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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1184 reviews, averaging 4.93 Stars:
Cleveland, OH
We appreciate your feedback and thank ou fir choosing Precision Door.
Product:
Cleveland, OH
When I called Precision for service call, the receptionist that answered was very polite and courteous. The technician Ryan was on time for the appointment and he too was polite and courteous (I am guessing that this a typical attitude with your employees) He explained all of the repairs needed after which I decide that it was more cost effective to replace the door instead of making the repair. Ryan ordered the door and scheduled the install for the next day He did a great job installing our new garage door. I would recommend your company to anyone needed a garage door repair
- Michael Forbes
Thank you for your feedback Mr. Forbes. We do have a different culture at Precision. We treat our customers and each other with respect and integrity. One of the things that separate us from our competitors.
Product:
Cleveland, OH
Current opener was almost 20 yrs. old. Al gave both options to repair/replace the unit, obviously replace was the better option based on economics. Al arrived on time was courteous and a quick worker. Would recommend him to anyone needing service.
- Mike Profancik
Cleveland, OH
Excellent Service. Came out on a Sunday within two hours of my call with no weekend surcharge.
- Jan or christina Davis
Thank you for your feedback Mr. Davis. There is no extra charge for weekends. Prompt, professional is what separates us from our competitors.
Cleveland, OH
Excellent repairman. Anthony Wise . He explained everything to me. Was very timely.
- Denise Witnik
Cleveland, OH
My experience with Precision Overhead Garage Door Service was very positive. The person answering the phone was polite and informative. Anthony, the technician who came to replace a broken torsion spring ,was prompt and thorough in his explanation of costs and of the quality of the springs. He did quality work in a timely manner. There was some confusion regarding the warranty I had paid for in 2008 but the matter was settled to the satisfaction of both sides.
- Fred Mills
Thank you for your feedback Mr. Mills. We try to provide prompt,professional and courteous service to our customers. We are happy that we were able to resolve whatever confusion occurred. Please share your experience with others.
Cleveland, OH
I was very pleased with service that I got. The young man explained everything clearly. He was very pleasent and polite. I would give you a 5 star rating.
- Bernard Woodard
We appreciate your feedback Mr. Woodard. We do our very best to provide our customers a positive experience. Thank you for choosing Precision Door.
Cleveland, OH
It's a pleasure doing business with your company. I highly recommend your company to everyone. As a senior, I have trouble with this technology advance age. I had a small issue with my garage door opener. Paul ,the technician, within minutes resolved it. He is very kind and realized he had installed my new garage door opener last year. He is friendly, cordial, and cheerful. He enjoys his work. He is a great asset to your company ????
- Janice Abernathy
Thank you for your feedback Mrs. Abernathy. Our goals are to "fix your door right the first time" and for you to be 100% satisfied. Our technicians are courteous and professional. More importantly, they are really good guys that care about our customers. Please tell others about your experience with Precision.
Cleveland, OH
GREAT SERVICE, SAME DAY REPAIR!!! , GREAT TECHNICIAN , GOOD COSTUMER SERVICE , WOULD RECOMMEND TO A FRIEND OR A FAMILY MEMBER
- Chris Iglesias
Cleveland, OH
I used your company because I used them before. My tech. was great,very friendly and he gave me some pointers.
- Alecea Rudolph
Thank you being a loyal customer Mrs. Rudolph and hopefully we will continue to earn and keep your trust.
Cleveland, OH
Al did a great job and was very pleasant.
- Mike & marilynn Pierce
Cleveland, OH
This was an Angie's List deal for garage door tune up. Your installer, Matt was extremely courteous and called to let me know when he would bee at our home. He completed the job in a very timely manner, and let me know of other costs should I choose to have our current garage doors replaced in the future. I would highly recommend you to my family and friends.
- Mary jo Lakner-segal
Thank you for your feedback and please tell others about Precision Door.
Cleveland, OH
I am very happy with the fix. Z did a great job. Thanks
- James Schultz
Cleveland, OH
I would like to thank Bill Adamini again for fixing my garage door issue. Bill was extremely courteous and he took the time to answer all my questions. His answers proved to me that he is very knowledgeable. I would recommend this company to anyone having garage door problems.
- Gary Kundrat
Thank you for your feedback Mr. Kundrat. Our technicians are prompt, professional and courteous. Please do share your experience with others and thank you for choosing Precision Door.
Product:
Cleveland, OH
The quality of service that we received was top-notch. Our tech was Bill Adamini. In addition to being well-skilled and knowledgeable he was polite and well-mannered, and made a real effort to ensure that I was satisfied with the work performed. He arrived well within the estimated timeframe and called about 15 minutes ahead of time to let me know he was coming. The service van was clean and orderly. I received an honest appraisal of the repairs needed and the work was done quickly and well. Our neighborhood publishes an annual list of recommended (and not recommended) service providers. I'll be happy to add Precision to our "recommended" list along with my name as the recommender.
- David Jorgensen
Thank you for this glowing review Mr. Jorgensen. It is quite reassuring to know our technicians are providing our customers with such a high level of customer service. Our goal is 100% customer satisfaction. We always stress to the technician the importance of a homeowners perception of us, so I am pleased you mentioned the van was clean and orderly. We want to separate ourselves from our competitors and realize there are a lot of small things, such as being punctual and respectful of your time and property, being honest and courteous, that make that difference. It would be an honor for Precision Door to be place on your neighborhoods "recommended list". Thank you for choosing Precision Door.
Cleveland, OH
Bill was on time and performed the repair competently and with great speed He cleaned work site so it actually was cleaner than before, it was pleasure doing business with him.
- Tom Janicki
We appreciate your feedback Mr. Janicki. Our technicians are prompt, professional and courteous, always ready to go that extra mile. We are pleased your experience with Bill was positive. Please tell others about Precision Door.
Cleveland, OH
I called Precision to get an estimate on fixing our garage door opener and possibly adding a lock. An appointment was made very quickly and the technician, Anthony Wise came out right on time. He was very courteous and explained everything clearly. Our garage door opener was 20 years old and needed to be replaced plus the rollers. Anthony gave us our options with the prices and included the Angie's List discount and the Precision discount. He was able to do the work right there and had all the parts and the work was done in about 1.5 hours. I really appreciated the prompt service from the time I called to when the work was completed. I give Anthony Wise and Precision 5 stars. Very satisfied!
- Steve Greenman
Thank you for this awesome review Mr. Greenman. You very eloquently surmised how we do business. Our technicians are the most well trained and professional to be found in this area. Thank you allowing us to be of service to you.
Cleveland, OH
My service technician arrived a the beginning of the 4 hour time window the service coordinator mentioned for my repair. Bill was friendly and personable and fixed my door in a quick and timely fashion. I would highly recommend Precision door service to anyone needing a dependable, efficient and friendly company to help with their garage door repair.
- Jeremy Thompson
We appreciate your feedback Mr. Thompson. We do our best to provide prompt, professional and courteous to all of our customers. Please do tell others about your experience with us.
Cleveland, OH
As a Senior, Retired person, it is very gratifying to receive competent, professional service from such a respectful young man as Anthony Wise. He was on-time, worked diligently and explained all phases of his proposed work in an understandable fashion. I am hopeful to request service to install an opener later this year and will certainly relay my experience with Precision to friends and family. It is my opinion that Precision Door Management should be commended for employing such a five-star professional.
- Ben Watkins
Thank you for confirming what we know about Anthony. He, as are all of our technicians are prompt, professional and courteous. It is a prerequisite of being employed at Precision Door. Please do not hesitate to call for any garage door issues.
Cleveland, OH
Our installer was Bill adamini. He was very profesional and fully explained the scope of work. He completed the repairs accurately and swiftley and cleaned his entire work area when done. Bill is very friendly and his customer service skills are excellent. A genuine asset to your organazation. Would definitely recommend your services. Thanks again.
- Jonn Horan
Thank you for your feedback Mr. Horan. Our technicians are prompt, professional and courteous. We try to educate our customers, enabling them to make a well informed decision about their garage door. Please tell others about Precision Door.
Cleveland, OH
My garage door was working, however my remote wasn't. Anthony Wise arrived before me but was so kind telling me to take my time because the roads were icy and he could wait. He programed a new remote and then serviced my door replacing the rollers. It is now so quiet I can't believe it's the same door. I appreciate Precision sending me an email with a photo of the technician so I could feel safe. Anthony was efficient, knowledgeable and pleasant. I couldn't have been more pleased with the service. 5 big stars. Thank you.
- Charlene Crimaldi
We appreciate your feedback Mrs. Crimaldi. Our goal is 100% customer satisfaction. Please share your experience with friends and family.
Cleveland, OH
I responded to an Angieslist deal ($89.99) for tune-up. Also, needed diagnosis as door was doing as it pleased when opener was pressed. Due to their comprehensive website, I knew who was coming (name & photo), and when. Paul Broschk was my tech.. He was on time, courteous, informative, patient & quick. I do not know much about the "workings" of garage doors & other then Angieslist, did not do my normal research of other companies. Having said that, the parts & service seemed a bit pricey. New keypad, 2 openers, changed rollers & replaced motor...$550. Also, would have liked to receive hand held copy of receipt once I signed. All in all, great, timely service.
- Christine Turk
Cleveland, OH
5 star rating. Our service technician Bill Adamini was outstanding, in terms of work quality, professionalism and overall service delivery.
- Robin Cottingham
Cleveland, OH
The technician was very personable and polite . He informed me about service and cost and was very professional . The work was performed fast and efficiently and done correctly.He also went above and beyond telling me how to lube door and made a small adjustment to avoid a future repair.I would recommend this company and use them again. Excellent employee and excellent customer service.Thanks again guys!
- Bela Molnar
Cleveland, OH
Great Customer Services. Mr. Adamini was at my home in a timely manner and completed the job quickly. I will call in the future.
- AQ
Cleveland, OH
I had a great experience with precision door. I was glad that my technician knew my neighbors family and his wife works at the animal clinic that I used to take my pets. He felt like a friend of the family! Installation was smooth and quick.
- Philip Chan
Cleveland, OH
This is the second time we have used Precision. The first time was to repair the cables. They came out the same day we called. Same great service today. Our technician came on time and replaced the garage door opener. Excellent 5 Star service and would definitely use them again.
- Wayne Walker
Cleveland, OH
Anthony was very nice and and quick to fix my door problem and explained all questions that I had.
- Tahira Husamadeen
Cleveland, OH
Technician was punctual. Work completed quickly and efficiently.
- william hart
Cleveland, OH
I called Precision Door to repair my broken garage door. I saw that they had excellent reviews on Angie's List and after the service call, I can see why. Will was professional, knowledgeable, and efficient. He performed the repairs in sub-zero temperatures and made my old door work better than ever! I would highly recommend this company to anyone!
- Debra Wightman
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
I give Precision 5 stars with no question. Matt was extremely knowledgeable, but not a condescending salesman merely trying to sell me. He gave options until we actually found one that worked. And he got the new opener installed in a little over an hour, just like he said he would. Great company! - Satisfied Customer
- Niles R.