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Precision Garage Door Review Transparency System ©

Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.

Types of Reviews


This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.


At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.

This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.

This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.

This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.

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Read what people are saying
about Precision Garage Door near:

North Olmsted Area, OH

(440) 297-2728

North Olmsted Area has received 73 reviews, averaging

4.97 of 5 Stars

Garage Door Repair
Bay Village, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 07/07/2011
Comments: Online
submission
[?]
I had a minor garage door repair to be done, and what I needed was a technician to make a few minor adjustments. The technician that was assigned to me was very helpful, courtious and above all professional. His expertise and efficiency had him in and out in about 30 minutes, and I couldn't have been happier with the results. I will continue to reccomend "Precision" to anyone with garage door needs.
– jeff prochaska
Service Provided:
Garage Door Repair
Technician:
Jeremiah Byrd
Broken Garage Door Spring Repair
Fairview park, OH
4.000 of 5 Stars
Precision Garage Door4.000 of 5 Stars
Date: 06/07/2011
Comments: Online
submission
[?]
Repairs were prompt and successfully done. This as my second repair by your company.
– JOHN KLANN
Service Provided:
Broken Garage Door Spring Repair
Technician:
Brad Buzzelli
Broken Garage Door Spring Repair
Rocky River, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/07/2011
Comments: Online
submission
[?]
Liked Steve very much very nice. My neighbor works for Howard Hanna and they use your service. Thank you and can not wait to see my new door. Have a great week.
Go Indians......
barbara
– barbara demko-werner
Service Provided:
Broken Garage Door Spring Repair
Technician:
Steve Washburn
Garage Door Repair
Westlake, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 06/02/2011
Comments: Online
submission
[?]
The service was fast, efficient and professional. I had several other garage door repair companies in however once I started using Precision I have not changed.
– suzanne ryan
Service Provided:
Garage Door Repair
Technician:
Brad Buzzelli
Garage Door Opener Install
Rocky River, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/25/2011
Comments: Online
submission
[?]
EXcellent job. Steve was early always a plus and he was very polite. He explained everything so I could understand the new system for opening and closing the garage. Old habits are hard to break but he explained how this was much safer. Bottom line great job. Would not hesitate to call again.
– maria hamilton
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Steve Washburn
Broken Garage Door Spring Repair
Lakewood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/23/2011
Comments: Online
submission
[?]
My garage door would not go up, and I could not open the man door because I had misplaced the key. My car was trapped in my garage with no way to get to work! I called Precision Garage Door and got an appointment that same day. Jeremiah Byrd was there on time and was very personable and professional. My garage door was repaired and I was on my way to work within 45 minutes!

The whole experience was handled professionally, from the receptionist who took my call and dispatched the work timely, to the final repair.

I would recommend Precision Garage Door to all!

Lakewood, Ohio
– pamela miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Jeremiah Byrd
Broken Garage Door Spring Repair
Rocky River, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/16/2011
Comments: Report Card
submission
[?]
Precision Door can be proud to have a service tech like Steve
– Louis A. Bodnar
Service Provided:
Broken Garage Door Spring Repair
Technician:
Al Fleming
Broken Garage Door Spring Repair
North Olmsted, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/10/2011
Comments: Report Card
submission
[?]
Very knowledgeable and fast service. would recommend Precision Door to everyone I know
– John Gedeon
Service Provided:
Broken Garage Door Spring Repair
Technician:
Al Fleming
Garage Door Opener Install
Westlake, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 05/04/2011
Comments: Report Card
submission
[?]
Brad did a great job-we really appreciate his work!!!. We are very happy with the new overhead garage door opener
– Betty A. Kocour
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Brad Buzzelli
Garage Door Opener Install
Lakewood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/26/2011
Comments: Online
submission
[?]
I chose Precision because of a previous visit to repair an existing garage door opener. At that time they were very professional and fixed my problem. So this time I called them back. The tech Brad, gave me my options, I could repair the opener that was about 17 yrs. old or replace it with a new one. He explained everything he would do & the cost. I chose the new one. He was done in a short amount of time, cleaned up the area & went over items where I had a concern. Thank You
– Debbie Szabo
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Brad Buzzelli
Broken Garage Door Spring Repair
Bay Village, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/18/2011
Comments: Online
submission
[?]
My garage door would not open. There was no other access to get into the garage, my service Technician, Jeremiah, was able to take off rubber molding on the side by the fascia and onlocked the levers. He replaced the lock for me and did a great job!
– kyle true
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Jeremiah Byrd
Garage Door Opener Install
Westlake, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/12/2011
Comments: Online
submission
[?]
The garage door is fabulous and the tech was wonderful. Very informative which helped me make the decision to replace rather than repair and risk it. Thanks so much for the top notch service!!
– Kenny Jaffal
Service Provided:
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Brad Buzzelli
Garage Door Repair
Westlake, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/11/2011
Comments: Online
submission
[?]
The service experience was very good. The person who answered the phone when I called was very pleasant. It was Sunday afternoon and my Garage Door would not go up. I couldn't get my car out. She made me feel much better when she told me a service technician would be able to come over that day between 6:00 - 8:00 PM. Prior to 6:00 PM I received an E-mail saying the service technician should be Jeremiah Byrd. It even showed his picture (very secure feeling) so we would know who to expect. Jeremiah (Service Technician) called twice giving us an estimate of when he would get to us after leaving his other customer. He was respectful, helpful and really seemed proud of the quality products Precision used when replacing parts. He completed everything within One and a half hours and then went on to his next customer. Excellent service on all ends. The Garage Door work great.
– allen berkenfeld
Service Provided:
Garage Door Repair
Product:
Garage Door Repair Springs
Technician:
Jeremiah Byrd
Garage Door Repair
Lakewood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 04/04/2011
Comments: Online
submission
[?]
Thanks for the prompt service, both times, once in February and once in March.
– Robert Donnelly
Service Provided:
Garage Door Repair
Technician:
Steve Washburn
Garage Door Opener Repair
Berea, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/24/2011
Comments: Online
submission
[?]
Al was very helpful and explained all my options. He was friendly, profesional, prompt and knowledgable. I would certainly recommend Percision Garage Door Service.
– Jim Gilbert
Service Provided:
Garage Door Opener Repair
Technician:
Al Fleming
Garage Door Opener Install
Lakewood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 03/22/2011
Comments: E-mail
submission
[?]
Problem was quickly assessed and two news garage door openers were installed.Our garage door openers were not working. We had been opening our doors manually. I called for a service appointment which was easily scheduled over the phone. We were given a two hour window of when we should expect our technician to arrive. Brad of Precision Door called about an hour ahead of schedule and asked if it would work for us for him to arrive early. That worked for us and he arrived within 20 minutes.

Brad was friendly and professional. He quickly assessed the problem we were having, and gave me the options I had. No pressure, just the facts. We decided to go ahead with having two new garage openers installed, as he had the parts with him and would be able to do it that day. He completed the job in about two hours, explained everything thoroughly to me, and cleaned up everything thoroughly.

From what I can tell, it was a very professional job well done. I am very happy with the service and product I received for the price I paid, and would gladly recommend Precision Door Service, especially Brad, to friends and family.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A

– Jennifer Kristy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Brad Buzzelli
Garage Door Repair
Westlake, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 02/07/2011
Comments: Online
submission
[?]
Very prompt service. Technician was very helpful and took the time to check everything not just the problem.
– Melissa Bechtel
Service Provided:
Garage Door Repair
Technician:
Brad Buzzelli
Garage Door Opener Install
Bay Village, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 01/03/2011
Comments: Postal Mail
submission
[?]
Thanks for the Great Service. Very proffesional
– David Tilkey
Service Provided:
Garage Door Opener Install
Product:
Liftmaster Chain Drive Garage Door Opener
Technician:
Al Fleming
Broken Garage Door Spring Repair
Rocky River, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/24/2010
Comments: Postal Mail
submission
[?]
Prompt,friendly and knowledgable. Great service.
– Laureen Mooney
Service Provided:
Broken Garage Door Spring Repair
Technician:
Al Fleming
Broken Garage Door Spring Repair
Lakewood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 12/16/2010
Comments: Postal Mail
submission
[?]
They got the serviceman to me quickly. He was on time and very friendly and courteous.
– Nancy Ressler
Service Provided:
Broken Garage Door Spring Repair
Technician:
Al Fleming
Garage Door Repair
Rocky River, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 11/09/2010
Comments: Report Card
submission
[?]
Thank you for the opportunity to review your service.I required service on my garage door that your company installed 4 years ago.The telephone reception I recieved was efficient in setting the repair appointment and the receptionist was most courteous. Your technician, Brad, was right on time. He was knowledgable and courteous. After a very thorough assesment he identified the problem and repaired the door to my complete satisfaction.
– Isabel Parraga
Service Provided:
Garage Door Repair
Technician:
Brad Buzzelli
Garage Door Repair
Lakewood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/30/2010
Comments: Online
submission
[?]
I flagged Jim Boland on Saturday in a grocery store parking lot. On Monday afternoon my door was fixed. Brad was honest and to the point. I would recomend these guys to anyone who needed work. Local, trustworhty, Thanks guys
– P J Kettle
Service Provided:
Garage Door Repair
Technician:
Brad Buzzelli
Garage Door Repair
Lakewood, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/28/2010
Comments: Report Card
submission
[?]
The quality of the service I received was beyond my expectations. Precision Door is the only company for me.
– Michael Podmore
Service Provided:
Garage Door Repair
Technician:
Rob Zumock
Garage Door Repair
Olmsted Falls, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/28/2010
Comments: Report Card
submission
[?]
Your technician, Rob,arrived right on time, was very personable and did a great job fixing my door. Thank You.
– Carol Heskett
Service Provided:
Garage Door Repair
Technician:
Rob Zumock
Garage Door Repair
Westlake, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/22/2010
Comments: Online
submission
[?]
When our double garage door broke, I didn't know who to call to fix it since my husband was out of town. I did an internet search and after considering a few companies I chose Precision. I'm glad I did! The service technician, Jeremiah, was friendly, professional and thorough. He called me at work and explained everything that was needed to get the door working again. He fixed it the same day and now the door works beautifully without all the noise. Thank you, Precision, for a job well done.
– Robyn Reis
Service Provided:
Garage Door Repair
Technician:
Jeremiah Byrd
Garage Door Opener Repair
Westlake, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 10/19/2010
Comments: Online
submission
[?]
Very fast availability, even for an after hours call. I needed service, called at 7am, and was able to get someone out the same day, after 6pm when I got home from work. Technician was professional, pleasant, and the repair was very fast.
– Mickey Thompson
Service Provided:
Garage Door Opener Repair
Technician:
Al Fleming

Rocky River, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/24/2010
Comments: Online
submission
[?]
I had a very bad experience with Action Door, and my brother-in-law recommended your company to me. I called, and the technician was very prompt, and fixed the problem.
– James Sweeney
Service Provided:
Technician:
Brad Buzzelli
Garage Door Repair
Bay Village, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/23/2010
Comments: Online
submission
[?]
Jrermiah Byrd took care of the repair. He was friendly and knowledgeable and was able to answer my questions. He provided me additional cost info. on door replacement.
I would recommend your firm.
– Kim Brisset
Service Provided:
Garage Door Repair
Technician:
Jeremiah Byrd
Install Garage Doors
Berea, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/20/2010
Comments: Online
submission
[?]
Great job! Unbelievably quick as well as very nice people with which to work. Efficient, reliable and professional.
– Cheryl Harrer
Service Provided:
Install Garage Doors
Product:
Chain Drive Contractor 3255
Technician:
Al Fleming
Garage Door Repair
North Olmsted, OH
5.000 of 5 Stars
Precision Garage Door5.000 of 5 Stars
Date: 09/20/2010
Comments: Report Card
submission
[?]
Brian was great. He had my door working in no time. He was very proffesional and knowledgeable. I will reccommend Precision Door door to all my friends. Thank you Brian.
– Elizabeth Lashchuk
Service Provided:
Garage Door Repair
Technician:
Brian N
(440) 389-4446
Beachwood Area
4.7 out of 5 stars
(30)
Read All Beachwood Reviews
(216) 586-5929
Greater Cleveland Area
4.87 out of 5 stars
(169)
Read All Greater Cleveland Reviews
(440) 297-2728
North Olmsted Area
4.97 out of 5 stars
(73)
Read All North Olmsted Reviews
(440) 628-4471
North Royalton Area
4.8 out of 5 stars
(68)
Read All North Royalton Reviews
(440) 337-4753
Solon Area
4.78 out of 5 stars
(38)
Read All Solon Reviews
(440) 220-4415
Geauga County Area
4.9 out of 5 stars
(10)
Read All Geauga County Reviews
(440) 220-4415
Lake County Area
4.89 out of 5 stars
(28)
Read All Lake County Reviews
(440) 328-8043
Lorain County Area
4.96 out of 5 stars
(48)
Read All Lorain County Reviews

Come visit us at our Showroom & Headquarters:

Precision Garage Door (216) 586-5929
9545 Midwest Avenue, Unit C Garfield Heights US 44125
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