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John Franks
Tech ID#: 16
Reviews: 38
Average: 4.97 stars

John Franks

Technician
John Franks has received 38 reviews, averaging:

John Franks's Bio:

John was born and raised in the Cleveland area and is the oldest of 4 siblings (all sisters!). In his spare time he enjoys being in the outdoors camping and off roading/mudding. He loves music and really enjoys playing his bass guitar. John is a great problem solver and loves a good challenge.
Review:

The service and the quality of the work is a 5/5. The spring broke in half and we actually bought the entire commercial mechanism. John Franks is outstanding, explaining everything he does, has company uniform on and a badge, fully insured, this was our 2nd experience with Precision. From the first call with Amber who sounded very professional, and your 24/7 service which is so critical when in need, to the technician calling me when on his way, and was on time, I would definitely recommend your company. I would ask for John Franks again, Thank you so much, Gene Sokol
Eugene Sokol
John Franks Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

John Franks was very good. Showed up promptly on time, and was kind, competent and professional. And, because we had a somewhat unique situation, he explored any and all options in order to solve the problem(s.) We need some follow-up work, and I will be calling your company and asking if we can be serviced by John again. Thank you.
Greg Klucher
John Franks Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Upon arriving home from vacation, we realized our garage door wouldn't open. Both springs were broken. Our neighbor had Precision fix his garage door, so he gave us the number. Next day service was prompt and professional. Work done was completed in a timely manner. John Franks was our service guy and he explained everything thoroughly. Couldn't be happier with the results. Would recommend this company in a heartbeat.
Tony Ocasio
John Franks Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

great service and great job.. would surely recommend without any hesitation.
Bob Clipper
John Franks Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

John did an excellent job!!
Jael Johnson
John Franks Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

John did a great job! He went over and above the call of duty, providing excellent and timely service as well as offering helpful hints and tips for continued safety and maintenance of our garage door.
Yvonne Carter
John Franks Service Provided:
Garage Door Repair
Technician:
Review:

John was very professional and did a great job installing a new opener.
Frank M
John Franks Service Provided:
Garage Door Opener Install
Technician:
Review:

Top notch professional service! I liked that my options were explained thoroughly before service was provided.
Kelly P.
John Franks Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Precision is always quick to get to my house when I have an issue. I’ve required a second visit from the tech to tweak something a couple of times. He comes promptly and addresses the issue. No complaints.
Jodi
John Franks Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I will definitely use this company again. The first thing that really impressed me was the same day service. The second thing is the email I received telling me the name of the technician along with a link so I could see his face and read his bio. John was great. He was thorough, complete, efficient, and totally professional. He corrected the initial problem and them pointed out one safety issue (raveling cable) and explained the reason for the noise (new rollers would eliminate). Installation was quick. Door works great. Thank you
Norma Phillipp
John Franks Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Great, fast service. Garage door is working great now!
Mindy S
John Franks Service Provided:
Garage Door Repair
Technician:
Review:

Fast and professional
Brian
John Franks Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Required garage door maintenance. Best sevice ever. Same day appointment. Technician was friendly, introduced himself, after the assessment he told me what needed to be done, provided pricing. Efficient, thorough. Thank so much.
Barbara Robinson
John Franks Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

Feb 20th Bill Adamini was the rep sent out to our house to fix a broken cable & put a roller back on track. He was so professional & friendly. He explained what he was doing. And got it done very quickly. It's great to know that your company not only prides themselves on a great product, but also on great employees. We would/will definitely recommend your company to our friends & family. Thanks again Bill, I'm very happy with your work
Mark Schaefer
John Franks Service Provided:
Garage Door Opener Repair
Product:
Cables
Technician:
Review:

Ryan got to my home quickly after calling about my garage door not opening. He did a great job explaining the problem and addressing the issue. Would highly recommend Ryan and Precision Door!
Cari Washburn
John Franks Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

John F. Did a great job... I would recommend him any time. Rate him 5 out of 5 stars... ????
Stephen Pinter
John Franks Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Fantastic workmanship door works better than when new had everything replaced good service would highly recommend.
Keith Flagg
John Franks Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Very pleased, same day repair and John, the technician was professional and competent.
Jane Rosenburg
John Franks Service Provided:
Garage Door Opener Install
Technician:
Review:

My garage door problem was an easy fix. I called sometime after 8:30AM and they gave me a window 0f 10A-12P. Shortly after 10 John (very nice employee) called and said he would be there in 5 minutes and he was true to his word. First time I've used this company but would not hesitate to use them again or recommend them. John was very friendly and knowledgeable. Very good prices. Thank you for a positive experience!
Karen Henning
John Franks Service Provided:
Garage Door Repair
Technician:
Review:

It's Sunday and our garage door won't open, we call your company to see when you could come out & to our surprise within the hour your service man, John Franks was at our back door. We explained what was wrong, and he gave us options to fix the problem. He explained each option, in detail, and let us make the best decision for us. John was very prompt, friendly, easy to talk to, and knows what he's doing. If all your service people are as easy to get along with, then your business will always get rave reviews. We are extremely happy & satisfied with the service we received and will recommend your company to our family & friends. John Franks represents your company fantastically! He made our day a little brighter.
Mark Schaefer
John Franks Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

John Franks provided excellent service today. He was very friendly, knowledgeable and took the time to go over the different options. I would definitely recommend him to friends and family.
Amy Whitacre
John Franks Service Provided:
Garage Door Repair
Product:
Opener
Technician:
Review:

On time.Priced right.Well mannered efficient service tech.Thank you
Mark Wasserman
John Franks Service Provided:
Garage Door Repair
Technician:
Review:

John Franks did a great job. He was clear with the options that he laid out and did not pressure me into anything I did not want to do. Highly recommended!
Adam Weiss
John Franks Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Good job, explained everything well.
Gene Goering
John Franks Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We previously had a new door installed and now we picked them again to advise on a door opener. Pleasant service and pleased with product and service.
Karen Walburn
John Franks Service Provided:
Garage Door Opener Install
Technician:
Review:

Our old opener was installed in 1995, so time for a new one as it was no longer working. The technician (John Frank) came out the next day after calling for service. After explaining the new opener features and cost, he said it would be 1 hour to install, and it was. Felt bad he had to work during this really cold spell we're having. Everything works fine, so quiet compared to the old one, also we're able to open the garage with our smartphones.
John Carreon
John Franks Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Our service technician was John Franks. He did an outstanding job of explaining the problem, and how he was going to solve the problem. He finished the job in a very workman like manner. He went above and beyond the job to fix other little problems he saw to help increase the functionality of the door. I would absolutely refer JOHN and Precision Door to my friends and business associates.
Richard Perry
A Response from: Jeffery Ware

Thank you for your feedback Mr. Perry. It is very reassuring to know our technicians are truly taking care of our customers. Without you we would not have a business.

John Franks Service Provided:
Garage Door Repair
Technician:
Review:

John did a great job.
Russ Greene
John Franks Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

At first I thought they were trying to up-sell me on additional parts. The tech took the time to show me the parts on my door that were worn out by comparing it to new parts. Glad he did. Door works great now and is whisper quiet. Also, appreciate the prompt response. Called at 1pm for broken spring, showed up at 3:30pm, all fixed by 5pm. Would recommend.
Brian Byrne
A Response from: Jeffery Ware

Thank you for your feedback Mr. Byrne. We encourage our technicians to get the customer involved in the repair process. We want educate our customer in how a properly functioning garage door should work and it is much easier to explain if we compare our quality parts to the old worn parts on the door. Our goal is to "fix your door right the first time" and for you to be 100% satisfied. We are pleased John was able to accomplish both.

John Franks Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

5 stars to our tech, he was very informative, professional and awesome in his work. We were so happy to have this issue resolved in a timely fashion. We would recommend John and your Company to anyone who might need garage door repair!!
Edward
John Franks Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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