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Brad Buzzelli
Tech ID#: 2
Reviews: 118
Average: 4.95 stars
Background: 11/30/2011
Drug Test: 11/30/2011

Brad Buzzelli

Operations Manager
Brad Buzzelli has received 118 reviews, averaging:

Brad Buzzelli's Bio:

As of November 2015, Brad has been with Precision for 7 years. Brad is a Brunswick native who enjoys spending free time with his son. Being an eternal optimist, Brad is a diehard Cleveland Browns fan and has a death defying fear of spiders.
Review:

We are so happy with our new garage door. While we had to wait because it was a special order door, it was well worth it!! Unfortunately, the new door had a noticeable scratch but all it took was a call to Precision and the entire panel was replaced! The service technician and the installers were timely, professional and knowledgeable. We wouldn't think of hiring any other company. Thank you Precision Door!!
Teri Knapp
Brad Buzzelli Service Provided:
Install Garage Doors
Product:
Garage Doors
Operations Manager:
Review:

INTEGRITY PLUS 5 star service at it"s best : Prompt,professional and polite--every time. If they come out once and the problem Is not fixed properly--they come back a second time--no charge. Your satisfaction is what matters most with Precision Door-you can bank on it. I should know and if you have them out,YOU will know as well
JOHN REEVES
Brad Buzzelli Service Provided:
Garage Door Opener Repair
Operations Manager:
Review:

Precision responded on a Saturday in June to fix and replace a worn out opener and I ended up spending more than I budgeted on garage door accessories (springs, wires, brackets, etc. ) that needed replacement. Because of the doors age it still occasionally malfunctioned and I would have to adjust it. In January the sensors kept the garage door from closing at all. I gave up and called thinking I would have to pony up some more money. When it was snowing and 23 degrees outside, technician Jim Boland returned and treated it like a call back. He assessed the problem and quickly created a solution that worked. It is great to know they stand behind their work. I wished I would have called earlier, and given the cold weather, I bet Jim does too.
Reid Coffman
Brad Buzzelli Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Operations Manager:
Review:

Al the technician who made the service call was awesome. He figured out the problem in a few minutes and was quick to recommend a solution. I was very satisfied with his work.
John Kurkul
A Response from: Jeffery Ware

Thank you for your feedback. Our main objective is 100% customer satisfaction, so Al did an awesome job. lease share your experience with others.

Brad Buzzelli Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Operations Manager:
Review:

I woke up this morning to a garage door that wouldn't open. I called & was told I could be scheduled for tomorrow but if anything became available earlier, they would call. Sure enough, I got a call about 2 hours later, and my garage was fixed! So comforting to be provided reliable service!
Beth Rollins
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Rollins. Garage doors always break at the most inconvenient times. We serve at the pleasure of our customers. We will go the extra mile to make your garage door reliable and safe, so you don't have to worry about it.

Brad Buzzelli Service Provided:
Garage Door Opener Repair
Operations Manager:
Review:

High quality service.
Jay Denison
A Response from: Jeffery Ware

Thank you for choosing Precision Door.

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Cables
Operations Manager:
Review:

Service was prompt as always. So glad that I chose this company over 10 years ago. Have always been treated with courtesy no matter how minor the problem was. Everyone still marvels at how super quiet my garage door sounds opening & closing.
LAURA CRAVENS
A Response from: Jeffery Ware

First, let me commend you for being a loyal customer. No matter which technician comes to your home we can guarantee you will always be treated with the same courtesy you have become accustomed to from Precision Door.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Operations Manager:
Review:

My garage opener finally died and Precision was there fast to provide a solution. Matt was professional and great to work with. He explained everything very clearly and provided many options. The best path was to get the opener replaced, which Matt did right there and then. I am glad I called Precision.
Jeff Roth
A Response from: Jeffery Ware

We appreciate your input Mr. Roth. We provide prompt, professional and courteous service to our customers. Matt is really good at providing different options and helping the homeowner choose the best solution for his/her needs. We are glad also that you called Precision Door. Please tell others about your experience with us.

Brad Buzzelli Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Operations Manager:
Review:

Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management
Dorina Neculaescu
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Operations Manager:
Review:

I was very pleased with your prompt service. The service tech; Zoran Jovanovic could not have been more helpful. Our garage door needed a lot of work to make it perform properly. Mr. Jovanovic explained all the options available; why certain parts needed to be replaced and helped us to choose the best option for our needs. He got right to work and the door is working perfectly. I highly recommend Precision Door. I will definitely recommend your company to anyone that asks. Thanks!
Laurel Nolen
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Nolen. We want to provide prompt, professional and courteous service to our customers. One of our goals is to "fix your door right the first", so you never have to worry about it again. We explain how a garage door works and provide different options to repair it.

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Springs
Operations Manager:
Review:

garage door repair- had door and hinges lubricated.
JOHN CARTER
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Operations Manager:
Review:

I was very happy with my new door and the service the technicians gave in installing my new door. They walked me through the process step by step and kept me informed from beginning to the end (purchasing the door to the delivery).
Casandra Baker
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Baker. We are very pleased that your experience with us was good from the start until completion. Thank you for choosing Precision and please tell friends and loved ones about the experience.

Brad Buzzelli Service Provided:
Install Garage Doors
Product:
Garage Doors
Operations Manager:
Review:

Excellent installation. Very knowledgeable, answered all our questions, and finished quickly.
Robert Gillmor
A Response from: Jeffery Ware

Thank you for allowing us to install your new opener Mr. Gillmor

Brad Buzzelli Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Operations Manager:
Review:

I picked your company out based on your website only. I had no references to pick out any other way. Your rep came out the same day I called and was very helpful. I received very good service from all three technicians, Anthony, Jim, and especially Brad. When doing the final steps to installing my garage door, Brad noticed that my door was off center, due to settling of my house. He made some adjustments and my garage door looks great. He also took extra time to clean and fix my original door opener, which was not working due to my sensors being messed up. It was above and beyond the work he was there to do. I appreciate the professional attitude, along with the attitude of caring and concern. Thank you, I will highly recommend your company to all that ask.
Carol Krider
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Crider. We understand it sometimes takes a team effort to achieve our goal of 100% customer satisfaction. Thank you for your patience. Please share your experience with others.

Brad Buzzelli Service Provided:
Install Garage Doors
Product:
Garage Doors
Operations Manager:
Review:

The young man showed up at the time I was told he would be here, there was actually nothing wrong with my door. It seemed to be sluggish due to the extreme cold temps out lately. He did explain all of the components that make a garage door opener work and their function. Also what I should be aware of to know if there is a problem. Afterward, he made a few minor adjustments to the door and was on his way. I appreciate the explanations in terms I understand. All of my dealings with this company have had positive results!
Barb Evans
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Brad and Precision door. We stress to all of our technicians the importance of being totally honest with our customers. The weather can cause doors and openers to act a bit strange sometimes. Please call on us again if you experience any issues with your door. Please share you experience with friends and family.

Brad Buzzelli Service Provided:
Garage Door Repair
Operations Manager:
Review:

Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
Margaret Sura
A Response from: Jeffery Ware

Thank you very much Mrs. Sura. We are coming to realize how truly valuable Brad is, very polite and knowledgeable. Tell others about Precision.

Brad Buzzelli Service Provided:
Garage Door Opener Repair
Product:
Springs
Operations Manager:
Review:

Thank you so much for prompt service. Brad was my tech and I cannot say enough about his knowledge and explanations were excellent. You have a great employe in him.i will recommend your company to everyone I know
Margaret Sura
Brad Buzzelli Service Provided:
Garage Door Repair
Operations Manager:
Review:

The young man came to my home, identified himself, found the problem with my door, showed me and explained everything in terms I understood, and fixed my door! We have had the new door for just under a year and I have nothing but good things to say about this company and it representatives. The young man was polite, and knowledgeable about his job. He also cleaned up everything when he was finished. All I had to do was put the vehicles back in the garage and close the door. I am very pleased and will recommend not only your company...but this tech as well to all my friends. Thank You!
Barb Evans
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Evans. Our goal is 100% customer satisfaction. Seems as if Provided just that. Thank for choosing Precision and by all means tell our friends and family about us.

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Operations Manager:
Review:

One of the springs on our double overhead garage door broke late in the morning, and I contacted Precision to see how quickly a repair could be performed. After arranging a convenient time for a same-day repair, their service technician, Brad Buzzelli, arrived as promised and quickly replaced the springs. Brad also inspected the door, adjusted the chain tension on our opener, tightened some loose hardware, oiled the bearings and provided me with a nice review of the work he performed. I was completely satisfied with the quality of service I received, and I will gladly recommend Precision to my family and friends.
Larry Karbowiak
A Response from: Jeffery Ware

Thank you for taking time to review your experience with Precision and Brad. Brad is our lead tech and does an awesome job. Please tell others about Precision Door.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Operations Manager:
Review:

we are very satisfied with the work the technician performed..he was knowledgable and friendly and the door works much better. my only complaint is that the technician was a no show for our first appt and we weren't notified that he wasn't coming til we called to check why no one came. i understand things come up and there are emergencies (our wasn't) but a phone would have been nice to inform us and to reschedule the job.
Dennis Czerwony
A Response from: Jeffery Ware

Thank you for your feedback Mr. Czerwony, that information is will help us improve our ability to better serve our customers needs. I agree that a simple phone call would made a world of difference. Please give us the opportunity to provide a higher of customer service if the need arises

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Springs
Operations Manager:
Review:

Brad did a beautiful job. He rebuilt our garage door. We had been worried that the door could fall on our car because the opener was rattling and appeared loose at the wall. He also showed us the rusted plates at the bottom, which of course he replaced in the process of rebuilding. Thank you Brad, it was a pleasure having you do the work and show us what was happening. We will certainly call Precision should we need any future work.
Valerie Benson
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Benson. Our goal is to repair the door right the first time and for our customers to be 100% satisfied. We accomplish this by educating our customers about how a properly functioning door is supposed to work. We inspect all the moving parts to insure they are safe. We want you to have peace of mind that your garage door will work perfectly every time you use it. We know the best way to fix a garage door is to rebuild it and it will work perfectly. We want to thank you for allowing us to service your garage door. Please do tell others about Precision Door.

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Rollers
Operations Manager:
Review:

Brad was prompt, courteous and took the time to explain the repair work that needed to be done.
Lisa Lewis
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Operations Manager:
Review:

Great service! The technician was honest and didn't try to sell me anything more than I needed. I would recommend them anytime!
Ken Sommer
A Response from: Jeffery Ware

THANK YOU FOR YOUR FEEDBACK MR. SOMMER. WE ARE GLAD YOUR EXPERIENCE WAS A GOOD ONE. OUR GOAL IS 100% CUSTOMER SATISFACTION AND FIXING IT RIGHT THE FIRST TIME. WE WILL NOT BE DISHONEST WITH OUR CUSTOMERS. THANK YOU FOR ALLOWING US INTO YOUR HOME AND PLEASE DO RECOMMEND US TO FRIENDS AND FAMILY.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Operations Manager:
Review:

Beautiful new door. Professional installation. Spotless cleanup.
DANIEL PETERS
Brad Buzzelli Service Provided:
Install Garage Doors
Product:
Garage Doors
Operations Manager:
Review:

Excellent job and speedy. I anticipated an all day job and he repaired everything in less than 2 hours. Thank you Precision.
Barb Kasper
A Response from: Jeffery Ware

Thank you for taking the time to review your experience with Brad. Our goal is 100% customer satisfaction and we want to fix your door right the first time. Brad is our lead tech and does an excellent job. Trust me, it is a pleasure doing business with you.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Operations Manager:
Review:

Picked you out orf phone book. Guys did a good job replacing seal on bottom of door. They were well informed about doors. Also very polite and friendly.
Patricia Bruck
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Bruck. It is very important to the health of our business for our technicians to be courteous and friendly. We want our customers to have a pleasurable experience with PDS. Thank you for your business.

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Garage Doors
Operations Manager:
Review:

Brad was very informative and I under stood him completely. Appreciated the quick response and neatness of service. Thank you.
Ron Marett
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Operations Manager:
Review:

I was very pleased with Brad's professionalism and friendly attitude. He was great. I will recommend Precision to all.
Karen Mautz
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Operations Manager:
Review:

Never thinking I would need to repair my garage door, I wasn't certain who to call. So, I asked around and made a few calls to the various locations recommended and found myself pleased with every aspect of Precision. From customer service to Brad the technician that came out, their patience and willingness to help was greatly appreciated. Brad was arrived early, was knowledgeable, and professional. I am happy to recommend Precision as a result of such a positive experience. Thank you-Julie
Julie Said
A Response from: Jeffery Ware

Thank you for your feedback Ms. Said. Garage doors are something most people take for granted. When it is opening and closing we think everything is fine but as soon as it stops working we realize how important that door is. We are pleased that we were highly recommended and were able to provide a pleasurable experience. Our business is driven by 100% customer satisfaction and fixing your door right the first. Thank you for calling Precision Door. Please share your experience with your friends and family.

Brad Buzzelli Service Provided:
Garage Door Repair
Product:
Springs
Operations Manager:
Review:

Your Company was randomly selected from the Yellow Pages. Your technician checked out all parts of the 42 years old garage door. Replaced all rollers, all three bearings, the lift cables, both torsion springs and the puller aluminum gear. He did an excellent job. I also like the lifetime warranty that stays with the house, not with the present owner only, as told by Brad. Unfortunately I did not find this writing.
Bill Marosi
A Response from: Jeffery Ware

Thank you for your feedback Mr. Marosi. Obviously Brad recommended that you rebuild your door. You made a wise choice because we know that the best way to fix a garage door, long term so you don't have to worry about it, is to rebuild it. The warranty is valid as long as you own the home and is transferable. We stand behind our guarantee 100%. Thank you choosing Precision.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Operations Manager:
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