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about Precision Garage Door in:
Westlake, OH
Precision Garage Door of Clevelandhas received 161 reviews, averaging 4.95 Stars:
Westlake, OH
Thank you for your feedback Mrs. Lind. We apologize for not being able to service your door on Labor Day. Our goal is to provide same day service to our customers. We are pleased that Paul was able to repair your door the very next day. Thank you for choosing Precision Door.
Westlake, OH
My garage door hasn't worked this smoothly in all the years I've lived here! Excellent work and same day service too.
- Donna Langenderfer
Thank you for your feedback Mrs. Langenderfer. We can make older garage doors work better than new. Thank you for your business and please tell others about Precision Door.
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Westlake, OH
Z was awesome! He called ahead, came right on time... gave me an honest opinion on all my options and did not try to push me into purchasing anything I didn't need. He replaced the opener, rusted parts on my door, installed a keypad and remote system - all very quickly and efficiently. I would recommend him/Precision Doors to anyone! Couldn't be happier with my service!
- Erika Fabbro
Thank you for this awesome review Mrs. Fabbro. We will make certain that Zoran is aware of it. Our goal is 100% customer satisfaction and fixing your door right the first time, which Zoran accomplished. Please do recommend us to others.
Westlake, OH
I felt Zoran was extremely knowledgable, honest & took the time to thoroughly explain how everything worked. I will be calling Precision again for any future problems with my garage doors. Highly recommend Precision & Zoran.
- Laura Uutala
Thank you for your feedback Mrs. Uutala. We try to educate our customers enabling them to make the best decision for their garage door repair. Please do not hesitate to call on us.
Westlake, OH
Bill made the service call promptly (was even able to come earlier than the appointed time), and was able to make the adjustments to our door. He was courteous and professional.
- Marge Robison
We appreciate your feedback Mrs. Robison. We do our best to provide prompt, professional and courteous to our customers.
Westlake, OH
Great service
- Nabil Tadross
Thank you for your feedback.
Westlake, OH
Paul, the technician, called to let me know he was on his way, which was great. He was very personable, knowledgeable, confident and efficient in getting the work done. He repaired lift mechanism and installed new opener. He also set the remote in my car and explained routine maintenance I can do on the door hinges. Great service!
- Catherine Grimes
Thank you for your feedback Mrs. Grimes. We are pleased Paul was able to provide you the level of customer service that Precision Door is known for. Our goal is to "fix your door right the first time" and for you to 100% satisfied when we are done. Thank you for choosing Precision and please tell others about us.
Westlake, OH
The Precision Tech called to give me 15 minutes notice that he was on his way which was very helpful to me. He quickly analyzed and resolved the issue that I was having with the sensor and checked the other door components and springs to make sure everything was in good working order. He was very courteous and explained things well which was also helpful. I also appreciate the senior discount and would definitely call Precision again, if needed.
- Bob Oblocki
Thank you for your feedback Mr. Oblocki. We are very respectful of our customers time. The inspection is to avoid any future garage door issues. Our goal is 100% customer satisfaction.
Westlake, OH
WILL DID A FANTASTIC JOB !! GAVE ME MY OPTIONS ON LEVEL OF REPAIR AND I MADE THE DECISION FROM THERE. GOT ALL WORK DONE AND HAD TO REPLACE ONE OPENER DUE TO GEAR PROBLEMS.THESE DOORS HAVE NEVER RUN THIS SMOOTH.THANKS WILL !!! GREAT JOB!! JIM
- Jim Haefele
We appreciate your feedback Mr. Haefele. We have two things we want to accomplish for each customer. We want to fix your door right the first time and we want you to be 100% satisfied when we are done. Please tell others about Precision Door.
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Westlake, OH
Al was a great technician. He called before he came and came early. Efficient and personable. Would use your service in a minute. He is an asset tipo your company
- John Ogden
We appreciate your feedback Mr. Ogden. We do our best to provide our customers the highest level of service possible. Please tell others about your experience with Al and Precision Door.
Westlake, OH
I have had Precision at my house on a number of times, They are always prompt and they get the job done quickly. My service man Al has worked on my door a number of time. He is very cordial and knows what needs to be done. One of the springs broke and it only cost me the service call because I previously had Precision do an overhaul about 5 or 6 years ago. A pleasure to work with. Highly recommended.
- James Dever
First of all we want to thank you for being a loyal customer. Secondly, as you attested to , we stand behind our lifetime warranty. Please share your experience with others.
Westlake, OH
Al was a true professional and performed excellent service for us at night above and beyond the call of duty.
- Tom Splawski
Thank you for your feedback M. Splawski. We take customer service very seriously.
Westlake, OH
top notch service.
- Rick Baldoz
Thank you for your feedback Mr. Baldoz.
Westlake, OH
great fast friendly service (I think it was Al Fleming)
- Audrey Florrest
We provide prompt professional service.
Westlake, OH
Thank you for our beautiful new garage door. Ryan did a fantastic job installing it. He worked very quickly. The weather was very cold, but he did his job extremely well. Thanks again for all your help over the last few months.
- Margo Ondrejech
Thank you for your feedback Ms. Ondrejech. It is always good to hear from a satisfied customer.
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Westlake, OH
The first thing I liked about your company was being able to speak to a live person rather than the "leave a message and someone will call you back" option 5 on a phone menu. Zoran did a complete inspection of my door and opener and made sure I understood what was OK, needed repair, or replacing. He was very personable, arrived in the scheduled time interval, called shortly prior to arrival time and quickly had my door operational. Your commitment to customer service and actually providing that service was greatly appreciated.
- Dennis Wert, Westlake
We appreciate your feedback Mr. Wert. All of the above mentioned are what separate us from other garage door service companies. We want to provide prompt, professional and courteous service to our customers.
Westlake, OH
Paul has become like a family member lately. We are thankful that he has been able to help us. He was very knowledgeable about garage door choices. He gave us some space to make our choice of the door. My husband chose the door he liked, but I stood my ground for no more windows. Thanks again for being able to help us. I
- Margo Ondrejech
Thank you for this review Mrs. Ondrejech. Paul is a unique individual, because of size some people see him as threatening at first encounter. Quite the opposite, he is a gentle giant and we are so glad he is a part of our great staff.
Westlake, OH
I called Precision to fix a garage door opener that worked but was extremely loud and I was concerned it would quit in this cold. They showed up on time, was quick to determine the issue and efficient in putting in a new opener. The price was higher than I had anticipated but considering the installation and the quality of the new opener I am very pleased. The technician was excellent, friendly, courteous and most important was efficient and knowledgeable.
- Marty Cook
We appreciate your feedback Mr. Cook. We do our best to provide prompt and professional service. We want your experience with us to be a good one and when we leave we want you 100% satisfied. Please tell others abour Precision Door.
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Technician: Bill Adamini
Westlake, OH
Paul was very good. He has been here a few times to repair our garage door and he is always very professional. We have been very satisfied with your company. We will surely contact you for any other garage door needs.
- Margo Ondrejech
Our goal is 100% customer satisfaction Mrs. Ondrejech.
Westlake, OH
I had an excellent experience with Precision Overhead Garage Door Service. I had a respectful and informative technician, Zoran Jovanovic. I certainly needed new springs; but after further assessment, I needed additional work (all the original parts were showing significant wear and potential problems). It was all explained very clearly with pros and cons. The excellent part was that I did not feel pressure to have the additional work completed. Because it was not needed to be done for imminent safety, he let me make the decision without pressure. I will recommend this company.
- dianne sanker
Thank you Mrs. Sanker. We want our customers to have a good experience. We accomplish this by courteous, professional and informative. We want ot empower our customers by explaining how a garage door works and helping the homeowner choose the most feasible solution to their issue, no pressure. Our goal is 100% customer satisfaction
Westlake, OH
I got the name from the yellow pages, and called because there is no extra charges for emergency calls. I was very happy with the technician you sent, I think his name was Paul. I definitely recommend your company for friends.
- Lama Salka
Thank for your feedback. We want our customers to be 100% satisfied when we are done. Please do tell others about us.
Westlake, OH
Paul was very professional and knowledgeable about our questions. He took the time to answer my questions. He also gave me suggestions for future replacements of our garage door and opener. He knew what to do and went right to work. He also was very patient with my husband. who wanted to watch and learn about what Paul was doing.
- Margo Ondrejech
Thank you Mrs. Ondrejech. Our technicians are very professional and knowledgeable about garage doors. When we are at your home, you are the most important person at that time. We go the extra mile to make sure you are completely satisfied.
Westlake, OH
Your technician, Matt, presented your company and himself in a professional, knowledgeable and courteous manner. What a pleasure doing business with your company! I'll never hesitate to recommend you to anyone needing your professional services.
- Juanita Kiley
We appreciate your feedback Mrs. Kiley. We do our best to provide our customers with a pleasant experience. We understand how important customer service is to our customers.
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Westlake, OH
My 30+ year old Genie door opener finally died, so Bill did a replacement in the unheated garage in this subzero weather. I was surprised that he had the supplies to replace not only the dead unit but the one on my 2nd door as well. Bill completed the replacements in a timely manner and without succumbing to hypothermia. He also hauled away the old parts and cleaned up all the debris. I haven't had the opportunity to give the new units a big workout, as I've been hiding inside keeping warm. But from what I've seen so far, the new units are super quiet and smooth. I'm quite satisfied with the work and the product. Bill was courteous and knowledgeable and very good at explaining what went wrong and what needed to be done. I would not hesitate to recommend Precision based on my experience with Bill. I hope that he did not get frostbite.
- Wendy Zayac
We appreciate your feedback Mrs. Zayac. We know that the cold weather causes garage door systems to fail so our guys are prepared for whatever the temperature may be. Yes, our trucks are fully stocked so in most cases we are able to fix the problem during our first visit unlike some other companies. Our goals are to fix the door right the first time and for our customers to be 100% satisfied when we are finished. All of out techs understand the importance of great customer service. Please tell others about your experience with Precision Door. Lastly, we guarantee that your new operating systems will continue to run smooth and quiet as long as your garage door is maintained, which we do also. Thank you for choosing Precision.
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Technician: Bill Adamini
Westlake, OH
Ryan arrived on time and finished the installation in the amount of time he specified at the start. He removed the old door and all other parts not needed any longer. The garage was left clean. Thank you!
- Bonnie Miko
Thank you for choosing Precision Mrs. Miko. Ryan is very conscientious in his work and always does an excellent job.
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Westlake, OH
Prince was very professional and so was his assistant. They fixed everything that was needed. 2 PDS remotes a new safety sensor. He gave me a new safety code. Very professional. Thank you for prompt service
- Silvia Karas
Thank you for taking time to review us Mrs. Karas. Both of these guys are new and it is important that they understand great customer service.
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Westlake, OH
I had called just for the cable that snapped but due to further checking by the serviceman Bill there was more wrong than the cable that was damaged. Having discussed what it would cost to fix it was advisable to replace the door. Thanks for having men like Bill to help with my decision.
- Bonnie Miko
Thanks you for choosing Precision. We want to educate our customers so they are able to make the best possible decision regarding their door.
Westlake, OH
Matt was very friendly, came before he was scheduled and finished faster than expected. excellent service
- KELLY BADDOUR
Thank you for your feedback. We do our very best to provide prompt, professional service to our customers.
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Westlake, OH
I heard an ad on AM radio. Looked up local number in the yellow pages. Had a broken spring on the door replaced. Elected to purchase the rebuild deal. Technician did a great job explaining the repairs. Completed the work quickly and efficiently.
- Jim & pat Augustyn
Westlake, OH
Bill nad Marcus did a great job. Bill explained all the repairs and recommended the rebuild service package. Took pride in his work and made sure Marcus was learning how to properly diagnose and repair the problem. Bill obviously takes pride in his work.
- Jim & pat Augustyn
Thank you for your feedback Augustyn.
(216) 273-6733
(216) 273-6733(440) 297-2728
(440) 297-2728(440) 628-4471
(440) 628-4471(440) 337-4753
(440) 337-4753(440) 328-8043
(440) 328-8043(440) 220-4415
(440) 220-4415(440) 389-4446
(440) 389-4446(440) 220-4415
(440) 220-4415
Although my garage door system broke down and didn't want to work/labor on Labor Day, your company made sure that a tech was there to do the repairs the next day. Paul Broschk thoroughly explained what options I had. He was very prompt, professional and personable and think he not only deserves praise but also a raise !!
- Rebecca Lind