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Read what people are saying
about Precision Garage Door in:

Shaker Heights, OH

Precision Garage Door of Cleveland
has received 19 reviews, averaging 4.79 Stars:
1 2 3 4 5
Review:

The technician came in 2 hours after requesting. 2 springs have been replaced. The new springs are one in full green color and the other in full black color.

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Installer John was great. The service was prompt, professional and very tidy. I will absolutely have him out when it’s time to do the other side!

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John Franks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Franks
Review:

I was real pleased that a technician was available on the weekend. I was really excited that someone was available to come out early in the day. The technician was early in the arrival window (11-100). The phone assistant was friendly and informative. The technician was absolutely great. He was extremely knowledgeable, friendly, and engaging. He also made recommendations for a repair that could have caused me a problem in the future. He represented your company extremely well

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Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Our spring busted in the morning and I called Precision and they were able to come out the same day. The technician Andrew freed up early and came over an did a wonderful job and the garage door is working great once again.

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Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Technician: Anthony Wise
Review:

My experience with Paul from Precision Door was FANTASTIC. He has excellent customer service. He was kind and patient and also gave great advice on how to maintain my door which I would never have known otherwise. This is definitely the company to call with ANY garage door issues. Best decision I have made this year so far. I am very happy!

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Paul Broschk Service Provided:
Garage Door Repair

Technician: Paul Broschk
Review:

Prompt service, friendly technician. I would definitely use them again. Very professional!

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Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

Precision doors Set an appointment promptly, service occurred earlier than expected time. The issue was quickly resolved and repaired. We are always happy with the service.

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Anthony Wise Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Anthony Wise
Review:

EXCELLENT SERVICE- CAME OUT RIGHT AWAY AND FIXED THE PROBLEM QUICKLY AND EFFICENTLY - HIGHLY RECOMMEND

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Service Provided:
Garage Door Repair

Review:

I called Wednesday evening and had service Thursday early afternoon. It was helpful to get a reminder email with pictures of the technicians and a call when the technician was on the way. Our garage door opener, key pads and remotes were replaced. John was prompt, professional, knowledgeable and efficient. I recommended the company to my next door neighbor.

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John Franks Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: John Franks
Review:

Anthony did a great job and great to work with. Thanks Precision!

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Anthony Wise Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Anthony Wise
Review:

The weather was absolutely terrible and the serviceman (Will) showed up on time and a very pleasant attitude. After he checked to make sure what I identified as the problem was the real issue he gave me some choices and options. He took a little under an hour to perform the work, gave me some good information for the future. The area was left clean, I was happy with the price (I always look for a fair price, not the cheapest, you get what you pay for) and the gentleman was confident and professional. I will definitely use this company again and would recommend them to friends and family. Good job, thank you.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Impressed with the overall quality of work, promtness and mannerism. Would definitely have them take care of future garage problems. I would recommend them to others highly.

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Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

Matt called to let us know that he could arrive earlier than we were expecting him. He showed us the broken spring, and suggested that we might want to consider replacing the garage door, which is 60 years old and is extremely heavy (est. 400#). We chose to replace the springs. He worked very fast and efficiently. We are considering replacing the door. Matt was very courteous. We were happy with the service.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Anthony Wise did the work - very helpful and professional. On time and communicated what did and why.

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A Response from: Jeffery Ware

We appreciate your feedback Mr. Martin. Our goal is 100% customer satisfaction.

Anthony Wise Service Provided:
Garage Door Repair

Technician: Anthony Wise
Review:

Precision Door came through when no other company could!!! They were prompt, courteous and were able to meet a ridiculously short deadline. Anthony was highly knowledgeable and professional. He took great care of us from the start and made sure the work was done properly. They are my new go-to for any garage door repairs!

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A Response from: Jeffery Ware

We are glad to be of service to you Mr. Pazol. We are in a very good position, we have the opportunity to be heroes. Our technicians are the best. They are professional, courteous and very knowledgeable. More importantly, they are genuinely concerned about people. We are pleased Anthony was able to provide you a good experience. Please do not hesitate to call on us for future garage doors needs.

Anthony Wise Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Anthony Wise
Review:

Excellent service; Anthony was very pleasant and knowledgeable.

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A Response from: Jeffery Ware

Thank you Mrs. Poth. Customer satisfaction is our goal.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Anthony Wise
Review:

I have used Precision several times on both my own home and my rental property. The service has always been prompt and very professional. The service technicans are courteous and knowledgable. I know I can always count on Precision for excellent service.

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A Response from: Jeffery Ware

Thank you for your feedback and also for continuing to allow us to service your garage doors. Our goal is 100% customer satisfaction so there is no reason for our customers to look elsewhere for service. Our technicians are certified and we strive to provide excellent customer service. Yes you can count on us.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

My garage door didn't move, but I could hear the motor noise. So I searched the internet, and called this company because I put in the key words, "garage door service", "Shaker Heights". A guy came over on the same day saying I need to change this and that. I asked him if he can make it work and I will consider his suggestion later. He then became to be not as enthusiastic as he was before. The door didn't work again just three days after the repair. I had to call another company to get it done again.

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A Response from: Jeffery Ware

At Precision Door we put the safety of our customers first. From time to time this means that we will not repair a door if, after the repair, the door will continue to pose a hazard. Unfortunatly this customers door was in a very poor, and unsafe, condition. In spite of the danger to himself and his family he wanted only a partial "band aid" repair. He was informed at the time that the limited repair he wanted carried no warranty as it did not address the actual service issues with the door.In this case the customer was willing to ignore the Technicians advice resulting in additional service after only three days. We regret this situation occured but we will not jepordize the safety of our customers for the sake of a few dollars.

Al Fleming Service Provided:
Garage Door Repair

Technician: Al Fleming
Review:

I am so grateful they came out on such a bad weather day...

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Al Fleming Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Al Fleming
Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125