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Read what people are saying
about Precision Garage Door in:

South Euclid, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 9 reviews, averaging 4.56 Stars:
Review:

5
Edwina
Anthony Wise Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Bill called before arriving and arrived on time. He diagnosed the problem and explained all the repair options. After installing the garage door opener he explained all the new features and helped program the various devices. I was very pleased with the service Bill provided and also with the new opener. I would recommend Precision Door for any garage door repair needed. Thank you for the prompt, courteous and comprehensive service!
Patty Jirousek
Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I was very pleased with the service (garage door repair), the technician was professional and explained what repairs were needed.
Patricia Malone
Anthony Wise Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Prince is an AWESOME tech! He has an expert knowledge of garage doors and openers. He gave us a number of options and thoroughly explained each one. He worked hard from the minute he came until the minute he left. We vote for Prince for Tech of the Year! Great company and great employee!
Susan Ruben
A Response from: Jeffery Ware

Thank you for this awesome review. Prince is the latest addition to our team and this review will be very encouraging to him. Thank you for choosing Precision Door.

Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

THANKS to Matt for being prompt & professional! This was my first time meeting him & it was a fantastic visit; he resolved the issue. I have been a satisfied customer for years; please keep up the GREAT service!
Kimberley Foy
A Response from: Jeffery Ware

Thank you very much Mrs. Foy. for being such a loyal customer. We will continue to provide the highest level of service possible. Matty is a really good guy.

Service Provided:
Garage Door Repair
Review:

I have used Precision Door for 7 years and had a new door installed, service on the sensors and now new rollers. I wasn't sure if the new rollers would reduce the noise and the technician was honest about what effect new rollers would have given the age of the motor. I wasn't sure if I wanted to spend the money or just have the door serviced. He was honest and completed the work quickly and honored my coupon. I will call Precision again if I have any issues with my garage door.
DONNA BARTON
A Response from: Jeffery Ware

First, I want to thank you for being a valued customer. I am happy that Al was able to help you understand how much difference our nylon rollers would make. They are fantastic and will add years to your door operating system. We really appreciate your continued business and please call on us again if you or your loved ones have any garage door issues in the future.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Precision garage Doors is not a company I can recommend. The technician gave me what I thought was an extremely high price at first and then continually lowered it to try to get me to use his services. To me that makes it seem like the company is trying to get as much money as they can by initially giving a price which is much higher than what they are willing to do the job for. Also, after I had been told the price for the consultation was $40 the technician said the price would be $65 because he had to take time to look at the garage door and talk to me. Isn't that what the consultation is for? He did however waive that fee when I objected. The company that repaired my garage door gave me a much lower price plus they did not require that I first do a consultation which I would have to pay for if I choose not to use their company. I feel that not using this company to repair my garae door was a very wise decision. Even with having to pay for the consultation, I saved over $200 dollars.
Brian Wasserman
A Response from: Jeffery Ware

Based on your experience, I can understand why you feel that way. First, let me say there are many ways to repair a garage door. Experience has shown the best way to repair a door long term is to rebuild it. Not to say you can't replace a spring or a broken cable. We have found that putting a bandage leads to call backs and unhappy customers. Ultimately we will do whatever our customer wants but again the best way to repair a door is to rebuild it and we guarantee it will work perfectly. Obviously my technician did not adequately explain our company to you. Precision Door uses the best parts available and we offer lifetime warranties, which other companies do not. I don't apologize for our prices, what I do know is that we provide the best service in the industry. It is difficult to compare us to other garage door companies because we take a different approach. Our goal is to fix your door right the first time and give you peace of mind. I do apologize that your experience was not a positive one. Hopefully, you will grant us the opportunity to change your perception of our company. Also, thank you for your feedback. It gives us the opportunity to improve our service.

Service Provided:
Broken Garage Door Spring Repair
Review:

Al was very knowledgeable about garage door. I will ask for Al again
Kimberly Foy
Service Provided:
Broken Garage Door Spring Repair
Review:

Tech was very thorough and serviced what need to be done with good timing.
Yolanda Stallings
Service Provided:
Install Garage Doors