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Read what people are saying
about Precision Garage Door in:

Avon Lake, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 70 reviews, averaging 4.91 Stars:
Review:

Bill was very professional, on time and pleasant.
Richard Mcclellan
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

Even though we called late in the day, Precision was out at the house within 2 hours of my call. Great to see a sense of "urgency" in a supplier.
Michael Albanese
Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your technician, Bill Adamini, called ahead and arrived right on time. He tightened springs, adjusted opener, replaced and lubricated rollers. During his inspection, he found a bearing that had seized and was wearing the bar the springs were on. He replaced the bearings. The garage door works great! Excellent service and work.
Dave Morton
A Response from: Jim Boland

We are very pleased that our technician, Bill, was able to get your garage door repaired quickly and thoroughly. Please let us know at any time should you need any further work on your garage door.

Bill Adamini Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

5 stars! Bill Adamini did a great job on repairing our broken garage door. He was prompt and courteous and explained how a spring had broken and then gave me a couple of options for the repair. He was very knowledgeable and answered all of my questions. He also spoke with my Home Warranty company and helped me receive partial payment for the repair. He explained in detail all of the work he had done and how to keep it operating smoothly in the future. As he was leaving he even brought up my trash can from the curb to my home! Great Service! Will definitely recommend your company to friends and neighbors. Thanks again for solving my garage door issues on the same day I called.
Jeff Weber
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great job by Bill Adamini. Explained everything thoroughly and completed the work on time.
Bill Zaubi
A Response from: Jim Boland

Mr. Zaubi, Thank you for taking the time to send us a review! Please feel free to pass along a good word to family and friends.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My experience with Precision Door Service was absolutely outstanding. I called in for an issue with a broken torsion spring at 8:00 AM and Zoran Jovanovic was at my house before 12:00. Zoran had the garage door operational in no time, replacing both springs and verifying the functionality and balance of the door. I will recommend Zoran and Precision Door to everyone.
Bob Christmyer
A Response from: Jim Boland

Mr. Christmyer, We appreciate your taking the time to submit a review of the service you received from Precision Door and our technician, Zoran. Please do not hesitate to contact us should the need arise in the future!

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Will showed up on time and in good spirits. My husband got a very informative review of our garage door issues and we went ahead with the repair. Will was personable and knowledgeable and got the job done in the amount of time he said it would take. We would recommend this company to others.
Liz Illenberger
A Response from: Jim Boland

Liz, Thank you for your review and future recommendation. We appreciate customers like you and look forward to helping in the future with any of your garage door needs.

William Coad Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Fast, competent, fair, and friendly. Zoran patiently and comprehensively explained all options and was genuinely concerned about my family's safety and wallet! Love the warranty. Highly Recommend. Thank you
Kelly Wilber
A Response from: Jim Boland

Ms. Wilber, Passing along a thank you for your evaluation of our company as well as Zoran. Thank you also for referring us to family and friends. Please do not hesitate to contact us again for all your garage door repair needs!

Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

5 star service. Garage door working perfectly now!
Edward Willkomm
William Coad Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The serviceman, Dave, was very polite and thorough in evaluating our garage doors. The services that he performed were done only after he showed me what the problem was, and how it would affect the function of the door and got my consent. He could even tell that last winter our door had frozen to the ground! The repairs made a huge difference in how smoothly the doors work, and they work so quietly now!
Jane Coniam
A Response from: Jim Boland

Thank you, Ms. Coniam for your feedback. We appreciate customers like you and if there is anything we can help with in the future concerning all of your garage door needs please don't hesitate to call!

Dave Honkala Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I was very pleased with the whole process. John Franks the technician was very knowledgeable and very helpful. John installed the new opener and recommended we replace the rollers. I was very impressed on how he installed the new opener because we have a Screen Solutions he had to work around. We purchased the Liftmaster unit and couldn't be happier. Much quieter than Genie.Thanks again.
Garin Kroll
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Matt called ahead to give me an accurate time for his arrival. He was professional and kind. I'm thrilled that our door is working well. 5 Stars for Matt! Thanks!
Cynthia Wesselkamper
Service Provided:
Garage Door Repair
Review:

Matt was a very responsive and friendly. He was prompt, professional and quick. I would highly recommend him and precision door.
elizabeth good
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

We had a good experience with Precision. Th e technician was prompt, courteous and knowledgeable and fixed our door in a couple hours. The cost was actually lower than expected and we're happy that we went with Precision.
MaryAnne Patterson
Bill Adamini Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

We were lucky enough to have Zoran come out to the house yesterday. I was very impressed with his knowledge and the potential solutions to our problem with our garage door. He explained everything thoroughly and in a manner that I could understand. He fully went over multiple options for a fix. I was most impressed with his professionalism and how Precision stood behind their proprietary products and Zoran ' s personal commitment to the work he performed. I was unaware of the potential danger to my wife and kids and felt much safer after Zoran completed his work. Not only did Zoran come out the same day that I called, but he completed alot of work in a short amount of time that same day. Can't say how impressed I was with the whole process, thank you.
Adam S.
Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great technician, Great company, overall great experience.
James
Bill Adamini Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

This company clearly "has it together". I am very happy with both my new garage door install and the service I received along the way. They set clear expectations and get the job done like they say they will. I would recommend this company to anyone in the market for a new garage door or repair.
Robert Peeples
Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Garage door would not close using remote or wall mounted pad. Called at about 0800 hours and was told technician would be out between 1000-1200 hours. Technician called at 1130 hours to advise he was 20 minutes away. When he arrived, I explained the problem and he knew right away that the electronic sensors were causing the problem. He repaired the wire on one, but the other was corroded beyond hope. He replaced the sensors and everything worked fine. Your technician was on time, knowledgeable and courteous. Can't ask for anything more from Precision or your technicians.
Avon Lake Resident
Service Provided:
Garage Door Opener Repair
Review:

I got what i expected.. it was easy to set up the appointment, the sevice tech called ahead to tell me he was on his way, he was professional, courteous and skilled.. The job was done quickly and he helped me to make the decion to repair rather than replace my opener.
DENNIS GRESH
A Response from: Jeffery Ware

We appreciate your feedback Mr. Gresh. We try to make the service visit as simple as possible. Our technicians are prompt, professional and courteous. Our goal is 100% customer satisfaction.

Service Provided:
Garage Door Opener Repair
Review:

Certainly a five star rating. I called yesterday and got next day service. Matt was right on time today and he called enroute to let me know exactly when he would be here. He repaired my door in a short period of time and explained some services and products I might be interested in. He was a gentleman the entire time of service.
JOHN TOROK
A Response from: Jeffery Ware

Thank you for taking time to review your experience with us. Our goal is 100% customer satisfaction.

Service Provided:
Garage Door Repair
Review:

Great customer service. The technician arrived on time, reviewed the work that was required and provided an estimate of the cost of the additional work that was requested. The work was completed on the day of the initial visit.
Linda Garceau
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Garceau. We try our best to provide prompt, professional and courteous service to our customers. Thank you for choosing Precision Door and please tell others about us.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 Star Service Pros: Fast response - Called at 3pm on a Saturday and they were in the driveway at 4:30. Knowledgeable - Explained the problem, mechanics, engineering in total detail Offered options - good better best Excellent warranty Exceptional quality parts Remove the old stuff and packaging CONS Not Cheap but you get what you pay for The new opener is ten times quieter than the old one. The springs were properly sized to the door and the rollers actually roll and look like they are engineered to last.
James Sattler
A Response from: Jeffery Ware

Thank you for your input Mr. Sattler. Each statement is absolutely correct. We have 2 things we want to accomplish. Fixing your door right the first time and for you to be 100%satisfied when we leave. Please tell others about Precision Door.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I woke up this morning to a garage door that wouldn't open. I called & was told I could be scheduled for tomorrow but if anything became available earlier, they would call. Sure enough, I got a call about 2 hours later, and my garage was fixed! So comforting to be provided reliable service!
Beth Rollins
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Rollins. Garage doors always break at the most inconvenient times. We serve at the pleasure of our customers. We will go the extra mile to make your garage door reliable and safe, so you don't have to worry about it.

Brad Buzzelli Service Provided:
Garage Door Opener Repair
Operations Manager:
Review:

Bill was great. He explained what he was doing so I. Old understand. He was very efficient and got the job done quickly.
Jim Barkalow
A Response from: Jeffery Ware

Thank you for your feedback Mr. Barkalow. Bill has excellent customer relation skills and continues to improve. He is an asset to our company.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I called every door repair company in Lorain County, no one wanted to come out after 5pm. I called Precision, transferred me to the technician, told him my problem, he said he was on a job and could be there in around an hour. He arrived when he said, checked out the problem, suggested some other areas that might need attention, gave me a price, He went to work, within an hour was done, my door has never been better. It runs so quiet now I actually have to turn and look to see if it is closing. Outstanding service, Outstanding Technician. Nothing but the highest praises. You will regret calling anyone else!!!
Kenyon Killinger
A Response from: Jeffery Ware

We really appreciate your review Mr. Killinger. The above mentioned traits are what set us apart from our competitors. We want our customers to be 100% satisfied. Once you experience how Precision does business we hope you will be our customer for life.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

He came out quickly and had the problem resolved fast.
Phyllis Rehker
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Rehker, we truly appreciate your business.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Very pleased with service. Prompt, efficient, friendly and explained everything each step of the way. Arrived early for apointment, was courteous,cleaned up after, and completed repairs in less than 1 hour. Would definitely refer to others.
Lee Fisher
A Response from: Jeffery Ware

Thank you for your input Mr. Fisher. The qualities you mentioned are the very things that separate us from our competitors. We want our customers to have a pleasurable experience with us. Please recommend Precision to others in need of garage door repair.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

It is refreshing to work with a technician that is so professional, honest and friendly. We had Bill stop by on Friday to repair our old opener that had been malfunctioning. He took time to review the problem and discuss repair options. We settled on purchasing an opener and having him install it on the following Monday. He provided us with his business card so that we could reach him with any questions and he gave us excellent advice. Bill arrived right on time and had the garage door opener installed and my cars programmed within an hour. It was a pleasure working with him and we would happily recommend Precision Door and Bill Adamini for any future repairs.
MARYBETH MANGO
A Response from: Jeffery Ware

Thank you Mrs. Mango. We are pleased Bill was able to provide a positive experience while there.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

I had a same day appointment scheduled and Jason called to let me know that he could be there earlier than quoted if it worked for us, and it did, so that was a good start. He was professional and pleasant when he arrived. One spring was obviously broken so it wasn't hard to diagnose that problem but he did show me several other issues. I'm no expert so I took the problems at face value, they seemed legit and you have to put trust in people at some point. After the inspection he offered a few options running from replacing the springs to the "Rebuild Package" which would cover all the other issues plus a few more. The main reason this is a 4 star review is the cost. I know that the price is the price and I always have the option to decline but when something is broken and needs fixing you have limited option. So on one hand I have a fixed door with several issues taken care of and a lifetime warranty but the other hand it could have been done for less money. I get that quality, long lasting parts cost more but even taking that into consideration the prices are high. For instance, $90 for a center bearing plate that can be had for around $10-15. Even saying that it's a higher quality that that doesn't make that price decent. From a service standpoint it was 5 stars. Jason was polite, professional, arrived early, worked quickly and made sure things were right. From an overall satisfaction standpoint I have mixed feelings and that is purely down to the cost which seems very much inflated even taking the quality of the parts into consideration. I guess ultimately something is only worth the price that somebody is willing to pay and I paid the price.
Kylene Roberts
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Zoran arrived on time and clearly explained to us the problem with our door. He worked diligently for almost 2 hours to fix the problem. Very nice, competent man and great service. Highly recommended.
Amy Storer
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Storer. We realize how important promptness is to our customers, thereby becoming a priority for us. We want to be the leaders in customer service. Thank you for choosing Precision Door.

Zoran Jovanovic Service Provided:
Garage Door Repair
Technician:
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