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about Precision Garage Door in:
Broadview Heights, OH
Precision Garage Door of Clevelandhas received 97 reviews, averaging 4.96 Stars:
Broadview Heights, OH
Thank you for taking time to review your experience with us. Short and sweet.
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Broadview Heights, OH
I found Precision on Angie's List and called about 7pm the coldest night of the year. Will came out in about an hour, calling me earlier to give me his arrival time. Within another hour the new springs were installed and I could park my car in the garage again instead of outside in the -2 weather. The service was professional, thorough and friendly. I would definitely use them and again and recommend them.
- Mary L
Thank you for your feedback. Our goal is 100% customer satisfaction so our technicians brave the cold weather to provide the highest level of service possible to you, the homeowner. Please share your experience with others.
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Broadview Heights, OH
Your Tech Matt Petroff did a great job explaining the work that would be done and what he recommended. He did not push any service or additional repairs after his recommendation like other sales/tech reps form other companies which was a nice change of pace. Matt did a great job with the servicing the door, installation of new parts and clean-up.
- Russell Musille
Thank you for your feedback Mr. Musille. Our goal is 100% customer satisfaction and fixing your door right the first time. Our technicians try to educate our customers empowering them to make a wise decision on the repair. No high pressure tactics. Please share your experience with others.
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Broadview Heights, OH
My garage door opener needed replaced after many years of use. Will came, and explained everything to me -- including some upkeep advice. It was much appreciated. The new garage door opener was installed in less than two hours. It is so quiet compared to the old one, and seems to be of excellent quality. Will was very professional. I appreciated his honesty and his patience in handling the installation.
- John Klems
We appreciate your feedback Mr. Klems. Our garage door openers are super quiet, so quiet you may not realize it is opening or closing. !00% customer satisfaction is our goal.
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Broadview Heights, OH
Matt was extremely professional and considerate. He called me in advance of arriving to inform me that he was on his way. When he arrived, he looked over my garage door opener and told me what needed to be done. In all of his dealings, he was honest, professional and trustworthy.
- Melody Maryanski
We appreciate your feedback Mrs. Maryanski. We are pleased Matt was able to make you feel comfortable and also confident in his ability to repair your garage door. Thank you for choosing Precision Door.
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Broadview Heights, OH
Good service
- Marge Corcoran
Thank you for your input Mrs. Corcoran
Broadview Heights, OH
Very professional and fast.
- Patrick Monnolly
Thank you for your input Mr. Monnolly.
Broadview Heights, OH
Bill Adamini was very helpful in getting our problem solved.He was very professional and on time. He stayed to make sure I was satisfied and that everything was in working order. I am very pleased with their garage repair work and recommend their service.
- SURESH PEDAGANDHAM
We do our best to provide prompt, professional and courteous service to our customers. Our goal is 100% customer satisfaction. We are pleased Bill was able to provide that for you.
Broadview Heights, OH
The technician Z provided excellent service as well as a friendly and informative manner. I called immediately after the door broke at 3pm and Z was here in less than 30 minutes. I couldn't have been more pleased by the service performed and Z's friendly nature! Thank you very much! Yes, a definite 5 stars!
- Gina Kempen
We appreciate your feedback Mrs. Kempen. Our goals are to "fix your door right the first time" and for you to be 100% satisfied.
Broadview Heights, OH
Our current garage door opener was 20+ years old and chose to fail today Monday March 3, 2014 as I was leaving for work. It closed down to about 2 feet from the ground and would not move up or down. I could not get the pull chain release to work so I could close it the rest of the way. I selected Precision based on their A rating on Angie's List and their proximity to my home. I was pleasantly surprised to get a same day service call appointment between 2 and 5. I got a call back that based on the technician having a call in Brecksville at noon my call was moved up to 1:00. Even better, Bill called me at 12:10 and asked if he could arrive earlier, which was fine because I work in Brecksville. Bill was at the house when I arrived and proceeded to diagnose the problem. The large gear that moves the chain to lift the door was stripped. Bad news the opener was so old that it did not have the safety sensor that is required by code and he was prohibited from repairing the gear. We had to get a new opener. Bill showed me the models available with the full installation price including tax. I selected the base model LiftMaster .5 hp belt drive and Bill got to work installing it. He was finished just before 2:00 PM so I missed minimal time from work. He was very professional and courteous. Bill even set up the HomeLink transmitter in my car before he left. Overall this was a very good experience.
- Lucia Janoch
Thank you for your feedback Mrs. Janoch. Angies List is an excellent referral source for us. We do our best to make the service a pleasant experience for our customers. Our technicians are very respectful of your time.
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Technician: Bill Adamini
Broadview Heights, OH
THANK YOU, BILL!!! Bill was at my house 15 minutes after I called in a panic due to my spring breaking, locking me in my garage. He was very knowledgeable, fast and courteous. I will recommend Bill and Precision Door Service to all who are in need of this type of service as I did. Thanks, Karen McPherson. ;)
- Karen Mcpherson
Thank you for your feedback Mrs. McPherson. Now that is really fast service!!! One of beautiful things about this job is from time to time we actually are heroes. We get to rescue people. What an awesome opportunity. Thank you allowing us to be of service.
Broadview Heights, OH
I was very satisfied with the service provided by Precision Door. I can easily understand why so many people rate them so highly. Zoran was outstanding.
- Jim Birk
Thank you Mr. Birk, Our goal is 100% customer satisfaction. We really appreciate customers willing to review their experience with Precision so others will know we are the best garage door service company in this area.
Broadview Heights, OH
My garage opener finally died and Precision was there fast to provide a solution. Matt was professional and great to work with. He explained everything very clearly and provided many options. The best path was to get the opener replaced, which Matt did right there and then. I am glad I called Precision.
- Jeff Roth
We appreciate your input Mr. Roth. We provide prompt, professional and courteous service to our customers. Matt is really good at providing different options and helping the homeowner choose the best solution for his/her needs. We are glad also that you called Precision Door. Please tell others about your experience with us.
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Operations Manager: Brad Buzzelli
Broadview Heights, OH
Found you in the yellow pages. Confirmed my choice thru Angies List. Technician was on time and found my opener was beyond repair. He patiently explained the problems, likely causes and suggested the solution. After answering my questions I gave the OK to replace the opener, rollers and cables. Zoran represented your Company well. I hope I wont need his services anytime soon but if I should I will call Precision.
- Carl Eppich
Thank you for your feedback Mr. Eppich. Angies List is a good referral source for us. Zoran is a very patient person and understands the importance of talking to customers vs. talking at them. We are pleased Zoran was able to solve the problem.
Broadview Heights, OH
Bill was very knowledgeable and very professional. He explained everything that was wrong and there were no hidden surprises. His workmanship was excellent. To me, I will definitely call Precision Door Service for any future work. Thank you.
- Jane Schuster
We appreciate your feedback Mrs. Schuster. Please tell others about your experience with Precision Door.
Broadview Heights, OH
Very professional. Did a great job installing the new garage doors.
- Rima Chehade
Thank you for your feedback Mrs. Chehade.
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Broadview Heights, OH
The service technician was prompt, professional,diagnosed and solved the problems immediately. Matt is definitely an asset to your company. Thank you!
- Bonnie Villari
Thank you reviewing your experience with Precision Door and Matt. Glad we were able solve your garage door issues.
Broadview Heights, OH
Bill did an excellent job. He gave a price comparison on wherever to fix our liftmaster door opener or install a new one. We chose to install a new opener and the liftmaster belt drive is so quite and we can hardly hear it compare to te liftmaster chain drive. Bill did amazing work. Bill is honest, hard working, and reliable. Would highly recommend him to others. Thanks again for fixing our garage door. Excellent job Bill.
- Sam Kiderman
Thank your for your feedback Mr. Kiderman. Another satisfied customer compliments of Bill. We try to provide the best solution to our customers, so they will have some peace of mind regarding their garage door. Please recommend us to friends and family.
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Broadview Heights, OH
Paul was a great technician. He assessed the door and gave some great recommendations. He fixed our door and we can finally park in our garage for the first time since we bought our house. Thanks
- Paul Lehman
Thank you for your feedback Mr. Lehman. We are happy to be of service. In the future don't wait so long to call Precision Door for any garage door issues.
Broadview Heights, OH
Matt was very considerate and helpful during my call about some trouble with my opener. I had to go out of town, but he was there the next day, and my opener was repaired when I came home. Thanks.
- Chuck Morrow
Thank you for your feedback Mr. Morrow. Matt does an awesome job. We provide prompt, professional service to our customers. You must have been relieved to find the opener working when you came home. Please share your experience with others.
Broadview Heights, OH
It was a pleasure to have Bill do the repair on our garage door. He was very courtious and very knowledge and explained the entire process of fixing our garage door. Your company is very lucky to have Bill as an employee. It was a pleasure doing business with your company and will continue to do so in the future. Thank you again.
- Bob Cancasci
Thank you for allowing us to repair your garage door and also for your speedy review. We strive to provide the highest level of customer service. Bill is a valued employee. Please share your experience with Precision with others.
Broadview Heights, OH
Service and availability were excellent! I was able to get someone over the same day I called and I was very happy with our repairman. He was very polite professional and knowledgeable. I think sending an email with the repairmans name and photo before he arrived was a brilliant idea! Thanks for all your help!!
- Tricia & johnathan Castro
Thank you for taking time to review your experience with Precision Door Mrs. Bravo. We thought the picture would relieve some of the anxiety one could experience with a stranger coming into your home. Our technicians are the best. We have two goals we want to accomplish. Fixing the door right the first time and for you to 200% satisfied. Thank you for your business.
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Technician: Bill Adamini
Broadview Heights, OH
I called to schedule a service appt. on a Sunday afternoon and Jim called to say he could arrive earlier than orginally scheduled on Monday morning which was perfect for our schedule. I showed him what the door was doing and he determined we needed a new opener. He also showed me that the sensors were installed improperly and now they are installed correctly. He was professional and courteous the whole time and completed the job in a timely fashion. I will recommend your company to anyone who needs help with garage doors and openers.
- Lori Skillman
Thank you for your feedback Mrs. Skillman. We truly value our customers time so it is important to arrive as soon as possible so you feel like a hostage. We provide very efficient and professional service to our customers.
Broadview Heights, OH
Very helpful and instructional. Learned a great deal about my garage door system. Assisted with all my needs. Will call again if problems arise.
- Brad Stepver
Thank you for your feedback Mr Stepver. We want our technicians to educate our customers about how a garage door works. Our goal is to fix the door right the first time. Do not hesitate to call us for any future garage issues.
Broadview Heights, OH
WOW! 24 hour service at no extra charge! That captured my attention in the Yellowbook. I also liked going on the internet to see the picture and bio on the serviceman coming out to my house late at night. I was not disappointed with the serviceman. The truck was marked well and he had identification on. Bill Adamini was very professional, knowledgeable, explained everything well so I could understand the problem. I had 6 options to pick from and Bill explained each one in detail. Bill went above and beyond the normal expectation of a sales/repair technician in performing his job. Because of my handicap, Bill offered to do several things for me (like going up the stairs for the detergent) which was extremely appreciated. I have already told several people about the fantastic service I received from Bill. Since my new garage door would take 3 days to come in, he came back the next day to replace several parts (spring and hardware) so that I could get my car out of the garage. Bill is very well trained and has a super personality!
- Suzanne Fechko
THANK YOU FOR YOUR FEEDBACK MRS. FECHKO. WE UNDERSTAND THE ANXIETY HOMEOWNERS MAY EXPERIENCE WHEN A TOTAL STRANGER COMES TO THEIR HOME, THAT IS WHY WE POST OUR TECHS PICTURES ON THE WEBSITE. WE DO OUR BEST TO EXUDE PROFESSIONALISM. BILL IS A VERY CONSCIENTIOUS YOUNG MAN SO I DOESN'T SURPRISE THAT HE WAS KIND TO YOU. PLEASE DO SHARE YOUR EXPERIENCE WITH PRECISION AND BILL WITH OTHERS. THANK YOU FOR USING PRECISION.
Broadview Heights, OH
Bill did a very good job on what needed to be fixed. My door works better that ever.
- Elaine Geringer
Broadview Heights, OH
Matt was very knowledgable and efficient. He did a great job replacing all the parts and motor. I am very pleased with his professionalism.
- Chuck Morrow
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Broadview Heights, OH
Professional and personable technician. Great service. Thanks
- gary diehl
Broadview Heights, OH
The sevice we received was prompt and professional.
- George Ammar
Broadview Heights, OH
Al made my door nice and quiet
- Cathy Mead
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Overall friendly and did a good job.
- Sunil Thomas