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Read what people are saying
about Precision Garage Door in:

Westlake, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 115 reviews, averaging 4.94 Stars:
Review:

Ryan did a great job installing our new garage door. He was diligent in performing the job especially considering the very cold and snowy conditions. Would recommend his good work ethic and knowledge of installation and products used.
Thomas B.
A Response from: Jim Boland

We appreciate your feedback. Our technicians are prompt, professional and courteous.

Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Our technician, Anthony, arrived ahead of schedule and after reviewing the problem advised us of several different solutions. We chose the mid range cost and our garage door is working better than it had originally!
John Konscak
Anthony Wise Service Provided:
Garage Door Repair
Technician:
Review:

5 stars, Knowledgeable, timely, Work looks good so far. Thanks
Andrew Craine
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Al Fleming arrived within 40 minutes of my call. He was polite, personable and professional. Al showed me the problems and explained the cause in easily understandable terms. He replaced the cable and rollers on the garage door followed by checking for door leveling. I was very pleased with him and his work on my garage door. I will definitely call back Precision for any other work on the door, and, hopefully I can request Al to do the work.
Pam Mckee
A Response from: Jeffery Ware

Thank you for your feedback Mrs. McKee. Our goal is 100% customer satisfaction. Please share your experience with others.

Service Provided:
Garage Door Repair
Product:
Cables
Review:

I have a 70 year old home. Last winter the water pipes burst in the attic above the garage - 4 times- and water / ice cascaded over the front and sides of the door. Since then, the door has been noisy and definitely in need of some TLC. Enter Paul...on time, friendly and at task to complete a basic replacement of all door parts, rollers, drums, springs, etc.. Now I have a quiet door that seems to move effortlessly. Thanks!
MLW
A Response from: Jim Boland

Thank you for your feedback. We hear this quite often. When our technicians are done old garage doors work better than when they were new. Please enjoy your properly operating door and share your experience with others.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Thank you for your prompt service. Bill Adamini was excellent. He was prompt, very knowledgeable and able to repair our garage door. We would definitely call again for any future problems.
Joe Pagano
A Response from: Jeffery Ware

We appreciate your feedback Mr. Tagano. We try to provide prompt, professional and courteous service to our customers. Please share your experience with others.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

I was very pleased with the service from Precision Garage Door. Our technician, Matt, did a great job explaining things, was very professional, and speedy. I would highly recommend them!
Lynne Lloyd
A Response from: Jeffery Ware

We are pleased Matt was able to provide a positive experience during his visit Mrs. Lloyd. Our goal is 100% customer saisfaction.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Timely, professional
Tom Tucker
A Response from: Jeffery Ware

We appreciate your feedback Mr. Tucker. Those two are what separate us from our competitors.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I'm happy to give Precision and Paul Broschk a 5 star rating. My 26 year-old garage door had multiple problems from rollers, to springs and the opener itself. Paul arrived earlier than promised and explained exactly what needed to be done. He did the work in the 2-1/2 hours he said it would take and explained to me and my wife exactly how to work everything. That door has never operated so quietly
Robert Bacon
A Response from: Jeffery Ware

We appreciate your input Mr. Bacon. Paul is an excellent ambassador for Precision Door. He takes the time to explain how your door should work and why it is not. We want our customers to be 100% satisfied when we are finished. It seems as if Paul accomplished that. Thank you for choosing Precision Door and please share your experience with others.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

The chain came off of our mechanism and the door would only go down about half way. A technician, Paul, came within a couple of hours of our distress call. It was one of the coldest days of the winter. He examined the situation and explained our options. Our openers were 23 years old. After hearing his recommendations, we decided to go with new openers and asked him to proceed. He was very conscientious, neat and thorough.
Roy Warren
A Response from: Jeffery Ware

We appreciate your feedback Mr. Warren. In most instances we can provide service within 2-3 hours of the call and solve the problem right then. We want our customers to be 100% satisfied when we leave the driveway. Thank you for choosing Precision Door and please tell others about us.

Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

I called Precision on Saturday morning. By one o'clock my garage door was back in business. I have a tenant in the property and she was very pleased with the prompt courteous service.
Anne Kirby
A Response from: j

We appreciate your feedback Mrs. Kirby. We do our best to provide same day service. Please share your experience with others.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very pleased, door is fixed and working. Anthony was very helpful and answered all my questions, completed job in a timely manner very professional. Thanks
G. Baskin
A Response from: Jeffery Ware

We appreciate your feedback and thank you for choosing Precision Door.

Anthony Wise Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Al called ahead and arrived on time. He quickly identified several parts that were faulty and causing a loud noise when opening and closing the door. He repaired the door to my satisfaction. After several years of mediocre service from a well known local garage door service, it was a pleasure to meet Al and benefit from his expertise. I highly recommend PRECISION and plan to call them and especially Al for future needs.
Richard Fergus
A Response from: Jeffery Ware

We appreciate your feedback Mr. Fergus. We try to provide prompt and professional to our customers. Customer service is one of the things that separate us from other garage door service companies. Mediocrity is not good enough, why settle?

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The technician was prompt and thorough. Explained what was needed, and made the garage door repair in a timely manner. Would do business again with your company .
Marilyn Lester
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Lester. Prompt, professional and courteous serve is one of the characteristics that separate us from or competitors. Please tell others about your experience with Precision Door.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Although my garage door system broke down and didn't want to work/labor on Labor Day, your company made sure that a tech was there to do the repairs the next day. Paul Broschk thoroughly explained what options I had. He was very prompt, professional and personable and think he not only deserves praise but also a raise !!
Rebecca Lind
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Lind. We apologize for not being able to service your door on Labor Day. Our goal is to provide same day service to our customers. We are pleased that Paul was able to repair your door the very next day. Thank you for choosing Precision Door.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My garage door hasn't worked this smoothly in all the years I've lived here! Excellent work and same day service too.
Donna Langenderfer
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Langenderfer. We can make older garage doors work better than new. Thank you for your business and please tell others about Precision Door.

William Coad Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Z was awesome! He called ahead, came right on time... gave me an honest opinion on all my options and did not try to push me into purchasing anything I didn't need. He replaced the opener, rusted parts on my door, installed a keypad and remote system - all very quickly and efficiently. I would recommend him/Precision Doors to anyone! Couldn't be happier with my service!
Erika Fabbro
A Response from: Jeffery Ware

Thank you for this awesome review Mrs. Fabbro. We will make certain that Zoran is aware of it. Our goal is 100% customer satisfaction and fixing your door right the first time, which Zoran accomplished. Please do recommend us to others.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

I felt Zoran was extremely knowledgable, honest & took the time to thoroughly explain how everything worked. I will be calling Precision again for any future problems with my garage doors. Highly recommend Precision & Zoran.
Laura Uutala
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Uutala. We try to educate our customers enabling them to make the best decision for their garage door repair. Please do not hesitate to call on us.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Remotes / Keypad
Technician:
Review:

Bill made the service call promptly (was even able to come earlier than the appointed time), and was able to make the adjustments to our door. He was courteous and professional.
Marge Robison
A Response from: Jeffery Ware

We appreciate your feedback Mrs. Robison. We do our best to provide prompt, professional and courteous to our customers.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

Great service
Nabil Tadross
A Response from: Jeffery Ware

Thank you for your feedback.

William Coad Service Provided:
Garage Door Repair
Technician:
Review:

Paul, the technician, called to let me know he was on his way, which was great. He was very personable, knowledgeable, confident and efficient in getting the work done. He repaired lift mechanism and installed new opener. He also set the remote in my car and explained routine maintenance I can do on the door hinges. Great service!
Catherine Grimes
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Grimes. We are pleased Paul was able to provide you the level of customer service that Precision Door is known for. Our goal is to "fix your door right the first time" and for you to 100% satisfied when we are done. Thank you for choosing Precision and please tell others about us.

Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

The Precision Tech called to give me 15 minutes notice that he was on his way which was very helpful to me. He quickly analyzed and resolved the issue that I was having with the sensor and checked the other door components and springs to make sure everything was in good working order. He was very courteous and explained things well which was also helpful. I also appreciate the senior discount and would definitely call Precision again, if needed.
Bob Oblocki
A Response from: Jeffery Ware

Thank you for your feedback Mr. Oblocki. We are very respectful of our customers time. The inspection is to avoid any future garage door issues. Our goal is 100% customer satisfaction.

Bill Adamini Service Provided:
Garage Door Repair
Technician:
Review:

WILL DID A FANTASTIC JOB !! GAVE ME MY OPTIONS ON LEVEL OF REPAIR AND I MADE THE DECISION FROM THERE. GOT ALL WORK DONE AND HAD TO REPLACE ONE OPENER DUE TO GEAR PROBLEMS.THESE DOORS HAVE NEVER RUN THIS SMOOTH.THANKS WILL !!! GREAT JOB!! JIM
Jim Haefele
A Response from: Jeffery Ware

We appreciate your feedback Mr. Haefele. We have two things we want to accomplish for each customer. We want to fix your door right the first time and we want you to be 100% satisfied when we are done. Please tell others about Precision Door.

William Coad Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Al was a great technician. He called before he came and came early. Efficient and personable. Would use your service in a minute. He is an asset tipo your company
John Ogden
A Response from: Jeffery Ware

We appreciate your feedback Mr. Ogden. We do our best to provide our customers the highest level of service possible. Please tell others about your experience with Al and Precision Door.

Service Provided:
Garage Door Repair
Review:

I have had Precision at my house on a number of times, They are always prompt and they get the job done quickly. My service man Al has worked on my door a number of time. He is very cordial and knows what needs to be done. One of the springs broke and it only cost me the service call because I previously had Precision do an overhaul about 5 or 6 years ago. A pleasure to work with. Highly recommended.
JAMES DEVER
A Response from: Jeffery Ware

First of all we want to thank you for being a loyal customer. Secondly, as you attested to , we stand behind our lifetime warranty. Please share your experience with others.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Al was a true professional and performed excellent service for us at night above and beyond the call of duty.
TOM SPLAWSKI
A Response from: Jeffery Ware

Thank you for your feedback M. Splawski. We take customer service very seriously.

Service Provided:
Broken Garage Door Spring Repair
Review:

top notch service.
Rick Baldoz
A Response from: Jeffery Ware

Thank you for your feedback Mr. Baldoz.

Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

great fast friendly service (I think it was Al Fleming)
Audrey Florrest
A Response from: Jeffery Ware

We provide prompt professional service.

Service Provided:
Garage Door Repair
Review:

Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.
Margo Ondrejech
A Response from: Jeffery Ware

Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.

Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.
Dennis Wert, Westlake
A Response from: Jeffery Ware

We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.

Zoran Jovanovic Service Provided:
Garage Door Opener Repair
Technician:
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