Garage Door Repair in Greater Cleveland, OH - Page 12

Kevin Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for comming out so soon. Our son hit the garage track with his car door backing out. The gentlemen came.,looked gave us a very fair price. And did the repairs on the spot. Thank you again for getting here so soon.

Sharise Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good morning, To start the operator that answered my call to place an appointment was extremely nice and professional. Al my technician was very nice, polite and professional. I appreciate the call to let me know he was on his way to my home and was greeted with a good morning upon answering his call! I love that he arrived with a uniform and a work vehicle to assure me he was with the company and made me comfortable to give him my payment information. He answered all of my questions with confidence and professionalism. He gave me free quotes for a new door and motor. I am glad that I decided to go with this company for my garage door needs! He worked quickly and did not leave a mess. I highly recommend Precision.

Toni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Bill arrived earlier than expected which was perfectly fine with me. He was professional, knowledgeable and extremely effecient and most importantly HONEST!!! If there were six stars I would have rated him all six.

Lucille Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick respond Professional. Answered all question and concerns.

C Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company! Super friendly and helpful on the phone when scheduling an appointment. Came out bright and early to help with our garage door that wouldn't close. Bill got to our house early and got started right away, he even gave us tips so that the problem wouldn't happen again. This is the only company we will use from now on!! Thank you!

Philip Abel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Franks was beyond prompt and called early. He was very personable, knowledgeable, and extremely helpful. He efficiently and quickly replaced the garage door broken spring, and clearly explained existing issues and needed maintenance. Highly recommend the company.

Alexandra Turnea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door wouldn't open. The technician came and the the inspection, and we knew that just for coming out and performing the inspection, it would cost $65. The technician explained to us that the total cost would be $800 to fix everything. We have a home warranty, and part of the warranty process is to call the home warranty and have the on-site technician speak to the representative, in order for the home warranty representative to determine if we (as homeowners) could be reimbursed for services rendered; this required the technician from Precision to speak to the home warranty representative, which took less than 3 minutes. After discussing what work needed to be done for our garage exactly, we (me & my partner) stepped away to discuss what to do. The technician actually started taking equipment/tools out of his van and was preparing to start work, but we had not given our permission or approval for him to start work. We decided to get a second opinion and when we told the technician, he got very hostile and upset that we even wanted a second opinion - almost that he took personal offense that we didn't trust him or his assessment of the situation. As he was becoming more unfriendly towards us by the minute, we just wanted him gone & out of our house. My partner settled the invoice quickly -- the technician failed to explain what (and how much) we were being charged for. Later that day, we received a copy of the invoice via email which had a spot for the homeowner to sign as their way of "approving" the work and amount charged. We never signed the invoice -- it was a slash mark made by the technician. The technician actually double charged us: $65 for the inspection and another $65 for "Labor - phone call with home warranty." As previously noted, the phone call lasted for less than 3minutes. Also, the phone call should be considered as part of the "inspection" fee -- since he simply explained what the issue was with our garage door. My partner called the 1800 number several times and was routed to the billing department. He left several messages and still has not received a follow-up call. I called and asked to speak to a manager. One was in a meeting, and I left my information for them to call me back. After a week of not hearing back, I called again, and spoke to a representative who conveyed my message to a manager. They said they would send us a check of $65 to refund the "labor" portion. It's been a few weeks and we still haven't received the refund check. Personally: I do not recommend this company. You have a right to a second opinion and companies should not overcharge you or bully you into using their services.

William Kravitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill was awesome, and right on time. Even called to let me know he was on his way. Service was super fast and efficient, he never tried to up sell me on parts I didn't need. He noticed a bad cable during his inspection and replaced it immediately. 5 year warranty on parts parts labor just can't be beat! Lifetime customer right here. I will happily recommend these guys to anyone with a garage door issue! Thanks!

Bob Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast friendly service. The technician was out and made the repair in less than 24 hours from when they were called.

Diane Sebian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door before and always been happy with their service. They are prompt and I know who is coming in advance. Paul was terrific and replaced the door opener and helped reprogram our car remotes. He was super helpful!

Kurt Wening

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the pleasure of having Bill come to my home for a repair service the same day I called to schedule. What a great Company this is and what a great guy bill is. He performed the job quickly and efficiently. Since I had been thinking of replacing/upgrading my garage door, Bill was able to give me a price estimate, so now I know this is a possibility in the near future from Precision Door Service.

Jackie Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good job in a timely manner

Dan Yanick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech arrived on time, price very expensive. Tech did not do (25 point inspection) as soon as he left I closed the door the garage door motor blew up, (coincidence) could be. Offered to sell me a new opener for $655 which seems high. Had to call tech Back the next day because tension springs were uneven which he should of noticed 1st time around. When he did come back he wanted to charge me $110 to replace it. Was not comfortable with this company.

Freddie Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased because they came out the same day and completed the work. I just gave a recommendation to my friend who is looking for someone to do her garage.

Sandy Benz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so thankful for Paul stopping by and fixing my garage door. Also thank you for meeting my budget. I need to get rid of the darn mouse. Once it is gone then I can get the weather strip replaced. Otherwise it will do the same thing to the new one too.

Ciaran Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was amazing. Quick response time, efficient, knowledgeable and friendly. Will definitely look to you all for any future services needed. Thank you!

Keara Mullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This morning, Paul from Precision came out to my house to look at the garage and give me an estimate for new doors. He was right on time, even at 8:00 in the morning, and came right at the beginning of the two hour window. He was very friendly and knowledgeable. I felt comfortable asking questions, and confident that he addressed my concerns. I put down a deposit, and am now awaiting the doors to be delivered for installation. The process has been easy and pleasant so far, and I have no doubt I will still be able to say that after the project is done. Paul is awesome!

Queotto Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jim Boland was very professional and friendly. He called to asked if he could come early. Once he arrived, he solved the problem and fixed it in a timely manner. This was exceptional customer service Thank you

Nancy Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Technician was friendly and considerate.

Evenly Troha

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John was amazing. He explained everything he was doing and was very professional. He mentioned the pro s and cons of an older door and what might need fixing next and quoted me for a new door. I can now lock my door for the first time in years! Thank you!

Byron Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and the Tech. did a fantastic job. Got here five hours earlier than scheduled.

Alan Sicherman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Came as promised, was friendly and polite, fixed problem quickly and without any fuss. Good job, thank you.

Pat Malnar

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Paul Broschk worked on my garage door today and came at the scheduled time, was very polite and friendly and performed the repair in a professional and timely manner. If needed, I would ask for Paul to return to take care of my garage door needs. He is a great asset to your company. Thank you very much, Pat Malnar

Carey Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was the best and very efficient. I would highly recommend your company to anyone.

Crystal King

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was quick and professional. I was very satisfied.

Bill Bero

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John explained what he did and solved are problem

Bill of South Euclid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy called first and arrived on time. He looked over the problem , then discussed the different options we had. At no time was there high pressure to do anything but the least to put the door back into operation. Bottom line we got a new opener with limits and two door spring. He left the garage clean . We have found a new garage door service company. THANK YOU ANDY.

Delbert Chapman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and courtesy explained everything and made sure I understood what was going to happen and that I was satisfied

Garth Ireland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional, knowledgable, Timely response and timely service, Would definitely recommend.

Richard Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and friendly service. Greg Carden called to see if he could come early. It was a blessing he did. Recommend the company to everyone. The charges was reasonable. Greg was very knowledgeable.