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Read what people are saying
about Precision Garage Door in:

Independence, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 42 reviews, averaging 4.95 Stars:
Review:

Verry Happy
Randy Treudler
William Coad Service Provided:
Install Garage Doors
Technician:
Review:

I could not believe the service I received. The technician listened to what I wanted done, gave me a price, and proceeded to do exactly what was needed. No additional parts; no additional sales pressure; and a completely fixed door and opener. Would I recommend Precision? Not only Yes, but Hell Yes!
Tony Bakel
Zoran Jovanovic Service Provided:
Garage Door Repair
Technician:
Review:

They say you only get one chance to make a good first impression - and Anthony certainly did that. Professional, knowledgeable and personable. He completed an interim repair and ordered our new garage door. First experience with this company and thus far I am very pleased.
Mary Bednar
Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

5 Star - Awesome service by Paul. Prompt, Professional, and an excellent job. THANK YOU. Greg L
Greg L.
Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

Precision provided a same day appointment, which was amazing, and arrived squarely inside the predicted time frame. The problem was diagnosed and explained clearly. We were provided options regarding the fix as well as additional items which can prevent the issue in the future. Precision was out a year ago for a different service. At that time he noted that our builder cut a corner or two which was stressing the garage door. He predicted the door would break in a certain way and approximately when it would break. He was exactly right. The repair was conducted quickly in a professional manner. We will use this company again.
Patterson
A Response from: Jim Boland

Ms. Patterson, We would like to pass along a sincere thank you for your business and also for taking the time to review the service provided by our technician, Will. It's always good to hear positive feedback from our customers. Please feel free to pass along a good word to family and friends!

William Coad Service Provided:
Garage Door Repair
Technician:
Review:

Called in morning and rep was here in the afternoon to get us back up and running. Did a great prompt job!!
Rick Kuczmarski
A Response from: Jim Boland

Rick, Thank you for the feedback! We appreciate your taking the time to do so. We look forward to helping you again in the future for any of your garage door repair needs.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Bill arrived ahead of schedule and quickly diagnosed the problem. Due to the age of some of the parts, the job became more complex than originally thought. He fully explained the options for the repair. He worked with his supervisor to find an optimal solution to the problem, and actually discounted some of the parts needed for an ideal repair. He persisted in his efforts to precisely balance the door, even to the point of disassembling the repair to install a different spring to achieve an ideal result. He is a true professional who is a credit to Precision Door Service.
Joe Magel
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Paul was our service tech, he was prompt, quickly diagnosed the problem and had it repaired and the door operating within the hour. Very pleased with the service. Definitely 5 star service!
Rick Baciak
Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Dave, the technician, called ahead allowing me to warn him about my snow covered driveway. He had to go up and down that driveway to carry tools, ladder, and parts, but he was prepared. He described what he had to do, showed me what had been done incorrectly by the previous door repair company that led to my current problem of a destroyed trolley screw drive. We discussed the remedies short-term and long-term and he demonstrated ways in which I could keep my door working more easily. He was very polite and methodical in doing the repairs. I would love to warn others about the previous door company, but I was very pleased with Precision and its technician. I would recommend Precision highly and use them on my rental properties when I have problems.
Dorothy Salem
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Salem. We are pleased Dave was able to provide a positive experience for you while repairing your garage door. Our technicians are willing to go that extra mile to insure your door is working properly. Our goal is to "fix your door right the first time" and for you to be 100% satisfied when the job is completed. Thank you for choosing Precision Door.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Paul was prompt, courteous and professional. He thoroughly explained what needed to be done and the cost. After my approval, he completed the job in the time he estimated. I was very well satisfied.
Jim Faraci
A Response from: Jeffery Ware

Thank you for your feedback Mr. Faraci. It is very reassuring to know our technicians are really taking care of our customers. Our goal is 100% customer satisfaction. Thank you for choosing Precision Door and please tell others about us.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Paul Broschk was the technician that came out to our home to install a new garage door opener. Before starting the job Paul inspected the garage door springs, rollers, pulleys, bearings and cables and found them all be worn from 45 years of use. Paul replaced all the needed parts and installed opener. GREAT JOB PAUL, I would recommend Paul and Precision Door Service to any friends or family that need garage door service in the future ! Don & Mary Harriman Independence, Oh
Donald Harriman
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Needed assistance with our garage door. It had a broken spring and would not open.
Steve and Lori Migyanko
Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This was my first time calling your company and I have to say it was a great experience. The technician that came to my house was Bill and he was a wonderful guy. He explained everything, showed me what was wrong with my opener and explained my options. He was on time (actually early, but he did call), professional and worked efficiently. I hope you pay him well because he deserves it. Thank you
Stacey Kelly
Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Please note that Anthony was the technician who performed the garage repair on Monday, June 1. He arrived promptly and reviewed the current problem making it necessary to open and close the door manually. He installed new parts as shown on the invoice. He tested the operation of the door, discussed more about the door in general which was helpful and educational. Tony is pleasant about answering questions and very professional in his demeanor. vk
val Kudlak
Anthony Wise Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

We had some garage door issues so we called Precision. Will came out and went through everything with me and explained what we needed and why. He was professional, knowledgeable, and was in and out in a hour. We would call them again, anytime!
Katie Burns
William Coad Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Ryan did a great job removing my old garage door and installing a new one. He performed this job in a very polite and professional manner explaining his procedure and options available for me. He was also with-in the time frame that he projected. I would recommend his services to anyone. Ryan and Precision deserve a( 5 star) for today's service.
Louis Kish
Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I was very pleased with the service from Precision Garage Door. Our technician, Anthony, did a great job explaining things, was very professional, and speedy. I would highly recommend them! John Shamblen
John Shamblen
Anthony Wise Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Al the technician who made the service call was awesome. He figured out the problem in a few minutes and was quick to recommend a solution. I was very satisfied with his work.
John Kurkul
A Response from: Jeffery Ware

Thank you for your feedback. Our main objective is 100% customer satisfaction, so Al did an awesome job. lease share your experience with others.

Brad Buzzelli Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Operations Manager:
Review:

I was quite surprised to make a call for an appmt & the technician came 30 minutes later. Zoran was professional, explained all my options in full details without any pressure to purchase any particular product(s). This was the first time we had our doors professionally serviced in the 14 yrs both garage doors have been installed. Efficient and no mess left for me to clean up which was great. I highly recommend the company & Zoran. Good job.
Loisirene Blumberg
A Response from: j

Thank you for your feedback Mrs. Blumberg. We do our best to provide prompt, professional and courteous service to our customers. We think the whole process should be relatively smooth. Our technicians ask questions and our customers tell us what they want. Thank you for choosing Precision Door.

Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Ryan was amazing! He came right on time, was very professional, answered all my questions, was extremely neat, and did a fantastic job! I am more than pleased and would highly recommend Precision Door to everyone!!!!!
Noreen Jadus
A Response from: Jeffery Ware

Our goal is 100% customer satisfaction Mrs. Jadus. We are pleased Ryan was able to provide that for you. Please do tell everyone about Precision Door.

Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Talk about service! I called at 9:20a.m. to place a service call. We set up a time betweeen 10-12 same day! At 9:33a.m. the technician called to say he was on his way! Wow! Mr. Al Fleming gave me his professional and personal opinion on what would be best for my house abd budget. He was great! I ordered a new garage door and LiftMaster opener! I am very excited and cannot wait to see it up and ready! Thank you Precision Door!
Noreen Jadus
A Response from: Jeffery Ware

Thank you for this awesome review Mrs. Jadus. We actually exceeded our own high standards in your case, which is good. Our goal is 100% customer satisfaction. We wish you many years o trouble-free operation of your new garage door system.

Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Great service. Hopefully has solved a problem that I have had for 6+ years. Impressed with the guarantee. And Zoran was very knowledgeable, polite, and reliable.
Francine Kasayka
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Kasayka. Our two goals are fix it right the first time and for our customers to be 100% satisfied. If for some reason we have not done that we will stand behind our warranty 100%.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Yesterday was the coldest day of the year, and when I called because my garage door wouldn't close, your service tech Paul came out and made it seem that his only concern was making sure that I was satisfied with his service. We haven't had to call you very often because you sell a good product, but I am pleased with how well you stand by that product, and how your service people respond to the needs of me, the consumer. I have never had a bad experience with any of your techs, and even had them install new equipment at my mother-in-laws home. I will continue to refer your company to others. Keep up the good work! Oh, and thank you!
Barb Evans
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Evans. Yes it is quite cold but we have a job to do. At that moment your complete satisfaction was the most important issue. Thank you for being a loyal customer and we will always try to provide you the level of service you have come to know from Precision Door.

Paul Broschk Service Provided:
Garage Door Opener Repair
Technician:
Review:

bill was on time & very polite knowledgeable to help us. It's wonderful to see such good tech's.
Donald Fugate
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Bill. Prompt, professional and courteous service is the foundation we build our business on.

Bill Adamini Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Did a fine job for a fair price. thanks
Dino Macerelli
A Response from: Jeffery Ware

Thank you for your feedback Mr. Macerelli. We appreciate your business.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Paul was very professional. Explained work concisely. He did a fine job, and I couldn't be happier. Replaced torsion springs, bearing plate, cable and rollers.
Dave Wiltshire
A Response from: Jeffery Ware

Thank you for your feedback Mr. Wiltshire. Paul is one our newest techs and has shown constant improvement since he came on board. We expect him to be one of our best.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I wantd someone that could get out and repair my garage door as soon as possibe. The fact that your company is also national and highly rated in BBB was a definite plus.
Russell Hall
A Response from: Jeffery Ware

Thank you for taking time to review us. It's great we able to meet your needs.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent installation. Very knowledgeable, answered all our questions, and finished quickly.
Robert Gillmor
A Response from: Jeffery Ware

Thank you for allowing us to install your new opener Mr. Gillmor

Brad Buzzelli Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Operations Manager:
Review:

Matt installed my door initially, and as back then, explained what he was going to do to correct the problem. They replaced the opener, flat out, because it didn't want to work. They stand behind their product which makes me so glad that I chose Precision. Also, when Jim Kouri was here yesterday, he was not afraid to admit that he wasn't sure why the door wouldn't respond. He called Brad Buzzelli, who had been here last time this happened to ask for assistance. I like how all the members of this company work as a team, and ask each other for assistance. Makes me confident that their concern is being sure the product works and the customer is happy! Keep up the good work fellas!
Barb Evans
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Evans. In order for us to provide our customers with the best service possible, which is our goal, we have to work as a unit. Fortunately, we have a great group of guys that enjoy what they do. We can stand behind our products because we they are the best available. Please share your experience with others. Thank you again.

Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Review:

The young man showed up at the time I was told he would be here, there was actually nothing wrong with my door. It seemed to be sluggish due to the extreme cold temps out lately. He did explain all of the components that make a garage door opener work and their function. Also what I should be aware of to know if there is a problem. Afterward, he made a few minor adjustments to the door and was on his way. I appreciate the explanations in terms I understand. All of my dealings with this company have had positive results!
Barb Evans
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Brad and Precision door. We stress to all of our technicians the importance of being totally honest with our customers. The weather can cause doors and openers to act a bit strange sometimes. Please call on us again if you experience any issues with your door. Please share you experience with friends and family.

Brad Buzzelli Service Provided:
Garage Door Repair
Operations Manager:
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