is what we provide. Please tell others about Precision Door.
Cleveland, OH
My service tech was Bill Adam uni and he was awesome. He contacted me in advance to introduce himself and I told him what I thought was the problem. Bill was prompt and explained the problem and what needed to be done. Once completed, he showed me what he repaired, had me check the door. Bill has excellent customer service skills and I give him a rating of 5 and the overall experience a rating of 5 also.
- Stephanie Owens
We appreciate your feedback Mrs. Owens. Please share your experience with others.
Cleveland, OH
High quality service.
- Jay Denison
Thank you for choosing Precision Door.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Matt and Ryan did a great job on my new garage door! There are even funny yet informative videos online for troubleshooting before you call them if you experience any problems after installation. When I experienced an issue that the videos didn't solve Matt came back, made some adjustments, and everything is working great :) Thanks much!
- Cammy Rogers