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Read what people are saying
about Precision Garage Door in:

Rocky River, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 65 reviews, averaging 4.97 Stars:
Review:

Called Precision, and was set up with an appointment faster than I believed was possible. Received confirmation email with a list of Precision employees and their photos for security. Paul was wonderful. Quickly assessed the issues, explained the problem in a way that was clear, even tho I know very little on the subject. He came up with three different solutions and helped me choose which was best for me. He was able to start work immediately. I would recommend Precision to everyone.
Kevin Squires
A Response from: Jeffery Ware

We do our best to provide prompt service. The entire process of us arriving at your home, the phone calls, the pictures and background checks of our techs, is designed to relieve some of the stress and anxiety a homeowner may experience when a total stranger comes to their home. Thank for allowing us to serve you.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Paul was very knowledgeable and dedicated to come out on New Year's Eve in the freezing cold...Thanks!
John David
A Response from: Jeffery Ware

Thank you for sharing your experience Mr. David. Our customers are our business. No one wants to have to deal with the inconvenience of a broken garage door. When that happens call Precision Door.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Used your ad in the AT&T Yellow Pages. The add was clear and concise and your ability to service on the weekends was a determining factor. I would rate your 2 full page add a 5..! As for the work done, Bill Adamini was personable, polite, respectful to property and informative. He completed the work needed in 90 minutes. While I was not prepared to put out over $1,000, I feel very confident that Precision will stand behind their work and warranty. I have one minor concern and that is that the garage door is not closing EVERY time. There is a small bump in the track that Bill & I addressed, and I will give this a week to work itself out. If it still persists in a week, I will call Bill to have it adjusted.......
mike roberts
A Response from: Jeffery Ware

Thank you for your input Mr.Roberts. It is good to know our advertising efforts do not go unrecognized. We provide prompt, professional and friendly service. If the issue doesn't not go away please call us. Our goal is 100% customer satisfaction.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Jim Boland has great customer service I was informed ever set of the way from the time he was calling customer to set appointment to what needed to be fixed. Which I appreciate so that I could answer any questions that the client had. Georgia Burns Lawrence Management
Dorina Neculaescu
Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Operations Manager:
Review:

We called for a non-emergency repair and set an appointment for the next day. The technician arrived promptly, fixed our problem, was friendly and explained everything. We had been using Genie but have decided to use Precision from now on.
Robert Laycock
A Response from: Jeffery Ware

Thank you for your feedback Mr. Laycock. We appreciate that you have decided to have us as your garage door company of choice. We want our customers to have a pleasurable experience.

Ryan Freeman Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Al Fleming came out to show us new doors and did a fantastic job! He gave us many different options to choose from. We will definitely be ordering and he even made a quick fix to our existing door to make it safer for the meantime. Thanks!
Leslie Zender
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Zender. We are pleased Al was able provide the right door for your home.

Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Love prompt service ... arrived within the hour. Prince, the service tech, explained everything and answered all my questions. He is not only very knowledgeable, but friendly and above all a real professional. He completed the job pronto and instilled confidence in me that my door is now working properly. His suggestions on future maintenance will help keep it that way. - I'm a repeat customer, always pleased with the service I get at Precision Door.
Annie Hlad
A Response from: Jeffery Ware

Thank you for your continued loyalty Mrs. Hlad. Arriving on time shows our customers that we also value their time, it is a sign of respect. Being prompt is one of many things that separate us from our competitors. Please tell others about us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Anthony - like all the other technicians with whom we have had the pleasure to work - was on time, courteous and thorough. This was minor matter but it was treated as well as a major installation.
Jean and Larry Gilbert
A Response from: Jeffery Ware

Thanks for your feedback Larry. Our goal is 100% customer satisfaction no matter what the problem.

Anthony Wise Service Provided:
Garage Door Opener Repair
Technician:
Review:

Bill Adamini called because he had an earlier cancellation...he arrived within 10 minutes of his phone call & proceeded with an inspection of the faulty door opener When it was determined that it couldn't be fixed, due to its age, he offered to replace it. He quoted me what seemed to be a fair price & had a new door opener installed within an hour. We ultimately replaced both door openers and I now have a keypad also....the work was done quickly, the cleanup efficient. I like the idea of a lifetime guarantee. I would certainly recommend this company to anyone. Thanks so much
Connie Byrnes
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Byrnes. Wow, That sounds like a really good experience. That is our goal, 100% customer satisfaction. Please do recommend us to others.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

The technician, Paul, gave me a courtesy call when he was 15 minutes away which was right around the time they were supposed to send someone. Paul was very good at explaining everything that needed done and was professional throughout the entire garage door repair. I would definitely recommend Precision Garage Repair to anyone.
chad snyder
A Response from: Jeffery Ware

Thank you for your feedback Mr. Snyder. We are pleased Paul was able to solve your garage door issue and provide a positive experience in the process. Please do share your experience with others.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Anthony did a great job in promptly replacing the broken spring coils in my garage door opener and lubing the hinges. He was punctual and made me feel good about Precision honoring their lifetime warranty...I paid only for the labor. I would recommend Precision to anyone who needs to have a garage door either replaced or repaired. Sincerely, Russ Molnar
russ molnar
A Response from: Jeffery Ware

Thank you for your feedback Mr. Molnar. We stand behind our lifetime warranty. Please don't hesitate to call on us for any garage door issues.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service Technician, Bill, called before he came and arrived promptly. He was very friendly and helpful, and then repaired the door very quickly and efficiently. I would definitely recommend Precision to anyone for garage door installation and/or repairs.
Barbara Johnson
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Johnson. Our technicians understand The importance of great customer service. Please share your experience with others.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Our keypad cover was replaced for a second time. The technicians were friendly and professional. Paul Broschk and Maran provided the service.
Laureen Mooney
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Mooney. Both Paul and Zoran are relatively new and we expect them do an awesome job.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great experience with Precision Door!! Matt was very professional. He explained what needed to be done and why and then got the job done. I will definitely send more business their way!!
Dr. Michael Pap
A Response from: Jeffery Ware

Thank you Dr. Pap. Matt is one of our best technicians, he is very thorough and professional. Please do tell others about your experience with Precision Door.

Zoran Jovanovic Service Provided:
Install Garage Doors
Technician:
Review:

I was so please that Precision Door for a few reasons... 1) someone answer their phone when I called late Saturday afternoon. Calls to other companies were answered by answering services and was told someone would get back with me next day. 2) there was no extra charges for nights and weekends. 3) I was able to get an appointment Sunday morning. 4) The technician call Sunday morning to let me know he was on his way was very helpful. 5) The technician who called and serviced the door was refreshingly polite. What a great way to start one's day. He was very thorough with my choices of repair. The service was done quickly and no mess left behind. The door operates so smoothly and quietly now. Thank you, Ryan for quality service and being so polite.
Brenda Fahrenkopf
A Response from: Jeffery Ware

Thank for your feedback Mrs. Fahrenkopf. All of the things mentioned above are the foundation we are growing our business on. We truly appreciate that you recognize the difference and encourage you to share your experience with others. Thank you choosing Precision Door.

Ryan Freeman Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Liked the email that arrived before my appointment. I knew Brad when he knocked on the door because of it. He was very professional yet friendly and repaired my sensors quickly and to our satisfaction. Thank you for another great service call.
BARBARA CHERNUS
A Response from: Jeffery Ware

Thank you for your feedback Ms. Chernus. It is very reassuring to know who is coming to your home. We want to set ourselves apart from other garage door companies. Brad is the consumate professional. We are pleased your experience was a good one. Thank you choosing Precision.

Brad Buzzelli Service Provided:
Garage Door Opener Repair
Operations Manager:
Review:

Dear Ladies and Gentlemen, "Eric Kirby", my service techincian, was extremely professional and kind. My wife and I were pleased dealing with him. However, I was a little sad that we had to pay over $700 to get my truck out and have our garage door repaired. Times are tough. But, I am grateful that Eric was able to repair our garage door quickly, and we could get our truck out. I believe that Eric repaired the door so that it will operate effectively for many years to come. My wife and I are tried of having to have the door be fixed by so many "local garge door companies" using poor, inexpensive parts which eventually break down. Hopefully, this will be the last time that we have to have the door repaired. I would highly recommend your company. Your company is honest and professional. You deserve to have the BBB seal of quality. Thank you, Brad Scotten
Brad Scottan
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Brad explained everything to us. He was kind, neat and efficient. Great job.
Eileen Btitz
A Response from: Jeffery Ware

Thank you for taking time to review Brad and PDS. We value our customers very much. Please do not hesitate to call on us for any garage door issues you may have in the future.

Brad Buzzelli Service Provided:
Broken Garage Door Spring Repair
Operations Manager:
Review:

Very nice, prompt and knowledgeable service. Al was able to answer all of my questions and went out of his way to temporarily repair my garage door until the new door could be installed. I would definitely call again for future service.
Kathleen Svala
A Response from: Jeffery Ware

Thank you for taking time to review Al and Precision Door Service. We strive to provide 100% customer satisfaction. Al went beyond the call of duty and we applaud him for doing so. Our customers are our business. Please refer your friends and loved ones to us for garage door repair

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Mitch was excellent. He was polite, knowledgeable and did a great job. Phone work at office left a little to be desired. The website secured the job for you.
Jack Hull
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Al did a great job on the installation. Garage is much warmer. Thanks, Mark Ferry
Mark Ferry
A Response from: Jeffery Ware

Thank you Mr Ferry for taking the time to gives us feedback about your experience with Al and Precision Door. Please enjoy your new garage door and stay warm.

Service Provided:
Install Garage Doors
Review:

Tom did an excellent job of explaining my options. Whatever I decided on doing would be perfectly fine with him. I didn't feel pressured to purchase something I didn't need. Toms' main concern was getting my door fixed properly at an option that was acceptable to me. He completed the garage-door-rebuild in under 45 minutes just like he promised and left the garage the same as it was when he arrived. Tom is very professional and an asset to the company. I've already recommended Precision to my sister on the east-side and I'll continue to do so in the future.
Ted Henninge
A Response from: Jeffery Ware

Thank you so much for reviewing both Tom and Precision. This is exactly our intent, to satisfy our customers 100% so they will gladly recommend Precision Door to people they truly care about. Tom is an asset to our business. He is the consummate professional and always has the customer's best interest in mind when making recommendations.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

the technician Al was right on time and fixed the problem with the receiver and garage door opener. Al new within a couple of minutes what had to be done. I would rate his service performed a high 5. thanks Rich Potts
Richard Potts
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

I had used the company before and was very satisfied. Once again I was satisfied. Thank you.
BARBARA CHERNUS
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Well satisfied with service response, neatness, workmanship and communication. I made the right call.
Frank Kollath
Service Provided:
Broken Garage Door Spring Repair
Review:

excellent job
Cezar Sionescu
Service Provided:
Broken Garage Door Spring Repair
Review:

Well satisfied with the service,response, workmanhip, neatness and communication. I made the right call.
Frank Kollath
Service Provided:
Broken Garage Door Spring Repair
Review:

Steve did an excellent job
Cezar Sionescu
Service Provided:
Broken Garage Door Spring Repair
Review:

Liked Steve very much very nice. My neighbor works for Howard Hanna and they use your service. Thank you and can not wait to see my new door. Have a great week. Go Indians...... barbara
barbara demko-werner
Service Provided:
Broken Garage Door Spring Repair
Review:

EXcellent job. Steve was early always a plus and he was very polite. He explained everything so I could understand the new system for opening and closing the garage. Old habits are hard to break but he explained how this was much safer. Bottom line great job. Would not hesitate to call again.
Maria Hamilton
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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