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Read what people are saying
about Precision Garage Door in:

Berea, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 24 reviews, averaging 4.67 Stars:
Review:

Bill was professional, polite, and efficient. I would definitely recommend Precision to family and friends.
Thomas Schaeffer
A Response from: Jim Boland

Thank you, Mr. Schaeffer, for your response and for referring us to family and friends.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

The work on my garage door was done efficiently and professionally. I was impressed with Paul. A very courteous and personable gentleman. Also, he completed the job in a very timely manner.
Michael Wrigley
Paul Broschk Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Technician today was Bill. He was on time, pleasant, and knowledgeable--he figured out the issue(s) with my door and took care of them quickly/efficiently. I'd rate him a "5." I also enjoyed talking with him about my old cars. Mike Gilbert Berea
Mike Gilbert
Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Always on time. Fair and honest.
Roseanna Green
Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Al was very professional & courteous. He arrived exactly when he said and actually waited for me because I was running a bit late. He explained what was wrong and what my options were for a new spring. I am very satisfied with the work and my garage door is like new again. Great job!
Carey Estok
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We called Precision to (initially) repair a busted garage spring. We were kept up to date on arrival times, and even received an expedited service call as both our cars were trapped in the garage. Zoran was our tech. He was here for over 4 hours, repairing and installing all custom work for our (previously) extremely wonky garage door, including a new opener and torsion spring system. Zoran was entirely professional and awesome to work with. He kept us updated on every part, cost, option, etc. We highly recommend Precision! It's always refreshing to find a fantastic, local company that performs exceptional work.
Scott Murn
Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We had an emergency situation when one of our springs broke and I could not manually lift the door to get our car out. I called one company which could not come for three days ("It's Friday, you know!"), another did not return the message I left on their voice mail, and Precision which did not have an available technician but since one would be leaving work in a short while at the end of his work day, he stopped and completed the repair in a quick and very friendly manner. I'm VERY impressed with your service and though the charge was a lot of money for someone on a fixed income, it was less than I'd paid for the same repair 3 years earlier. Ryan was the repairman and I can't compliment him and your company enough. Many thanks. Jim Morgan
Jim Morgan
A Response from: Jeffery Ware

Thank you for your feedback Mr.Morgan. We have many business practices that separate us from our competitors,one being able to respond to a call sooner than anyone. Our technicians are willing to go that extra mile to provide the highest level of customer service possible. We value our customers and want them to continue to let us be the garage door company of choice.

Ryan Freeman Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

VERY pleased with service. Had a great knowledgeble tech named, Al who explained everything in detail for me, came back to install new opener when he said he would be back.........and even took my 2 garbage cans from the end of the driveway back into my garage......Thank you for great service.
Pat Posze
Service Provided:
Garage Door Opener Install
Review:

5 stars. I have been very pleased with Precision personnel, from the initial callback to the visit from Al who inspected our old door and opener to today's installation by Ryan. Each one has been professional, polite, and efficient. Everything was explained well, with the assurance that they would follow up if any questions came up. Top notch company. Thank you.
Pete Scriven
Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Bill was great
Mike/ linda Brewer
A Response from: Jeffery Ware

Thank you Mr./Mrs. Brewer.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Wonderful service! Fast, courteous, knowledgeable. This is my second time using Precision, and I will soon use them for a new door!
Amy Koepke
A Response from: Jeffery Ware

Thank you for yur feedback Mrs. Koepke. We will our best to retain ou as a loyal customer.

Zoran Jovanovic Service Provided:
Garage Door Repair
Technician:
Review:

Bill Adamini and his co-worker were here on time, explained the problem and my options clearly, and performed the repair efficiently. All the good things I want in a service call! Both were also very polite and friendly which was a plus. My thanks to Bill and Precision Garage Door.
Jean Mckeon
A Response from: Jeffery Ware

Thank you for your feedback Mrs. McKeon. I am pleased we were able meet your expectations and solve your garage door issues. We appreciate your business.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Our Technician, Bill Adamini, had to come out on the coldest day in January when the wind chill was -17. He diagnosed the problem, explained it in detail and gave me options for the best repair. He had the job done quickly and was extremely professional. I will recommend this company to any of my friends/family. Keep up the good work!
Jerry & Sheryl Krocek
A Response from: Jeffery Ware

Thank both of you for your feedback. When the temperature drops that low is when we are needed the most, so our guys know to bundle up. We want to educate our customers so they can make an informed decision about their door. Please share your experience with others. Thank ou.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Scheduling a service call was easy and convenient. The technician called before he arrived and was here when he said he would be. He was knowledgeable and easy to talk to about what we needed. He was able to replace our garage door opener in about and hour and even re-programed our Homelink in our car for us. I will definitely recommend Precision Door to my friends and family.
Jack Holmes
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Al Mr. Holmes. We want to simplify the process and try to make it convenient for the customer. Please share your experience with others.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I called yesterday using a Valu-Pak ad and Bill came promptly this morning. He was very polite. He kept me advised as he tested each part of the garage door. He installed a new opener and cable. He was able to easily answer each question I asked. He cleaned up all of his materials. He used his electronics for the receipt and billing with ease. I am well pleased with the service and would use your service and Bill again. I would also recommend him to others. It was an excellent experience.
Patricia Wardega
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Wardega. It is very important to respond to service calls expediently because of the inconvenience an inoperable garage door causes the homeowner. Our business model is founded on exceptional customer service. Our technicians understand how valuable your time is. Thank you for choosing Precision Door and please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Anthony was very courteous and knowledgeable about his job and answered all my questions politely. It was a good experience.
Walter Dychko
A Response from: Jeffery Ware

Thank you for choosing Precision Door Mr Dychko. We want our customer to be 100% satisfied.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The technician was great! He was knowledgable, friendly, professional!
Paul Hartsel
A Response from: Jeffery Ware

Thank you for your feedback. Matt is a very good technician. As you said knowledgeable, friendly and professional.

Bill Adamini Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

Great Service! Jason is an excellent technician, very informative, proffesional and efficient. I did have an equipment malfunction three weeks after install and Precision door honored the warranty, sent out the same technician next day and our garage door works great. Thank you, Kevin.
Kevin Reilly
A Response from: Jeffery Ware

Thank you for your feedback Mr. Reilly. We agree that Jason represents Precision very well. We hope that you were not greatly inconvenienced before we were able to correct the malfunction. Please share your experience with others. Thanks for choosing Precision Door.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

STILL WAITING FOR AN INVOICE! HOW DIFFICULT IS THIS ? I have called and emailed.BAD customer service.
Ann Bertram
A Response from: Jeffery Ware

We apologize for any inconvenience you may have experienced with Precision. Please do not let this one incident deter you from using us again in the future. Our business is largely driven by customer service. We normally don't drop the ball, but it seems as if we did this time. Again I apologize.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

I am going to wait to give you my review, as I'm not 100% sure yet. Matt was great. BUT, he was here on Tuesday it is now Friday and after emailing your company and calling I still have NOT received my invoice which I was supposed to get the day of service. The email works because I got my appt. confirmation,this feedback email and an automated email. Although this may seem trite it is now bordering on irritating. After spending nearly $1,400, I feel a receipt would be nice for my records. So far the door is working great and I hope to send in a 5 star review for your technicians' sake.
Ann Bertram
A Response from: Jeffery Ware

We truly apologize for your inconvenience Mrs. Bertram. No, it is not trite, you spent a substantial amount of money. We dropped the ball on this one.

Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Review:

Responded to the Angie's list offer due to needing a repair and found that response was in every way better than expected.
Sandra Shoenfelt
A Response from: Jeffery Ware

Thank you for your your feedback Mrs. Shoenfelt. Angie's list is an excellent publication to find service providers. I am glad we were able to exceed your expectations.

Service Provided:
Garage Door Repair
Review:

Al was very helpful and explained all my options. He was friendly, profesional, prompt and knowledgable. I would certainly recommend Percision Garage Door Service.
Jim Gilbert
Service Provided:
Garage Door Opener Repair
Review:

Great job! Unbelievably quick as well as very nice people with which to work. Efficient, reliable and professional.
Cheryl Harrer
Service Provided:
Install Garage Doors
Review:

We needed a new door in a big hurry and Precision Door delivered. Our Technician, Al , did an incredible job. He was knowledgable and very proffesional.We will reccomend Al and Precision Door to our family and friends.
Molly and Matt Morgosian
Service Provided:
Install Garage Doors