Click to see Bios, Ratings, Backgrounds & Drug tests
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
[?]
I was well pleased with the timely response and the work done by Brad Buzzelli. He was courteous and professional. When I mentioned the cost to other people who have had their springs replaced, they thought it seemed high. I left a message for Jim Boland to call me, but never heard from him. Perhaps there is a reason, but, without communication, I am not sure what it is.
A Response from Jim Boland:
–
holly stromberg
Ms Stromberg and i were finally able to speak the day she wrote this review. She expressed some concern regarding the cost of our service as compared to other people she spoke to regarding the price they paid for similar work. We talked about the quality of parts, service and warranties and she quickly understood that comparisons cannot be made solely on price. She expressed her satifaction with my explanation and remains a very satisfied customer.
