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Read what people are saying
about Precision Garage Door in:

Amherst, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 25 reviews, averaging 4.81 Stars:
Review:

Very quick to get an appointment and all services were priced up front. Very thorough inspection and recommendations to make sure of no future issues. Warranty provided.
Brian O
Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I initially called your company because your name came up when I did a web search for garage door repairs. it was nice to be able to reach someone when I called and the repair guy Bill came out right at 8am and was quite professional and gave me the different options for repair. he was also quite friendly which is a welcome change from some of the other repair guys. I will definitely be calling you again for future repairs to the garage. thanks again Charles davis
Charles Davis
A Response from: Jeffery Ware

Thank you your feedback Mr. Davis. Our phones are answered 24 hours a day by a live person, no voice recordings. Our goal is 100% customer satisfaction and to fix your door right the first time. Please do not hesitate to call on us in the future and please tell others about Precision Door.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

5 stars! My technician was Bill, fast, efficient, friendly, in and out! He had two program 2 new garage openers for me.
Sandra Campana
A Response from: Jeffery Ware

Thank you fr your feedback Mrs. Campana. Our goal is 100% customer satisfaction.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

The service tech today was Paul Broschk and he did a fantastic job of getting my garage doors operating the way they should have when our house was built 11 years ago. He replaced the broken Genie with a 8550 LIftmaster opener which is unbelievable compared to the Genie. He replaced springs on both doors, cables and other hardware and installed a digital opener and an outside keypad. It came with a life time guarantee. Even a battery back up for the opener if there should be a power failure and you want to get in or out of the garage. Great experience. I bought cheaper in the past and this is the 3rd time someone has had to come to a fairly newer house. The almost commercial quality of these products allows me to believe I won't have to worry about the garage doors functioning for a very long time. I highly recommend Precision - especially Paul.
Paul Rigda
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

This is a very well run company! From the polite secretary who set up the appt. to the very knowledgeable technician Bill Adamini -Precision Door is the best. Top quality products and an easy to understand diagnosis of the door problem. Bill was efficient and courteous. Had the new motor installed in an hour!
Susan Conkle
A Response from: Jeffery Ware

Thank you Mrs. Conkle, we really appreciate your feedback.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I am extremely pleased with the service I received today. Al was very polite and proficient. He arrived at the time he said he would. He was thorough in discussing with me the options available for my particular need. I will highly recommend Precision Door to my friends and family. Thank you for your service.
Dale Starbuck
Service Provided:
Broken Garage Door Spring Repair
Review:

I have used Precision Door before and have always had great service and this visit was no exception! They are reliable, professional and have evening hours. The technicians are friendly knowledgable and fast. If you need your door or opener serviced or replaced call Precision.
MARY - Amherst
A Response from: Jeffery Ware

We appreciate your feedback. We will continue provide the highest level of customer service possible. Thank you for your continued loyalty.

Service Provided:
Garage Door Opener Repair
Review:

My technician was Zoran Jovanovic. He clearly explained the problems with my garage door and opener before we agreed upon what was to be done. He was knowledgeable, friendly, and guaranteed his work. I definitely recommend this company and Zoran. I am very happy with my "safe" door now and new opener. Thank you! Karen Hougland
Karen Hougland
A Response from: Jeffery Ware

Thank you for your feedback Mrs Hougland. Zoran is very thorough in his work. Our technicians want to fix your door right the first time so you don't have to worry about it again. We want your experience with us to be a good one.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My faith in business and quality workmanship were restored this afternoon when Bill Adamini completed the work on our garage doors. Your website was a key factor in my choice and the work and quality lived up to the promise. Thank you
Cynthia Thompson
A Response from: Jeffery Ware

Thank you for your feedback Mrs Thompson. We receive a significant number of reviews, but some are more heartfelt than most. This is one of my favorite reviews because it speaks to what we really want to achieve at Precision Door. That is to make a difference in peoples lives. Thank you choosing Precision Door and please share your experience with others.

Bill Adamini Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Z was awesome!!! He was here before the service time. Explained all the different options. And was done within an hour. Thank you so much for excellent product and service. Will definitely come back if the need is there again. Plus having a recommendation from Dennis Willis and Brian McKeown is good too :)
Erin Bringman
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Bringman. Z understands the value of respecting our customers time. At Precision we want to change homeowners opinion of service providers. We appreciate your business. When I speak to Dennis and Brian I will mention your name. Thanks again.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

I feel like I was truly taken. The spring broke, I needed it replaced. The service call price was never discussed on the phone - $65 no matter what - then they charged me $185 PER spring. Then he wanted to sell me a host of other items that would total the bill to over $800... Later in the day I learned that I was over charged considerably compared to other door companies in the area. I would never recommend to anyone. What a rip off. Go someplace else!
MARK ANTOLIK
A Response from: Jeffery Ware

We are truly sorry you feel that way Mr. Antolik. There are a few issues going here. First, let us address the service call. All service companies charge a service call fee for coming to a customers home, usually more than $65.00 whether work is done or not. Secondly, our springs cost $185.00 because they're higher quality of spring than our competitors and last many years longer. Also, our technicians look not only at what is broken, but also parts that are worn and will cause the door to malfunction in the future. Our goal is to "fix the door right the first time", so the homeowner doesn't have to worry about it again. Lastly, it is quite unfair to compare us to the other garage door companies in the area because they do not provide the same level of service that we do. Please, compare us to someone that has 24hr emergency service, that offer lifetime warranties and have trained technicians. I hope that over time you will come to realize that you paid a fair price for what you received.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Warranty replacement of broken spring. Professional and thorough. On time and called ahead as I requested. Exceeded my expectations.
DAVE KISH
A Response from: Jeffery Ware

Very sweet and to the point. We stand behind our lifetime warranty guarantee. Let others know there is a company out there that does exceed customers expectations.

Service Provided:
Broken Garage Door Spring Repair
Review:

This company excels! Technician Jason was on time, informative, personal; he explained what problems I had (and those still developing) so I understood what was needed. Installation was impeccable; price was reasonable. This company is on Angie's List...and deserves to be. Every step of the process of getting service measures heads above any previous company I've used. In future, will go back to Precision and ask for Jason! Also...company website posts technicians' photos so you know who is coming into your garage. GREAT idea (first company I've found to do so.) You'll be more than satisfied. I am.
Kathryn Olszonowicz
A Response from: Jeffery Ware

Thank you for your feedback. What an awesome review. Please do not hesitate to call on us for any issues you or your friends and family may have. We take our garage doors for granted until they break, always at the most inconvenient time. Thank you again for taking time to review your experience with us.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

very pleased with the overall service on our garage door.
Rick Hobson
A Response from: Jeffery Ware

Thank you for your feedback. Our goal is 100% customer satisfaction. Thank you for choosing Precision. Please share your experience with others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Technician:
Review:

I found the super coupon on Angie's List for a garage door checkup with new rollers for $99. It couldn't have come at a better time since my opener wasn't working right. Matt was able to make it work in a matter of minutes and changed out the old steel rollers with new nylon rollers in nothing flat, lubed everything and gave me good advice on what my door will probably need in the near future. I will be calling Precision for anything my garage door needs. Totally satisfied.
Wayne North
A Response from: Jeffery Ware

Thank you for taking time to review Matt. Matt is very knowledgeable and professional. Our intent is to educate our customers about how a garage door should function. Please call on us when you are ready to have your door serviced.

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

For seniors on fixed income, no weekend extra charge was nice. Price was right, service good. Also appreciated the quick response.
Mary Riley
A Response from: Jeffery Ware

Thank you reviewing us Mrs. Riley. We are in the garage door service business, but we all have a higher calling. Our position allows us to be of service to our community. That is really awesome. We all will be seniors someday and hopefully there will be someone willing to help me. Thank you for giving us the opportunity to help.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Matt was very good and took his time to show me how everything works. Thank u very much I will spread the word.
Kyle Anderson
A Response from: Jeffery Ware

Thank you for your feedback Mr. Anderson. Matt is very thorough in explaining how your door works. we appreciate your business.

Service Provided:
Install Garage Doors
Review:

Great job .Brad a great tech. Very prompt ,professional.would recommend.
PAT POHORENCE
A Response from: Jeffery Ware

Thank you for taking time to write a review about your experience with our company and Brad especially. It is important for to be on time, to look professional and to solve your garage door problem. Please do recommend us to your friends and family. Thank you for choosing Precision

Service Provided:
Broken Garage Door Spring Repair
Review:

The e-mail i receved was so nice that way you know who is coming to your home. Mitch was very nice and cleaned up after himself. Thanks for haveing such a wonderful person work for you. Thanks Vicki
Vicki Roggenback
A Response from: Jeffery Ware

Thank you Mrs. Roggenback. We have all felt some anxiety when a strangers comes to home. It is very comforting to know the person has a clean background, is drug-free and is professional. we want our customers to have some peace of mind. Hopefully, we achieved our goal.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Al was very prompt. We are very pleased.
Liz and Rob Hersh
Service Provided:
Broken Garage Door Spring Repair
Review:

Al has been here before and I must say as a returning customer my experience has always been consistent and service always impeccable. Thanks for everything
Erica Gustafson
Service Provided:
Broken Garage Door Spring Repair
Review:

Job well done
Carl
Service Provided:
Broken Garage Door Spring Repair
Review:

Your technician was on time, very friendly, and finished in no time at all. He explained what he needed to do, he also gave me some maintenance tips to keep my current opener operating at it's best for as long as possible. I am very pleased and will be recommending your company to everyone I know who needs garage door repairs.
Theresa Laywer
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

service was fast and the the repair was done with little time
Rajeev Mangat
Service Provided:
Broken Garage Door Spring Repair
Review:

My garage door broke so I Googled garage door repair, I found Precision, they have a great website and offer a lifetime warranty so I called them. My springs and cables were broke and the technician called me and told me he was on his way. I was surprised he was on time and very polite. He fixed the problem and gave me a lifetime warranty. I will always call Precision with my garage door needs and recommend them to my friends!
Jerimiah Byrd
Service Provided:
Garage Door Repair