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Ryan Freeman

Ryan Freeman
Technician
Reviews: 179
Average: 4.97 stars
Background: 7/17/2012
Drug Test: 7/17/2012
Ryan Freeman has received 179 reviews, averaging 4.97 Stars:
1 2 3 4 5

Ryan Freeman's Bio:

Ryan is known as a diligent and thorough technician that is very reliable. He's a family oriented gentleman that has two young boys with his high school sweetheart. Mr.Freeman enjoys camping and outdoor events with his family and friends when hes not working.

Review:

Ryan was a real pro and an absolute gentleman. He completed the job perfectly and timely. The product is beautiful and it is a great addition to our home. I would recommend this Company for all those seeking a new garage door and automatic garage opener. We got both and they both look and perform fantastic. Start with this Company and do not bother with the rest. They are simply the best.

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

When I googled electric garage doors, Precision stood out as the best choice. I didn't contact them the first time I researched companies, but a few days later a few items were stolen from my garage. I went back to the internet and contacted Precision. The same day I called a very nice man (Tony) came to give me an estimate. I had been told he would arrive between 2:00 and 6:00, and he arrived at 2:00 after calling me. He was kind and helpful and gave me an estimate. He also gave me the phone number of a man to do the electrical work before the doors were to be installed. That man (Greg) was also kind and helpful. The work was soon completed. The doors were installed and working perfectly within a couple weeks of my initial phone call. All three workers were professional and cleaned up after their work was accomplished. I highly recommend this company.

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Service Provided:
Install Garage Doors

Review:

Great service from the installer.

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Service Provided:
Install Garage Doors

Review:

On time and corrected the problem in just a few moments.

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Service Provided:
Garage Door Opener Repair

Review:

We have been loyal, happy customers for at least 10 years. Today Ryan was our technician and he installed our new garage door. He is a very nice person and did an excellent job. He called when he was on his way which is always appreciated and the job took just about the 2 hours that had been estimated. I am looking forward to when he installs 2 garage doors at my daughter's house. Our regular technician Anthony is also the best. He helped arrange and start this installation process.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I appreciated the service that I received from Precision. The service agent came as scheduled and did an excellent job putting in my new garage door, even though it was very cold that day. He was kind, friendly and knowledgeable. Great service! Thank you.

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Service Provided:
Install Garage Doors

Review:

Ryan came to replace my existing garage door, and couldn't have been more polite and efficient. He explained everything to me, gave a very accurate estimate of how long it would take, and left the area just as it was when he arrived. He took everything with him when he left and was such a nice young man. I would recommend this company to anyone who wants an honest evaluation of your existing door, options for replacement and recommendations best suited to your specific home. Great pricing, excellent installers and an overall 10 out of 10 experience! As a single home owner, I rely on other honest reviews from unbiased customers - take it from me, this company is *excellent*.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Technician was pleasant and professional, called with option for earlier time if we wanted it.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Same-day service by Paul for our broken garage door spring was awesome. He went over the least costly option. Then when we decided to upgrade the old garage door, he helped us get top quality carriage doors that we always wanted! 5 star experience. Can't wait for the doors!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Doors

Review:

The process of selecting, quoting, ordering and installing two new garage doors and door openers was simple, prompt, thorough and professional. Ryan, the installer, arrived at the promised time, then efficiently and thoroughly explained the installation process; afterwards, he reviewed the operation, maintenance & warranty and patiently answered questions. Great service and follow-up from both Anthony, who made the original sales call, the office staff and Ryan. The garage doors & openers look and operate up to expectations. Thanks for making this investment a great experience!

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Mr. Boland: Thank you so much for your excellent customer service. The world could use a few more companies like yours! Long story, short, my husband has MD and I just returned home on the 14th after surgery. We needed prescriptions refilled (only 1 more pain pill for my husband). The garage door would not open. We could not get out. We called Precision. Original appointment, per Brittany and Amy, could be no sooner than the 16th. I persisted called again and spoke to Jayson and Holly. They got on the job and we had the repair completed on the 15th about 10:00 am. The repair man was very nice, professional, and took care to make sure everything worked properly and that I understood everything before leaving. So sorry I cannot recall his name. He was great, Mr. Boland! And those are the kind of people that will keep you in business. And No Charge! If you have a problem with your garage door opener. Call Precision! From 2 grateful Senior Citizens!

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Service Provided:
Garage Door Opener Repair

Review:

THE SERVICE WAS EXTREMELLY OUTSTANDING. BOTH GUYS THAT CAME OUT WERE OUTSTANDING, AND AMAZINGLY KNOWLEGABLE. THE 5 THOUSAND DOLLAR DESIGNER DOOR IS PURCHASED WAS WORTH EVERY PENNEY.. IT'S SO VERY BEAUTIFUL. THE NEIGHBORS LOVE THE LOOK OF THE DOOR. HE INSTALLED BEAUTIFUL HANDLES THAT HE BROUGH OUT TO INSTALL, THAT WERE BETTER THAN THE HANDLES I ORDERED. REALLY HAPPY ABOUT THAT TOO. THANK YOU!!!! HAPPY CUSTOMER..

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ryan arrived on time on a Sunday morning; completed the repair in under an hour and assured that for all future work I will call Precision. Very impressed with the whole experience.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

What got my attention when doing a google search was the 24/7 and they came out the next day. My spring broke and i could not get out, worried on how I'm going to work the next day. Today they came out at the exact time to put in a brand new door and finished when they said. They never make you feel like you need to buy anything, no pressure with this company. These are the nicest people I have ever met. Will always do business with them and refer them. 5 stars for me *****. Both times they went above and beyond. *Christine Bors*

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

John did an excellent job, he was very helpful and gave me some much needed advice about my garage door. I will be using Precision in the near future.

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Service Provided:
Garage Door Repair

Review:

I was pleased with the whole process from beginning to end. The reason I selected your company, although your price was similar to others, was the thoroughness of the estimate done by Will. Everyone at the office was very nice when I spoke to them about scheduling. When Ryan showed up to install the new door and opener, he was very pleasant and professional. I was amazed that he did the whole thing by himself. He gave me a demonstration of all the features of the opener and door. He also let me know that although he ran out of supplies for the insulation stripping (due to the odd shape of the top corners of my garage), they would return to complete the job. He also addressed a concern I had with a piece of threshold insulation that was the wrong size than what was supposed to be installed. I can't believe the difference with the new door and opener! It's amazingly quiet! Although, what he replaced was an original opener from 1970, with an old wooden door. I am hoping that the service I receive when they come back to address those two issues, will be as great as what I have received so far. Thank you!

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Service Provided:
Install Garage Doors

Product:
Garage Door Opener

Review:

Excellent job....very professional and cares about the quality workmanship. I would highly recommend Precision!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Ryan did an excellent job installing our new garage door. It looks great and works beautifully. Ryan was professional, personable, and diligent. He explained things clearly in response to our questions. He is an asset to your company, and the garage door itself is a high-quality product. We are quite satisfied in every way. Thank you!

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

I called in the morning and was able to pick a convenient time for me to have the technician come out. I received a phone call when the technician was on his way. He was prompt courteous and very professional

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Service Provided:
Broken Garage Door Spring Repair

Review:

Ryan replied very quickly to our request for a garage door repair on an early Sunday morning no less. Performed the service efficiently and was very pleasant to work with. 5 stars from me!!

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Service Provided:
Garage Door Repair

Review:

Great experience, really nice tech and professional service in a very timely fashion!

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A Response from: Jim Boland

Mr. Potter, Thank you for submitting a review of the service you received through Precision Door and our technician, Ryan. We appreciate your time!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Professional service, competitive pricing & great Job!

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A Response from: Jim Boland

Mr. Elias, We appreciate your business and look forward to helping in any way we can in the future!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Quick response and equally fast service.

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Service Provided:
Garage Door Opener Repair

Review:

At 8:00 am this morning, hurrying to work I backed out of garage without pushing overhead door to open. You guessed it I bent the door, but because of it is Precision, it still lifted back up. By 9:00 am I called Precision and got courteous promise of a call back at 3:00. On the minute a technician called at 3:00, humored me that I wasn't the only one who did that, and appeared to fix it, at 5:00 pm. We settled on short term solution with bending and a new bar on bottom panel. Job was done by six. Ryan was efficient, competent and trustworthy. Thank you Precision. You're the best

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A Response from: Jim Boland

Thank you, Ms. Redmond for contacting Precision Door when you were in need of garage door repair work. We appreciate your business as well as your review of Ryan and Precision.

Service Provided:
Garage Door Repair

Review:

I had a very old/original garage door the spring broke, but the bottom of the door was all rotted out. Precision was able to remove the old door and install a new one very quickly. My installer was Ryan and he came in, did the work. He was very professional. Very happy with the new door.

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A Response from: Jim Boland

Thank you, Ms. Kennedy for purchasing a new door through us! Ryan is definitely one that takes great pride in his work and he really is an exceptional garage door installer. We appreciate very much your taking the time to submit a quick review of the service you received and are confident you will enjoy your new door for years to come!

Service Provided:
Install Garage Doors

Review:

We had our garage door serviced by precision door a few years ago and had great service then. Recently the door which is 25 yrs old showed signs of stress and Ryan explained in detail the repair and replacement costs. We decided to replace the door and opener and are completely satisfied with the Olympiad door and new opener. Ryan did a great job installing it and we couldn't be happier! Would recommend this company highly!! great people! Great product.

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A Response from: Jim Boland

Mr. Bedoc, We very much appreciate loyal customers such as yourself. Thank you for taking the time to send in a review and we are very pleased everything you would expect from us has been exceedingly accomplished. The Olympiad door you chose is a wonderful door and we are sure you will have many, many years of reliability from it. Thank you again!

Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Called on a Holiday weekend Saturday afternoon 2PM appt. Set up for between 2-4 and the repairman would call when he has on his way to let you know his arrival time. At about 2:30, Ryan, the repairman called and said he could be here by 3:00 if that was convenient as he finished a call earlier than expected and was only 15 minutes away. I told him to come ahead. Ryan, was pleasant, friendly, he walked in the garage, looked up and said I see your problem from here a broken spring. He gave us the price and advised us that it is better to do both at once. He did them quick, neat and even re-programmed one of our garage door openers. Great Job Ryan, Thank You

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The service with precision door was excellent, Ryan the technician that was here on a Saturday was professional, and quick with the installation. I found the whole process to be professional from the online chat, scheduling and actual installation. The price quoted was the actual price. Being in the service industry ourselves I would highly recommend them to anyone. Thank You

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A Response from: Jim Boland

Mr. Wolf, Thank you for providing feedback of the service you received from our technician, Ryan, as well as the others involved. We take great pride in the staff we have to provide the best possible customer service possible. Thank you again, and please contact us again should you need future garage door service.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

On time, friendly service.

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Service Provided:
Garage Door Opener Install

Review:

You upgraded my garage door system 6 years ago. The chain drive on the garage door opener broke today. I took the invoice from 6 years ago and called your office looking for help. I really didn't know what to do and thought that nothing could happen until next week. The young lady that answered the phone was wonderful and you tech was here in two hours. He described the two options that were available to me and the pricing. He is an amazing young man and you couldn't have a better representative for your company. It is unusual in this day and age to find a young man that really enjoys what he is doing. That says a lot about your company. What started out as the day from hell ended up a great experience. Thank you so much for the quick and amazing service

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A Response from: Jim Boland

Thank you, Mr. Smith for your wonderful and kind words about our staff and our company. We take great pride in the technicians we employ and Ryan truly does top the list for us. We are very pleased and appreciative of your continued loyalty to Precision Door. Thank you again and please do not hesitate to call again should the need arise.

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

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Precision Overhead Garage Door
Office: (216) 586-5929
9545 Midwest Ave
Ste D

Cleveland, OH 44125