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about Precision Garage Door in:
Cleveland, OH
Precision Garage Door of Clevelandhas received 1209 reviews, averaging 4.93 Stars:
Cleveland, OH
Cleveland, OH
I would like to thank you for your service John did an excellent job he walk me though everything I needed to know very polite person I would recommed your company to all my friends and family. I would also like to thank the guy who work on my garage July 20 2015 I think his name is bill he did an excellent job also Thank you again
- Sherri Morris
Thank you for your feedback Mrs. Morris.All of our technicians are prompt, professional and courteous. We encourage you to tell friends and family about your experience with Precision Door.
Cleveland, OH
The operator bracket on my garage door separated from the door preventing it from opening. I called Precision Door Service and the issue was resolved the next morning! John was thorough in his inspection procedure, walked me through several repair options and was very meticulous in his repair; even pausing throughout the procedure to explain to me what he was doing. I am incredibly happy with the result and confident the service was done to the highest of standards. I honestly would not have expected this level of service (from start to finish) from a garage door service company. We will definitely be using them again; though I don't think we'll need to!
- Jerry
Thank you very much for your feedback Jerry. Our intent is to raise the level of expectations for our customers and to even exceed those expectations. We value our customers and want to provide a positive experience for them.
Cleveland, OH
Amazing service! The tech was on time and very professional!!
- David Chadowski
Cleveland, OH
Matt Petroff was our tech and was extremely knowledgeable and proficient in his work. Stated he would be at our residence between 2 and 4 pm and was on time. Told us it would take one hour to complete the service but it took him much less time. Was very neat and cleaned up after himself, and looked and acted very professionally.
- Charlene Szubski
Product:
Cleveland, OH
We were amazed to be offered a same-day appointment. We scheduled for the next morning. Zoran called to say he was on his way, and arrived promptly. He explained the problem well, showed me what was wrong, and offered options to fix it. Our original installers did a poor job with cheap parts. Zoran replaced parts (spring, cables and rollers), added an additional brace for a track, and rebalanced the door. It works better and more quietly than when it was installed. He gave an estimate and quickly finished the work, which is guaranteed for life (parts and labor). It was an expensive, but necessary repair, and we are pleased with the outcome. I wish we had known of the quality of Precision Door when we originally replaced our old wood garage door. Lesson learned.
- Clark Button
Cleveland, OH
very pleased. Dave was very thorough, laid out the options, got the costs of each, was very clear about what was included in the cost. gave us advice about how to use our garage door safely until repairs are done.
- Karan Shelley
Thank you for your feedback Mrs. Shelley. Our goal is 100% customer satisfaction. Please share your experience with others.
Product:
Cleveland, OH
Matt from Precision Door was a true professional. You can tell his passion for his job is genuine, and he's not leaving a site until the job is done right. All options were explained to me, appropriate (not hard sell) recommendations were made, and decisions were taken based on full information. The security of a lifetime warranty on my new beefier springs gives me the comfort of knowing I won't come home to a door that won't open!
- John Kastelic
Product:
Cleveland, OH
Service was prompt, professional and friendly. The technician, William explained everything very clearly - he is an asset to your company.
- Frey Margaret
Product:
Cleveland, OH
They came out same day and the Tech was very Freindly and helpful. Fix the problem promptly. Very satisfied.
- David Young
Cleveland, OH
Your tech Bill Adamini was extremely prompt on the service call. He was very professional and knowledgeable on what needed to be corrected. He gave us options on some other things that needed to be fixed too. We were very pleased with his work. I definitely would rate Bill a 5 star. If in the future we need any other repairs, I would not hesitate to call Percision. I would also recommend you people to anyone else in need of repairs or new doors.
- Mark Kroll
Thank you for your feedback Mr. Kroll. Our technicians are prompt, professional and courteous. Our goal is for our customers to be 100% satisfied upon completion of the job. Please share your experience with others.
Cleveland, OH
Extremely satisfied with service performed. Everything was explained to me and was not pressured into buying anything I didn't need. Was REALLY happy someone could come out on a Sunday as well! My service technician (Bill Adamini) was courteous, professional and efficient. Many thanks for a job well done!
- Robert Broski
Thank you for your feedback Mr. Broski. 100% customer satisfaction is our goal. Another job well done by Bill Adamini. Please tell others about Precision Door.
Cleveland, OH
The tech took the time to explain what he was going to do, and also what to look for as far as wear and tear. Great, fast service.
- Paul Gust
Product:
Cleveland, OH
Amazing service!!! Paul arrived to fix our door within a couple of hours on a Saturday afternoon! Courteous , friendly and efficient . Changed our sensors in no time!
- Carolyn Urban
Thank you for your feedback Mrs Urban. We want your experience to ber a positive one. Thank you fore choosing Precision Door.
Cleveland, OH
I would give this company 5 stars. I called Precision Door Service on Tue. at 9:30 am after looking at their website. I told then I had a broken spring could they send someone out to repair it. They said they could have their technician Matt Pettit at my home between 12 and 2:00 pm. They sent me an acknowledgement to my cell phone of a picture of Matt and the time he would arrive. He called 15 minutes prior to his arrival. Once here Matt looked over the broken spring and gave me several options and prices on fixing the problem right. Matt was prompt, courteous, and very knowledgeable. My garage door is now smooth and quiet. Great job Matt. I was very satisfied and would recommend you and your company.
- Oskar Gensel
Thank you for your feedback Mr. Gensel. Our goal is to provide the highest level of customer service possible. All of our technicians are courteous, professional and very prompt. Please tell others about Precision Door of Cleveland.
Product:
Cleveland, OH
Prompt, professional, courteous. Great job!
- Rick Jackway
Cleveland, OH
Everyone I came in contact with was friendly and efficient. Repair staff called in advance of their arrival and completed the work well within the described time period, and answered all of my questions.
- Beverly Burks
Product:
Cleveland, OH
I was referred to Precision by a friend and I'm glad she did. They were quick to answer and make sure that I got an appointment right away. Anthony the person assigned to do the job was not only on time, she also called before arrival. He mediately assess my situation and gave me numerous options that I can choose according to my budget at the time. He was very professional and ensured that the area was clean before he left. Before leaving he explain all the repairs and had me test the door to ensure that I was pleased with the repair. In addition he offered additional products and services that I could use to avoid any future problems but did not force any of them. Overall I am extremely pleased with their services, The speedy results and the professionalism of their team member Anthony.
- Abby Lopez
Cleveland, OH
Knowledgeable technician. Efficient and professional.
- Bejaka Barton
Cleveland, OH
My husband and I were very pleased with our Technician, Bill Adamini. He was friendly, very knowledgeable and explained exactly what was wrong with our garage and what he needed to repair to make it work better. He did a detailed analysis and gave us three different repair options. Our garage works much better now.
- Helen Friel
Cleveland, OH
I originally planned to have the Stanley garage opener repaired. Your technician, Paul Broschk, explained in detail, that repair was not possible, and recommended replacement. In addition his evaluation of the garage components, which were old and loose, also indicated replacement. Although I was not prepared to spend $1,100.00 at this time, his recommendation made good sense. After Paul completed the work, he went through the operation with me to insure everything worked properly.
- Donald Hubbell
Cleveland, OH
Honestly I needed a garage door 10 years ago, Precision installed my garage door in less than 3 hours, and the technician Chris was friendly and helpful, Jeffrey Ware met all of my needs and concerns Thank you much, I will definitely recommended Precision to all my friends.
- Pamela Harris
We really appreciate your feedback Mrs. Harris. We do our best to provide a positive experience for our customers. Please enjoy your new garage door and do not hesitate to call for any future concerns. Please do tell your friends and family about Precision Door.
Cleveland, OH
Paul arrived as scheduled and performed an OUTSTANDING job. Prior to beginning, he asked me how old was my garage door. I had NO idea. I just moved into the house in May 2015. I was concerned that critics could get in through the 4" opening in the weather stripping. Paul explained the things that could also go wrong at any time. Although I was not expecting to pay the amount I did, PAUL made me feel COMFORTABLE AND SECURE for LIFE. He assured me that if I had any problems, just give him a call. Thank you very much for sending an HONEST, EFFICIENT, POLITE, AND EXTREMELY PROFESSIONAL TECHNICIAN. Sincerely,
- Gwen Miller
Thank you for your feedback Mrs. Miller. Our goals are to fix your door right the first time and for you to be 100% satisfied upon completion of the job. Please share your experience with others.
Cleveland, OH
Paul's communication and work was excellent. I was very pleased with the results.
- Janis Mcgowan
Cleveland, OH
Technition was great. Knowledgable, friendly. however, Charges were excessive.and exorberant. $ 99.00 for 26 dollar battery is hiighway robbery. Dan lozano
- Dan Lozano
Cleveland, OH
Paul did a very good job in a timely, courteous and efficient manner.
- Barbara Rucker
Cleveland, OH
They came out the same day I called with my problem. The tech, Will, was very professional and fixed everything in a very timely manner, he explained every step. I would highly recommend this company. Thank you!!
- Serena David
Thank you for your feedback Mrs. David. In most cases, we are able to provide same day service, one of many things our competitors can not do. Our goal is 100% customer satisfaction. Please tell others about your experience with Precision Door.
Cleveland, OH
Matt came on time, and was friendly, courteous and informative. The problem: the garage door was was opening and closing erratically. Matt diagnosed the problem as a misaligned sesnsor, and he fixed it. We're very pleased with the service.
- Louis Newman
Thank you for your feedback Mr. Newman. We are pleased Matt was able to solve your problem.
Cleveland, OH
Zoran provided highly professional and quick installation/repair service. Very knowledgable on all things garage door related, highly recommend
- Daniel Brady
Cleveland, OH
Zoran Jovanovic came out, not because there was anything wrong with the functionality of my garage door, but because I unknowingly wiped out the frequency of my remotes and I was unable to open my garage door. UGH! Zoran showed patience and perseverance while working on a job that wasn't that easy... and this was on a Saturday. When I initially spoke with the operator, i mentioned that I needed to leave my home at a certain time to visit my Mom in the hospital. Zoran arrived early, completed the job and I was on my way in plenty of time. Thank you, Zoran! And thank you, Precision!
- Susan Myers
Thank you for your feedback Mrs. Myers. We are pleased Zoran was able to solve your problem and allow you make it in time to visit your mother. Our goal is 100% customer satisfaction.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Zoran Jovanovic came out to inspect and repair my garage door. He explained how my garage door should work and made the needed repairs. He was polite, very helpful and completed the work promptly. I would highly recommend Precision Door and Mr. Jovanovic. He did a wonderful job!!
- Susan Steinemann