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Read what people are saying
about Precision Garage Door in:

Maple Heights, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 31 reviews, averaging 4.97 Stars:
Review:

Thank you very much for sending a great technician for this job! He was very knowledgeable and professional. I would recommend this service, and I will keep it in my contacts for further use! Thanks again!
Annette Watts
Anthony Wise Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Paul was the technician sent out to us on December 13, 2017 to look at our 16 yr old garage door opener. He was very friendly, knowledgeable and on time! It was apparent that he was well trained and was professional in his appearance and mannerisms. He presented our options and answered our questions which gave us confidence in our choice of a new garage door opener model. The work was done in no time and he cleaned up afterwards. We are very satisfied with the service we received and especially, Paul!
John Lee
A Response from: Jim Boland

Mr. Lee, We wanted to pass along a thank you for providing a review of Precision Door and our technician, Paul. We value our customer's opinions and appreciate your taking the time to do so.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I was surprise when I called and was told a repairman could be out in an hour. He was on time and did a great job. My wife and myself were totally happy with the job he did. I would highly recommend Precision to anyone that need a garage door repair or replaced.
Phillip Franklin
William Coad Service Provided:
Garage Door Repair
Technician:
Review:

Great prompt and professional service.
Curtis Davis
Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Anthony came out to replace my garage door springs and rollers. He did an excellent job, explained what was happening and gave me 3 different quotes to choose from. I would recommend and use for any future repairs.
Sherri Wilson
Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I have to say that this is the second service I have had from your company and am just as pleased if not more so with the promptness, professionalism and customer service you provide. The gentleman Anthony that came out was very prompt in finding and solving my problem. He was friendly, courteous, respectful and professional. I have and will continue to use and recommend Precision Door. Thank you!
Charlene Kotowski
A Response from: Jim Boland

Ms. Kotowski, Thank you so much for your kind review of Precision Door. We understand how busy people get and we cannot emphasize enough how much we appreciate your taking time out of your day to send feedback for the service you received from us and our technician, Anthony. Thank you again and please don't hesitate to refer us to family and friends!

Anthony Wise Service Provided:
Garage Door Opener Repair
Technician:
Review:

The service rep (name) WILL was very professional, the repair job was a little more than I expected, but after explaining and showing me what the underlying problem was I was confident with his recommendations for the repair job.
Arthur Williams
William Coad Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Technician gave good advice. Was not overly aggressive in selling products. He listened to the response of the homeowner. Provided professional repair solutions. I may consider getting my garage door thru your company if and when you have the doors and installation on sale. Call or email me when you have a special. Thank you.
Regina Brown
Bill Adamini Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 Star for sure. Was very impressed with Bill Adamini's professionalism and willing to help especially when off the clock. Thank you so much for working with me on payment.
Wanda Jordan
Bill Adamini Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Thank you for your prompt reply to service. Paul, the tech got right on it. tAs a senior on a pension, I did hope that it would not be as expensive as it turned out. But the service was very good.
Edward Kaminski
A Response from: Jeffery Ware

Thank you for your feedback Mr. Kaminski. We always try to provide prompt service to our customers. We want to fix your door right the first time so you don't have to worry about it. Over time you will realize it was well worth the price.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My garage door opener was not working, so I googled key words "garage door opener repair". The first search result was a listing for Cleveland Garage Door (Precision). I chose Precision because of the accreditations and the great reviews on this website. The young lady who booked my appointment was very nice, knowledgeable, and very professional. Much to my surprise, within a matter of minutes of booking the appointment, I received a phone call from Anthony, and he arrived at my home in less than 10 minutes. Anthony was very nice and thorough. He explained what the problem was and did what I thought was a very professional job at a reasonable price in a relatively short period of time. Anthony's assistant was also very nice. I wouldn't hesitate to call Precision if I need repairs or a new garage door opener or garage door. I feel confident they would do a great job.
Elaine Stone
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Stone. To date this is one of my favorite reviews. It is good to know the system we have in place works. Perhaps your review will be the determining factor in another person calling us for service to their garage door. We promise a prompt response but in your case, we outdid ourselves. It will be difficult to duplicate a 10 minute response time.(smile) All of our technicians are courteous and professional. Our goal is 100% customer satisfaction and we achieve that through educating our customers which enables them to make well-informed decisions about the door. Thank you for allowing us to be of service to you and please share your experience with others.

Anthony Wise Service Provided:
Garage Door Repair
Technician:
Review:

Prince didn't an amazing job and was very kind!
Amy Newman
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Newman. We try to provide prompt, courteous and professional service to our customers.

Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

Satisfied w/tech & job done.
Wilbur Headen
A Response from: Jeffery Ware

Thank you for your feedback Mr. Headen

Service Provided:
Garage Door Repair
Product:
Springs
Review:

My garage was serviced by Matt Petroff. He was thorough and quick. He explained everything in step by step process over the phone since I was at work. If I know of anyone needing their garage repaired or even a new door, I would recommend Precision Door Service. He handled everythimg in a professional manner. Thanks Again Matt for the good service.
Rosylin Watson
A Response from: Jeffery Ware

We provide prompt, professional and courteous service, even over the phone. Thank you in advance for referring others to Precision Door.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I was totally satisfied with the service and the outcome.
Carl Akins
A Response from: Jeffery Ware

Thank you for your feedback Mr. Akins. We strive for 100% customer satisfaction.

Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

wow jason did a great job fantastic attitude great employee thanks for the experience!
Chris Howard
A Response from: Jeffery Ware

Thank you for your feedback. Jason is very energetic and has a great attitude. Our goal is to give our customers a WoW experience. Please share your experience with others. Thank you choosing Precision.

Service Provided:
Broken Garage Door Spring Repair
Review:

SERVICE WAS EXCELLENT; BILL AND ZORAN (TRAINEE) WERE VERY HELPFUL IN EXPLAINING THE REPAIR NEEDS TO ME... THANKS AGAIN.
WAYNE HILL
A Response from: Jeffery Ware

Thank you for your feedback Mr. Hill. We appreciate your business and do not hesitate to call on us again.

Bill Adamini Service Provided:
Garage Door Opener Repair
Technician:
Review:

The review sent was not finished,a boo boo was made. We would recommend your company and Matt to anyone, we were very happy and pleased.Thank you. When you pick someone out of a phone book you never know what will happen,and you really are desperate, so again thank you.
Joe & rina Connor
A Response from: Jeffery Ware

That is very conscientious of you to take the time to express what your experience was with Precision and Matt, in particular. Please do not hesitate to call on us for any future garage door needs.

Service Provided:
Broken Garage Door Spring Repair
Review:

Garage door would not open. No problem getting appointment. Al was very nice and helpful. He reset the sensors and the problem was solved. I am glad I chose Precision to install my door because service is always good and prompt whenever I call.
beverly bell
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Bell. We hope that you continue to use Precision Door for your garage door needs.

Service Provided:
Garage Door Repair
Review:

Tom was a nice and knowledgeable guy and did a great job on my garage door. Quick and very efficient
Patrick Pettigrew
Service Provided:
Garage Door Repair
Product:
Springs
Review:

In scheduling my service appointment, I was given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Knowing about Tom and his level of service was an added benefit min putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time arrival. Upon his arrival I was greeted pleasantly with a warm smile and a firm handshake. After evaluating what needed to be replaced Tom told me what options were available considering I had service rendered on the same garage door less than a year ago from a competing Company. Throughout the job, Tom displayed no sign of unease by my questions or watchful eyes upon him. Tom exceeded my expectations by lubing my garage door, adjusting the chain and operator of one door and not only did he service that door he took upon himself to inspect my other door. Wow, it was quite reassuring to have someone as competent and efficient as Tom providing service to my garage doors.
Audria White
A Response from: Jeffery Ware

Thank you for reviewing Tom's service call. Your 100% satisfaction is so important to us. If you have any problems with your door please call Precision and we assure you will not be disappointed.

Service Provided:
Garage Door Repair
Review:

I have to admit that I was impressed with the level of service provided. From the customer service rep, the e-mail with installers picture(very professional),and finally the on time service call. My installer was very knowledgeable, courteous, and efficient. I will definitely use this service again in the future and recommend them to others!!
derrie ross
A Response from: Jeffery Ware

Thank you very much for your feedback Mrs. Ross. I am so glad that you appreciate the customer service that we provide. Our intent is to exceed our customer's expectations so their experience with Precision is a very pleasurable one. Please do not hesitate to call us if you or someone you know has a garage door issue.

Service Provided:
Garage Door Repair
Review:

In scheduling my service appointment, I was also given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Needless to say, knowing about Tom and his level of service beforehand was an added benefit in putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time of arrival. Upon his arrival, I was pleasantly greeted with an introductory smile and handshake. After quickly evaluating what needed replaced, he told me what options were available considering I had service rendered to the same garage door less than a year ago from a competing company. Throughout the job, he displayed no sign of unease by my questions, or watchful eyes upon him. In testing his workmanship, Tom went beyond my expectation, in lubing, adjusting the chain and operator of the one garage door; and performing the same to the other. It was definitely reassuring having someone as competent and efficient as he, servicing my repair/replacement needs.
Audria White
A Response from: Jeffery Ware

We have put some time and effort into developing our website for exactly the reason you mentioned. It relieves a great deal of trepidation when know who is coming into our home to provide service. Our goal is 100% customer satisfaction. It starts with the initial phone call and continues even after the job has been completed. If you or someone you know ever have problems with their garage door please call on us. our customers are our business. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

My service technician gave me his expert opinion, and left the decision up to me, without any hard sell. In the end I agreed that it was safer and more economical to replace my older, badly damaged door. Fast and efficient.
Tony Watts
A Response from: Jeffery Ware

Mr.Walls, Thank you for taking the time to send us the kind words. Our technicians are trained to educate our customers. We believe that an educated customer is a satisfied customer and satified customers will refer us to their family, friends and neighbors.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

we needed to have our garage door cables and roller bearings repaired or replaced. we looked in the phone book and precisions ad was just what we needed, expert repair, from the moment we placed the call precision took control,they ask if we needed the repair that day, we scheduled a service tech, he showed up and got right to work. he told us how much the repair would cost and how long it would take him. the repair was done on time, and correctely. i would use precision again, and recommend them to family and friends thank you, Jackie Duirk
robert duirk
Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Review:

My garage door was destroyed by my landscaper with his plow while removing snow from my driveway on a Friday evening. I couldn't even get the door to close. The springs, cables and door was ruined. Brad came the very next morning and was able to make it open and close until my new garage door was installed. He installed my new door on Monday morning. He was fast and efficient. Brad is a huge asset to your company.
Renae Abbadini
Brad Buzzelli Service Provided:
Install Garage Doors
Product:
Garage Doors
Operations Manager:
Review:

Rob was very helpful in programming my car with its Homelink feature. He is very efficient and is a true asset to this company. I will reccomend Rob and Precision Door many times over.
Carol Hardon
Service Provided:
Garage Door Opener Install
Review:

Rod was very helpful in programming the Homelink feature of my car. He is very efficient and an assett to this company. I will reccomend him and Precision Door Service to friends and Family.
Carol Hardon
Service Provided:
Garage Door Opener Install
Review:

I thought the technician was prompt, courteous and knowledgeable. He came to do a job and did it wih professionalism. I would highly recommend him to my friends anytime. Thank you. Sincerely, Dennis Marko P.S. The stars disappeared on me so I will write the number of stars, (5 stars).
Dennis Marko
Service Provided:
Garage Door Repair
Review:

Brian came out to my house this morning for some repair work. I would like you to know that Brian was prompt, friendly and very helpful.
April Brown
Service Provided:
Garage Door Repair
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