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Read what people are saying
about Precision Garage Door in:

Rocky River, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 60 reviews, averaging 4.96 Stars:
Review:

Will called in advance, was on time and did a terrific and professional job! He made sure I understood the work and completed it for less than the estimate. I highly recommend Will and Precision Garage.
Matthew Lekstutis
William Coad Service Provided:
Garage Door Repair
Technician:
Review:

5 stars; I have used Precision in the past and I needed quick service. They were there the next day 8 am.
Jennifer Grimes
Zoran Jovanovic Service Provided:
Garage Door Repair
Technician:
Review:

Zoren(known as Z,in your office,I believe)did an outstanding job in re-incarnating my 19 year old garage door that expired the previous evening with a broken spring and cables. The replacements and the workmanship came with a life time warranty and a lucid explanation of the logic behind replacing with two springs and choice of replacements.Because of him I have recommended your company to several householders and have told them to ask for Z.
Mmurali Sundaram
A Response from: Jim Boland

Thank you, Murali, for taking a moment to critique the service you received on your garage door. We are very pleased Zoran was able to get your door working in the best possible way!

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I heard your Angie's list ad on 1100 am.
Scott Williams
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The day before Thanksgiving my garage door came down at an angle and became unusable. We called Precision and they scheduled an appointment for 8am the day after Thanksgiving. Zoran Jovanovic was the technician that was assigned and he called that Friday morning to give me an estimated arrival time, which I appreciated since I had family in town so I knew when I would have to step away. Zoran immediately started diagnosing the multiple issues that existed, explaining the causes and potential solutions. He recommended a rebuild of the garage door hardware that was worn out and after further discussion I decided to have the old garage door opener replaced as well (it was old and well past its useful life). Zoran was able to start work immediately and completed the rebuild and garage door opener installation within a few hours. The difference in operation and noise levels is amazing and the door works perfectly now. The final cost was what was estimated, which was very reasonable given the work required. I would definitely hire Precision again and highly recommend them to others for any garage door needs.
Steven Sinacore
Zoran Jovanovic Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I called Precision Garage Door Service on Friday, and by Noon on Saturday I had a new garage door opener, a pad for the bottom of the door, and the rollers in the tracks inspected and repaired. I couldn't be happier with the service, the price, and the technician Matt. Matt told me he would be there in the morning, showed-up on-time, and walked me through everything he was going to do and priced the cost of the job right then. After he was done, Matt explained how to use the new accessories I didn't have before for the garage and the door opener. There are a lot of nice extras like the garage lights automatically coming on when I enter the garage through the house. The belt driven garage door opener is so quiet, especially compared to my old chain driven garage door opener. I am a very picky consumer so believe me when I say if I am happy you will be happy too. I highly recommend you call them before you go anywhere else.
Pete Poznanski
A Response from: Jeffery Ware

Thank you for is glowing review Pete. All of the points you emphasized are what separate Precision Door from the other companies. We do our very best to provide prompt, professional and courteous to our customers.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I was very impressed with Bill, he took the time to inform me of all aspects and options in what to do to make our door safe again and working at peak performance. He was dillegent and efficient. Bill was friendly, respectful and professional. I was very pleased with our results.
Shannon Seikel
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Fantastic service as always. Will was very informative and did a fantastic, quick job. We always recommend Precision. Thanks again!
Ted Henninge
A Response from: Jeffery Ware

Thank you for your continued loyalty Mr. Henninge.

William Coad Service Provided:
Garage Door Repair
Technician:
Review:

I was very pleased with Bill's service. He was people friendly, was polite, and had a smile on his face. He was open to suggestions and offered his own also. He worked efficiently and didn't waste time on meaningless things. He appeared serious about his job. He also had positive things to say about Precision and the work they do and the service they offered to people. I would recommend Bill to any of my neighbors who might need service to their garage.
Maria Hamilton
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I am a repeat customer of Precision because you have always given me excellent service. This last time was no exception as Will, my technician, was prompt, totally professional, friendly, and knowledgeable. As Will fixed the problem, he conveyed his knowledge to me and answered all my questions in an easy to understand manner. I am very pleased with Precision Door.
Annie Hlad
William Coad Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Bill was fantastic. A true professional and you are lucky to have him as a Precision team member. We will recommend Bill/Precision to our friends and family.
Frank Ferro
A Response from: Jeffery Ware

Thank you your feedback Mr. Ferro. Yes we are fortunate to have Bill, he is an ambassador of Precision Door. Please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I have used your company over the past 25+ years - I believe I recall your company was recommended by the builder of our townhouses. I would like to comment on your various service personnel who have worked on my garage door - they have 'all' been thorough and extremely polite and respectful. (I worked in the construction field for 30 years and I know this is not "always" the case....). Thank you for your prompt response to my service call. Dolores Pappas
Dolores Pappas
Service Provided:
Garage Door Repair
Review:

Garage door and opener were installed on 3/24 by Ryan. His work and information were excellent. Thank you
Anthony Fugaro
Service Provided:
Install Garage Doors
Product:
Belt Drive Garage Door Opener
Review:

Professional, courteous and timely
David Furry
Zoran Jovanovic Service Provided:
Garage Door Repair
Technician:
Review:

Paul came over and replaced cables which was under warranty due to fraying, tuned up the door and now works fine. Paul does a great job and I would certainly recommend your company to my friends.
louis bodnar
Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

5 Stars. Zoran was excellent. On time, and took the time to explain everything in detail. I highly recommend him and the company
Bob Homsher
A Response from: Jeffery Ware

Thank you for your feedback Mr. Homsher. It is very reassuring to know our technicians are representing Precision Door and our values. Thank you for choosing Precision.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Paul did a fantastic job installing our new garage door opener. Went above and beyond to ensure everything was working properly
Paul Zagaria
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The tech. was more than I expected.did not finish until I was completly satisfied.I would diffently would recommend your company to my friends.
John Patsue
Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Both times I have called on Precision, the experience has been everything customer service should be: From the thoroughness of the initial phone contact and scheduling, to the pre-arrival call of the technician, to the fast and complete repair itself. It was a pleasure from start to finish.
Scott Crawford
A Response from: Jeffery Ware

Thank you Mr. Crawford. The pleasure is all ours. Please do not hesitate to call on us for any future garage door needs.

Service Provided:
Garage Door Repair
Review:

I give Precision Garage Door & their employee a 5-star rating! I sent an e-mail to your company, prior to seeing your e-mail questionnaire in the incoming file. Without hesitation, I select 5 stars for your company's fine service & prompt response to my request for repairs for a broken spring. Starting w/ the operators who took my call and subsequent scheduling of an appointment for required repairs, your office staff was friendly, polite and efficient. And then the actual appointment where your nice gentleman took the time to explain & repaired the door. I believe this is the first time the door closes-all the way so no light is visible under it - & thus the cold air is blocked. Your repairman was a gentleman, and he did an amazing job restoring the closing of the door (especially in this extreme cold weather..... I may have previously sent an e-mail to you - prior to finding this e-mail. If so, please overlook if this a duplication. I just wanted to ensure I expressed my appreciation to your company & fine gentleman who left my door in the best alignment ever. Thank you, thank you, thank you!
Dolores Pappas
A Response from: Jeffery Ware

Thank you very much for your feedback Mrs. Pappas. We put a lot of effort into making sure our customers are completely satisfied with their appointment. I will share this review with Will. Thank you for choosing Precision and please tell others abour us.

William Coad Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Fantastic experience! Fixed my problem and advised me of other problems I have with no pressure on 'selling me anything'. Very satisfied.
John Zarlenga
A Response from: Jeffery Ware

We appreciate your feedback Mr. Zarlenga. One of goals is 100% customer satisfaction. We are pleased Paul was able to provide that for you.

Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

Great work.
Tony Keeling
A Response from: Jeffery Ware

Thank you for your feedback Mr. Keeling. Short and to the point.

Anthony Wise Service Provided:
Install Garage Doors
Technician:
Review:

Prompt and excellent service. Explained in detail what the issue was and had several suggestions. Did not try to over sell anything. I would definitely use this company again. Technician was very knowledgable and polite.
Aileen Fitzgerald
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Fitzgerald. We always want to do what is best for our customer.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
Review:

Excellent customer service. Prompt arrival and quick service. Took time to show and explain the issues with my door. Replaced broken parts with good quality parts with a transferrable lifetime warranty. Glad I called them.
Brent Bell
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Al was GREAT! on time, fast, explained everything completely. Its nice to know there are still companies out there that are honest, reliable and service oriented. We will spread the word around. Thanks again!
Brian Horning
A Response from: Jeffery Ware

Our goal is 100% customer satisfaction and fixing your door right.

Service Provided:
Garage Door Repair
Review:

Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.
Kevin Squires
A Response from: Jeffery Ware

We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Paul was very knowledgeable and dedicated to come out on New Year's Eve in the freezing cold...Thanks!
John David
A Response from: Jeffery Ware

Thank you for sharing your experience Mr. David. Our customers are our business. No one wants to have to deal with the inconvenience of a broken garage door. When that happens call Precision Door.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Used your ad in the AT&T Yellow Pages. The add was clear and concise and your ability to service on the weekends was a determining factor. I would rate your 2 full page add a 5..! As for the work done, Bill Adamini was personable, polite, respectful to property and informative. He completed the work needed in 90 minutes. While I was not prepared to put out over $1,000, I feel very confident that Precision will stand behind their work and warranty. I have one minor concern and that is that the garage door is not closing EVERY time. There is a small bump in the track that Bill & I addressed, and I will give this a week to work itself out. If it still persists in a week, I will call Bill to have it adjusted.......
mike roberts
A Response from: Jeffery Ware

Thank you for your input Mr.Roberts. It is good to know our advertising efforts do not go unrecognized. We provide prompt, professional and friendly service. If the issue doesn't not go away please call us. Our goal is 100% customer satisfaction.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management
Dorina Neculaescu
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Operations Manager:
Review:

We called for a non-emergency repair and set an appointment for the next day. The technician arrived promptly, fixed our problem, was friendly and explained everything. We had been using Genie but have decided to use Precision from now on.
Robert Laycock
A Response from: Jeffery Ware

Thank you for your feedback Mr. Laycock. We appreciate that you have decided to have us as your garage door company of choice. We want our customers to have a pleasurable experience.

Ryan Freeman Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
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