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Onlinesubmission
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service was fast and the the repair was done with little time
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Rajeev Mangat
Onlinesubmission
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1(800) 391-2305
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Free Service Call with Garage Door Repair of $100 or More
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Precision Garage Door Review Transparency System ©
Precision Garage Door Review Transparency System ©
Precision Garage Door has always been dedicated to bringing you REAL, fair and honest reviews. We receive reviews from our customers through many different mediums. To make our reviews more transparent, we have decided to reveal how exactly these reviews get here.
Types of Reviews
This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
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Read the 5 Star Reviews
for Precision Garage Door Cleveland & Surrounding Areas:
Broken Garage Door Spring Repair
Amherst, OH
Date: 04/11/2011
Onlinesubmission
[?]
Broken Garage Door Spring Repair
Cleveland, OH
Date: 04/06/2011
Onlinesubmission
[?]
Al did the job so fast I was impressed. I would refer others to your company.
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kim hickman
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Repair
Lakewood, OH
Date: 04/04/2011
Onlinesubmission
[?]
Thanks for the prompt service, both times, once in February and once in March.
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Robert Donnelly
Garage Door Opener Install
Solon, OH
Date: 04/04/2011
Onlinesubmission
[?]
The first time I used Precision, I needed emergency service, and they came right away to replace a broken spring. I was very pleased with the quality of work and the promptness. I was comforted by the fact that they were easily identified by their uniforms and their trucks. A few years later, I recognized their logo at the home show and had them back to make some repairs and replace our garage door openers. Again, Al was courteous, prompt,and knowledgable. I am confident this company provides continually good service in a timely fashion.
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linda stiller
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Garage Door Opener Repair
Broadview Heights, OH
Date: 04/03/2011
Onlinesubmission
[?]
Very prompt service. Serviceman was very knowledgeable and thorough
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Melissa Sikora
Garage Door Opener Repair
Berea, OH
Date: 03/24/2011
Onlinesubmission
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Al was very helpful and explained all my options. He was friendly, profesional, prompt and knowledgable. I would certainly recommend Percision Garage Door Service.
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Jim Gilbert
Broken Garage Door Spring Repair
Broadview Heights, OH
Date: 03/24/2011
E-mailsubmission
[?]
I just spoke to a customer named Dennis Haverly who had Al out there today to do a minor repair. He called back because he wanted me to let you know that Al did a great job and was very professional.
Customer Service Center.
Customer Service Center.
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Dennis Haverly
Garage Door Opener Install
Lakewood, OH
Date: 03/22/2011
E-mailsubmission
[?]
Problem was quickly assessed and two news garage door openers were installed.Our garage door openers were not working. We had been opening our doors manually. I called for a service appointment which was easily scheduled over the phone. We were given a two hour window of when we should expect our technician to arrive. Brad of Precision Door called about an hour ahead of schedule and asked if it would work for us for him to arrive early. That worked for us and he arrived within 20 minutes.
Brad was friendly and professional. He quickly assessed the problem we were having, and gave me the options I had. No pressure, just the facts. We decided to go ahead with having two new garage openers installed, as he had the parts with him and would be able to do it that day. He completed the job in about two hours, explained everything thoroughly to me, and cleaned up everything thoroughly.
From what I can tell, it was a very professional job well done. I am very happy with the service and product I received for the price I paid, and would gladly recommend Precision Door Service, especially Brad, to friends and family.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
Brad was friendly and professional. He quickly assessed the problem we were having, and gave me the options I had. No pressure, just the facts. We decided to go ahead with having two new garage openers installed, as he had the parts with him and would be able to do it that day. He completed the job in about two hours, explained everything thoroughly to me, and cleaned up everything thoroughly.
From what I can tell, it was a very professional job well done. I am very happy with the service and product I received for the price I paid, and would gladly recommend Precision Door Service, especially Brad, to friends and family.
Overall A
Price A
Quality A
Responsiveness A
Punctuality A
Professionalism A
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Jennifer Kristy
Garage Door Opener Install
Product:
Garage Door Opener Remotes / Keypad
Technician:
Install Garage Doors
North Ridgeville, OH
Date: 03/22/2011
Onlinesubmission
[?]
We could not be happier with our new garage door!!! It's incredibly quiet & the garage stays warmer now. We just had a snow storm the night before & the technician showed up anyway & my new door was installed in about 2 hours. Thank you Precision Door!
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Ed and Patty Duke
Install Garage Doors
Technician:
Jeremiah Byrd
Garage Door Repair
Cleveland, OH
Date: 03/19/2011
Onlinesubmission
[?]
The technician was very personable and knowledgeable and wasted no time explaining the problem and how to fix the garage door. After completion of the job the door worked like new. I would recommend this company to anyone needing their garage door repaired or replaced. Very competitive in their prices and warranty their work. Arrived on site on time and wasted no time repairing the problem.
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Juanita Sweeney
Garage Door Repair
Product:
Garage Door Repair Rollers
Technician:
Jeremiah Byrd
Broken Garage Door Spring Repair
North Royalton, OH
Date: 03/18/2011
Onlinesubmission
[?]
Our experiences with Precision Door have been great. Brad was our technician both times and did a great job replacing the springs on one door and installing a new opener on another. He even went out of his way to fix another minor issue we were having while he was here. He was very knowledgeable, helpful, friendly and efficient. I would recommend him to anyone needing garage door service.
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Rebecca Humes
Garage Door Repair
Chardon, OH
Date: 03/18/2011
Onlinesubmission
[?]
I was very pleased with the service and response time and the technician was very knowledgeable. He recognized immediately that I had a problem with the rollers and alignment and went out of his way to do what was required. I am now awaiting a follow up for a keyless pad to be installed and I understand that his truck is out of service. Please remind Rob that I am waiting for the keyless entry pad.
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Dale Fellinger
Garage Door Repair
Product:
Precision Garage Door Opener
Technician:
Install Garage Doors
Mentor, OH
Date: 03/18/2011
Onlinesubmission
[?]
Jim Boland and his staff responded quickly to my request for a garage door replacement quote. Their prompt and friendly service was greatly appreciated. Additionally, their excellent craftmenship is clearly noticed. I fully recommend Precision Door to all my friends and family.
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Ron Jeric
Broken Garage Door Spring Repair
Parma, OH
Date: 03/15/2011
Onlinesubmission
[?]
dear sir;may i first mention that your tech. (al) was right on the ball ;(1) i left a message on his phone, with-in a hour he call me back 5 stars ;(2) we set appointment time, he showed up on time 5 stars, i don't have a lot of it)(3)he did a great job/in the time he said he would/an he clean up after himself 5 stars again .may i say ,this is the 2nd time i have call al & will not be the last ;great job!!! you do have a good men out in the field for you
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Fodor Realty
Broken Garage Door Spring Repair
Strongsville, OH
Date: 03/14/2011
Onlinesubmission
[?]
Technician Al was very professional and courteous. He explained and demonstrated what needed to be done in a clear and knowledgeable mannner. He had all needed materials with him and completed the job in less than an hour. I felt the price was very fair for the work done. I would DEFINITELY recommend Precision Company to others.
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Harry Ezzo
Broken Garage Door Spring Repair
Novelty, OH
Date: 03/14/2011
Broken Garage Door Spring Repair
Product:
Garage Door Repair Cables
Technician:
Broken Garage Door Spring Repair
Avon Lake, OH
Date: 03/11/2011
Onlinesubmission
[?]
Very good service. The technician, Al, was very skilled on the repair he did. And was very Knowledgable of all the products he installes. Thanks again for the service. AL THORNTON
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Alan Thornton
Garage Door Repair
Macedonia, OH
Date: 03/08/2011
Onlinesubmission
[?]
Service was great and very professional. Jeremiah was polite, kind, and explained the problems very well. He worked very hard to correct the problem with my garage door under very cold conditions. I will definitely recommend your company and Jeremiah to others.
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Joe Jarzynski
Garage Door Repair
Technician:
Jeremiah Byrd
Broken Garage Door Spring Repair
Independence, OH
Date: 03/03/2011
Onlinesubmission
[?]
Excellent service by Brad. I would recommed Precision to anyone needing garage dooor service.
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tony bakel
Install Garage Doors
Strongsville, OH
Date: 03/01/2011
Onlinesubmission
[?]
When my mother-in-law(80 years old)was looking for a new garage door, we went to the internet, and were sold on Percision based on the positive feedback! We weren't disappointed! Al, the intaller, met with my mother-in-law and myself and was professional and imformative. He knew what he was talking about.From the appointment call to finish of install, only took 4 days. Very impressrd and will recommend and use Precision again. Happy in Strongsville!
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Constance Bishop
Garage Door Opener Install
Mentor, OH
Date: 02/26/2011
Onlinesubmission
[?]
Technician Jeremiah Byrd was knowledgeable, courteous and did the job right.
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John Hall
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Jeremiah Byrd
Garage Door Opener Repair
Lorain, OH
Date: 02/23/2011
Onlinesubmission
[?]
I would rate a 5, however it did take two trips for my garage to get fixed. Al, reset my number key pad but it does not work. But my garage door is working properly with the remotes. I am pleased with the service he gave!!!
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kim davis
Garage Door Opener Install
Mentor, OH
Date: 02/18/2011
Onlinesubmission
[?]
Jeremiah replaced the spring, cables and rollers on out two doors. He also installed two openers. He was knowledgeable, courteous and did the job right. We are planning to have him back to weather strip both doors.
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John Hall
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Jeremiah Byrd
Garage Door Repair
Westlake, OH
Date: 02/07/2011
Onlinesubmission
[?]
Very prompt service. Technician was very helpful and took the time to check everything not just the problem.
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Melissa Bechtel
Garage Door Opener Repair
Strongsville, OH
Date: 02/07/2011
Onlinesubmission
[?]
Extremely responsive and professional service. Brad was very skilled and efficient in removing the damaged gears, installing the replacement, and adjusting the opener for proper operation. If needed, I would definitely utilize Precision's services in the future.
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Keri Ramsey
Garage Door Opener Repair
Sheffield Lake, OH
Date: 02/05/2011
Onlinesubmission
[?]
Fast and courteous service! Fixed my garage door opener in 1/2 hour, plus same day service with no waiting. Excellent job, highly recommend!!!
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Lisa Fabbro
Broken Garage Door Spring Repair
Independence, OH
Date: 02/04/2011
Onlinesubmission
[?]
Outstanding young man fixed my broken door in a very efficient and timely fashion. Got your company name from the yellow pages. I had a five star experience. Didn't know this stuff was so expensive.
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Martin Kearns
Broken Garage Door Spring Repair
Product:
Garage Door Repair Springs
Technician:
Garage Door Opener Install
Cleveland, OH
Date: 02/01/2011
Onlinesubmission
[?]
I called Precision Door late one evening because my garage door was hanging up and wouldn't close properly. Brad called the next day and we planned to meet that evening, if he had a garage door opener left at the end of the day. He was kind enough to save the last one for me and installed it when I returned home from work. He explained that he knew I needed to get to work in the morning and didn't want to take time from my job. The installation took about an hour, he explained how the remotes worked, and how to disengage the opener. Brad was an excellent technician. I would highly recommend Precision Door Services to anyone who needs help with their garage door. Thanks!
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Marianne Crimaldi
Garage Door Opener Install
Product:
Precision Garage Door Opener
Technician:
Garage Door Repair
Cleveland, OH
Date: 01/31/2011
Onlinesubmission
[?]
I would have to rate the service as excellent. From the first phone call, our needs were taken care of. The tech called before he came out and got right to work. He was friendly and knowledgeable. Thank You!
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Carol Morgan
Garage Door Repair
Technician:
Jeremiah Byrd
Broken Garage Door Spring Repair
Cleveland, OH
Date: 01/31/2011
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Come visit us at our Showroom & Headquarters:
Precision Garage Door
(216) 586-5929
9545 Midwest Avenue, Unit C
Garfield Heights
US
44125
We Service ALL Major Brands, Including...
- Beachwood Area
(440) 389-4446 - Greater Cleveland Area
(216) 586-5929 - North Olmsted Area
(440) 297-2728 - North Royalton Area
(440) 628-4471
- Solon Area
(440) 337-4753 - Geauga County Area
(440) 220-4415 - Lake County Area
(440) 220-4415 - Lorain County Area
(440) 328-8043
