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about Precision Garage Door in:
Maple Heights, OH
Precision Garage Door of Clevelandhas received 51 reviews, averaging 4.98 Stars:
Maple Heights, OH
Thank you for your feedback Mrs. Stone. To date this is one of my favorite reviews. It is good to know the system we have in place works. Perhaps your review will be the determining factor in another person calling us for service to their garage door. We promise a prompt response but in your case, we outdid ourselves. It will be difficult to duplicate a 10 minute response time.(smile) All of our technicians are courteous and professional. Our goal is 100% customer satisfaction and we achieve that through educating our customers which enables them to make well-informed decisions about the door. Thank you for allowing us to be of service to you and please share your experience with others.
Maple Heights, OH
Prince didn't an amazing job and was very kind!
- Amy Newman
Thank you for your feedback Mrs. Newman. We try to provide prompt, courteous and professional service to our customers.
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Maple Heights, OH
Satisfied w/tech & job done.
- Wilbur Headen
Thank you for your feedback Mr. Headen
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Maple Heights, OH
My garage was serviced by Matt Petroff. He was thorough and quick. He explained everything in step by step process over the phone since I was at work. If I know of anyone needing their garage repaired or even a new door, I would recommend Precision Door Service. He handled everythimg in a professional manner. Thanks Again Matt for the good service.
- Rosylin Watson
We provide prompt, professional and courteous service, even over the phone. Thank you in advance for referring others to Precision Door.
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Maple Heights, OH
I was totally satisfied with the service and the outcome.
- Carl Akins
Thank you for your feedback Mr. Akins. We strive for 100% customer satisfaction.
Maple Heights, OH
wow jason did a great job fantastic attitude great employee thanks for the experience!
- Chris Howard
Thank you for your feedback. Jason is very energetic and has a great attitude. Our goal is to give our customers a WoW experience. Please share your experience with others. Thank you choosing Precision.
Maple Heights, OH
SERVICE WAS EXCELLENT; BILL AND ZORAN (TRAINEE) WERE VERY HELPFUL IN EXPLAINING THE REPAIR NEEDS TO ME... THANKS AGAIN.
- WAYNE HILL
Thank you for your feedback Mr. Hill. We appreciate your business and do not hesitate to call on us again.
Maple Heights, OH
The review sent was not finished,a boo boo was made. We would recommend your company and Matt to anyone, we were very happy and pleased.Thank you. When you pick someone out of a phone book you never know what will happen,and you really are desperate, so again thank you.
- Joe & rina Connor
That is very conscientious of you to take the time to express what your experience was with Precision and Matt, in particular. Please do not hesitate to call on us for any future garage door needs.
Maple Heights, OH
Garage door would not open. No problem getting appointment. Al was very nice and helpful. He reset the sensors and the problem was solved. I am glad I chose Precision to install my door because service is always good and prompt whenever I call.
- beverly bell
Thank you for your feedback Mrs. Bell. We hope that you continue to use Precision Door for your garage door needs.
Maple Heights, OH
Tom was a nice and knowledgeable guy and did a great job on my garage door. Quick and very efficient
- Patrick Pettigrew
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Maple Heights, OH
In scheduling my service appointment, I was given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Knowing about Tom and his level of service was an added benefit min putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time arrival. Upon his arrival I was greeted pleasantly with a warm smile and a firm handshake. After evaluating what needed to be replaced Tom told me what options were available considering I had service rendered on the same garage door less than a year ago from a competing Company. Throughout the job, Tom displayed no sign of unease by my questions or watchful eyes upon him. Tom exceeded my expectations by lubing my garage door, adjusting the chain and operator of one door and not only did he service that door he took upon himself to inspect my other door. Wow, it was quite reassuring to have someone as competent and efficient as Tom providing service to my garage doors.
- Audria White
Thank you for reviewing Tom's service call. Your 100% satisfaction is so important to us. If you have any problems with your door please call Precision and we assure you will not be disappointed.
Maple Heights, OH
In scheduling my service appointment, I was also given the name of the technician and emailed an appointment confirmation that provided his picture, bio and reviews from customers he had previously serviced. Needless to say, knowing about Tom and his level of service beforehand was an added benefit in putting my mind at ease. On the day of my appointment, Tom gave me a courtesy call informing me of his estimated time of arrival. Upon his arrival, I was pleasantly greeted with an introductory smile and handshake. After quickly evaluating what needed replaced, he told me what options were available considering I had service rendered to the same garage door less than a year ago from a competing company. Throughout the job, he displayed no sign of unease by my questions, or watchful eyes upon him. In testing his workmanship, Tom went beyond my expectation, in lubing, adjusting the chain and operator of the one garage door; and performing the same to the other. It was definitely reassuring having someone as competent and efficient as he, servicing my repair/replacement needs.
- Audria White
We have put some time and effort into developing our website for exactly the reason you mentioned. It relieves a great deal of trepidation when know who is coming into our home to provide service. Our goal is 100% customer satisfaction. It starts with the initial phone call and continues even after the job has been completed. If you or someone you know ever have problems with their garage door please call on us. our customers are our business. Thank you.
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Maple Heights, OH
I have to admit that I was impressed with the level of service provided. From the customer service rep, the e-mail with installers picture(very professional),and finally the on time service call. My installer was very knowledgeable, courteous, and efficient. I will definitely use this service again in the future and recommend them to others!!
- Derrie Ross
Thank you very much for your feedback Mrs. Ross. I am so glad that you appreciate the customer service that we provide. Our intent is to exceed our customer's expectations so their experience with Precision is a very pleasurable one. Please do not hesitate to call us if you or someone you know has a garage door issue.
Maple Heights, OH
My service technician gave me his expert opinion, and left the decision up to me, without any hard sell. In the end I agreed that it was safer and more economical to replace my older, badly damaged door. Fast and efficient.
- Tony Watts
Mr.Walls, Thank you for taking the time to send us the kind words. Our technicians are trained to educate our customers. We believe that an educated customer is a satisfied customer and satified customers will refer us to their family, friends and neighbors.
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Maple Heights, OH
we needed to have our garage door cables and roller bearings repaired or replaced. we looked in the phone book and precisions ad was just what we needed, expert repair, from the moment we placed the call precision took control,they ask if we needed the repair that day, we scheduled a service tech, he showed up and got right to work. he told us how much the repair would cost and how long it would take him. the repair was done on time, and correctely. i would use precision again, and recommend them to family and friends thank you, Jackie Duirk
- robert duirk
Maple Heights, OH
My garage door was destroyed by my landscaper with his plow while removing snow from my driveway on a Friday evening. I couldn't even get the door to close. The springs, cables and door was ruined. Brad came the very next morning and was able to make it open and close until my new garage door was installed. He installed my new door on Monday morning. He was fast and efficient. Brad is a huge asset to your company.
- Renae Abbadini
Maple Heights, OH
Rod was very helpful in programming the Homelink feature of my car. He is very efficient and an assett to this company. I will reccomend him and Precision Door Service to friends and Family.
- Carol Hardon
Maple Heights, OH
Rob was very helpful in programming my car with its Homelink feature. He is very efficient and is a true asset to this company. I will reccomend Rob and Precision Door many times over.
- Carol Hardon
Maple Heights, OH
I thought the technician was prompt, courteous and knowledgeable. He came to do a job and did it wih professionalism. I would highly recommend him to my friends anytime. Thank you. Sincerely, Dennis Marko P.S. The stars disappeared on me so I will write the number of stars, (5 stars).
- Dennis Marko
Maple Heights, OH
Brian came out to my house this morning for some repair work. I would like you to know that Brian was prompt, friendly and very helpful.
- April Brown
Maple Heights, OH
I love my door and the service. Whenever you call, they will get someone there and the technician is always on time. When the job is completed you know it is don right! The technician is very professional and always provides service with a smile. I love this company and refer them to all my family and friends.
- Elizabeth Hendricks
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
My garage door opener was not working, so I googled key words "garage door opener repair". The first search result was a listing for Cleveland Garage Door (Precision). I chose Precision because of the accreditations and the great reviews on this website. The young lady who booked my appointment was very nice, knowledgeable, and very professional. Much to my surprise, within a matter of minutes of booking the appointment, I received a phone call from Anthony, and he arrived at my home in less than 10 minutes. Anthony was very nice and thorough. He explained what the problem was and did what I thought was a very professional job at a reasonable price in a relatively short period of time. Anthony's assistant was also very nice. I wouldn't hesitate to call Precision if I need repairs or a new garage door opener or garage door. I feel confident they would do a great job.
- Elaine Stone