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Ryan Freeman

Ryan Freeman
Technician
Reviews: 179
Average: 4.97 stars
Background: 7/17/2012
Drug Test: 7/17/2012
Ryan Freeman has received 179 reviews, averaging 4.97 Stars:
1 2 3 4 5

Ryan Freeman's Bio:

Ryan is known as a diligent and thorough technician that is very reliable. He's a family oriented gentleman that has two young boys with his high school sweetheart. Mr.Freeman enjoys camping and outdoor events with his family and friends when hes not working.

Review:

We had an emergency situation when one of our springs broke and I could not manually lift the door to get our car out. I called one company which could not come for three days ("It's Friday, you know!"), another did not return the message I left on their voice mail, and Precision which did not have an available technician but since one would be leaving work in a short while at the end of his work day, he stopped and completed the repair in a quick and very friendly manner. I'm VERY impressed with your service and though the charge was a lot of money for someone on a fixed income, it was less than I'd paid for the same repair 3 years earlier. Ryan was the repairman and I can't compliment him and your company enough. Many thanks. Jim Morgan

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A Response from: Jeffery Ware

Thank you for your feedback Mr.Morgan. We have many business practices that separate us from our competitors,one being able to respond to a call sooner than anyone. Our technicians are willing to go that extra mile to provide the highest level of customer service possible. We value our customers and want them to continue to let us be the garage door company of choice.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Bill was thoughtful enough to call and schedule an appt sooner than our original promise time. He did a great job fixing our problem in order for us to use our door until we could order a new one. He walked us through many options and we ordered that day.

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Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

Ryan did a great job installing our new garage door. He was diligent in performing the job especially considering the very cold and snowy conditions. Would recommend his good work ethic and knowledge of installation and products used.

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A Response from: Jim Boland

We appreciate your feedback. Our technicians are prompt, professional and courteous.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

good service

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Thank you for calling ahead and arriving on time. The technician, Ryan was very curious and explained all of the repairs needed.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

You exceeded my expectation. My installer called before arriving and his work was impeccable. I feel I received great value for my dollar. Keep up the good work.

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A Response from: Jeffery Ware

We are pleased Ryan was able to provide a positive experience for you Mr. Weinberg. Our goal is 100% customer satisfaction.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Service was excellent. The gentleman was on time, very considerate, and showed quality in his skills. He explained what he was going to do and did all he said was to be done. Afterward, he went over all the changes and asked if I had any questions. He assured me that if anything went wrong that the company will take care of the matter immediately. I do appreciate your company and the people who represents Precision Doors.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

From the first call to the company to the installation of the garage door, Precision Door and its staff were professional, reliable, and personable.

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A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision Door. Prompy, professional and courteous service is one thing that separates us from our competitors.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Definitely a five star operation. Ryan took care of everything needed (sprocket assembly replacement) for the quoted price, and we are quite thankful for weekend service at a fair price. The only glitch was some miscommunication on the dispatch side. We were told that Ryan would arrive between 11:00am and 1:00PM, and that he would be calling us at 11:00. One o'clock came and went, and we still hadn't heard from or seen anyone from Precision. My wife called again at 1:00, Ryan called us at 1:20, and he made it to our house around 2:00PM. Everything was completed in under an hour. Not bad. Precision is now our Garage Door Service provider of choice. Great job!

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Service Provided:
Garage Door Opener Repair

Review:

I've had trouble with the garage door and opener a few times over the past year. I had another company perform those services, but I decided to try Precision Door this time. Paul thoroughly inspected the garage door and opener. His evaluation explained why I've been having trouble. A new, lighter weight door and a new opener have been ordered. It will be good to not worry about future door problems. Paul was friendly and personable. He's a good ambassador for Precision Door.

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Service Provided:
Garage Door Opener Repair

Product:
Garage Doors

Review:

My installer worked quickly and gave me detailed instructions as to the care and maintenance of my door. Everyone showed up on time (which does not happen often)!

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A Response from: Jeffery Ware

I am sure all of us have experienced being held hostage by a service provider at one time or another. That is why it is vitally important for our technicians to be on time or, if necessary, communicate with our customer that they are running behind schedule. We want our visit to be positive one.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

5 stars. I have been very pleased with Precision personnel, from the initial callback to the visit from Al who inspected our old door and opener to today's installation by Ryan. Each one has been professional, polite, and efficient. Everything was explained well, with the assurance that they would follow up if any questions came up. Top notch company. Thank you.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Technician did a great job! Ryan was excellent. Your company should be proud to have an employee like Ryan. Price was slightly high. I am happy that you were able to send a tech. to fix the problem today. With appreciation, Joe

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A Response from: Jeffery Ware

Thank you for your feedback Mr.Dudussery. Our goal is 100% customer satisfaction and we are pleased Ryanwas able to provide that.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Everyone at PDS from the receptionist to the technicians were wonderful! While I originally called in regards to a repair for my opener but I ultimately decided to replace the opener and door . Both Al Fleming and Ryan Freeman where very professional and technically proficient. They took their time to listen to me and answer all my questions. Great Job!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Dziekan. We want your experience with us to be a positive one from beginning to end. All of our technicians are prompt, professional and courteous. The last statement is what really sets us apart from our competitors, we actually listen to our customers. Thank you for choosing Precision Door and please tell others aboutus.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

It's always a pleasure to write a good review on a job very well done. Ryan came out to help decide what could be done with a very noisy 18 year old garage door opener. Since worn out gearing/bearigs were unlikely to improve with more grease or oil lubrication I picked out an replacement opener package. Ryan provided the details without "pressure" to help choose a new system. The installation was quick and clean. Ryan helped set up the in car remote and helped rehang an item that was next to the new opener. Professional and customer focused....with a solid product. Neighbors will be told who to go to for garage door problems

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Vik. Likewise, it is always a pleasure to read and respond to a good review. We understand that customer do not want to be sold, they want to buy, so there is pressure. Our technicians take customer service very serious and know how important it is to my partner and myself. Thank for choosing Precision Door and please tell others about us.

Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Ryan was very nice when he arrived I'm glad I chose precision he did a great job fixing my garage door. I give this company a five star

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A Response from: Jeffery Ware

Thank you for choosing Precision Door.

Service Provided:
Garage Door Repair

Review:

I found your business through Angies List and really appreciated your responsiveness (I had called others). I was impressed with the professionalism of the technician that came out to fix the broken spring. But I was most impressed with the commitment by your company to make sure I was completely satisfied by taking care of an unresolved weatherstripping install issue. I would definitely recommend your company to others.

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A Response from: Jeffery Ware

We appreciate your feedback. Angies List is a great referral source for us. Our goal as a company is for our customers to be 100% satisfied throughout the whole process, from the initial phone call to our service center all the way to the technician leaving the driveway. No problem is too big or too small to us. I will certainly share this with Ryan, your technician. Thank you for choosing us and please tell others about Precision Door.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Thank you Jim, you have great team of highly professional workers. I am very happy with my garage door and would recommend your company to my friends and family. I have only one suggestion, the original trim on the outside frame of my garage door was little wider than your replacement trim which requires me to paint the frame. I am sure that is something you can easily accommodate, I know trims come in various widths. Thank you.

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A Response from: Jeffery Ware

Thank you for your feedback Christine. Indeed, we do have a great team who are really conscientious about their work. As for the stops, unfortunately some of the older doors have the wood stops, which are slightly wider than the more modern stops. We hope it is not to much of an inconvenience to you.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

5 Stars! Fast, knowledgeable, friendly. Door looks great!

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A Response from: Jeffery Ware

We appreciate your feedback. Our goal is 100% customer satisfaction.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Srvice men were puntual and efficient . Took thre time to explain tje service and the poduct instlalled or repaired.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Lurie. We understand how important your time is and want to be respectful of that. Our goal is 100% customer satisfaction.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our recent experience with employees of Precision Garage Door from Jennifer, the girl who answers the phone, to Bill Adamini, who was the first person to our home and untimately to Ryan Freeman who installed our new garage door was wonderful! They conducted themselves as professionals at all times and completely and thoroughly explained all of our options. I will definitely recommend Precision Garage Door to all of our family and friends. I give them five stars without hesitation!

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A Response from: Jeffery Ware

Thank both of you for such an awesome review. Being one of the owners I am quite pleased to know our team is carrying out our mission of providing the highest level of customer service possible. We want to separate ourselves from other companies and our staff has the opportunity accomplish that. Thank you for choosing Precision Door and please share your experience with others in need of garage door repair.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

my experience with Precision door was very professional right from the start and all the way through installation of my new door, I wouldn't hesitate to use them again.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Palaic. Our goal is 100% customer satisfaction. Please share your experience with others.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ryan was punctual, professional and extremely helpful. We couldn't be more pleased with the service.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Fanter. We try to provide prompt, professional and courteous service to our customers. Please share your experience with others.

Service Provided:
Garage Door Repair

Product:
Garage Doors

Review:

I give Precision Door 5 stars...for efficiency, dependability and quality work. Thank you!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

excellent job.thank you.the door looks great.really nice installation,no mess,no fuss.very pleased.thank you.

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Borovac. We are pleased that you are satisfied with your beautiful new garage door.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I've rarely ever seen such exceptional service from a company. Both the gentleman who made the original service call and Ryan, the specialist who came out to do the work, were incredibly dedicated, professional, honest, and and passionate about their work. They genuinely seemed excited for me and were proud of the company they worked for. When it came time for the work to be done, I watched Ryan obsess over minor details long after the new garage door was in and working properly, before informing me that the work was complete. The new garage door works like a dream and looks amazing, and I'm very impressed by the affordable lifetime warranty they offer, where they replace all parts for life, free of charge, including springs. I can't sing this company's praise enough. They did an amazing job.

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A Response from: Jeffery Ware

Thank you so much for your feedback Mr. Heller. Precision Door is very fortunate to have a team of guys that really enjoy what they do and enjoy working here. It speaks to the culture we have developed, which allows the guys to take care of our customers. Our business is largely driven by customer satisfaction so please share your experience with others. Thank you for choosing Precision Door.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ryan was amazing! He came right on time, was very professional, answered all my questions, was extremely neat, and did a fantastic job! I am more than pleased and would highly recommend Precision Door to everyone!!!!!

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A Response from: Jeffery Ware

Our goal is 100% customer satisfaction Mrs. Jadus. We are pleased Ryan was able to provide that for you. Please do tell everyone about Precision Door.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

We love our new garage doors! It was a pleasure working with your company from start to finish. Our technician Ryan was knowledgeable, efficient and very nice. We will recommend you to our friends and would definitely call you again if the need arises. Thank you for such excellent service!

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A Response from: Jeffery Ware

Thank you for your feedback Mr. Barick. We want to make it a pleasurable experience for our customers from start to finish. Please do recommend us to others.

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Thank you for the quick, complete, professional service! The technician Ryan was polite, quick with complete information about my "ancient" garage door. I will certainly use your service in the future and refer Precision to other people. My daughter Ivy helped me out and knew the owner.

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A Response from: Jeffery Ware

Than Thank you for choosing Precision Door.k you for your feedback Mrs. Mitcham. We try to provide prompt, professional and courteous service to our customers.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

I am very happy with the installing of our new garage door. The installer was very friendly.

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A Response from: Jeffery Ware

Thank you for your feedback Thiel. Customer satisfaction is what we strive for.

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

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