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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door in:

Cleveland, OH

(216) 586-5929

Cleveland has received 118 reviews, averaging:

4.92 of 5 Stars
4.92 of 5 Stars

Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/15/2010
Comments: Online
submission
[?]
The technician, Jeremiah Byrd, was punctual, friendly and very professional. He replaced the cables and bearing plate in a timely manner and thoroughly cleaned up the area afterwards. Jeremiah did a great job and we recommend him for anyone else that needs their garage fixed.
– Katie Lin
Service Provided:
Garage Door Repair
Technician:
Jeremiah Byrd
Garage Door Opener Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/12/2010
Comments: Report Card
submission
[?]
Good Work. Thanks
– Geraldine Hamilton
Service Provided:
Garage Door Opener Repair
Technician:
Steve Washburn

Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/30/2010
Comments: Online
submission
[?]
Jeremiah was very respectful and honest and did a great job. Would recomend him anytime.
– Daniel Belcher
Service Provided:
Technician:
Jeremiah Byrd
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/30/2010
Comments: Report Card
submission
[?]
Outstanding service! The whole team is proffesional and courteous.
– Jerry Herrington
Service Provided:
Garage Door Repair
Technician:
Steve Washburn
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/27/2010
Comments: Report Card
submission
[?]
This is the second time I have used Precision Door Service and we have been very pleased with the service both times. The Technician was on time and he was very efficient and friendly.
– Rieslinger
Service Provided:
Garage Door Repair
Technician:
Al Fleming
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/20/2010
Comments: Online
submission
[?]
When our garage door unit burnt out, I expect a few days wait to get it fixed. Brad showed up within hours of my call and had the door fixed that day. He was courtesy and very knowledgeable.
– Lynn Correa
Service Provided:
Garage Door Repair
Technician:
Brad Buzzelli
Garage Door Opener Install
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/20/2010
Comments: Online
submission
[?]
The previous owner of my home recommended Precision to me, so when I had trouble with my opener I gave them a call, and a technician was out the same day! Jeremiah was thoroughly knowledgable, skilled, and courteous. He explained the problem with my opener, repaired it, and explained that since it was an older model it might continue to have that problem and how I could fix it if needed.

When instead I inquired about installing a new one, Jeremiah answered all my questions and was available to install a new opener on the spot! An hour later I had a beautiful new, modern, quiet, strong, smooth garage door opener with a lifetime warranty. Great service, great price, great product. I'm a happy customer and will keep calling on Precision!
– Carolyn Robb
Service Provided:
Garage Door Opener Install
Technician:
Jeremiah Byrd
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/24/2010
Comments: Report Card
submission
[?]
I just want you to know what an asset Al is to your organization. As an 80 year old home owner I really appreciated Als patience. He explained everything to me and took the time to make sure i understood the options available to me. He was efficient and cleaned up after he was done. Thanks for the great service.
– Margret Frial
Service Provided:
Garage Door Repair
Technician:
Al Fleming
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/24/2010
Comments: Report Card
submission
[?]
Precision Door provided me Excellent Service and i wont allow anyone else to service my garage door needs.They have a customer for life
– Gloria Turner
Service Provided:
Garage Door Repair
Manager:
Jeffery Ware
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/19/2010
Comments: Report Card
submission
[?]
Steve did a great job. He was personable and proffesional and a really great representative of your company. He was on time, explained what needed to be done and when he was done there was nothing for me to clean up. My door runs smoother and quieter than is ever has. I am so glad i called Precision Door.
– Carol Smith
Service Provided:
Garage Door Repair
Technician:
Steve Washburn
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/11/2010
Comments: Report Card
submission
[?]
Technician was right on time. He had the parts on his truck. Great Service.
– Gary McFadden
Service Provided:
Garage Door Repair
Technician:
Steve Washburn
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/09/2010
Comments: Report Card
submission
[?]
Steve fixed my door and its never been quieter
– Lawrence Jarca
Service Provided:
Garage Door Repair
Technician:
Steve Washburn
Garage Door Opener Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 08/04/2010
Comments: Report Card
submission
[?]
Our technician, Al, did a great job quickly and efficiently. Precision Door provided us great service.
– Vicki Garrett
Service Provided:
Garage Door Opener Repair
Technician:
Al Fleming
Install Garage Doors
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/29/2010
Comments: Report Card
submission
[?]
We had a new door and operator installed and we couldnā
– James Difranco
Service Provided:
Install Garage Doors
Product:
Chain Drive Contractor 3255
Technician:
Al Fleming
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/26/2010
Comments: Online
submission
[?]
Thanks for great service. Brian explained everything carefully, and then did a thorough and neat job fixing everything. Your company responded quickly and professionally.
– Susan Sadler
Service Provided:
Garage Door Repair
Technician:
Brian Nehls
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/12/2010
Comments: Online
submission
[?]
I have used Precision several times over the years, and their service and professionalism has always been great. They do exactly what they say, when they say it will be done.
– Kevin Rotenberry
Service Provided:
Garage Door Repair
Technician:
Steve Washburn
Garage Door Opener Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/28/2010
Comments: Report Card
submission
[?]
Best Service company i have ever dealt with.
– Annelese Berger
Service Provided:
Garage Door Opener Repair
Technician:
Steve Washburn
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/07/2010
Comments: Report Card
submission
[?]
Thank you so much for your proffesional service.
– Selma Bell
Service Provided:
Garage Door Repair
Technician:
Steve Washburn
Install Garage Doors
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/24/2010
Comments: Online
submission
[?]
Precision Door installed four new doors for us and did a quick clean job!
Thank you goes out to Jim and Jeff.
– Jay Zimberg
Service Provided:
Install Garage Doors
Manager:
Jeffery Ware
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/20/2010
Comments: Online
submission
[?]
The reason I chose Precision Door was your A+ rating at BBB. I needed to replace a torsion spring. Service was excellent, and I give you 5 stars.
– Leo Utis
Service Provided:
Garage Door Repair
Technician:
Brian Nehls
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/13/2010
Comments: Online
submission
[?]
Al was courteous and professional. He asked relevent questions and provided me with several options that met my needs. I opted for a total rebuild of both doors as the parts were all original and 80 years old. I was pleasantly surprised to find out my garage would be functional that same day. True to his word, Al completed the job competently. He made sure I was satisfied with the operation of the doors before leaving. I would recommend Al and Precision Door to friends and family.
– Elaine Eichman
Service Provided:
Garage Door Repair
Technician:
Al Fleming
Install Garage Doors
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/12/2010
Comments: Online
submission
[?]
Al installed my garage door for me it took no time, and they did an awesome job. Don't settle for less go to Precision because they are the best!!!!!!!!
– Art Honsaker
Service Provided:
Install Garage Doors
Technician:
Al Fleming

Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/03/2010
Comments: Report Card
submission
[?]
Al was very helpful with advice and was Wonderfully efficient. I LOVE my Precision Door guy.
– Karen Lockett
Service Provided:
Technician:
Al Fleming
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/20/2010
Comments: Report Card
submission
[?]
I want every one to know how much I really appreciate the excellent job Al did on my garage door last week. The door now works much better than in did for twenty three years before Al worked on it.
– Richard Taylor
Service Provided:
Garage Door Repair
Technician:
Al Fleming
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2010
Comments: Report Card
submission
[?]
We had Brad out tonight at around 7pm to replace a broken spring on our garage door.I wanted to let his manager know what a great job he did. I will definetly recommend your company to others. Thank you for the GREAT service after what everybody else considers "normal business" hours.

– Mr. Crawford
Service Provided:
Garage Door Repair
Technician:
Brad Buzzelli
Garage Door Opener Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/31/2010
Comments: Report Card
submission
[?]
Steve did a Great job. He was polite and very efficient. We are very happy with the service provided by Precision Door Service
– Dorma Boggs
Service Provided:
Garage Door Opener Repair
Technician:
Steve Washburn
Garage Door Repair
Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/18/2010
Comments: Report Card
submission
[?]
Brad did a GREAT JOB. I was very pleased with his promptness and proffesional. My garage door has never worked better. My compliments to Brad and Precision Door Service.
– Tim Fello
Service Provided:
Garage Door Repair
Technician:
Brad Buzzelli

Cleveland, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/30/2010
Comments: Online
submission
[?]
Brad is terrific.
– Ileen Proper
Service Provided:
Technician:
Brad Buzzelli
(440) 389-4446
Beachwood Area
4.7 out of 5 stars
(30)
Read All Beachwood Reviews
(216) 586-5929
Greater Cleveland Area
4.87 out of 5 stars
(169)
Read All Greater Cleveland Reviews
(440) 297-2728
North Olmsted Area
4.97 out of 5 stars
(73)
Read All North Olmsted Reviews
(440) 628-4471
North Royalton Area
4.8 out of 5 stars
(68)
Read All North Royalton Reviews
(440) 337-4753
Solon Area
4.78 out of 5 stars
(38)
Read All Solon Reviews
(440) 220-4415
Geauga County Area
4.9 out of 5 stars
(10)
Read All Geauga County Reviews
(440) 220-4415
Lake County Area
4.89 out of 5 stars
(28)
Read All Lake County Reviews
(440) 328-8043
Lorain County Area
4.96 out of 5 stars
(48)
Read All Lorain County Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door (216) 586-5929
9545 Midwest Avenue, Unit C Garfield Heights US 44125
Precision Garage Door Warranty

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