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Read what people are saying
about Precision Garage Door in:

Westlake, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 102 reviews, averaging 4.94 Stars:
Review:

MY residential garage door decided to "blow up" as I was on my way out of town. Something slipped and before I knew it parts were falling and I could barely get it back down and latched. My wife called Precision and they gave us a quick appointment (I know December is a busy month). The service tech put it all back together and tuned it up. Now our door runs smoother and quieter than when it was new. The invoice was much less than I expected. Great job. Thank you. A+
Jason Rieske
A Response from: Jim Boland

Thanks, Jason, for giving Precision Door the opportunity to provide the best possible garage door repair service! We value your business and appreciate your taking the time to tell us about our experience. Happy New Year to you and your wife!

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Very happy with service and tech. On time as scheduled. Took care of issue. 5/5
Anne Pavlas
A Response from: Jim Boland

Thank you, Ms. Pavlas, for submitting your review of us and the technician that was able to help you with your garage door repair. We appreciate you taking the time and look forward to assisting again with any repairs you might need.

William Coad Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

Precision offers same day service. It was fast and easy. This is a good quality company.
Jason & lisa Carman
A Response from: Jim Boland

Thank you, Mr. Carman, for taking a quick minute to send in a review. We appreciate your feedback and look forward to any future business regarding your garage door repair needs.

William Coad Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fast and on a weekend- perfect work
Jonathan Waring
Service Provided:
Garage Door Opener Install
Review:

5 stars Keypad not working first thing thus am (0500). Opened with cable with much difficulty. Then jammed; would not fully close. Made after work appointment for 4pm. Tech called to come earlier. Off work early so agreed. Tried door again with remote when I arrived home. Now working. Tried to cancel. Tech already down the street. William Coad still came by to talk with me about what happen. Gave some suggestions. Very professional. Did not charge me as door working when he arrived. I have used service before. Very happy with everything.
Anne Pavlas
William Coad Service Provided:
Garage Door Repair
Technician:
Review:

John was very knowledgeable and professional. He was a pleasure to work with and I'd recommend Precision to anyone.
Rick C
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I was very well pleased with the prompt response to my garage door problem and outstanding service from Bill Adamini especially during this busy time of year. I couldn't have been more pleased. Thank you again for the excellent and super quick response and service.
Bob Oblocki
A Response from: Jeffery Ware

We appreciate your feedback Mr. Oblocki. Our goal is 100% customer satisfaction and that begins with being respectful of our customers time, so it is imperative that we are on time. Please tell others about Precision Door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

First, I was very impressed with the same day service and the promptness of the service call. Second, the serviceman was very thorough in explaining options and I felt no pressure in making my choice in level of service. I believe customer service should be the root of all business and feel Precision has achieved this!
Barbara Ward
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Ward. We feel very strongly that if we take really good care of our customers, they will be our customers for life. Our technicians are very conscious of that fact and are willing to go that extra mile to assure it is a good experience for you.

Service Provided:
Garage Door Opener Repair
Review:

I had precision come out to do a garage door tune-up and inspection. The service tech was awesome. He was on time, very pleasant and after outlining what he was going to do, he went out and did a very thorough job. I would strongly recommend Precision and the tech who serviced our home.
Paul Palmer
A Response from: Jeffery Ware

Thank you this glowing review Mr. Palmer. I will certainly share this with Bill. We are quite pleased Bill was able to provide a positive experience for you.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Paul Broschk, technician Very courteous, punctual and efficient Would definitely recommend.
Beth Vancik
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Bill arrived on time and with 45 minutes the job was completed and the garage door is up (and down) running again. Thanks for the prompt and efficient service.
Jeff Lockshine
A Response from: Jeffery Ware

Thank you for your feedback Mr. Lockshine. Our goal is 100% customer satisfaction. Please tell others about Precision Door.

Bill Adamini Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

fantastic service !! motor went bad after 1 year ; replaced for free !! will never use any other company. thanks jim
Jim Haefele
A Response from: Jeffery Ware

Thank you for your feedback Mr. Haefele. We stand behind our warranties. Please share your experience with others.

Service Provided:
Garage Door Opener Install
Review:

Bill provided excellent service. He reviewed all options with us and was quick and efficient in our garage opener replacement. I would highly recommend Precision and Bill as the tech. Thank you
Greg Diedrich
Bill Adamini Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

The technician, Bill, did a great job explaining my options and answering questions, including what needed to be done and what could be put off. Nice work!
John Newsome
Bill Adamini Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your tech Mr Al Fleming was very Professional in his explanation of our problem with our garage door. Plus his choice of what was best for our situation was great.however we choose to go with the sensors only.I would highly recommend your company to anyone of my friends .I would give your company 5 on all stages.
Ken Justice
Service Provided:
Garage Door Repair
Review:

I chose Precision after getting a disappointing response from 2 other companies. I did a Google search and Precision showed up. I was thrilled to see the 24x7 hours. I had a problem with my remote control and couldn't get into my garage via the emergency release. Your technician worked diligently to finally get the door open and he helped me reset the remote and keypad. Thank you so much for the service!
T Bialowas
Paul Broschk Service Provided:
Garage Door Opener Repair
Technician:
Review:

Customer service was excellent! Our tech called to ask if he could arrive early which shocked me. Compare that to the cable company that gave me a 12 hour window and came at the very end. The tech was very knowledgeable and was able to give me a good, better and best estimate for what needed to be repaired. I was very impressed by the different options and also the warranties that came with the option I chose. It seems like Precision truly cares about customers and stands behind their work. I wouldn't hesitate to recommend them to anyone!
Kelly Wilson
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Wilson. This is exactly the type of service we want to provide to our customers. O am sure we have all been held hostage by various service companies. Not a good feeling at all. We understand and value your time and try to make the service cal convenient for you. thank you for choosing Precision Door and please tell others about us.

Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Ryan did a great job installing our new garage door. He was diligent in performing the job especially considering the very cold and snowy conditions. Would recommend his good work ethic and knowledge of installation and products used.
Thomas B.
A Response from: Jim Boland

We appreciate your feedback. Our technicians are prompt, professional and courteous.

Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Our technician, Anthony, arrived ahead of schedule and after reviewing the problem advised us of several different solutions. We chose the mid range cost and our garage door is working better than it had originally!
John
Anthony Wise Service Provided:
Garage Door Repair
Technician:
Review:

5 stars, Knowledgeable, timely, Work looks good so far. Thanks
Andrew Craine
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.
Pam Mckee
A Response from: Jeffery Ware

Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I have a 70 year old home. Last winter the water pipes burst in the attic above the garage - 4 times- and water / ice cascaded over the front and sides of the door. Since then, the door has been noisy and definitely in need of some TLC. Enter Paul...on time, friendly and at task to complete a basic replacement of all door parts, rollers, drums, springs, etc.. Now I have a quiet door that seems to move effortlessly. Thanks!
MLW
A Response from: Jim Boland

Thank you for your feedback. We hear this quite often. When our technicians are done old garage doors work better than when they were new. Please enjoy your properly operating door and share your experience with others.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thank you for your prompt service. Bill Adamini was excellent. He was prompt, very knowledgeable and able to repair our garage door. We would definitely call again for any future problems.
Joe Pagano
A Response from: Jeffery Ware

We appreciate your feedback Mr. Tagano. We try to provide prompt, professional and courteous service to our customers. Please share your experience with others.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

I was very pleased with the service from Precision Garage Door. Our technician, Matt, did a great job explaining things, was very professional, and speedy. I would highly recommend them!
Lynne Lloyd
A Response from: Jeffery Ware

We are pleased Matt was able to provide a positive experience during his visit Mrs. Lloyd. Our goal is 100% customer saisfaction.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Timely, professional
Tom Tucker
A Response from: Jeffery Ware

We appreciate your feedback Mr. Tucker. Those two are what separate us from our competitors.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I'm happy to give Precision and Paul Broschk a 5 star rating. My 26 year-old garage door had multiple problems from rollers, to springs and the opener itself. Paul arrived earlier than promised and explained exactly what needed to be done. He did the work in the 2-1/2 hours he said it would take and explained to me and my wife exactly how to work everything. That door has never operated so quietly
Robert Bacon
A Response from: Jeffery Ware

We appreciate your input Mr. Bacon. Paul is an excellent ambassador for Precision Door. He takes the time to explain how your door should work and why it is not. We want our customers to be 100% satisfied when we are finished. It seems as if Paul accomplished that. Thank you for choosing Precision Door and please share your experience with others.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The chain came off of our mechanism and the door would only go down about half way. A technician, Paul, came within a couple of hours of our distress call. It was one of the coldest days of the winter. He examined the situation and explained our options. Our openers were 23 years old. After hearing his recommendations, we decided to go with new openers and asked him to proceed. He was very conscientious, neat and thorough.
Roy Warren
A Response from: Jeffery Ware

We appreciate your feedback Mr. Warren. In most instances we can provide service within 2-3 hours of the call and solve the problem right then. We want our customers to be 100% satisfied when we leave the driveway. Thank you for choosing Precision Door and please tell others about us.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I called Precision on Saturday morning. By one o'clock my garage door was back in business. I have a tenant in the property and she was very pleased with the prompt courteous service.
Anne Kirby
A Response from: j

We appreciate your feedback Mrs. Kirby. We do our best to provide same day service. Please share your experience with others.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very pleased, door is fixed and working. Anthony was very helpful and answered all my questions, completed job in a timely manner very professional. Thanks
G. Baskin
A Response from: Jeffery Ware

We appreciate your feedback and thank you for choosing Precision Door.

Anthony Wise Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Al called ahead and arrived on time. He quickly identified several parts that were faulty and causing a loud noise when opening and closing the door. He repaired the door to my satisfaction. After several years of mediocre service from a well known local garage door service, it was a pleasure to meet Al and benefit from his expertise. I highly recommend PRECISION and plan to call them and especially Al for future needs.
Richard Fergus
A Response from: Jeffery Ware

We appreciate your feedback Mr. Fergus. We try to provide prompt and professional to our customers. Customer service is one of the things that separate us from other garage door service companies. Mediocrity is not good enough, why settle?

Service Provided:
Garage Door Repair
Product:
Rollers
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