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Read what people are saying
about Precision Garage Door in:

Cleveland, OH

Precision Garage Door of Cleveland
has received 1184 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Great job! My garage doors were making a great deal of noise and I was not sure if I needed to replace or what. Precision came out and evaluated the problems and did the necessary maintenence and now the doors are really quiet. They also gave me the age of the doors and the age and quality of the openers and what changes and maintenece I might want to consider in the future. They were very professional and thank you for the quiet.

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A Response from: Jeffery Ware

Thank you for reviewing your experience with Precision and Brad in particular. Our goal is 100% customer satisfaction. Our business is largely driven by happy customers, who tell others about us. Thank you for using Precision

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Excellent service!!

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A Response from: Jeffery Ware

Thank you for using Precision Door. Please share your experience with friends and family

Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

Brad did a beautiful job. He rebuilt our garage door. We had been worried that the door could fall on our car because the opener was rattling and appeared loose at the wall. He also showed us the rusted plates at the bottom, which of course he replaced in the process of rebuilding. Thank you Brad, it was a pleasure having you do the work and show us what was happening. We will certainly call Precision should we need any future work.

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Benson. Our goal is to repair the door right the first time and for our customers to be 100% satisfied. We accomplish this by educating our customers about how a properly functioning door is supposed to work. We inspect all the moving parts to insure they are safe. We want you to have peace of mind that your garage door will work perfectly every time you use it. We know the best way to fix a garage door is to rebuild it and it will work perfectly. We want to thank you for allowing us to service your garage door. Please do tell others about Precision Door.

Brad Buzzelli Service Provided:
Garage Door Repair

Product:
Rollers

Operations Manager: Brad Buzzelli
Review:

These guys are great! On time and reliable. Our garage door works better than it ever has. I would definitely call again but probably won't need to since they did the job right the first time.

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Anthony Wise Service Provided:
Garage Door Opener Install

Technician: Anthony Wise
Review:

My husband and I were completely satisfied with our service and are extremely happy with our new garage door opener system. Bill was the utmost professional. I will recommend your company to my family and friends.

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Bill Adamini Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Bill Adamini
Review:

I WAS EXTREMELY HAPPY WITH THE SERVICE FROM JEFFERY ON THE PHONE AND OUR TECHNICIAN JIM. BOTH WERE VERY HELPFUL AND FRIENDLY. THE CUSTOMER SERVICE FROM CORPORATE WAS HORRIBLE AND I WAS VERY FRUSTRATED PRIOR TO SPEAKING WITH JEFFERY. I WAS VERY PLEASANTLY SURPRISED BY THE GREAT SERVICE THE FRANCHISE.

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A Response from: Jeffery Ware

THANK YOU FOR YOUR FEEDBACK MS. RUFFNER. WE APOLOGIZE FOR YOUR FRUSTRATION WITH CORPORATE. THIS GIVES US THE OPPORTUNITY TO IMPROVE IN THAT AREA. FORTUNATELY WE WERE ABLE TO PICK THE BALL UP AND SHOW YOU HOW WE CONDUCT BUSINESS. IT WAS A PLEASURE SPEAKING TO YOU ON THE PHONE AND HOPE THAT YOU CONTINUE TO CALL ON US FOR YOUR GARAGE DOOR NEEDS.

Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

TIMELY, COMPETENT RESPONSE TO MY NEEDS. THANK YOU JIM.

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A Response from: Jeffery Ware

THANK YOU FOR REVIEWING YOUR EXPERIENCE WITH PRECISION DOOR SERVICE. ALL OF OUR TECHNICIANS ARE TRAINED AND CERTIFIED TO DIAGNOSE ANY GARAGE DOOR ISSUE AND WE PRIDE OURSELVES ON QUICK RESPONSE TIME. THANK YOU FOR CHOOSING PRECISION.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent job!!! I will definitely recommend to others.

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A Response from: Jeffery Ware

Thank you for choosing Precision Door Service. Our goal is 100% customer service.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I found your company on line and was especially drawn to your same day service. Your technician showed up early*****was very polite and made me feel confident in his ability to do the job right from the get go. The Garage door springs were replaced as one was broken. The job was done with great attention to detail. He made sure every thing was running smoothly and even fixed the door handle that was loose. I would highly reccomend your company to any one.

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Professional in every sense of the word. Concern for the repair in every detail by extremely competent service people like Brad and Bill. Qualioty in every step, in each poduct and concern for the customer is the hallmark of Precision. Would highly recco this band of competents to one and all without reservation. ................... Drt. A. J. Sumodi

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A Response from: Jeffery Ware

We really appreciate your feedback Mr. Sumodi. We take great pride in our technicians ability to diagnose and repair any garage door issue. Our employees believe in 100% customer satisfaction and fixing the door right the first time. Thank you for recommending to others.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

I have used Precision before and found them to be fair and honest. Ryan took care of us on that visit. Today, our garage door would not open, Bill was the tech who came to take care of us. He found that our pulley system was broken and unsafe. He replaced the pulleys and installed safety hardware. Then he found that our door would not work, due the fact that the motor was burned out (probably from my wife trying to open the stuck door). We just couldn't afford to install a brand new opener at this time and we were resigned that we would have to manually open and close our garage door. Not a pleasant option with Cleveland winter just around the corner. Bill said don't give up yet, he went to his truck and found a replacement part from an opener he had removed from another job earlier in the day. He was able to get the opener working. He also reprogrammed our remote. The door opens and closes perfectly and I now have the peace of mind knowing that the entire system is safe. My wife was so pleased with the effort that Bill went to to make sure our issues were taken care and at a price we could afford, she give him a couple slices of chocolate cake. When the time comes to replace our 20+ year old opener we will be calling Precision Door again. Thank you very much for your hard work Bill !!!

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technician: Bill Adamini
Review:

I would highly recommend this company for garage door repair. The technicians were prompt, efficient and courteous and even had to alter their schedule due to a raccoon in the garage, plus it was raining.

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A Response from: Jeffery Ware

We appreciate you taking the time to share your experience with others. Our goal is 100% customer satisfaction. We thank you for allowing us the opportunity to service your garage door. That raccoon startled my technician a little, but he will survive.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Got your name from Angie's List and saw positive reviews. I was impressed that you were able to provide service the same day and sent an e-mail with photos of your technicians. Bill was really great. He called that he could come early, was friendly and professional. I had had a new floor put in my garage and needed to have the garage door working and the opener reconnected. He was able to correct a problem with how the metal rail was placed in the concrete. He was able to get the door workable even though it was now too long as the floor was higher than it had been. I highly recommend him and your company!

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A Response from: Jeffery Ware

Thank you for your feedback Mrs. Margolis. Angie's List is a great referral source for us. We have received several super service awards and hope to receive more. We provide pictures and other information so our customers know who is coming to their home. It relieves some of the anxiety. We want to provide you a good experience so you will recommend us to others.

Bill Adamini Service Provided:
Garage Door Repair

Technician: Bill Adamini
Review:

Service was great 5.

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Service Provided:
Garage Door Opener Repair

Review:

I am very happy with the service Bill provided. He explained everything

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A Response from: Jeffery Ware

Our goal is to educate our customers and provide service that exceeds their expectations. We are very happy that Bill was able to provide excellent service to you. Thank you for choosing Precision.

Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Bill Adamini
Review:

Hi,Bill Adamini who installed the garage door did a wonderful job on the installation. He was professional and patiently took time to get everything right. Thanks again Bill.

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A Response from: Jeffery Ware

Thank you for your feedback. We encourage our tech to always exhibit professionalism. we are happy you had a good experience with Bill and Precision. Please share that experience with your friends and family. It will help us grow our business.

Bill Adamini Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Bill Adamini
Review:

MATT WAS A PLEASURE TO WORK WITH. HE DID A GREAT JOB INSTALLING THE REBUILD PACKAGE. WILL CERTAINLY RECOMMEND PRECISION TO OTHERS.

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Service Provided:
Broken Garage Door Spring Repair

Review:

EXCELLENT WORK-VERY HELPFUL AND WELL INFORMED. THANKS

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Service Provided:
Broken Garage Door Spring Repair

Review:

ERIC'S INSPECTION OF MY DOOR WAS RIGHT TO THE POINT. HE DID HIS JOB WELL AND WHEN HE PRESENTED TO ME MY HEART ALMOST STOPPED (SMILE). HE IS A WONDERFUL TECHNICIAN AND I UNDERSTAND THE VALUE OF WHAT ERIC DID.

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A Response from: Jeffery Ware

THANK YOU FOR YOUR FEEDBACK MR. MARTIN. I APPRECIATE YOUR SENSE OF HUMOR. IT SOUNDS LIKE YOUR EXPERIENCE WITH ERIC WAS A PLEASURABLE ONE, WHICH IS WHAT WE STRIVE FOR. WE REALLY VALUE OUR CUSTOMERS AND WILL CONTINUE TO PROVIDE THE HIGHEST LEVEL OF SERVICE POSSIBLE.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

BILL IS A PERFECT TECHNICIAN. HE DID GREAT WORK. I AM A VERY HAPPY CUSTOMER.

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Technician: Bill Adamini
Review:

MY TECHNICIAN BILL REBUILT MY DOOR. IT IS SMOOTHER AND QUIETER THAN EVER. THANKS BILL

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Technician: Bill Adamini
Review:

I would like to say Mr. Eric Kirby is an extrodinary emploee with the company. He was quicly able to intersect my garage needs. His professionalism is A 1 ++++. I am very satisfied with his complete work of excellence... I thank presicion and Eric for my garage service..... Thank You guys!!!

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A Response from: Jeffery Ware

Thank you for reviewing your experience with PDS and Eric especially. We attempt to provide the best customer service possible. We are glad that you had a good experience.

Service Provided:
Broken Garage Door Spring Repair

Review:

Technician was very thorough and informative in explaining repair options and subsequent service.

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A Response from: Jeffery Ware

Thank you for you feedback Mr. Knight. We want our customer to make well-informed decisions. I hope Bill was able to solve your problem.

Bill Adamini Service Provided:
Garage Door Opener Repair

Technician: Bill Adamini
Review:

Brian inspected the problem. Gave me an honest evaluation of the problems. He did a timely repair of all the problems at a fair price. So far so good !

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Precision was recommended by a friend to possibly get me out of a jam. My garage door came off track, and Precision was here in less than 2 hrs after I called (promptness counted). Long story short, the rep who showed up (Albert Fleming), was excellent. He temporarily fixed my door, but was honest enough to let me know that the original door was on it;s last leg (in excess of 20 yrs...he did not know). Anyway, without being pushy, he recommended a new door. Even though this was not in my current budget, I did not feel that Al was taking advantage of me. See, I am a 69 yr old Senior Citizen (prime pickings), but I felt confident following his recommendation. He did an excellent job w/the installation..definitely told me to call him if there is a problem. I am very happy with my choice of compamies and installer.

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A Response from: Jeffery Ware

Ms. Carter, Thank you for your kind words. At Precision Door our goal is 100% customer satisfaction. Our goal is to provide our customers with options so that they can make the best decision for their circumstances. We appreciate your business.

Al Fleming Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Al Fleming
Review:

I found you in on the web because you were listed as a Liftmaster service provider. Matt came here ahead of time and was extremely professional, friendly, and did the work quickly. He was honest about what was needed, and did not push too much - which I really don't like. He seemed to enjoy his work. When he left the garage was as clean as it was when he started.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

I am so pleased with my new garage door and opener. Eric Kirby provided me with an estimate and thorough explanation of my options. Eric arrived at my house as planned and installed my new garage door and opener on one of the hottest days of the summer (and kept smiling). The craftsmanship is superb and my final invoice matched the estimate exactly. I would recommend Precision Overhead Garage Door service to anyone, any day of the week. Thank you!

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A Response from: Jeffery Ware

Thank you taking the time to review Eric and your share your experience with Precision. Our goal is 100% customer satisfaction and we are very pleased that Eric provided that for you. We do our best to "do it right the first time" and most often do. Thank you for choosing Precision Door.

Service Provided:
Install Garage Doors

Product:
Belt Drive Garage Door Opener

Review:

All the work was done quite well. I would make one comment.. I think technician should also be trained on electrical work as there are cases where a new electrical outlet might be need to connect the opener and maintain overall asthetic of the area.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Matt came out to inspect and quote a new garage door. He was polite and informative. I felt confident enough with him and Precision that I never sought another quote. I was pleased that Matt was also the installer. All went super-smooth.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

They did a great job and were on time.

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Bill Adamini Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Technician: Bill Adamini
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Greater Cleveland Area

(216) 273-6733

(216) 273-6733
North Olmsted Area

(440) 297-2728

(440) 297-2728
North Royalton Area

(440) 628-4471

(440) 628-4471
Solon Area

(440) 337-4753

(440) 337-4753
Lorain County

(440) 328-8043

(440) 328-8043
Lake County

(440) 220-4415

(440) 220-4415
Beachwood Area

(440) 389-4446

(440) 389-4446
Geauga County

(440) 220-4415

(440) 220-4415
Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125