Garage Door Repair in Greater Cleveland, OH - Page 12

Robin Cottingham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Called Precision to repair my garage door which was knocked off track. This is my second time using the company. It was easy and efficient to set up the appointment, they responded quickly and did a great job repairing my garage door. The Tech was professional, friendly and competent. I would recommend Precision and will call them in the future should I have a need.

Scott Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good Day, Very unhappy with your quoting process for garage door openers. I informed the representative who placed the order that the garage had 2 single doors. The representative only quoted 1 garage door opener, including 2 remotes, battery backup and keypad & tech visit charge. Imagine our surprise when the tech showed up to install and he said we needed 2 garage door openers. Apparently, one garage opener can not open 2 single garage doors, which makes sense, but I was never informed of that information from the representative who provided me the quote. As a result and based on the quote the representative provided on the phone, we downgraded from 1 belt driven opener to 2 chain garage door openers. Very misleading and a huge disappointment. Our company will not recommend nor do business with you guys again.

Kat Courtney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg was awesome! He did great work under suboptimal conditions. Very friendly, helpful & professional.

Ray W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quickly set up an appointment online via chat. Tech arrived promptly at the scheduled time. Tech Al was able to quickly pinpoint all of the adjustment issues with an old garage door that has been out of whack and troublesome for years. Quickly reset the door and springs, straightened everything out, adjusted the tension setting on the opener, and everything now operates nice and smooth. Don't know how how much more life is left on the ancient springs, but I do know if I need further service, Precision will get the call. Great service, reasonable price, would recommend to anybody. Thanks

Jack Renck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Price was high, but so far the quality is good! Service done 2 days ago.

Chris Ronayne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Your team are total pros at Precision. The service representative who repaired our garage door was on time, professional, knowledgeable and courteous. Precision lives up to its name and epitomizes service. We’ll used you again!

Carol Keehn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found your ad in the Yellow Pages and it seemed like your company was the right one to contact. You were able to come fix my door very quickly the same day. Your technician was super and completed the work within an hour. Thank you for your excellent service! Carol Keehn

Dennis Czerwony

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

quick and courteous service / technician very professional. replaced garage door opener. Dennis and Helen Czerwony

David Anderson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony showed up fifteen minutes early, was polite and got right to the job at hand. Within thirty seconds had the problem diagnosed and fixed. The fee was very reasonable and Anthony was on his way within fifteen minutes. It was a pleasure dealing with him. I would not hesitate to call Precision Door again and will tell family about my experience.Word of mouth is the best advertising.

Debra Ervin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My Garage Door spring had broke and I needed a lock put on my garage so if the lights goes out my car would not be stuck in the garage. Service was great and I am satisfied. Thank You

James Yenchus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

First off you had a person answering the phone not a machine. The woman I spoke with was helpful and set up an appointment for that day. The time was 2 to 4 but Al was in the area and knew he'd be driving by early so he called and asked to come earlier. Al was a true pro, he took care of my problem quickly and had the door working properly again. Time between my call and a repaired garage door was less than 2 hours, now that's service! Thanks!

Kevin Daniels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for comming out so soon. Our son hit the garage track with his car door backing out. The gentlemen came.,looked gave us a very fair price. And did the repairs on the spot. Thank you again for getting here so soon.

Sharise Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good morning, To start the operator that answered my call to place an appointment was extremely nice and professional. Al my technician was very nice, polite and professional. I appreciate the call to let me know he was on his way to my home and was greeted with a good morning upon answering his call! I love that he arrived with a uniform and a work vehicle to assure me he was with the company and made me comfortable to give him my payment information. He answered all of my questions with confidence and professionalism. He gave me free quotes for a new door and motor. I am glad that I decided to go with this company for my garage door needs! He worked quickly and did not leave a mess. I highly recommend Precision.

Toni

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician, Bill arrived earlier than expected which was perfectly fine with me. He was professional, knowledgeable and extremely effecient and most importantly HONEST!!! If there were six stars I would have rated him all six.

Lucille Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick respond Professional. Answered all question and concerns.

C Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great company! Super friendly and helpful on the phone when scheduling an appointment. Came out bright and early to help with our garage door that wouldn't close. Bill got to our house early and got started right away, he even gave us tips so that the problem wouldn't happen again. This is the only company we will use from now on!! Thank you!

Philip Abel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Franks was beyond prompt and called early. He was very personable, knowledgeable, and extremely helpful. He efficiently and quickly replaced the garage door broken spring, and clearly explained existing issues and needed maintenance. Highly recommend the company.

Alexandra Turnea

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door wouldn't open. The technician came and the the inspection, and we knew that just for coming out and performing the inspection, it would cost $65. The technician explained to us that the total cost would be $800 to fix everything. We have a home warranty, and part of the warranty process is to call the home warranty and have the on-site technician speak to the representative, in order for the home warranty representative to determine if we (as homeowners) could be reimbursed for services rendered; this required the technician from Precision to speak to the home warranty representative, which took less than 3 minutes. After discussing what work needed to be done for our garage exactly, we (me & my partner) stepped away to discuss what to do. The technician actually started taking equipment/tools out of his van and was preparing to start work, but we had not given our permission or approval for him to start work. We decided to get a second opinion and when we told the technician, he got very hostile and upset that we even wanted a second opinion - almost that he took personal offense that we didn't trust him or his assessment of the situation. As he was becoming more unfriendly towards us by the minute, we just wanted him gone & out of our house. My partner settled the invoice quickly -- the technician failed to explain what (and how much) we were being charged for. Later that day, we received a copy of the invoice via email which had a spot for the homeowner to sign as their way of "approving" the work and amount charged. We never signed the invoice -- it was a slash mark made by the technician. The technician actually double charged us: $65 for the inspection and another $65 for "Labor - phone call with home warranty." As previously noted, the phone call lasted for less than 3minutes. Also, the phone call should be considered as part of the "inspection" fee -- since he simply explained what the issue was with our garage door. My partner called the 1800 number several times and was routed to the billing department. He left several messages and still has not received a follow-up call. I called and asked to speak to a manager. One was in a meeting, and I left my information for them to call me back. After a week of not hearing back, I called again, and spoke to a representative who conveyed my message to a manager. They said they would send us a check of $65 to refund the "labor" portion. It's been a few weeks and we still haven't received the refund check. Personally: I do not recommend this company. You have a right to a second opinion and companies should not overcharge you or bully you into using their services.

William Kravitz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bill was awesome, and right on time. Even called to let me know he was on his way. Service was super fast and efficient, he never tried to up sell me on parts I didn't need. He noticed a bad cable during his inspection and replaced it immediately. 5 year warranty on parts parts labor just can't be beat! Lifetime customer right here. I will happily recommend these guys to anyone with a garage door issue! Thanks!

Bob Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast friendly service. The technician was out and made the repair in less than 24 hours from when they were called.

Diane Sebian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have used Precision Door before and always been happy with their service. They are prompt and I know who is coming in advance. Paul was terrific and replaced the door opener and helped reprogram our car remotes. He was super helpful!

Kurt Wening

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the pleasure of having Bill come to my home for a repair service the same day I called to schedule. What a great Company this is and what a great guy bill is. He performed the job quickly and efficiently. Since I had been thinking of replacing/upgrading my garage door, Bill was able to give me a price estimate, so now I know this is a possibility in the near future from Precision Door Service.

Jackie Wright

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good job in a timely manner

Dan Yanick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech arrived on time, price very expensive. Tech did not do (25 point inspection) as soon as he left I closed the door the garage door motor blew up, (coincidence) could be. Offered to sell me a new opener for $655 which seems high. Had to call tech Back the next day because tension springs were uneven which he should of noticed 1st time around. When he did come back he wanted to charge me $110 to replace it. Was not comfortable with this company.

Freddie Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased because they came out the same day and completed the work. I just gave a recommendation to my friend who is looking for someone to do her garage.

Sandy Benz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am so thankful for Paul stopping by and fixing my garage door. Also thank you for meeting my budget. I need to get rid of the darn mouse. Once it is gone then I can get the weather strip replaced. Otherwise it will do the same thing to the new one too.

Ciaran Fitzgerald

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Anthony was amazing. Quick response time, efficient, knowledgeable and friendly. Will definitely look to you all for any future services needed. Thank you!

Keara Mullen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This morning, Paul from Precision came out to my house to look at the garage and give me an estimate for new doors. He was right on time, even at 8:00 in the morning, and came right at the beginning of the two hour window. He was very friendly and knowledgeable. I felt comfortable asking questions, and confident that he addressed my concerns. I put down a deposit, and am now awaiting the doors to be delivered for installation. The process has been easy and pleasant so far, and I have no doubt I will still be able to say that after the project is done. Paul is awesome!

Queotto Hicks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jim Boland was very professional and friendly. He called to asked if he could come early. Once he arrived, he solved the problem and fixed it in a timely manner. This was exceptional customer service Thank you

Nancy Hart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service. Technician was friendly and considerate.