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about Precision Garage Door in:
Independence, OH
Precision Garage Door of Clevelandhas received 67 reviews, averaging 4.96 Stars:
Independence, OH
Rick, Thank you for the feedback! We appreciate your taking the time to do so. We look forward to helping you again in the future for any of your garage door repair needs.
Independence, OH
Bill arrived ahead of schedule and quickly diagnosed the problem. Due to the age of some of the parts, the job became more complex than originally thought. He fully explained the options for the repair. He worked with his supervisor to find an optimal solution to the problem, and actually discounted some of the parts needed for an ideal repair. He persisted in his efforts to precisely balance the door, even to the point of disassembling the repair to install a different spring to achieve an ideal result. He is a true professional who is a credit to Precision Door Service.
- Joe Nagel
Independence, OH
Paul was our service tech, he was prompt, quickly diagnosed the problem and had it repaired and the door operating within the hour. Very pleased with the service. Definitely 5 star service!
- Rick Baciak
Independence, OH
Dave, the technician, called ahead allowing me to warn him about my snow covered driveway. He had to go up and down that driveway to carry tools, ladder, and parts, but he was prepared. He described what he had to do, showed me what had been done incorrectly by the previous door repair company that led to my current problem of a destroyed trolley screw drive. We discussed the remedies short-term and long-term and he demonstrated ways in which I could keep my door working more easily. He was very polite and methodical in doing the repairs. I would love to warn others about the previous door company, but I was very pleased with Precision and its technician. I would recommend Precision highly and use them on my rental properties when I have problems.
- Dorothy Salem
We appreciate your feedback Mrs. Salem. We are pleased Dave was able to provide a positive experience for you while repairing your garage door. Our technicians are willing to go that extra mile to insure your door is working properly. Our goal is to "fix your door right the first time" and for you to be 100% satisfied when the job is completed. Thank you for choosing Precision Door.
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Independence, OH
Paul was prompt, courteous and professional. He thoroughly explained what needed to be done and the cost. After my approval, he completed the job in the time he estimated. I was very well satisfied.
- Jim Faraci
Thank you for your feedback Mr. Faraci. It is very reassuring to know our technicians are really taking care of our customers. Our goal is 100% customer satisfaction. Thank you for choosing Precision Door and please tell others about us.
Independence, OH
Paul Broschk was the technician that came out to our home to install a new garage door opener. Before starting the job Paul inspected the garage door springs, rollers, pulleys, bearings and cables and found them all be worn from 45 years of use. Paul replaced all the needed parts and installed opener. GREAT JOB PAUL, I would recommend Paul and Precision Door Service to any friends or family that need garage door service in the future ! Don & Mary Harriman Independence, Oh
- Donald Harriman
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Technician: Paul Broschk
Independence, OH
Needed assistance with our garage door. It had a broken spring and would not open.
- Steve and Lori Migyanko
Independence, OH
This was my first time calling your company and I have to say it was a great experience. The technician that came to my house was Bill and he was a wonderful guy. He explained everything, showed me what was wrong with my opener and explained my options. He was on time (actually early, but he did call), professional and worked efficiently. I hope you pay him well because he deserves it. Thank you
- Stacey Kelly
Independence, OH
Please note that Anthony was the technician who performed the garage repair on Monday, June 1. He arrived promptly and reviewed the current problem making it necessary to open and close the door manually. He installed new parts as shown on the invoice. He tested the operation of the door, discussed more about the door in general which was helpful and educational. Tony is pleasant about answering questions and very professional in his demeanor. vk
- Val Kudlak
Independence, OH
We had some garage door issues so we called Precision. Will came out and went through everything with me and explained what we needed and why. He was professional, knowledgeable, and was in and out in a hour. We would call them again, anytime!
- Kevin & katie Burns
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Independence, OH
Ryan did a great job removing my old garage door and installing a new one. He performed this job in a very polite and professional manner explaining his procedure and options available for me. He was also with-in the time frame that he projected. I would recommend his services to anyone. Ryan and Precision deserve a( 5 star) for today's service.
- Louis Kish
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Independence, OH
I was very pleased with the service from Precision Garage Door. Our technician, Anthony, did a great job explaining things, was very professional, and speedy. I would highly recommend them! John Shamblen
- John Shamblen
Independence, OH
Al the technician who made the service call was awesome. He figured out the problem in a few minutes and was quick to recommend a solution. I was very satisfied with his work.
- John Kurkul
Thank you for your feedback. Our main objective is 100% customer satisfaction, so Al did an awesome job. lease share your experience with others.
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Operations Manager: Brad Buzzelli
Independence, OH
I was quite surprised to make a call for an appmt & the technician came 30 minutes later. Zoran was professional, explained all my options in full details without any pressure to purchase any particular product(s). This was the first time we had our doors professionally serviced in the 14 yrs both garage doors have been installed. Efficient and no mess left for me to clean up which was great. I highly recommend the company & Zoran. Good job.
- Loisirene Blumberg
Thank you for your feedback Mrs. Blumberg. We do our best to provide prompt, professional and courteous service to our customers. We think the whole process should be relatively smooth. Our technicians ask questions and our customers tell us what they want. Thank you for choosing Precision Door.
Independence, OH
Ryan was amazing! He came right on time, was very professional, answered all my questions, was extremely neat, and did a fantastic job! I am more than pleased and would highly recommend Precision Door to everyone!!!!!
- Noreen Jadus
Our goal is 100% customer satisfaction Mrs. Jadus. We are pleased Ryan was able to provide that for you. Please do tell everyone about Precision Door.
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Independence, OH
Talk about service! I called at 9:20a.m. to place a service call. We set up a time betweeen 10-12 same day! At 9:33a.m. the technician called to say he was on his way! Wow! Mr. Al Fleming gave me his professional and personal opinion on what would be best for my house abd budget. He was great! I ordered a new garage door and LiftMaster opener! I am very excited and cannot wait to see it up and ready! Thank you Precision Door!
- Noreen Jadus
Thank you for this awesome review Mrs. Jadus. We actually exceeded our own high standards in your case, which is good. Our goal is 100% customer satisfaction. We wish you many years o trouble-free operation of your new garage door system.
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Technician: Al Fleming
Independence, OH
Great service. Hopefully has solved a problem that I have had for 6+ years. Impressed with the guarantee. And Zoran was very knowledgeable, polite, and reliable.
- Francine Kasayka
Thank you for your feedback Mrs. Kasayka. Our two goals are fix it right the first time and for our customers to be 100% satisfied. If for some reason we have not done that we will stand behind our warranty 100%.
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Technician: Zoran Jovanovic
Independence, OH
Yesterday was the coldest day of the year, and when I called because my garage door wouldn't close, your service tech Paul came out and made it seem that his only concern was making sure that I was satisfied with his service. We haven't had to call you very often because you sell a good product, but I am pleased with how well you stand by that product, and how your service people respond to the needs of me, the consumer. I have never had a bad experience with any of your techs, and even had them install new equipment at my mother-in-laws home. I will continue to refer your company to others. Keep up the good work! Oh, and thank you!
- Barb Evans
Thank you for your feedback Mrs. Evans. Yes it is quite cold but we have a job to do. At that moment your complete satisfaction was the most important issue. Thank you for being a loyal customer and we will always try to provide you the level of service you have come to know from Precision Door.
Independence, OH
bill was on time & very polite knowledgeable to help us. It's wonderful to see such good tech's.
- Donald Fugate
Thank you for taking time to review your experience with Bill. Prompt, professional and courteous service is the foundation we build our business on.
Independence, OH
Paul was very professional. Explained work concisely. He did a fine job, and I couldn't be happier. Replaced torsion springs, bearing plate, cable and rollers.
- Dave Wiltshire
Thank you for your feedback Mr. Wiltshire. Paul is one our newest techs and has shown constant improvement since he came on board. We expect him to be one of our best.
Independence, OH
Did a fine job for a fair price. thanks
- Dino Macerelli
Thank you for your feedback Mr. Macerelli. We appreciate your business.
Independence, OH
I wantd someone that could get out and repair my garage door as soon as possibe. The fact that your company is also national and highly rated in BBB was a definite plus.
- Russell Hall
Thank you for taking time to review us. It's great we able to meet your needs.
Independence, OH
Excellent installation. Very knowledgeable, answered all our questions, and finished quickly.
- Robert Gillmor
Thank you for allowing us to install your new opener Mr. Gillmor
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Operations Manager: Brad Buzzelli
Independence, OH
Matt installed my door initially, and as back then, explained what he was going to do to correct the problem. They replaced the opener, flat out, because it didn't want to work. They stand behind their product which makes me so glad that I chose Precision. Also, when Jim Kouri was here yesterday, he was not afraid to admit that he wasn't sure why the door wouldn't respond. He called Brad Buzzelli, who had been here last time this happened to ask for assistance. I like how all the members of this company work as a team, and ask each other for assistance. Makes me confident that their concern is being sure the product works and the customer is happy! Keep up the good work fellas!
- Barb Evans
Thank you for your feedback Mrs. Evans. In order for us to provide our customers with the best service possible, which is our goal, we have to work as a unit. Fortunately, we have a great group of guys that enjoy what they do. We can stand behind our products because we they are the best available. Please share your experience with others. Thank you again.
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Independence, OH
The young man showed up at the time I was told he would be here, there was actually nothing wrong with my door. It seemed to be sluggish due to the extreme cold temps out lately. He did explain all of the components that make a garage door opener work and their function. Also what I should be aware of to know if there is a problem. Afterward, he made a few minor adjustments to the door and was on his way. I appreciate the explanations in terms I understand. All of my dealings with this company have had positive results!
- Barb Evans
Thank you for taking time to review your experience with Brad and Precision door. We stress to all of our technicians the importance of being totally honest with our customers. The weather can cause doors and openers to act a bit strange sometimes. Please call on us again if you experience any issues with your door. Please share you experience with friends and family.
Independence, OH
The young man came to my home, identified himself, found the problem with my door, showed me and explained everything in terms I understood, and fixed my door! We have had the new door for just under a year and I have nothing but good things to say about this company and it representatives. The young man was polite, and knowledgeable about his job. He also cleaned up everything when he was finished. All I had to do was put the vehicles back in the garage and close the door. I am very pleased and will recommend not only your company...but this tech as well to all my friends. Thank You!
- Barb Evans
Thank you for your feedback Mrs. Evans. Our goal is 100% customer satisfaction. Seems as if Provided just that. Thank for choosing Precision and by all means tell our friends and family about us.
Independence, OH
The young man who installed our new opener was excellent. He listened. He made insighful observations. He made considerate recomendations,never pushing or putting on the old hard sell. He was a pleasure to deal with and you are fortuate to have such a fine person in your employ.
- Fred Cooper
Thank you for taking time to review your experience with Precision and Jim. We go to great measures to employ only quality people to become a part of our Precision family. Jim is outstanding and a pleasure for us also. Thank you for allowing us to service you garage door and hope that you enjoy years of trouble-free use. Please share your experience with others.
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Independence, OH
Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.
- Rose Ciuppa
We are glad your experience was a good one.
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Independence, OH
Ryan is a very courteous technician. I will recommend Ryan to anyone who needs service on their garage door. He was also very neat and orderly in completing the job.
- Rose Ciuppa
We are glad your experience was a good one.
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Independence, OH
Beautiful new door. Professional installation. Spotless cleanup.
- DANIEL PETERS
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Called in morning and rep was here in the afternoon to get us back up and running. Did a great prompt job!!
- Rick Kuczmarski