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Read what people are saying
about Precision Garage Door in:

North Olmsted, OH

Precision Garage Door of Cleveland & Surrounding Areas
has received 79 reviews, averaging 4.87 Stars:
Review:

Because they are a local company and I found them online. a live person answered my call immediately and incredibly were able to come fix my garage door that same afternoon! they sent me an email right away with photo's of the technicians so I would know who to expect. My tech, Al, was very polite, flexible, professional, knowledgeable and timely. He called to confirm when he would be over, and arrived when expected. He explained everything to me in understandable terms ... which I appreciated. This is 5 star service for sure. thank you !!
SUSAN PIKE
Service Provided:
Garage Door Opener Repair
Review:

service was great-the technician Paul Broschk was very knowledgable and friendly.
Daniel Doyle
Paul Broschk Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

When arriving home yesterday, my garage door opened only part way and was ajar. I was looking on line for Genie to do repairs but then remembered recently receiving a new booklet from Angie's List and looked in there and found Precision. I decided to call Precision for the repairs and I cannot say enough good things about the technician, Bill Adamini, and the expert service he provided. He was very friendly and explained all the services he was providing. I will HIGHLY recommend Precision to others and for my future repairs and am considering buying a new garage door opener system which Bill explained to me. 5+ stars from me. Thank you!!! Liz Goerz
Liz Goerz
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The tech (Bill) was very professional and friendly. He did the job very well and in the time frame that he said it would take to do the job. I am very pleased with the opener and with the service I received. I gave you a 5 star rating based on the service and the product. Please contact me if you want more info. Sincerely, Tim Fitzwater
Timothy Fitzwater
A Response from: Jeffery Ware

Thank you for your feedback Mr. Fitzwater. Our goal is 100% customer satisfaction.

Bill Adamini Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Nice job by the tech. He was in and out in under an hour and a half.
Tim Hexter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

professional, ontime,
nicole troy
Service Provided:
Garage Door Repair
Review:

Thanks for sending out this find young man- He explained what was wrong and what needed to be done.
Jannett Klimkowicz
A Response from: Jeffery Ware

We are glad you were able to recognize the quality of our technicians. We go to great lengths to bring only the best people into our business, People that care about other people. Please share your experience with others.

Anthony Wise Service Provided:
Garage Door Repair
Technician:
Review:

Anthony was fantastic! He actually got to my house before I did and performed the work in no time at all! Highly recommend! Called for service around 3pm, arrived around 4PM done by 5:30PM! Thanks!!
Jeff Balser
A Response from: Jeffery Ware

Thank you for your feedback Mr. Balser. We do our best to provide a positive experience for our customers. Thank you for choosing Precision Door.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

No extra charge for weekends and nights-24 hr emergency service-Better Business member-Angies list
Susan Oller
A Response from: Jeffery Ware

We appreciate your feedback Mr. &Mrs. Oiler. The above-mentioned are some of the things that separate us from our competitors. Thank you for choosing Precision Door.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

A broken spring on our garage door is a horrible way to start the holiday season but a phone call and having Paul show up from Precision made my life a little easier. Paul was very upbeat for a cold morning. He did a very quick assessment and made some recommendations and said he will be done in an hour. He was done in less than an hour and walked me through everything he fixed, checked and lubed. He also gave me some tips on how to take care of the new system. I have a double garage and if the other spring breaks I will definitely give Precision a call! Quick, easy and friendly!
Phil S
A Response from: Jeffery Ware

We have learned from experience that garage doors break at the most inconvenient time. Our job is to be available to answer the homeowners call for repair. The weather is inconsequential, we just have to dress warm. Do not hesitate to call on Precision Door for any garage door needs.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Zoren had done work for us previously so I was comfortable having him come out and take care of my garage door problem. I decided to install a new garage door opener and the work was done professionally. I would definitely recommend your company to friends and neighbors.
Jerry or Gail Carrino
A Response from: Jeffery Ware

Thank yu both for being loyal customers

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

My door closes better, than it was new! I would recommend Précision to my friends!
John Ilenin
Paul Broschk Service Provided:
Garage Door Repair
Technician:
Review:

Zoran was extremely professional, looked over the garage door and the opener and provided me options. The work was fantastic and am extremely satisfied with the product and the repairs done to the garage door. I would highly recommend using this service again to anyone.
Radu Marinescu
A Response from: Jeffery Ware

Thank you for your feedback Mr.Marinescu. We do our best to provide prompt, professional and courteous service to our customers. We want to educate our customers so they can make a well-informed decision about their door. Please tell others about Precision Door.

Zoran Jovanovic Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Al was the best...he explained it all to me then fixed it perfect five stars is not enough for him!
RJ Moore
A Response from: Jeffery Ware

Thank you for taking time to review Al and Precision. Another job well done.

Service Provided:
Garage Door Opener Repair
Product:
Cables
Review:

There is nothing worse than feeling trapped in your own home. My garage door spring broke and I was unable to get my cars out. Thanks to your technician, Zoran, my problem was fixed in no time. Zoran was excellent in explaining what went wrong and very efficient in getting the job done. Precision is lucky to have him as an employee.
Michele Leahy
A Response from: Jeffery Ware

From time to time we get the chance to be heroes. Zoran's chance occurred and he was able to serve you. There is no better feeling.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Came across precision door on the web called them up on a Saturday was surprised to find they work the weekend. The next day Sunday Matt Petroff came out right on time explained in detail about my garage door parts operations had learned had a few very worn parts so had replaced and had a liftmaster opener installed garage door is like brand new with minimum cost. Matt did a great job with install and cleanup.
John Bartow
A Response from: Jeffery Ware

We appreciate your feedback Mr. Bartow. Yes, we provide service 7 days a week at no extra charge. We try to educate our customers so thatcustomer can make a well-informed decision about the repair.

Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Precision certainly met and exceeded my expectations! My service technician Bill was terrific - friendly, knowledgeable and professional. I could not have asked for a better experience. Bill quickly diagnosed the problem and after giving me several repair/replacement options, he replaced the worn gear in the overhead motor. After taking such good care of me Bill left to assist a neighbor of mine. A few days later my door needed adjustment - it was stopping a few inches above the floor. Bill was extremely speedy in returning and making the necessary adjustment. What service! I will not hesitate to contact Precision Door for future door issues. Thank you, so much.
Gail Chappell
A Response from: Jeffery Ware

Thanks for taking to review your experience with Precision Door and Bill in particular. We want to provide the best service possible to our customers. We should always be prompt, professional and courteous. It all starts with the quality of guys we hire, Fortunately, we have learned through trial and error, some of qualities that allows a guy to be an ambassador of Precision. Our goal is complete customer satisfaction.

Bill Adamini Service Provided:
Garage Door Opener Repair
Product:
Opener
Technician:
Review:

Bill did a fantastic job. His product knowledge is thorough. He really really knows what he's doing. He was incredibly friendly and easy to talk to. It's very nice to talk to someone who not only says he loves what he does for a living but also does a job that backs the sentiment up. In the time he was here I had already recommended Precision and Bill to a few people. Top notch customer service. WELL DONE!
Paul Paquette
A Response from: Jeffery Ware

Thank you Mr. Paquette. I really enjoy reading all the reviews, but some really capture the essence of what we are trying to accomplish at Precision Door. We want the most knowledgeable, courteous and professional crew possible and we want this to be a work environment that they love. Customer service is our real business. Please continue to recommend us to others.

Bill Adamini Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

We are extremely happy with our new garage doors and the excellent service provided by Ryan Freeman and Matt Petroff. Precision Door has been a real pleasure to work with and we will certainly recommend them to our friends and neighbors!
Debbie & Gary Engler
A Response from: Jeffery Ware

Thank you Gary for allowing us to service your garage door.

Ryan Freeman Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I called yesterday regarding an intermittent problem with my garage door opener and today have the quietest and smoothest garage door operation in our development. Bill Adamini was very professional in his explanation of what my problem was, and also what could be done o solve it. There was no pressure on his part and I felt very comfortable in making my decisions of what I wanted done. He then proceeded in a manner that made me I was getting a very good, professional in all aspects. All the little details were attended to, the clean up was great, and I would recommend him and Precision Door Service to all my friends.
Glenn Knight
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

I called yesterday regarding an intermittent problem with my garage door opener and today have the quietest and smoothest garage door operation in our development. Bill Adamini was very professional in his explanation of what my problem was, and also what could be done o solve it. There was no pressure on his part and I felt very comfortable in making my decisions of what I wanted done. He then proceeded in a manner that made me I was getting a very good, professional in all aspects. All the little details were attended to, the clean up was great, and I would recommend him and Precision Door Service to all my friends.
Glenn Knight
Bill Adamini Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
Technician:
Review:

My garage doors open perfectly, smoothly and quietly! Anthony Wise was waonderful at explaining service and replacement options to me!
Cindy Strieter
A Response from: Jeffery Ware

Thank you for your feedback Mrs. Strieter. We are pleased your experience was a good one.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I chose Precision from the Yellow Pages because my original company did not have a person answer the phone. Friday evening the spring snapped along with the cable. The following day the technician arrived and descibed the problem in detail and I was very satisfied.
Bill Mcwilliams
A Response from: Jeffery Ware

Thank you for your feedback Mr. McWilliams. You mentioned two aspects of of our business that separate us from our competitors. They are Prompt service and our phones are always answered by a person, not an answering machine. We trust your experience was a good one.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Where do I start, your web page provided me with all I needed to know about the different garage door motors, how the whole garage system works. When Paul Broschk arrived at my home I already had a photo of him thanks again to your e-mail sent to me prior to his arrival. Let me just say I hate spending money for repairs. I thought I was going to spend about $200.00 for a Spring replacement, but ended up spending more. Because of Paul taking his time to go over every part of my garage safety inspection and pointing out what was needed. I was given three options and went with the best option. My family safety is very important to me. Paul was not just about the job, but he was very caring and knew his job. He cleaned up after himself and went over everything he replaced and its function. He is very easy to talk to and was more than helpful. I will call on and refer friends and family to Precision Door and I will have them ask for Paul, that's how good and friendly he was. I plan to do business with you all in the future when I need a motor replaced. Thanks again, there is nothing like a working garage door and to know I have 24/7 service. Why would you go anywhere else.
Vincent Johnstone
A Response from: Jeffery Ware

Thank you for the awesome review Mr. Johnstone. We want our customers to have a memorable experience from the very beginning to the end. We want to relieve the anxiety of a stranger coming into their home, hence the picture. We try to empower the homeowner to make the best decision tailored to their needs. Precision Door retains only the most knowledgeable and personable employees, ones that understand the importance of true customer service. Please share your experience with others.

Paul Broschk Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Paul did excellent work explaining all that needed to be done and worked quickly and thoroughly. I would gladly recommend him and your company to anyone looking for a source of quality service for their garage doors and openers. Great job! Thanks.
Patrick Disalvatore
A Response from: Jeffery Ware

Thanks for your comments Disalvatore. Our technicians understand how important is to our business.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Paul came to check out my broken spring and noted that my door was damaged as well, and advised that I replace the door rather than just the spring. As this was really my only place to keep a car, Paul also went out of his way to make sure he could get the door installed the next day! Paul did a great job in my tiny little garage, making sure the door hung level and was attached to studs, unlike my old door. Thank you for taking care of me!
Lee Hawkins
A Response from: Jeffery Ware

Thank you for your feedback. We try to offer the best possible solution to each customers issue. In your case Paul realized a new door was in order to ensure your safety. You made a very wise decision to replace the door. We wish you many years of trouble-free use. Please tell others about your experience.

Paul Broschk Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We called Precision to fix our garage door that would not open. The technician was super especially since the door decided to open just when the tech was approaching the closed door. He checked everything, told us it could possibly be a circuit breaking going bad.... I would call on Precision for sure next time we are in need or when we decide to install a new door. Many thanks for a very prompt and professional rescue. R.
Rosemary Hammer
A Response from: Jeffery Ware

Thank you for being diligent in writing a review for Anthony. Please share your experience with others.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I want to thank Anthony Wise for his professional service to us with our garage door. Precision was very prompt in coming to our rescue and Anthony was very professional and competent. I would most assuredly call on Precision again for repairs and consideration of new garage door when the time comes. Thanks again, Anthony!
Rosemary Hammer
A Response from: Jeffery Ware

We really appreciate you taking the time to share your experience with Precision and Anthony Mrs. Hammer. I will certainly share this review with Anthony, I am sure being considered a hero will encourage him even more.

Anthony Wise Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Garage repair
Anthony Serena
A Response from: Jeffery Ware

Thank you for your feedback and a 5 star review.

Paul Broschk Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Zoran was absolutely wonderful. He did not try to pressure me. He was very personable, professional and knowledgeable. Zoran really restored my faith in mankind. I will use Precision Door in the future. Thank you very much Zoran.
Mary Gotlibowski
A Response from: Jeffery Ware

I spoke to you on the phone Mrs. Gotlibowski and it was quite obvious to me that Zoran really impressed you. We really strive to provide the very best service to our customers. Thank you for choosing Precision and please share yur experience with friends and family.

Zoran Jovanovic Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
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