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Read what people are saying
about Precision Garage Door in:

Northfield, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 18 reviews, averaging 4.95 Stars:
Review:

I couldn't be happier with the service I received. From setting the appointment-same day- to the tech, Paul arriving early. Great service! thanks for everything.
Dan Laguardia
A Response from: Jim Boland

Dan, You're welcome! We value our customers and appreciate you taking the time to submit a review.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We were having an issue with our cheap garage door opener which the builder put in before we purchased the house (2006 built). Bill troubleshooted the issue and replaced the opener, he also gave us a demonstration on how the new unit works and what settings the opener has. While Bill was installing the opener we were talking about how builders cut costs by putting in shotty products seeing how I already had to replace a water heater, furnace, and appliances in our home. Bill looked over the door and noticed that the spring was rusted out, the wheels were plastic instead of metal for the type of door we had, and the cables pulling up the door were frayed. Bill said that we had a couple of months before we would start having more issues with the door. I had Bill go ahead and replace all the parts that were deteriorating. Bill was very nice and professional on getting our door back up and working and I appreciate the fact that he looked over the door to fix any other issues we might have had. I would definitely do business with Precision door again.
David Levereaux
Bill Adamini Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

William Coad was courteous, knowledgeable, and informative. Perhaps most importantly, he was able to quickly identify the obstruction preventing the door from opening and rectify the problem. The door is working properly now and I am pleased with the outcome.
Tony Knechtges
William Coad Service Provided:
Garage Door Repair
Technician:
Review:

Five Stars. Every thing was done in a professional manner.
Ken Bohning
A Response from: Jeffery Ware

We appreciate your feedback Mr. Bohning.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The technician was very courteous and professional. Despite the biting cold he was determined to get the job completed.
Stanley Neal
A Response from: Jeffery Ware

Thank you for your feedback Mr. Neal. Our technicians should always be courteous and professional. We have no control over the weather, we just need to be prepared.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Needed someone ASAP and I saw 24/7, the ad on the front of the telephone book is what i saw first. Actually I didn't expect to pay as much as I did, knowing that a garage door is $300,00. I did not get a door. I thought that $1248.00 was high. The installer was very good. 5 star
Sandra Rhoa
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Rhoa. The prices my technician quoted you were the actual price of that door. We know that you will realize the value of the work over time. If you have any problems with your door please do not hesitate to call us.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

The technician was very helpful in explaining the issues and provided various options for me to consider. He was courteous, efficient, and meticulous in how he approached his work. I was impressed and it is obvious that this company is well run and cares about the customers it serves.
Brenda Van Iden
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Van Iden. It is vital to our business that our technicians convey that sense of concerns for our customers. Mike is relatively new and it is very encouraging to us that he is taking care of our customers. Thank you for choosing Precision Door.

Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Bill showed up right on time. There were 3 problems with the garage door opener. Bill fixed all 3 quickly and even checked to be sure the door was in A-1 working condition. I am well pleased, THANKS to Bill's attention to detail.
Cliff Thielman
A Response from: Jeffery Ware

We appreciate your feedback Mr. Thielman. It is very important for us to respectful of your time so we strive to be prompt. We want to inspect the door for future problems when we are there. Glad your experience was a good one.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent Service. Extremely Professional. Great Technician. 110% Satisfied
Terry Cybulski
A Response from: Jeffery Ware

Thank you for your feedback Mr. Cybulski. Our technicians are the best.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

This was a great experience for a change, the company and person that came out to do my work was great...friendly , informative, and not pushy !! I replaced everything and am amazingly happy about the whole experience...i have the lifetime warranty and love my new QUIET door !!! finally i get to recommend a good company !!!
scott greenberg
A Response from: Jeffery Ware

I must say reviews like this assures me that our technicians are doing what we have asked of them. We ask them to be ambassadors of Precision Door. Our goal is to create a fan base that will tell others about the wonderful experience they had with Precision, from the start to the finish. Thank you for allowing us to serve you Mr. Greenberg

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I found Precision from Angie's List. I was impressed with the high ratings the company received from customers in my area. I called for help at 9:30am and talked to very pleasant and professional customer service representative named Allison. Allison was able to schedule an appointment that day and gave me a reasonable time window when to expect my technician, Al Flemming. The e-mail I received from the company before my appointment was great. I was able to see a picture of my technician coming to my house in a few hours and read a quick bio. I liked learning a little about Al and how he enjoys his time with his kids (I found this reassuring - believe it or not). Al came to the house right on time, was professional and walked me through what needed done and the price breakdown - all reasonable and easy to understand; no games. Al repaired all the moving parts to the door, including the spings that snapped. The work was completed very quickly (30 minutes). First thing I noticed was how quiet the door opened and closed - amazing. All around, great experience especially considering I called with my problem at 9:30am and was fixed by 2:40pm that day!!! Great job and will be recommending to everyone I know!!!
Tom Johnson
A Response from: Jeffery Ware

Thank you for your feedback Mr. Johnson. Angie's list is a great referral source for us. Most often we are able to provide same day service. Our customer reps do an excellent job and a very customer oriented. Al is our longest tenured team member and quite knowledgeable. We know the anxiety homeowners experience by allowing a total stranger in their home, hence the picture and biography. Yes, it is very reassuring to know who is coming and to have some background information about them. We value our customers time so it is important that we arrive on time. Our goal is 100% customer satisfaction because our business is largely driven by customers telling others what a great experience dealing with Precision was. Thank you so much for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great experience. Anthony the technician was very professional. He came to give me an estimate but was prepared to do the job. I gave him the okay an hour and a half later my door was as good as new. This was a very old heavy wood door that is now perfectly balanced and goes up and down very easily.
Peggy Cook
A Response from: Jeffery Ware

We are pleased that you had a great experience Mrs. Cook. Our goals are to "fix your door right the first time" and for our customers to be 100% satisfied.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Excellent service - very knowledgeable - extremely good work was done by Paul Broschk I would recommend Precision anytime
Carol Costabile
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Costabile. We are pleased your experience was a good one. Please do not hesitate to call on us for any future garage door issues.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The spring broke on my garage door, snapped in half. Anthony the technician was very knowledgeable and took the time to explain my options. After reviewing everything, I decided to replace the door as well as the spring. Anthony was very professional, on-time, and completed the work 100% to my satisfaction. Top notch company and it shows in the employees.
Terry Smith
A Response from: Jeffery Ware

Thank you for this awesome review Mr. Smith. In order meet our customers needs we must take the time to explain how their door works. That allows the customer to make an informed decision on the repair. I am certain you made a wise decision, based on Anthony's recommend, to replace your door. Please share your experience with Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Zoran came out, was prompt, fast and professional. He took the time to explain what he was doing and what needed to be fixed. Highly recommend!
Jon Newhouse
A Response from: Jeffery Ware

Thank you for choosing Precision Mr. Newhouse. Zoran does an exceptional job, we expect him to be one of our best. Please share your experience with others

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

This is the second time I used your service. I was happy with the service the first time; and again, I was very happy this time too. Your tech was due between 8a-10am; he called me 8:13am and was here by 8:30am. He was professional and courteous and very polite. He got right to it and fixed the chain on the garage door opener. Then helped me reset my outdoor keypad. Again, excellent service provided, couldn't ask for better. I would recommend your company to others.
Leona Oreskovic
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Oreskovic. Our technicians are always prompt,courteous and professional. Our goal is 100% customer satisfaction. Please continue to use Precision Door for your garage door needs.

Bill Adamini Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Arrival was prompt. Loved the picture of the service technician sent ahead of time for safety reasons. I needed a new spring, and not just one that was installed by the builder, because I have a 2-car garage. So while the cost was higher than I expected, the price we settled on seemed fair. Also replaced rollers and brackets and all new parts received a lifetime warranty. Hope to be set as long as I live here. Would definitely recommend to my neighbors.
MARLA RIDENOUR
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Ridenour. We know that the technician's picture on our website relieves some of the anxiety that a homeowner experiences when in need of a service provider. That is one of the many things that separate us from our competitors. Our goal is 100% customer satisfaction. We stand behind our lifetime warranty, so yes you are covered as long as you live there. Thank you for choosing Precision Door and please share your experience with others.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Job well done
Carl Alder
Service Provided:
Broken Garage Door Spring Repair